by Terrance Ellis | Jul 24, 2025 | Uncategorized
(Remote – U.S.)
🧾 About the Role
Lantern is looking for an experienced Client Success Manager (CSM) to drive meaningful partnerships with employer clients ranging from emerging groups to Fortune 500 enterprises. You’ll manage client relationships across their full lifecycle—from onboarding to renewal—ensuring engagement, satisfaction, and long-term growth. Acting as a strategic advisor, you’ll collaborate with internal teams and external stakeholders (including brokers and consultants) to deliver exceptional outcomes across Lantern’s care platform.
✅ Position Highlights
• Remote (U.S.-based)
• Full-time with benefits
• Travel required up to 20%
• Manage clients in strategic and enterprise segments
• Collaborate with brokers, consultants, and internal cross-functional teams
📋 What You’ll Own
• Manage end-to-end client relationships with consistent communication touchpoints
• Lead open enrollment engagement, webinars, marketing campaigns, and case study efforts
• Support account planning, quarterly business reviews, and contract renewals
• Collaborate with Client Executives to identify churn risks, upsell opportunities, and strategic growth paths
• Input and maintain accurate data in client relationship systems
• Proactively resolve service issues and ensure high client satisfaction
🎯 Must-Have Traits
• Bachelor’s degree or equivalent experience
• 5+ years in client/account management in healthcare, benefits, consulting, or a startup (Seed–Series D preferred)
• Strong communication, project management, and analytical skills
• Experience with Salesforce and Microsoft Office Suite
• Comfortable working independently in a fast-paced, matrixed environment
• Strong EQ, collaborative mindset, and commitment to inclusive client relationships
💻 Remote Requirements
• Authorized to work in the U.S.
• Reliable internet access and virtual meeting readiness
💡 Why It’s a Win for Remote Job Seekers
• Mission-driven company improving access to specialty care
• Manage meaningful relationships while working remotely
• Growth-focused team that values grit, inclusion, and integrity
• Chance to impact 6M+ lives through high-quality care delivery
✨ Benefits Snapshot
• Medical, dental, and vision insurance
• Short- and long-term disability
• Life insurance
• 401(k) with company match
• Flexible PTO and paid parental leave
✍️ Call to Action
If you thrive on client connection, drive measurable outcomes, and believe in making healthcare more human—Lantern wants you on their team. Apply now and be part of a brighter future in care.
by Terrance Ellis | Jul 24, 2025 | Uncategorized
(Remote – U.S. | Travel Required)
🧾 About the Role
Lantern is seeking a dynamic Client Success Executive (CSE) to manage and grow our largest client partnerships. In this strategic role, you’ll act as the primary point of contact, responsible for retention, growth, and maximizing the impact of Lantern’s healthcare platform for top-tier employers. From onboarding new clients to guiding quarterly business reviews and renewals, you’ll be the voice and vision behind our most valued relationships.
✅ Position Highlights
• Remote role (U.S. based)
• Full-time contract with benefits
• Up to 20% travel required
• Strategic, high-impact position with Fortune 500 clients
• Join a mission-driven healthtech company transforming specialty care
📋 What You’ll Own
• Oversee client relationships and lead strategic planning for long-term success
• Build tailored service strategies to retain accounts and grow client value
• Identify upsell opportunities and guide renewals and contract negotiations
• Serve as the voice of Lantern to client stakeholders, including C-suite
• Translate performance data into actionable insights and solutions
• Proactively address service challenges and drive process improvements
• Onboard new clients and ensure a seamless handoff to internal teams
• Mentor account managers and foster collaboration across teams
• Represent Lantern at industry events and client meetings
🎯 Must-Have Traits
• Bachelor’s degree required
• 5+ years in strategic account management in healthcare, benefits, or human capital
• Experience managing Fortune 500 or large public sector client portfolios
• Deep understanding of self-funded benefit plans and healthcare navigation
• Strong leadership, influence, and data-driven decision-making skills
• Comfortable in fast-paced, matrixed startup environments
• Excellent verbal and written communication skills
• High EQ, collaborative mindset, and passion for mission-driven work
💻 Remote Requirements
• U.S.-based with authorization to work
• Access to stable internet and virtual meeting tools
• Ability to travel occasionally for client meetings and internal team sessions
💡 Why It’s a Win for Remote Job Seekers
• Work from anywhere while managing high-level partnerships
• Play a key role in a healthcare company improving access and outcomes
• Join a collaborative, inclusive, and human-centered team
• Make a measurable impact in people’s lives—while growing your career
✨ Benefits Snapshot
• Medical, dental, and vision insurance
• Short- and long-term disability
• Life insurance
• 401(k) with company match
• Flexible time off
• Paid parental leave
✍️ Call to Action
If you’re a strategic thinker who thrives on client success and making healthcare better, apply today to join Lantern’s team of changemakers. Let’s transform care—together.
by Terrance Ellis | Jul 24, 2025 | Uncategorized
(Remote, USA | Dallas Preferred)
🧾 About the Role
Lantern is hiring a Clinical Care Specialist to join our expanding Infusions team. This role is pivotal in helping patients transition out of hospitals into safer, more comfortable care settings like ambulatory infusion centers or in-home care. You’ll guide patients through their infusion journey, offering education, support, and clinical insight—making the entire experience smoother, safer, and more empowering.
✅ Position Highlights
• Contract or full-time role
• Remote (U.S. based) – Dallas, TX preferred
• Shift patients to better care settings
• Be a voice of compassion and clinical confidence
📋 What You’ll Own
• Outreach to eligible members for infusion services
• Educate patients on infusion options and Lantern’s provider network
• Guide patients through selecting high-quality providers
• Act as the clinical point of contact for all infusion-related questions
• Collaborate across departments to ensure coordinated, seamless care
• Monitor satisfaction and help improve outcomes through patient feedback
• Manage high-volume inbound/outbound calls with professionalism and empathy
🎯 Must-Have Traits
• RN or Physician Assistant with at least 5 years of infusion-related experience
• Backgrounds in infusion center, ICU, oncology, immunology, or GI a plus
• Strong communication skills and comfort with clinical education
• Familiarity with patient navigation and benefit explanation
• Tech-savvy and able to synthesize data from multiple systems
• BSN or PA degree preferred
• Bilingual is a bonus
💻 Remote Requirements
• U.S.-based and authorized to work
• Available for virtual onboarding and team meetings
• Ability to travel to Dallas for onboarding (preferred but not required)
💡 Why It’s a Win for Remote Job Seekers
• Help patients make informed decisions at vulnerable moments
• Join a team grounded in humanity, logic, and inclusion
• Work from anywhere while driving real healthcare impact
• Be part of a values-driven company changing specialty care access
✨ Benefits Snapshot
• Medical, dental, and vision insurance
• Short and long-term disability
• Life insurance
• 401(k) with company match
• Paid time off
• Parental leave
✍️ Ready to Apply?
If you’re a compassionate, infusion-experienced RN or PA who thrives in a collaborative, mission-driven environment—this may be the perfect role for you. Apply now to join Lantern’s clinical care team and make a difference.
by Terrance Ellis | Jul 24, 2025 | Uncategorized
(Remote – U.S.)
🧾 About the Role
Lantern is hiring a detail-driven Analyst, Provider Services to own the data behind our Provider Services operations. In this role, you’ll dig deep into the provider engagement funnel, identify key performance metrics, investigate the root causes of challenges, and drive process improvements that directly impact provider satisfaction and payment efficiency.
✅ Position Highlights
• Full-time, Remote (U.S.-based)
• Competitive salary
• High-impact role with cross-functional visibility
• Mission-driven healthcare startup
📋 What You’ll Own
• Build and analyze the entire provider funnel
• Define and monitor KPIs to assess provider data performance
• Use SQL, Excel, Python, and other tools to mine data and develop reports
• Present insights and drive improvement recommendations to leadership
• Develop ongoing dashboards to monitor data health and trends
🎯 Must-Have Traits
• 4+ years in a data or claims analyst role
• Strong command of Excel, SQL, R, and Python
• Skilled in Power BI, Tableau, or similar data tools
• Experience working with data warehouses (Snowflake or Databricks preferred)
• Analytical, curious, and solutions-oriented
• Bachelor’s degree required (bonus points for Econ or Stats)
💻 Remote Requirements
• U.S.-based, authorized to work in the U.S.
• Stable internet connection and a private workspace
• Available for remote team meetings across time zones
💡 Why It’s a Win for Remote Job Seekers
• Join a fast-growing healthcare platform trusted by major employers
• Work with data that makes a real impact on people’s care journeys
• Be part of a collaborative, mission-first team
• Access top-tier benefits and flexible time off
✨ Benefits Snapshot
• Medical, dental, and vision insurance
• Short and long-term disability coverage
• Life insurance
• 401(k) with company match
• Paid time off + parental leave
✍️ Ready to Apply?
If you’re passionate about healthcare data, love solving problems, and want to join a team making a difference—this role might be the right fit. Apply today to connect with Lantern’s Talent Acquisition team.
by Terrance Ellis | Jul 24, 2025 | Uncategorized
📍 Remote (U.S.) | Full-Time
🧾 About Lantern
Lantern is a fast-growing specialty care platform connecting people with top-tier healthcare services—ranging from surgeries to infusions—at lower costs. Serving over 6 million members nationwide, Lantern partners with employers to deliver better health outcomes through personalized care teams and a Network of Excellence.
🎯 Role Overview
As a Contract Configuration Specialist, you’ll ensure provider and facility contracts are accurately configured within Lantern’s claims and provider systems. You’ll serve as a technical lead on reimbursement terms, contract system capabilities, and support improvements in claims processing.
📋 Key Responsibilities
• Load and configure all contract types into Lantern’s internal systems
• Align contract terms with system capabilities and compliance standards
• Review non-standard terms for system compatibility
• Audit contracts for optimization opportunities
• Collaborate cross-functionally with Claims, Network, and Analytics teams
🎓 What You Bring
• 3–5 years in healthcare contract configuration or claims system programming
• Strong knowledge of CMS codes, fee schedules, and medical terminology
• Hands-on experience with provider/facility contract setup and auditing
• Familiarity with systems like Zellis, Visium, and PayerCompass is a plus
• Bachelor’s degree in Business Ops, Info Systems, or related field
💡 You’ll Thrive Here If You:
• Have grit, logic, and attention to detail
• Prioritize inclusion, collaboration, and truth over convenience
• Thrive in a fast-paced, mission-driven team
🩺 Benefits
• Medical, Dental, and Vision Insurance
• Short and Long-Term Disability + Life Insurance
• Paid Time Off + Parental Leave
• 401(k) with company match
✨ Why Lantern?
This isn’t just another job—it’s a chance to help millions navigate complex healthcare with humanity and clarity. Join a company where your work directly improves access to life-changing care.
by Terrance Ellis | Jul 24, 2025 | Uncategorized
Remote – North America | 1099 Contract
🧾 About the Role
Direct Travel is looking for independent leisure travel advisors to join its thriving host agency program. If you’re a passionate travel professional ready to grow your business with the support of a top-tier agency, this role gives you the freedom of independent work—backed by robust tools, training, and community.
✅ Support You’ll Receive
• Advisor community to share best practices and connect
• Air Desk for ticketing and air inquiries
• Dedicated regional support manager
• Supplier assistance and system support (GDS, ClientBase, invoicing)
📣 Marketing Perks
• Personalized client marketing tools
• Multiple branded website options
• Direct-to-client materials under your name
🖥️ Technology Access
• 24/7 tech support team
• Powerful air booking platform
• Integrated efficiency tools
🎓 Training & Development
• Access to Virtuoso Travel Academy
• Ongoing weekly training sessions
• On-demand training library
✍️ How to Get Started
Submit your contact info to explore if you’re a fit for our host program. Learn more:
• Leisure Division
• Host Program Overview
• Direct Ascent Program
💡 Why It’s a Win for Travel Entrepreneurs
• Be your own boss with a powerful brand behind you
• Sell what you love with personal support and curated tools
• Scale your client base with industry-leading tech and training
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