by twochickswithasidehustle | Feb 16, 2026 | Uncategorized
Coordinator II
Job Details
Description
Company Information
At Advarra, we are passionate about making a difference in the world of clinical research and advancing human health. With a rich history rooted in ethical review services combined with innovative technology solutions and deep industry expertise, we are at the forefront of industry change. A market leader and pioneer, Advarra breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials.
Company Culture
Our employees are the heart of Advarra. They are the key to our success and the driving force behind our mission and vision. Our values (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives.
At Advarra, we seek to foster an inclusive and collaborative environment where everyone is treated with respect and diverse perspectives are embraced. Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; we are committed to creating a workplace where each employee is not only valued but empowered to thrive and make a meaningful impact.
Job Overview Summary
Promote client loyalty through excellent customer service and assistance with clinical research study activities. Work within a team on pooled work to meet service objectives and team goals. Identify and service the needs of customers through building rapport and resolving routine service questions.
Job Duties & Responsibilities
- Answers and addresses inquiries from Advarra clients and research subjects (customer) in a courteous, timely and professional manner:
- Identifies customer issues or questions, providing accurate and timely resolution.
- Empathizes with the customer establishing expectations for resolution to his/her inquiry.
- Works with key members within department and across the company in providing customer focused resolution.
- Follows up with customers within established expectations and timeline.
- Performs data entry and administrative tasks to process time-sensitive documents requiring high accuracy, completeness, and adherence to strict guidelines.
- Processes CIRBI gatekeeper assignments and Account Profile assignments in an accurate and timely manner following company guidelines.
- Assists clients in responding to clarification requests which have gone unanswered, to ensure timely processing for submissions.
- Handle varying tasks on a routine basis while ensuring high company and industry standards.
- Ensures complete and accurate documentation of client and subject contacts and other activities in Advarra’s database.
- Executes procedures in compliance with internal quality standards and external regulations.
- Handles changing priorities with flexibility and adaptability.
- Works collaboratively with other team members and others across departments to meet project and work deadlines. Provides on-the-job training to new staff.
- Represents team as subject matter expert for department and corporate initiatives.
- Provides coverage for team and acts as an escalation point of contact for work product areas in the absence of the supervisor.
- Additional duties as assigned by department management as required by the needs of the company.
Location
This role is open to candidates working remotely in the United States.
Basic Qualifications
- 1+ years of customer service experience via phone and e-mail, business to business preferred
- 1+ years of administrative support experience (preferably in a regulated service industry)
Preferred Qualifications
- Associate degree, or equivalent combination of education and experience
- Effective written communication skills
- Excellent customer service skills
- Attention to detail in delivering high-quality, error-free work that is exact and complete
- Proficient navigation of a database
- Lifecycle of Clinical Research (desired)
- IRB Process Knowledge (desired)
- The ability to adapt to customer situations, providing solutions and follow-up within an established framework or policy
- Identifying customer needs
- Ability to build rapport over the phone, being able to recommend and present solutions, and respond to customer concerns
- Thrive in a fast-paced, changing, time-sensitive environment
Physical and Mental Requirements
- Sit or stand for extended periods of time at stationary workstation
- Regularly carry, raise, and lower objects of up to 10 Lbs.
- Learn and comprehend basic instructions
- Focus and attention to tasks and responsibilities
- Verbal communication; listening and understanding, responding, and speaking
Advarra is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by federal, state, or local law. Advarra provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Advarra takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment.
The base salary range for this role is $36,200 – $61,500. Note that salary may vary based on location, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus in addition to base salary as well as health coverage, paid holidays, and other benefits.
by twochickswithasidehustle | Feb 16, 2026 | Uncategorized
About us:
Foodsmart is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver long-term health outcomes. Through our highly personalized, digital platform, we guide our 2.2 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money.
Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment will help us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases.
At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:
👥 Customer First – You start with the member and work backwards.
🚀 Make It Happen – You act with urgency, use data, and hold high standards.
🤝 One Team – You collaborate with respect and commit as a group.
Whether you’re a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food.
About the role:
We are looking for a creative, tech-savvy Instructional Designer/ Learning & Development Specialist to revolutionize how we train our network of 1099 and W2 Registered Dietitians. This isn’t about creating click-through slideshows; it’s about taking complex clinical and product training and turning it into fun, gamified, and competency-based learning experiences.
You will be the architect of our RD onboarding and ongoing education, ensuring every training module drives data-driven metrics toward our company OKRs. This is a mostly asynchronous role, perfect for a self-starter who enjoys deep work but can collaborate effectively during 2–3 hours of weekly meetings.
This is a 30-hour remote position, not available in WA, NY or CA.
You will:
- Design & Beautify: Use Articulate Storyline and Rise 360 to create visually stunning and engaging training content.
- Competency-Based Learning: Shift training from passive consumption to active mastery. You will design assessments that prove an RD can apply what they’ve learned in a real-world clinical setting.
- LMS Management: Own the WorkRamp environment. Upload SCORM files, monitor completion reports, and troubleshoot bugs to ensure a seamless user experience.
- Strategic Alignment: Map training outcomes to company OKRs and data-driven metrics. You’ll ensure that better training leads to better clinical outcomes.
- Content Maintenance: Monitor the onboarding path and update training modules in real-time as the Product team releases enhancements.
- Documentation: Maintain a meticulous change log so the Clinical Education team is always aligned on the latest updates.
You are:
- A Finisher: You take initiative from day one and see complex projects through to the finish line without needing constant reminders.
- Creative & Modern: You know how to gamify content and keep it current. You have an eye for design and care deeply about the user experience (UX).
- Multitasker: You can balance creating new modules while simultaneously updating existing ones for a large network of providers.
- Tech-Fluent: You are an expert in Articulate 360 and have experience managing SCORM files within an LMS (WorkRamp experience is a huge plus).
- Analytical: You don’t just create content; you care if it works. You use data to see where RDs might be struggling and adjust accordingly.
You have:
- 2+ years of experience in Instructional Design or Learning & Development, preferably within healthcare or clinical education.
- Expertise in Articulate Storyline and Rise 360.
- WorkRamp experience is a plus!
- Proven experience building competency-based programs (proving skill acquisition, not just attendance).
- Strong communication skills for weekly 1:1s and team syncs.
$60,000 – $60,000 a year
Role: Learning and Development Specialist (Content Developer)
Schedule: 30 hours per week, benefits eligible
Location: Remote
Base Salary Range: up to $60,000/yr ($38.46/hour)
About our benefits and perks:
Remote-First Company
Flexible Unlimited PTO
Healthcare Coverage (Medical, Dental, Vision)
401k and FSA
Foodsmart is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
by twochickswithasidehustle | Feb 16, 2026 | Uncategorized
About us:
Foodsmart is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver long-term health outcomes. Through our highly personalized, digital platform, we guide our 2.2 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money.
Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment will help us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases.
At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:
👥 Customer First – You start with the member and work backwards.
🚀 Make It Happen – You act with urgency, use data, and hold high standards.
🤝 One Team – You collaborate with respect and commit as a group.
Whether you’re a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food.
About the role:
The Credentialing and Enrollment Coordinator supports the healthcare provider compliance process by assisting with credential verification, enrollment procedures, and record maintenance for medical staff members. This role requires experience in healthcare enrollment, exceptional communication skills, and a deep understanding of Medicaid and Medicare provider enrollment requirements and processes.
The Credentialing and Enrollment Coordinator will be detail-oriented and work closely with the Credentialing and Enrollment Team, Clinical Operations department, and clinical staff to uphold the standards of professional practice and regulatory compliance, with a primary focus on supporting the credentialing and enrollment of registered dietitians and other healthcare providers.
This position offers an opportunity to gain a higher level of experience in healthcare administration while supporting the credentialing and enrollment processes. The ideal candidate will be detail-oriented, eager to learn, and possess strong organizational skills to assist in maintaining the quality of healthcare services.
Candidates must reside in and work within the US.
Why You’ll Love Working Here:
- Mission with impact: Be part of a nationwide effort to make nutritious food accessible to all, including Medicaid and underserved populations.
- Flexibility: 100% Remote and flexible schedule
- Unlimited PTO
You Will:
- Assist in verifying educational background, licenses, and certifications of healthcare providers
- Help conduct background checks under supervision
- Support compliance efforts with regulatory and accrediting institutions
- Assist in monitoring staff credentials and licenses
- Help prepare basic reports on credentialing activities
- Support the processing of provider enrollment applications
- Assist with payer enrollment and revalidation tasks
- Help manage communication with providers, insurances, and related entities
- Support the interpretation of basic policies and procedures
- Input provider information into credentialing databases and systems
- Maintain data accuracy and confidentiality
- Assist in generating basic reports related to credentialing and enrollment
- Help manage communication with providers, insurances, and related entities
- Provide customer service support and help respond to inquiries
- Support provider education efforts on enrollment requirements
You Have:
- Associate’s degree in healthcare administration, business, or related field preferred
- At least two years of experience in healthcare administration or related field
- Basic knowledge of Medicaid and Medicare credentialing and enrollment requirements
- Demonstrated ability to manage complex projects and meet deadlines
- Excellent organizational and time management skills
- Exceptional verbal and written communication skills
- Proficiency in data entry and management software
- Ability to work independently and as part of a team
- High level of accuracy and attention to detail
- Maintain confidentiality of sensitive information
$60,000 – $69,305 a year
Role: Credentialing and Enrollment Coordinator
Level: Coordinator
Location: Remote
Base Salary Range: $60,000-69,305
About our benefits and perks:
Remote-First Company
Flexible Unlimited PTO
Healthcare Coverage (Medical, Dental, Vision)
401k and FSA
Foodsmart is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
by twochickswithasidehustle | Feb 16, 2026 | Uncategorized
Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Pumpkin, a subsidiary of IPH, promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine and individualized support when it matters most–we aim to enable $1/2B in life-extending and life-saving treatment over the next five years.
Job Summary:
Pumpkin is seeking a Claims Coordinator who will report to the Supervisor, Claims. The Claims Coordinator is responsible for ensuring our claims have the information needed to allow for investigation, evaluation, and settling of insurance claims.
Job Location: Remote- USA
Main Responsibilities:
- Coordinate requests for veterinary medical records from a team of claims adjusters
- Make outbound requests for medical records via phone, e-mail, fax, mail, or via our claims management system
- Interact with clinics & insured via email and phone to clarify and obtain the correct & accurate medical records needed as directed by members of the claims team
- Index received medical records to the proper claims file and document claims files appropriately
- Own process for generating claims that are received through email, mail, fax, or other channels
- Primary responsibility for all correspondence received via email, mail, fax, or other channels
- Process wellness claims independently and accurately
- Efficiently use and provide feedback on tools, resources, and processes to support a highly productive team environment
- Manage multiple requests, tasks, and stakeholders efficiently and effectively
Basic Qualifications:
- 1 year relevant experience working in a veterinary clinic
- Education: High school diploma or equivalent
- Proficiency in MS Excel and G-Suite tools
- Only United States residents will be considered for this role
Preferred Qualifications:
- Accurate and efficient data entry skills, with the ability to input large volumes of information quickly and error free
- Roll-up-your-sleeves mentality – does what it takes to get the job done
- Strong organizational skills, with the ability to attend to multiple concurrent tasks
- Proactive in identifying problems and providing detailed solutions
- Ability to learn quickly, take direction and work independently
- Detail-oriented, adaptable, flexible and able to accuracy and successfully execute priorities and tasks to completion.
Expected Hours of Work:
- This is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director
#li-Remote
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
by twochickswithasidehustle | Feb 16, 2026 | Uncategorized
Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Pumpkin, a subsidiary of IPH, promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine and individualized support when it matters most–we aim to enable $1/2B in life-extending and life-saving treatment over the next five years.
Job Summary:
Pumpkin is seeking a Claims Coordinator who will report to the Supervisor, Claims. The Claims Coordinator is responsible for ensuring our claims have the information needed to allow for investigation, evaluation, and settling of insurance claims.
Job Location: Remote- USA
Main Responsibilities:
- Coordinate requests for veterinary medical records from a team of claims adjusters
- Make outbound requests for medical records via phone, e-mail, fax, mail, or via our claims management system
- Interact with clinics & insured via email and phone to clarify and obtain the correct & accurate medical records needed as directed by members of the claims team
- Index received medical records to the proper claims file and document claims files appropriately
- Own process for generating claims that are received through email, mail, fax, or other channels
- Primary responsibility for all correspondence received via email, mail, fax, or other channels
- Process wellness claims independently and accurately
- Efficiently use and provide feedback on tools, resources, and processes to support a highly productive team environment
- Manage multiple requests, tasks, and stakeholders efficiently and effectively
Basic Qualifications:
- 1 year relevant experience working in a veterinary clinic
- Education: High school diploma or equivalent
- Proficiency in MS Excel and G-Suite tools
- Only United States residents will be considered for this role
Preferred Qualifications:
- Accurate and efficient data entry skills, with the ability to input large volumes of information quickly and error free
- Roll-up-your-sleeves mentality – does what it takes to get the job done
- Strong organizational skills, with the ability to attend to multiple concurrent tasks
- Proactive in identifying problems and providing detailed solutions
- Ability to learn quickly, take direction and work independently
- Detail-oriented, adaptable, flexible and able to accuracy and successfully execute priorities and tasks to completion.
Expected Hours of Work:
- This is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director
#li-Remote
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
by twochickswithasidehustle | Feb 16, 2026 | Uncategorized
Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal’s survey of the nation’s largest law firms.
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our e-Billing Administrator position in our White Plains Office.
This role can be fully remote from anywhere in the country that Wilson Elser has an office or on site in White Plains.
The Position
Wilson Elser currently seeks an E-Billing Administrator to be responsible for key phases of the e-billing process, including, bill submission, follow-up on rejected items, and acceptance tracking. This exciting role offers growth and learning opportunities for a motivated recent college graduate, or individual who has professional work experience and is seeking to advance their career.
Key Responsibilities:
- Execute electronic submission of client invoices via various e-billing middleware systems
- Identify, troubleshoot and resolve issues that arise during the invoice submission process
- Coordinate with attorneys, clients and administrative staff for resolution and maintenance tasks associated with client e-billing requirements
- Clearly communicate escalated issues as needed to Supervisor, Manager and Director
- Professionally liaise with team members, attorneys and upper management
- Track statuses of submitted invoices to ensure payment from client
- Maintain internal database of e-billed clients and their compliance requirements
- Document and update reference materials for all aspects of the e-billing process as necessary
- Assist with partner and client inquiries in a timely manner
- Provide updates and financial analysis to attorneys, clients and administrative staff as requested
- Participate in firm-wide and departmental projects and initiatives
- Perform other duties as assigned
Qualifications
- 1+ years of e-billing experience within a corporate law department or law firm
- Must have experience with BillBlast
- Knowledge of legal billing and Middleware systems a plus (i.e., Legal Exchange, TyMetrix 360, Legal-X, Serengeti/Legal Tracker)
- Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats a plus.
- Proficiency with Windows-based software and Microsoft Word, Excel and Outlook
- Strong reading comprehension, analytical and problem-solving skills
- Ability to exercise proper judgment
- Ability to produce detailed and accurate work products
- Ability to organize and prioritize work in a fast-paced and high-volume environment to meet deadlines and daily requirements.
- Ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors and clients.
- Ability to provide quality client service to both internal and external contacts, regarding matters of a routine nature.
- Ability to identify issues and oversee the execution of resourceful solutions
- Willingness to learn and develop new skills
A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Salary Range:
$60,000 – $85,000 USD
Why Should You Apply?
- Benefits: Outstanding benefits package, including 401k match and generous PTO plan
- Career Growth: Ample opportunities for professional development and advancement
- Employee Perks: Access to corporate discount plans and other benefits
Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at [email protected].
Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm’s policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.
Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.
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