by Terrance Ellis | Jul 23, 2025 | Uncategorized
📍 Remote – US Only
🕒 Full-Time | 🗓 Posted: June 11, 2025
📁 Department: Customer Service / Support
🔐 Security Clearance & Background Check Required
📝 Position Summary
Join our team as a Financial Consumer Guide, where you will assist consumers with financial inquiries and resolve complaints against financial institutions via phone, email, written correspondence, and more. This remote role requires financial services experience and a strong customer service background.
🔍 Key Responsibilities
- Handle inbound customer inquiries and complaints with professionalism
- Document consumer information in case tracking systems accurately
- Review and redact PII from incoming documentation
- Support digital processing by scanning and tagging correspondence
- Collaborate with team members and vendors to resolve complex issues
- Coach and mentor new agents (with supervisory support)
- Adhere to assigned work schedules and quality standards
📌 Required Qualifications
- Education: 2 years of college OR equivalent combination of education & experience
- Experience:
- 2+ years of customer service
- 2+ years working with financial products or services (e.g., banking, loans, credit, counseling)
- Strong written/verbal communication and active listening skills
- Ability to multitask and manage time effectively in a digital environment
- Must pass:
- Background check
- Drug screening
- Internet speed test and pre-employment assessments
- Must be willing to visit a fingerprinting location as required by the client
💻 Work-From-Home Requirements
- High-speed wired internet connection (Fiber, DSL, or cable)
- No hotspots, satellite, or wireless-only connections allowed
- Secure and quiet home office setup
🧠 Ideal Background Includes Experience With:
- Banking, credit cards, cash handling
- Mortgage and loan processing
- Collections, credit repair
- Payday/title/pawn loans
- Financial counseling and student loans
⚠️ Important
After applying, you must complete a mandatory assessment under “Digital Interview.” Wait for the page to fully load and follow the link provided.
🤝 We are an equal opportunity employer and welcome applicants from all backgrounds, including veterans and individuals with disabilities.
by Terrance Ellis | Jul 23, 2025 | Uncategorized
📍 Fully Remote (U.S.) | 💼 Revenue Cycle Team | 🕒 Full-Time
💰 $22–$24/hour + Medical, Dental, 401(k)
🔍 Position Overview
We’re seeking a Healthcare Posting Specialist with strong attention to detail and proven experience in payment processing, payer reimbursement, and revenue cycle operations. You will be responsible for accurately posting payments, adjustments, and denials—ensuring compliance with state, federal, and payer regulations.
🛠️ Key Responsibilities
- Accurately post payments, denials, and adjustments to patient accounts
- Manage and reconcile ERA, EFT, and lockbox transactions
- Identify and resolve discrepancies in remittance data
- Comply with payer-specific guidelines and regulatory standards
- Maintain thorough documentation of posting activities
- Generate reports related to payment posting, reconciliation, and variances
- Collaborate with billing, collections, and revenue cycle teams
- Clarify EOBs and payer communications as needed
✅ Required Qualifications
- 3+ years of payment posting or revenue cycle experience
- Proficiency with ERA/EFT processing and lockbox operations
- Strong knowledge of healthcare reimbursement policies and payer EOBs
- Familiarity with billing software and Microsoft Office Suite
- Attention to detail and accuracy in data entry
- Strong analytical and problem-solving skills
- Ability to work independently in a remote team setting
- Must pass a background check (includes credit check due to financial responsibilities)
🎁 Compensation & Benefits
- Salary Range: $22–$24 per hour (based on experience, education, and location)
- Benefits Include:
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Remote work flexibility
💡 If you thrive in a detail-oriented, fast-paced environment and want to play a key role in the healthcare revenue cycle—apply now and join a mission-driven team.
by Terrance Ellis | Jul 23, 2025 | Uncategorized
📍 Fully Remote (U.S.) | 💼 Revenue Cycle Team | 🕒 Full-Time
💰 $22–$24/hour + Benefits
🧭 Position Summary
As an Intake Financial Clearance Specialist, you will play a key role on the Revenue Cycle team by managing pre-registration, insurance verification, referral authorization, and financial clearance. This fully remote position ensures timely access to care while supporting reimbursement workflows and upholding productivity and quality standards.
🎯 Responsibilities
- Validate patient demographic and insurance details through various systems and methods
- Obtain and document referral authorizations and pre-certifications for scheduled services
- Monitor work queues and resolve registration or financial clearance issues efficiently
- Collaborate with internal departments, external providers, and insurance reps
- Serve as a subject matter expert on payer policy navigation and clearance requirements
- Ensure patient eligibility and benefits for primary, secondary, and tertiary payers
- Escalate denied or unresolvable accounts per department policy
- Provide courteous and compliant communication with patients and stakeholders
- Maintain confidentiality and adhere to HIPAA and enterprise compliance standards
- Meet quality and productivity benchmarks while supporting team improvement initiatives
✅ Qualifications
- High School Diploma or GED required; Associate’s degree or higher preferred
- 1–3 years of healthcare experience (registration, insurance verification, or customer service)
- Knowledge of medical terminology and CPT/ICD-10 codes
- Solid understanding of insurance guidelines and prior authorization processes
- Excellent verbal, written, and interpersonal communication skills
- Strong problem-solving, judgment, and decision-making abilities
- Comfortable using MS Office (Excel, Word, Outlook, Zoom) and healthcare systems
- Ability to handle confidential data and multitask in a fast-paced, remote environment
💼 Compensation & Benefits
- Hourly Rate: $22–$24/hour (based on skills, experience, and location)
- Benefits: Medical, dental, 401(k) plan, and more
🎯 If you’re a detail-oriented communicator who thrives in a remote environment and enjoys supporting patients and providers through a complex healthcare system—apply now and make an impact from anywhere.
by Terrance Ellis | Jul 23, 2025 | Uncategorized
📍 Remote | 🌐 Global Team | 🕒 Full-Time
💼 Communications | 💰 Salary Range (U.S.): $76,765 – $144,201 (Adjusted by location)
🧭 About the Role
The Wikimedia Foundation is seeking a creative and detail-driven Social Media Specialist to manage and grow its digital presence. You’ll be the voice behind the Wikimedia Foundation and Wikipedia’s social media channels, crafting compelling content and shaping strategic campaigns that inform, inspire, and engage a global audience.
This is a highly collaborative role—ideal for a skilled digital communicator who’s passionate about storytelling, global causes, and public knowledge.
🔍 What You’ll Do
- Own day-to-day management of Foundation and Wikipedia social media channels
- Develop and maintain a dynamic social media content calendar
- Write engaging copy, schedule posts, and manage community engagement
- Collaborate with teams to support campaigns, announcements, and global events
- Monitor digital trends and social conversations, identifying strategic opportunities
- Support crisis communications and rapid response as needed
- Guide internal staff and community members on social media best practices
- Analyze data, report on metrics, and make strategy recommendations
- Manage vendor relationships, such as external social media agencies
✅ What You Bring
- 5+ years of experience in digital communications and social media strategy
- Exceptional copywriting and editing skills across channels and formats
- Strong grasp of digital trends, tools, metrics, and audience segmentation
- Organized, self-starter mindset with ability to juggle multiple projects
- Proven experience managing high-engagement social platforms
- Global perspective and sensitivity to diverse cultural contexts
- Excellent interpersonal and collaborative communication skills
- Experience managing social during crisis or high-stakes situations
💡 Bonus Points
- Experience with graphic design tools (e.g., Figma)
- Involvement in Wikimedia communities or open knowledge movements
- Familiarity with Wikipedia or other Wikimedia projects
- Multilingual skills or global campaign experience
💙 Why Join Wikimedia Foundation?
At the Wikimedia Foundation, you’ll work with a globally distributed team committed to free knowledge and open access. We offer:
- Remote-first culture in 40+ countries
- Competitive salaries adjusted by location
- Comprehensive health and wellness benefits
- Generous paid time off
- A values-driven, mission-aligned workplace
- Opportunity to impact one of the world’s top 10 websites
🌍 Help shape the voice of the movement that powers free knowledge. Apply today and make a global impact—one tweet, thread, or story at a time.
by Terrance Ellis | Jul 23, 2025 | Uncategorized
📍 Remote (UTC -5 to UTC +2 preferred)
🕒 Full-Time | Global Nonprofit | Remote-first
💼 Department: Communications
💰 Salary Range (U.S.): $92,532 – $113,266 (Adjusted per location)
🧭 About the Role
The Wikimedia Foundation is seeking a collaborative, globally-minded Movement Communications Specialist to lead communication efforts related to Wikimedia events and conferences—including Wikimania, regional meetups, and community-led initiatives. This role is ideal for someone who thrives at the intersection of strategic communications, community building, and global event coordination.
You’ll support event applicants, engage diverse stakeholders, and build documentation and templates that scale our impact—all while working hand-in-hand with volunteers from around the world.
🔍 What You’ll Do
- Build and maintain relationships with Wikimedia event organizers globally
- Support communication strategy and execution for movement-wide events
- Monitor community channels for updates, needs, and concerns
- Lead meetings with internal/external stakeholders and regional organizers
- Contribute to event logistics, templates, communications, and evaluations
- Manage contracts, timelines, metrics, and reporting across conferences
- Promote inclusive, culturally-sensitive messaging and documentation
✅ What We’re Looking For
- 3+ years experience in event coordination, conference planning, or nonprofit communication
- Proven success managing cross-cultural stakeholders and global logistics
- Excellent written and verbal communication skills
- Comfort with virtual tools (e.g. Google Workspace, project management platforms)
- Strong organizational and time management abilities
- Background in mission-driven or volunteer-led initiatives a plus
- Fluency in English; additional languages desirable
- Prior participation in Wikimedia projects is a bonus
🌟 Bonus Points If You Have
- Experience working with nonprofit or open knowledge movements
- Fluency in at least one language beyond English
- Familiarity with Wikimedia projects or editing
💙 About Wikimedia Foundation
The Wikimedia Foundation operates Wikipedia and other free knowledge projects. We are a 501(c)(3) nonprofit, supported by millions of individual donors. Our goal: a world in which every single human can freely share in the sum of all knowledge.
We are a remote-first, globally distributed team working toward a future of open access and collaboration. We foster a culture of equity, inclusion, and transparency.
🌐 Additional Info
- Remote-friendly: Must reside in a country we can hire in (40+ countries listed)
- Flexible schedule: Evening/weekend work as needed for global events
- Inclusive employer: We encourage applications from all backgrounds
- Full benefits: Health, equity, generous PTO, and remote flexibility
🌍 Empower global communities. Shape the future of free knowledge. Apply today to help bring the world together—one event at a time.
by Terrance Ellis | Jul 23, 2025 | Uncategorized
📍 Remote – U.S. Based
🕒 Full-Time | Hourly | Non-Exempt
💵 $22.25–$27.50/hour (based on state of residence)
Department: Operations
🌱 About Sparrow
Sparrow is the first high-tech, high-touch leave management solution that simplifies how companies support employees during life’s most important moments — from medical to family leave and everything in between.
We turn a tedious, error-prone process into a seamless 30-minute experience, saving employers 20–40 hours per leave and up to $30K per case. Our customers are HR leaders, our users are employees, and our mission is meaningful: helping people during the moments that matter most.
We’re headquartered in San Francisco with a remote team spanning 30+ U.S. states — diverse, driven, collaborative, and always people-first.
🛠️ About the Role
As a Leave Specialist, you’ll be the primary point of contact for employees going on leave. You’ll guide them through the process from start to finish with clarity, care, and precision. This is a client-facing, high-empathy role that makes a real difference for individuals during critical life events.
🔄 What You’ll Do
- Lead kickoff and manage each leave of absence end-to-end
- Deliver accurate, thoughtful, and timely communication to employees and stakeholders
- Collaborate with HR, payroll, state agencies, and healthcare providers
- Ensure accurate and on-time pay coordination with internal payroll teams
- Track and manage multiple leave cases with impeccable organization
- Participate in team meetings, share feedback, and support ongoing process improvements
- Gather user feedback and help evolve our product and services
🧠 About You
- 2+ years of client-facing experience (e.g., customer success, HR, case management, benefits)
- Outstanding written and verbal communication
- Extremely organized, detail-oriented, and responsive
- Adept at managing multiple tasks and juggling priorities
- Strong empathy and interpersonal intuition
- Proactive, self-directed, and solutions-oriented
- Comfortable using Google Suite and Mac OS (or similar platforms)
- Experience working remotely is a plus
- Passionate about making leave easier for others during major life transitions
💡 Why Join Sparrow?
- Be part of a mission-driven company changing how leave works in the U.S.
- Join a talented, empathetic, and supportive team
- Enjoy a fully remote, flexible work environment
- Competitive hourly pay and opportunities for growth
- Work for a venture-backed company solving real, human problems
🧑🤝🧑 Sparrow is an equal opportunity employer. We welcome diverse backgrounds, perspectives, and experiences. Don’t meet 100% of the qualifications? Apply anyway — we’d love to hear from you.
Apply now to join a team that’s transforming one of the most meaningful parts of the employee journey. 💙
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