Settlement Coordinator

Job ID27770913LocationRemoteOther LocationDescription

GRT Financial, Inc. is a licensed debt settlement company focused on providing cost-effective representation to clients seeking to negotiate the reduction of unsecured debt. GRT is built on the premise of providing the very best service to its customers. To ensure the very best service, GRT ties its own success to that of its clients. We do not get paid unless we settle your debts and take pride in being transparent with our fees and practices.

The Settlement Coordinator is primarily responsible to negotiate settlements on behalf of a group of clients and ensure the settlement payments are scheduled. The settlement coordinator will be responsible to build and develop relationships with creditors, collection agencies, and debt buyers. They must be highly motivated to be the best, and do this by being creative, building and maintaining creditor contacts, and being smart in the way they target settlements.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Sort and filter large data pools in Excel sheets to identify the best possible client accounts to target for settlement negotiations
  • Build and develop relationships with creditors, collection agencies, and debt buyers
  • Organize creditor contacts and results for future reference and use
  • Organization and follow up on accounts being negotiated
  • Calculating client settlement payment options based on client budget
  • Call, email, fax creditors efficiently and effectively

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
High School Diploma, BA preferred or equivalent experience and/or related training.

Language Ability:
Basic – Effectively communicate both verbally and in written format. Ability to write simple correspondence. Ability to effectively present information in on-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability:
Basic – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:
Intermediate – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills: Computer skills needed to successfully accomplish the essential duties of this job are as follows: Intermediate skills in Microsoft Word and Excel. Specialty Software Skills: Debt Pay Pro knowledge is a plus.

Certificates and Licenses: n/a

Supervisory Responsibilities: n/a

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Benefits:

  • $15/hr. paid weekly with bonus
  • Medical, Vision and Dental insurance per the company plan (First of the month following 30 days of employment)
  • 4O1k/Retirement Benefit Options (See Summary Plan Description)
  • Paid vacation in accordance with the Company PTO Policy.
  • 100% company covered life Insurance
  • 100% company covered Short/Long-Term Disability
  • Flexible spending accounts
  • Employee Assistance Program (EAP)

An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sexual orientation, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.Pay Range$15.00   Hourly to $15.00   Hourly

CX Content Specialist

REMOTE

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. 

With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door.

As a CX Content Specialist, you will play a critical role in developing, organizing, and maintaining high-quality internal and external content that supports the Customer Experience (CX) team, our customers, and cross-functional partners. You will work closely with Training, Quality, and Operations teams, as well as collaborate with Product, Marketing, and Legal stakeholders to ensure content is accurate, consistent, and aligned with brand standards. You will be responsible for managing content requests, maintaining our knowledge bases, and ensuring content enables CX teams to deliver a seamless customer experience.

What You’ll Do 

  • Create and refine CX content that aligns with Roadie’s voice and style, ensuring clarity, consistency, usability, and strong customer self-service outcomes
  • Regularly audit internal and external Salesforce content for accuracy and relevance, partnering with the CX Enablement team to analyze user behavior, address content gaps, and improve resources
  • Translate process maps and workflows provided by CX Operations Specialists into clear, digestible guides for CX team members
  • Partner with Product and Marketing teams to stay current on feature rollouts, enhancements, and campaigns, ensuring CX teams are equipped with the most up-to-date resources and messaging
  • Work with the Legal team to secure necessary approvals for external-facing content
  • Prioritize and organize incoming content requests based on scope, urgency, and deadlines
  • Ensure efficient and timely completion of deliverables based on KPIs set by the Content & Instructional Design Manager
  • Develop and maintain CX team macros to ensure standardized, brand-aligned communication across customer interactions
  • Deliver and manage internal communications for CX teams across communication channels.
  • Optimize the knowledge base’s search experience by staying current on Salesforce features and capabilities.
  • Provide regular updates to CX Enablement leadership regarding help center performance, content initiatives, and identified opportunities for knowledge improvement.

What You Bring 

  • Bachelor’s degree in English, Communication, Technical Writing or a related field
  • 2+ years of experience in technical writing or content development and creation
  • Experience with content management systems and knowledge bases, Salesforce strongly preferred
  • Ability to quickly grasp technical knowledge and convey relevant information in an engaging manner 
  • Tenacity for problem-solving with exceptional patience and persistence
  • Excellent written and verbal communication skills, with an ability to communicate technical concepts to a nontechnical audience
  • Ability to produce digestible, searchable, accessible content for a variety of audiences
  • Self-starter and ability to work independently

Why Roadie? 

  • Competitive total rewards package
  • 100% company-paid health insurance for yourself
  • 401(k) with company match
  • Tuition & student loan repayment assistance- yes, we’ll contribute directly to your student loans!
  • Remote-first environment
  • Unlimited PTO
  • Inclusive family leave policy that supports all new parents
  • Paid Wellness Days in addition to Company holidays 
  • Monthly WFH stipend
  • Paid sabbatical leave- tenured Roadies are given extra time to unplug, rest, and explore
  • The technology you need to get the job done

This role is not eligible for Visa sponsorship. Applicants must be authorized to work for any employer in the U.S. 

Payment Integrity Analyst – Coordination of Benefits

Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI.

Applicants must already be legally authorized to work in the U.S.  Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.

The Payment Integrity Analyst (COB) supports the Coordination of Benefits (COB) program by investigating and validating other insurance coverage, resolving conflicting eligibility information, and establishing the correct order of liability (primary vs. secondary payer) to prevent and recover improper claim payments. This role performs hands-on casework in a high-volume environment including outreach, documentation, and system updates, while applying analytical skills to interpret claims and eligibility data, identify trends, and recommend process improvements that improve accuracy for the COB program.

ESSENTIAL JOB RESPONSIBILITIES

Investigation and verification

  • Review, prioritize, and work assigned COB leads (automated and manual) to determine required verification steps and next actions.
  • Investigate and validate coverage details (payer, plan type, subscriber relationship, policy indicators, effective/termination dates) using internal systems, payer portals, EOBs/claim responses, and other approved data sources.
  • Apply COB rules and guidelines, including CMS and NAIC guidance as applicable, to determine the correct order of liability and document the rationale for the primacy determination.

Outreach, documentation, and system updates

  • Contact insurance carriers, employers, clearinghouses, providers, and other third parties as needed to confirm or clarify coverage information and obtain supporting evidence.
  • Create clear, detailed, and accurate case notes that capture verification steps, evidence, and outcomes in internal tools to support audits and downstream recovery/reprocessing.
  • Update eligibility/COB records and coordination rules based on verified information and confirm updates are applied correctly to reduce downstream adjudication errors and abrasion.

Payment integrity support & Operational excellence

  • Provide validated COB outcomes that support downstream payment integrity activities (recovery, reprocessing, adjustments) with minimal rework.
  • Prepare and evaluate documentation needed for inquiries, disputes, and appeals related to determinations, as assigned.
  • Meet or exceed established productivity, turnaround time, and quality/audit standards while managing a high-volume case queue.

Analytical contribution

  • Track outcomes and error categories, identify root causes of recurring COB issues and false positives, and recommend opportunities to streamline research, improve data quality, and reduce incorrect payments.
  • Use Excel and other tools to support ad hoc analysis (e.g., trend review, inventory quality checks, and performance insights); partner with stakeholders to clarify requirements and improve workflows.
  • Reconcile discrepancies across sources (eligibility feeds, member/group data, claim history, and third-party responses) and drive cases to a clear, audit-ready determination.

REQUIRED QUALIFICATIONS

  • Bachelor’s Degree and/or one (1) year of related healthcare experience (e.g., COB/TPL, eligibility, claims operations, billing, recovery, or payment integrity).
  • Minimum of one (1) year of experience performing COB investigations and/or payment integrity casework, including independent ownership of moderate-to-complex inventories.
  • Minimum of one (1) year of experience performing data analytics with large data sets
  • Minimum of one (1) year of experience using working knowledge of coordination of benefits rules, primary/secondary payer logic, coverage hierarchy, and order-of-liability concepts; understanding of CMS and NAIC guidance as applicable..
  • Comfortable navigating multiple systems, portals, and payer interfaces.
  • Ability to maintain confidentiality and comply with HIPAA and data security standards.

PREFERRED QUALIFICATIONS

  • Bachelors degree in business or healthcare/related field
  • Knowledge of claim adjudication workflows and payment rules. Familiarity with eligibility data and outreach processes in the healthcare industry for coordination of benefits.
  • Experience with SQL
  • Experience within high-volume, SLA-driven operations teams.
  • Creative thinker with an entrepreneurial spirit


***The US base salary range for this full-time position is:$23.65 – $35.48

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***

Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.

Market Development Associate

About Givebacks, Inc.

Givebacks is a mission-driven software company rethinking how K–12 school communities manage payments and fundraising. We build simple, transparent tools that bring districts, parent organizations, and families together in one unified platform—cutting through complexity so schools can spend less time on admin work and more time supporting students. We’re a growing, ambitious team focused on building thoughtfully, moving quickly, and creating meaningful impact in school communities.

We are seeking a driven and research-oriented Market Development Associate to support district-level revenue growth through targeted, state-specific go-to-market execution. This role is a critical pipeline-generating partner to Sales and Marketing, responsible for building research-backed outreach strategies, executing outbound campaigns, and supporting conference-driven demand generation.


The ideal candidate is a high-urgency, self-directed operator who thrives on research, execution, and continuous improvement. This role is well-suited for someone early in their sales or go-to-market career who wants clear expectations, measurable impact, and exposure to strategic sales motions in a fast-growing EdTech company.

What You’ll Do:

Market & State-Level Strategy

  • Conduct deep research into state-specific K–12 policies, procedures, and operational nuances related to fundraisers, boosters, and school districts.
  • Build, document, and maintain comprehensive state-by-state sales strategies within HubSpot.
  • Prioritize and sequence state outreach based on opportunity size, readiness, and ease of entry.
  • Partner with Marketing to align messaging and campaigns with state-level insights.

Pipeline Generation & Prospecting

  • Research district and school-level decision-makers and accurately import contact data into HubSpot.
  • Add a minimum of 1,700 new school buildings into the pipeline by driving qualified discovery meetings.
  • Execute outbound email and call sequences with consistency, urgency, and attention to detail.
  • Create, document, and share effective outreach sequences and best practices with the broader sales team.

Meeting Booking & CRM Excellence

  • Meet or exceed monthly and quarterly targets for booked and attended discovery meetings.
  • Maintain weekly activity benchmarks across calls, emails, and sequence completion.
  • Ensure best-in-class CRM hygiene, including accurate activity tracking, pipeline stages, and contact data.

Conference & Campaign Support

  • Drive pre- and post-conference execution, including list uploads, lead sheets, and AE briefings.
  • Provide Account Executives with relevant prospect intelligence, including state-specific context and lead status.
  • Execute timely, strategic post-event follow-up and integrate learnings into ongoing campaigns.

Ideal Candidate Profile:

  • Enterpriser: A proactive self-starter with ownership mentality and bias toward action.
  • High Sense of Urgency: Operates quickly without sacrificing accuracy or quality.
  • Detail-Oriented Operator: Maintains high standards for research, execution, and CRM hygiene.
  • Adaptable & Flexible: Comfortable pivoting tactics as strategies evolve.
  • Persistent & Tenacious: Demonstrates grit and resilience in outbound prospecting.
  • Customer-Centric Thinker: Seeks to understand district needs and align value accordingly.
  • Strong Communicator: Clear, concise written and verbal communicator.
  • Creative Problem Solver: Finds new and effective ways to engage prospects.
  • Self-Leader: Manages time, priorities, and goals with minimal oversight.

Requirements:

  • 1–3 years of experience in sales development, market development, or outbound prospecting (SaaS or EdTech preferred).
  • Experience working in a CRM environment (HubSpot strongly preferred).
  • Strong research, organizational, and time-management skills.
  • Comfort with high-volume outbound activity and performance-based goals.
  • Familiarity with the K–12 education market is a plus but not required.


Benefits:

  • Unlimited Paid Time Off
  • Flextime Options
  • Remote Work Options
  • Paid Holidays
  • Employee Stock Options
  • Paid Parental and Family Medical Leave
  • Full Employee Medical, Dental, and Vision Coverage
  • Flexible Spending Account
  • 401(k) Plan

Givebacks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Clinical Data Analyst – Remote

This is a outcomes-driven, clinically rigorous analytics role, not “make a dashboard and vibe.” You’ll design and run studies that prove whether the program works, how durable the results are, and what clinical interventions actually move the needle.

About Calibrate
Calibrate is redefining obesity care as biology, not willpower, combining clinical research, personalized coaching, and lifestyle intervention to improve metabolic outcomes. Launched DTC in 2020 and now expanding through enterprise channels, their app-based program supports members across four pillars: food, sleep, exercise, and emotional wellbeing.

Schedule

  • Remote-first (work from any state)
  • Full-time role

What You’ll Do

  • Design and analyze clinical outcomes studies (weight loss durability, medication adherence, metabolic and cardiometabolic indicators, safety/escalation patterns)
  • Define cohorts, baselines, and follow-up timelines to measure program impact over time
  • Partner with Clinical leadership to evaluate pathways, protocol adherence, and intensity/timing of clinical touchpoints
  • Assess the impact of clinical interventions on outcomes and member experience
  • Translate findings into practical insights that inform clinical and operational decision-making
  • Build and strengthen internal evidence frameworks for clinical effectiveness
  • Ensure analyses align with accepted clinical standards and are appropriate for leadership, employer, and partner audiences
  • Produce documentation and outputs that can withstand external scrutiny and support presentations/publications
  • Partner with Data Engineering on clinical data requirements, quality standards, and analytic definitions
  • Ensure analyses are reproducible, auditable, and clearly documented
  • Collaborate cross-functionally with Clinical and Product teams to improve data integrity and usability

What You Need

  • 5+ years analyzing clinical or healthcare outcomes data
  • Experience with cohort-based and longitudinal analysis
  • Proficiency in SQL plus Python or R
  • Looker proficiency (preferred)

Benefits

  • Salary range: $110,000–$140,000
  • Generous paid time off, including company holidays, wellness days, and floating holidays
  • Medical, dental, and vision options
  • Calibrate-funded disability and basic life insurance
  • Wellness programs including Headspace membership and Headspace Care therapy access
  • Employee Assistance Program (Prudential)
  • Remote-first work model (work from any state)
  • Competitive paid parental leave

If you’re the kind of analyst who cares about clinical credibility and can defend your work under scrutiny, don’t wait. Roles like this get tight once the right candidate shows up.

Bring the rigor. Bring the receipts. Help prove what works.

Happy Hunting,
~Two Chicks…

APPLY HERE

Settlement Coordinator – Remote

If you’ve got negotiation instincts and you’re quick with numbers, this role puts you right in the action. You’ll work directly with creditors and agencies to negotiate settlements that help clients move toward being debt free.

About GRT Financial, Inc.
GRT Financial is a licensed debt settlement company that helps clients negotiate reductions of unsecured debt. They tie their success to client outcomes and focus on transparent practices and high-touch service throughout the program.

Schedule

  • Remote role
  • Pay: $15/hour paid weekly + bonus
  • Benefits begin the first of the month following 30 days of employment

What You’ll Do

  • Sort and filter large data sets in Excel to identify the strongest accounts to target for negotiations
  • Negotiate settlements on behalf of clients and ensure settlement payments are scheduled
  • Build and maintain relationships with creditors, collection agencies, and debt buyers
  • Organize creditor contacts and negotiation outcomes for future reference
  • Track accounts in negotiation and follow up consistently to move settlements forward
  • Calculate settlement payment options based on each client’s budget
  • Communicate with creditors efficiently via phone, email, and fax

What You Need

  • High school diploma required (BA preferred) or equivalent experience/training
  • Strong written and verbal communication skills (including simple correspondence and small-group communication)
  • Basic math skills (rates, ratios, percentages; comfort interpreting bar graphs)
  • Intermediate reasoning skills with the ability to manage multiple variables in standardized situations
  • Proficiency in Microsoft Word and Excel (intermediate level)
  • Debt Pay Pro knowledge (plus)

Benefits

  • $15/hour paid weekly + bonus
  • Medical, dental, and vision insurance (starts first of the month after 30 days)
  • 401(k)/retirement benefit options
  • Paid vacation per company PTO policy
  • 100% company-paid life insurance
  • 100% company-paid short- and long-term disability
  • Flexible spending accounts
  • Employee Assistance Program (EAP)

If you’re ready to negotiate, track details like a hawk, and help clients get real traction on their debt, apply now.

This is one of those roles where your follow-through turns into someone else’s fresh start.

Happy Hunting,
~Two Chicks…

APPLY HERE