by Terrance Ellis | Oct 22, 2025 | Uncategorized
Join a fast-growing SaaS company where you’ll manage client financials, drive process improvements, and contribute to a culture built on service and innovation. This role is perfect for detail-oriented accounting professionals who want flexibility and impact.
About Businessolver
Since 1998, Businessolver has provided market-leading benefits technology backed by service and security. Founded by HR professionals, the company helps clients maximize benefits investment, minimize risk, and engage employees through user-friendly platforms and tools. Their mission is simple: deliver complete client delight.
Schedule
- Fully remote (must reside in the U.S.)
- Standard weekday hours
- Occasional month-end/quarter-end deadlines
What You’ll Do
- Prepare and process monthly client invoices
- Apply customer payments, manage collections, and reconcile accounts
- Perform month-end, quarterly, and annual close activities (revenue accruals, deferrals, reconciliations, and journal entries)
- Support annual audits and special projects as assigned
- Identify and implement process improvements in revenue cycle functions
What You Need
- Bachelor’s degree in Finance or Accounting
- 1–2 years of accounting or public accounting experience preferred
- Solid knowledge of US GAAP (including ASC 606)
- Experience with cash reconciliation and collections
- Intermediate to advanced Excel skills; NetSuite a plus
- Strong communication, analytical, and multi-tasking ability
Benefits
- Salary range: $37,000–$58,000 annually (based on skills and experience)
- Comprehensive benefits package including health, dental, vision, and 401(k)
- Culture of continuous improvement and professional growth
This is a chance to sharpen your accounting skills while working with a supportive, service-driven team from anywhere in the U.S.
Bring your financial expertise and client-first mindset to Businessolver.
Happy Hunting,
~Two Chicks…
by twochickswithasidehustle | Oct 22, 2025 | Uncategorized
General information
Job Posting Title
Quality Assurance Analyst (QC/QA) Remote and Temporary
Date
Tuesday, October 14, 2025
City
Remote
Country
United States
Working time
Full-time
Description & Requirements
Maximus is looking to fill a Quality Assurance Analyst (QA) position supporting our CDC INFO program. The Quality Assurance Analyst will serve as a representative of the CDC-INFO contact centers’ Quality organization and will apply scoring guidelines provided in quality manuals and other monitoring documents to conduct Quality monitoring observations on telephone calls and e-mail written correspondence, handled by Customer Service Representatives to ensure contacts meet CDC-INFO’s established requirements and internal customer service performance standards.
***Position is a temporary and remote position ***
*** This position you will need to use your own device personal computer or laptop. No Tablets, iPads, and Chromebooks are not permitted. ***
***Must be available to work weekends and holidays as needed. The hours of operation are Monday – Friday 8:00 AM – 8:00 PM EST***
Essential Duties and Responsibilities:
– Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
– Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
– Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
– Provide feedback on call monitoring results.
– Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Education and Requirements– Associate’s Degree preferred- At least 3 years of related experience in call center monitoring, quality assurance, and/or customer service- Knowledge of quality assurance and continuous improvement concepts, procedures, and processes- Ability to meet call monitoring deadlines and perform with skill and accuracy- Organizational, teamwork, and customer service skills. Must be able to prioritize and organize work and work successfully in a multi-task environment- Excellent interpersonal skills- Conducts call monitoring sessions to ensure that agents are performing in accordance with established quality and performance standards- Works with Customer Service Supervisors in assisting them in monitoring their team- Follows procedures and directions to assess the quality of service provided by agents through monitoring incoming calls and other work types while focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures- Provides feedback on call monitoring results to agents and other operational areas within the contact centers and to the client- Participates in calibration sessions with the client and complies with calibration results- Identifies and communicates trends with contact center management; compiles and verifies statistical reports regarding quality metrics for review by staff- Maintains up to date knowledge of program and company regulations and policies and support those policies and procedures- Adheres to policies and procedures as they relate to the confidentiality of information and protect personal identifiable information (PII)
*** This position you will need to use your own device personal computer or laptop. No Tablets, iPads, and Chromebooks are not permitted. ***
Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required – Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.) OS for Windows – Windows 10 or Windows 11 OS for Mac – Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Home Office Requirements:-Hardwired internet (ethernet) connection.-Internet download speed of 25mbps single upload or higher required (you can test this by going to www.speedtst.net).-Private work area and adequate power source.-Video calls may be requested on occasion. Proper background and attire is required.
Minimum Requirements
– High School diploma or equivalent with 1-3 years of experience.- May have training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant’s salary history will not be used in determining compensation.AccommodationsMaximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at [email protected].
Minimum Salary
$
18.74
Maximum Salary
$
27.71
by twochickswithasidehustle | Oct 22, 2025 | Uncategorized
GET TO KNOW ALORICA
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Basic Function
Responsible for a variety of duties in support of the dialer system in accordance with departmental guidelines and operation needs; setup dialer to the proper specifications once dialer campaigns are decided; as directed, create and apply filters and sort criteria in order to maintain a high level of productivity; assist in resolving basic, routine dialer issues by identifying issues and researching in a timely manner, following research through to resolution; prepare routine reports, as required.
Major Job Accountabilities
Dialer Functions – Responsible for a variety of duties in support of the dialer system in accordance with departmental guidelines and operations need
- Setup dialer to the proper specifications according to dialer campaigns
- Create and apply filters and sort criteria as directed in order to maintain a high level of productivity
- Review performance statistics to make recommendations to improve performance. Inform Managers of substandard productivity to discuss recommended changes.
- Monitor performance metrics to ensure that the highest level of productivity is achieved from a list/lead management perspective.
- Provide feedback on dialer performance, providing suggestions for improvements to management
- Assist in developing and documenting processes and procedures for dialer administration
Research Assistance – Assist in resolving basic, routine dialer issues by identifying and researching issues
- Monitor process research through to resolution escalating to supervisor when applicable
- Develop an excellent working relationship with internal contacts
- Respond to requests for dialer reports or other information
Team Interfaces – Establish and maintain a professional relationship with team members and department contacts.
- Cooperate with team members to meet goals or complete tasks
- Escalate work flow and communication issues to supervisor
Related Duties as Assigned –
- The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents
- Consequently, job incumbents may be asked to perform other duties as required
- Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above
- Please contact your local Employee Relations representative to request a review of any such accommodations.
KNOWLEDGE, SKILLS, AND ABILITIES
Incumbents will be expected to master the following knowledge, skills, and abilities to successfully perform this job.
Knowledge
Basic principles of database operation
Basic principles and practices of the industry
Customer service principles and practices
Basics of report preparation
Departmental operating policies and procedures
Skills and Abilities
Establish and maintain cooperative working relationships
Deal tactfully and courteously with clients
Ability to interact with employees at all levels
Follow oral and written instructions
Manage multiple concurrent tasks
Good verbal and written communication skills
Ability to develop and maintain strong relationships and teamwork with co-workers
MINIMUM QUALIFICATIONS
Applicants for this job will be expected to meet the following minimum qualifications.
Education
High school diploma or GED required.
Experience
Minimum 1 year operations experience required. Minimum 1 year dialer experience and statistical analysis preferred.
Other
Basic knowledge of MS Word, and Excel required.
We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia.
Equal Opportunity Employer – Veterans/Disabled
by Terrance Ellis | Oct 22, 2025 | Uncategorized
Digitech, part of the Sarnova family of companies, is hiring a Medical Billing Compliance Auditor to join its Internal Auditing Team. This fully remote role is ideal for experienced EMS billing professionals who can balance compliance accuracy with fast-paced auditing demands.
About Digitech
Since 1984, Digitech has been a leader in billing and technology services for the EMS transport industry. Its proprietary cloud-based billing and business intelligence platform streamlines revenue cycles, ensuring compliance and maximizing collections for clients. As part of the Sarnova family—including Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Emergency Medical Products—Digitech is committed to delivering results that improve patient care and operational efficiency.
Schedule
- Full-time, 100% remote role
- Standard business hours with flexibility for client audits and external requests
What You’ll Do
- Conduct daily internal reviews to ensure claims are billed accurately and in compliance with CMS regulations
- Recognize and report system or billing errors, and randomly select claims for audit
- Fulfill external medical record requests and assist with client third-party reviews
- Dispute review findings where appropriate and provide compliance support to clients
- Prioritize shifting projects while ensuring all work is completed on time
- Maintain strict adherence to HIPAA, regulatory requirements, and filing deadlines
What You Need
- 2+ years of EMS billing experience
- Strong knowledge of ambulance coding, claim modifiers, and EMS protocols
- Familiarity with CMS Ambulance regulations (Chapter 10), including service levels and transport definitions
- Ability to read and interpret EMS run records, treatments, procedures, and terminology
- Proficiency in Microsoft Excel, Outlook, and Word
- Experience handling record requests (PDF preparation, e-fax, etc.)
- Strong multitasking, organization, and deadline management skills
Benefits
- Competitive salary (commensurate with experience)
- Comprehensive benefits package including medical, dental, vision, and 401(k) plan
- Inclusive and diverse workplace culture that empowers team members to bring their full, authentic selves to work
- Opportunity to support Digitech’s mission of being the best partner for those who save and improve lives
Advance compliance accuracy while supporting clients and patients across the EMS industry.
Audit with impact. Grow with Digitech.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Oct 22, 2025 | Uncategorized
Digitech, part of the Sarnova family of companies, is seeking a Patient Research Specialist to support its Patient Billing Department. This fully remote role is ideal for detail-oriented professionals with billing experience who want to ensure EMS claims are processed quickly, accurately, and in compliance with regulations.
About Digitech
Founded in 1984, Digitech is a leading provider of billing and technology services for the EMS transport industry. Its cloud-based billing and business intelligence platform streamlines the entire revenue lifecycle, helping clients maximize collections, maintain compliance, and deliver results. Digitech is part of the Sarnova family, which includes Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Emergency Medical Products.
Schedule
- Full-time, 100% remote
- Standard business hours with occasional deadlines requiring flexibility
What You’ll Do
- Gather and enter patient demographics and information needed for EMS claim payments
- Work across internal departments to ensure claims are processed efficiently
- Communicate with external parties including hospitals, insurers, attorneys, and patients
- Research hospital systems and online sources for missing patient details
- Handle correspondence via phone, email, and mail while adhering to HIPAA regulations
- Support the Patient Billing Department with related administrative tasks
What You Need
- Prior billing or claims-related experience preferred
- Strong attention to detail and ability to manage high-volume workloads
- Computer literacy, with comfort using dual monitors
- Professional phone presence and clear communication skills
- Dependable, punctual, and collaborative team player
- Ability to stay composed under pressure and ask clarifying questions as needed
Benefits
- Competitive salary (commensurate with experience)
- Comprehensive benefits package including medical, dental, vision, and 401(k) plan
- Inclusive workplace culture that values diversity and authenticity
- Opportunity to contribute to Sarnova’s mission of supporting those who save and improve patients’ lives
Help ensure EMS claims are processed accurately while supporting patients and providers.
Detail meets impact at Digitech.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Oct 22, 2025 | Uncategorized
Equus Compute Solutions is hiring a Dispatcher/Scheduler to manage global server repair operations. In this role, you’ll coordinate between technicians, vendors, logistics partners, and customers to ensure efficient scheduling and successful completion of server repairs worldwide.
About Equus Compute Solutions
Equus Compute Solutions is 100% employee-owned and delivers innovative, globally deployed server and computing solutions. With a focus on service excellence, we partner with organizations worldwide to design, deploy, and maintain hardware systems that power the digital world.
Schedule
- Full-time, remote role (U.S.-based)
- Overnight shift: 9:30pm – 6am CST (open to 3pm – 11:30pm CST)
- Requires flexibility to coordinate across time zones
What You’ll Do
- Serve as main contact for technicians, partners, and customers to ensure on-time scheduling and completion
- Assign field techs, document site requirements, and coordinate pre-visit reviews
- Track cases, RMAs, and dispatch processes in CRM systems
- Provide professional, timely updates on repair timelines and status to stakeholders
- Maintain detailed records and publish daily schedules of onsite activities
- Support dispatch transactions and ongoing customer communications
What You Need
- College diploma and 2+ years in scheduling, dispatch, or resource coordination
- Strong organizational and multitasking skills with attention to detail
- Effective communication across diverse, global teams
- Familiarity with RMA processes, server hardware, and repair tracking systems (preferred)
- Proficiency with Excel and databases
- Ability to thrive in a fast-paced, detail-heavy scheduling environment
Benefits
- Hourly pay range: $21.63 – $28.85 (based on experience and location)
- Medical, dental, vision, telemedicine, and flexible spending accounts
- Matched 401(k), life, and disability coverage
- Six weeks paid parental leave
- Generous PTO and wellness programs
- Employee-owned company with growth opportunities
Coordinate, schedule, and keep global server operations moving.
Own your schedule—and your future—at Equus Compute Solutions.
Happy Hunting,
~Two Chicks…
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