Process Clerk

Job Details

Remote Type

Fully RemotePosition Type

Full Time

Description

About Us:

Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. As an end-to-end service provider, we can provide strategic advantages to our clients by offering legal support services at every stage of their legal proceedings.

Job Description:

Job Title: Process Clerk

Position Summary:

Magna Legal Services is seeking a Process Clerk to join our team! Our ideal candidate will have strong communication skills, be able to work in a fast-paced environment, be meticulous about paying attention to details, and have good work attendance. Additionally, we are looking for an employee who: can multi-task, is a quick learner, can retain information, can think outside of the box, and can adapt to change. 

Key Responsibilities:

  • Communication with clients and/or process servers (phone and/or email)
  • Preparing documents to be served (i.e., data entry, scanning, copying, etc.)
  • Preparing basic legal documents
  • Assisting other department members on miscellaneous tasks as needed 
  • Reviewing various documents for accuracy
  • Keeping up with various clients needs and requirements.
  • Dispatching assignments to process servers.

Qualifications:

  • The ability to accurately type at least 50 wpm
  • Knowledge of the legal field, including at least 2 years of relevant work experience (i.e., working for: an attorney service, process serving company, private investigations company, records retrieval company, law firm, etc.) *Please note that candidates without relevant experience will not be considered for this role
  • An associate’s degree or higher is preferred (but not mandatory)
  • Candidates with Texas SOP experience will be preferred.

Compensation: USD $19.00 – $24.00 per hour.

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of the total compensation package for employees.

Magna Legal Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Research Clerk I


  • Full-Time
  • Remote
  • LocationsShowing 1 locationColumbus, OH 43231, USA

Job Details

Description

Researches utility termination warnings, potential missing bills, and late fees. Analyzes payment history, negotiates and arranges payment with utility vendors, or executes alternative solutions as deemed necessary to avoid client shut off of utility service. Responsible for the removal of client’s late fees. Responds to calls received via the hotline.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

  • Under direct supervision, researches utility termination warnings, potential missing bills, and late fees by reviewing payment history, account posting, and status of check clearing to determine whether further action is required on notices according to department procedures.
  • Contacts utility vendors via telephone to determine reason and amount of balance due. Verifies address and that payment have been applied to proper account.
  • With guidance, negotiates a date extension for receipt of payment or arranges alternative solutions to avoid a client shut off of utility service. In addition, negotiates with the vendor removal of late fees and penalties assessed to the account.
  • Prepares and provides written correspondence via email or fax of copy of check remittance to vendors as deemed necessary to resolve shut off possibility. Request replacement bills from vendor as needed.
  • Processes payment research items such as misapplied and stop payments, reissue checks, and pay now. Responsible for working closely with internal staff and vendors to minimize and correct errors, answers inquires, and resolves bill and account discrepancies.
  • With some supervision, operates the termination research, missing bill, and late fee databases. Organizes daily work within the termination research, missing bill, and late fee databases utilizing department standards and procedures in prioritizing and identifying the most critical research items.
  • Review and contact vendors listed on various late fee reports monthly. Determine which vendor’s late fees should be targeted and contact vendor to request removal charges based on established departmental procedures. Document the results and status of the phone call in the late fee database.
  • Answer vendor hotline and assist vendors with questions on a timely basis, within 2 hours of receipt of call or message.
  • Contact vendors who bill summary and round up/donation invoices and have the clients removed from those specific billing formats. Follow up on outstanding requests to ensure they have been removed.
  • Provides and maintains concise documentation of research, accurate production task time sheets, and updated departmental standards and procedures.
  • Works overtime as required by management.
  • Other duties as assigned by management.

SKILLS AND ABILITIES REQUIRED:             

  • Ability to effectively communicate both verbally and written and maintain a positive composure.
  • Possess good interpersonal skills.
  • Possess organizational skills in order to handle multiple tasks simultaneously and prioritize work.
  • Ability to operate standard office equipment including, but not limited to, computers, copiers, calculators, and facsimile machines.
  • Ability to perform basic functions in the Microsoft Office suite.
  • Good analytical and problem-solving skills.

MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:

  • High school diploma or equivalent required.
  • 6 months of previous telephone experience normally acquired working in a customer service or collection position or equivalent work experience.
  • General knowledge of the principles and practices of the utility billing process.

APPLICATION PROCESS:

You can directly apply through Cass’s website at https://www.cassinfo.com/careers. Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

ABOUT OUR COMPANY:

Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $90 billion annually on behalf of clients, and with total assets of $2.4 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000®. More information is available at www.cassinfo.com

English AI Insight Analyst

📍 Location: Remote (U.S.-Based)

🕒 Type: W2 Part-time | Flexible Hours (10-29 hrs/week)

💰 Pay: $14.50/hour

Help Improve AI & Search Engine Performance!

Are you naturally curious, detail-oriented, and passionate about making digital experiences better? As an AI Insight Analyst, you’ll play a key role in enhancing search engine results, ensuring users find the most relevant and useful information. Your insights will directly impact AI development, making search engines smarter, more accurate, and more intuitive.

You don’t need prior AI or data analysis experience—just strong analytical skills, attention to detail, and a love for online research. If you enjoy analyzing information, evaluating search results, and spotting patterns, this is the perfect role for you!

What You’ll Do:

✅ Analyze & assess search engine results for relevance and quality.

✅ Evaluate & rate search performance to enhance user experience.

✅ Provide valuable feedback to improve AI-driven algorithms.

✅ Conduct quality assurance to optimize search functionality.

✅ Identify trends & areas for improvement in search performance.

What We’re Looking For:

🌍 Native-level English speaker with strong knowledge of U.S. culture and online trends.

🔎 Analytical thinker with the ability to evaluate and interpret data.

🧐 Detail-oriented problem solver who enjoys research and critical thinking.

💻 Reliable internet connection and a comfortable home office setup.

What Makes You Stand Out?

✨ Familiarity with search engines & digital trends.

📊 Experience in AI, search evaluation, or data analysis (a plus, but not required).

💡 Background in SEO or digital analytics (a bonus!).

🏡 Looking for a flexible, remote job that fits around other commitments.

Why Join Us?

✔ Work remotely from anywhere in our hiring states.

✔ Flexible schedule – work when it suits you.

✔ Gain hands-on experience in AI and search engine technology.

✔ Develop valuable analytical & research skills.

✔ Be part of a dynamic and supportive team.

Ready to Make an Impact? Apply Now!

If you’re excited to help improve search engines and contribute to AI innovation, apply today! We can’t wait to hear from you.

| Now hiring in: AL, FL, GA, IN, KS, KY, MO, MT, NH, NC, OH, OK, PA, SC, TN, TX, UT, VA, WV, WI

Privacy Notice

  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Additionally, we employ anti-fraud checks to ensure all candidates meet program requirements. At Welocalize, we are committed to protecting your privacy. We collect and process personal data responsibly and transparently, ensuring its confidentiality and security. Personal information collected during the hiring process will be used solely for employment eligibility verification and compliance with legal obligations. We do not share your information with third parties without your explicit consent, except as required by law. Our Privacy Policy outlines how we handle your personal data, including the types of information we collect, how we use it, and the measures we take to protect it. We are dedicated to maintaining the accuracy, confidentiality, and security of your personal information. For more details, please review our Privacy Policy, which provides comprehensive information about our data collection, usage, and protection practices.

To be successful in the process, candidates must sign a Non-Disclosure Agreement to protect client confidentiality and pass learning modules and a required quality test designed by our client before starting work.

*Please note, the official title of this position is: Search Quality Rater. *

🧾 Medical Assistant 🩺

(Remote – USA, EST Schedule)

Position Highlights
• Compensation: $25.00/hour
• Employment Type: Full-time
• Schedule: 8:00 AM – 6:30 PM EST (Wednesdays off)
• Fully Remote Role
• Department: Clinical Operations / Patient Support


📋 What You’ll Own
• Engage with members via chat, email, and phone to deliver high-quality support and communication
• Relay patient needs to providers and coordinate care efficiently
• Communicate with pharmacies, complete prior authorizations, and resolve prescription issues
• Maintain confidentiality and compliance with HIPAA and 42 CFR Part 2
• Learn and navigate internal systems, including EHR and messaging platforms
• Uphold empathy, compassion, and respect in all member interactions


🎯 Must-Have Traits
• 1+ year of healthcare experience (medical terminology preferred)
• Passionate about patient care and internal/external customer service
• Strong organizational and analytical skills
• Experience in behavioral health or substance use disorder treatment a plus
• Open to feedback, team collaboration, and continuous learning
• Tech-savvy and comfortable working in fast-paced digital environments


💻 Remote Requirements
• Reliable home office setup and internet connection
• Must be available during EST hours, with flexibility and virtual collaboration


💡 Why It’s a Win for Care Advocates
• Be part of a mission-driven team transforming addiction treatment through low-barrier, trauma-informed care
• Work in a judgment-free, harm-reduction centered environment
• Make a lasting impact in patients’ lives while enjoying the flexibility of remote work


Benefits That Support Your Success
• 5 weeks PTO (includes birthday, mental health days, and floating holidays)
• 11 paid holidays
• 12 weeks paid parental leave (after 1 year of employment)
• Health, dental, vision, and pharmacy coverage with strong dependent contribution
• 401(k) with matching
• FSA options for health and dependent care
• Flex-time schedules for work-life integration
• EAP access including financial coaching and mental health support
• Annual professional development allowance
• Vibrant culture with ERGs and equity-focused initiatives
• Growth opportunities in a rapidly expanding organization


✍️ Call to Action
Help reshape addiction care in America. If you’re a compassionate, detail-driven Medical Assistant ready to make a difference while working from home, apply now and join the Workit Health mission.

APPLY HERE

🧾 Loan Specialist – Personal Loans 💳

(Remote – USA)

Position Highlights
• Salary: $20–$22/hour + annual bonus
• Employment Type: Full-time
• Remote: Yes (USA-based)
• Department: Sales / Lending
• Tech-Forward, People-Centered Workplace


📋 What You’ll Own
• Proactively contact and engage potential borrowers via outbound and inbound calls
• Present clear, accurate loan options up to $25,000 and guide applicants through decision-making
• Verify documentation (ID, income, employment, insurance) for accuracy and compliance
• Support customers throughout the loan funding process with professionalism and empathy
• Flag potential fraud, inconsistencies, or compliance concerns
• Keep meticulous notes and records in internal systems
• Offer feedback to enhance tools, workflows, and the overall customer experience


🎯 Must-Have Traits
• 2+ years of experience in personal lending, loan processing, or financial document verification
• Comfortable handling a high volume of calls with confidence and empathy
• Knowledge of credit reports, consumer lending regulations, and loan lifecycle basics
• Highly organized and tech-savvy—able to juggle systems and tasks in a fast-paced environment
• Bilingual in English/Spanish is a plus
• Strong communicator who thrives in both customer-facing and behind-the-scenes roles


💻 Remote Requirements
• Must reside in an approved U.S. location by start date
• Reliable internet, professional home setup
• Option to visit the Irving, TX office anytime
• Engage regularly with the team via virtual meetings and events


💡 Why It’s a Win for Customer-Driven Professionals
• Join a mission-led company bringing transparency and trust to personal lending
• Thrive in a culture that values innovation, collaboration, and your personal growth
• Enjoy meaningful work that helps people take control of their financial future
• Flexible, remote-first work model that supports work-life balance


Benefits That Support Your Success
• Medical, dental, and vision + HSA contributions
• 401(k) with Safe Harbor Match
• PTO, sick leave, company holidays, and 3 floating holidays
• 12-week paid parental leave
• Competitive bonus structure and market-aligned compensation
• Tech package to keep you connected and productive


✍️ Call to Action
Ready to help people access fair, fast financial solutions while building your career in a dynamic, remote-first environment? Apply today and make an impact at Reprise Financial.

APPLY HERE

🧾 Billing Supervisor 💼

(Remote – USA)

Position Highlights
• Salary: $95,000–$125,000 annually (plus potential equity and benefits)
• Employment Type: Full-time
• Remote: Yes (USA-based)
• Department: Billing / Revenue Cycle Management
• Backed by: 8VC, First Round Capital, BoxGroup


📋 What You’ll Own
• Lead and support Candid’s billing team—both onshore and offshore—to meet productivity, quality, and billing KPIs
• Oversee prioritization of daily billing tasks and claims management
• Unblock challenges that prevent team progress and escalate issues appropriately
• Monitor team output, claim lifecycle metrics, and client satisfaction
• Identify and own projects that enhance team efficiency and improve operational outcomes
• Analyze denial patterns and collaborate with product/engineering to implement upstream fixes
• Drive initiatives that support proactive billing and reduce administrative burden
• Actively contribute to creating a culture of ownership, growth, and accountability


🎯 Must-Have Traits
• Proven experience leading high-performing medical billing teams
• Deep understanding of the full Revenue Cycle Management (RCM) lifecycle
• Experience in multi-specialty, multi-state, and telehealth billing
• Familiarity with:
◦ EDI enrollments
◦ Payment posting & reconciliation
◦ Denial management & appeals
• Analytical mindset and a proactive approach to solving billing issues
• Strong communicator—able to clearly articulate complex billing concepts to stakeholders
• Comfortable rolling up sleeves while also thinking strategically
• Passion for innovation in healthcare and commitment to improving outcomes for providers


💻 Remote Requirements
• Must reside within the United States
• Reliable internet, quiet workspace, and ability to attend remote standups and team check-ins
• Comfortable working cross-functionally with offshore and U.S.-based teams


💡 Why It’s a Win for Healthcare Professionals
• Join a YC-backed company rethinking the broken $250B medical billing industry
• Make a direct impact helping providers offer addiction recovery, mental health access, women’s care, and more
• Be part of a culture that prioritizes mental health, team support, and meaningful work
• Work alongside diverse, mission-driven thinkers, builders, and doers


✍️ Call to Action
If you’re a billing leader ready to modernize the backend of healthcare, join Candid and help reshape how providers get paid—smarter, faster, and with fewer headaches.

APPLY HERE