by Terrance Ellis | Aug 7, 2025 | Uncategorized
🌐 Remote – US Based
📅 Posted: July 26, 2025
🕐 Full-Time | Customer Service / Support
🆔 Requisition ID: 2025-63845
📝 Overview
As a Healthcare Member Advocate, your mission is more than just taking calls—it’s about creating a seamless, caring, and confident experience for each member. You’ll be supporting a wide range of healthcare-related inquiries: billing, benefit questions, quotes, claims research, pharmacy support, and more. You’ll be the go-to voice helping members navigate their healthcare needs with clarity and compassion.
🙌 You don’t just serve—you advocate.
📞 What You’ll Do
• Handle inbound and outbound calls with empathy and professionalism
• Support members with questions about billing, benefits, pharmacy, claims, and plan documents
• Enter and update member information in internal systems
• Follow up to ensure resolution and satisfaction
• Identify opportunities to make the experience easier and better
• Maintain shift/schedule adherence
• Represent the client’s brand with warmth and professionalism
• Use contact center metrics to improve performance
🧠 Qualifications
✔️ High School Diploma or GED
✔️ Call center or customer service experience (preferred)
✔️ Strong communication skills—both verbal and written
✔️ Ability to multitask across web-based tools
✔️ Tech-savvy with ability to navigate multiple systems
✔️ Must pass background check, drug screen, and pre-employment tests
✔️ Must have a distraction-free home workspace
✔️ High-speed, wired internet connection (📶 20 Mbps down / 12 Mbps up minimum)
❌ No hotspots, satellite, or wireless internet allowed
📚 Training & Schedule
• ✅ 12 weeks of paid, mandatory training — 100% attendance required
• 🕗 Call Center Hours:
Mon–Fri: 8 AM–9 PM EST
Sat: 9 AM–7:30 PM EST
• ⏰ Shifts assigned based on business need
🎁 Perks & Benefits
• 💻 All equipment provided
• 🏠 100% Remote
• 💵 Competitive pay
• 📈 Growth & development opportunities
• 🏖️ Paid Time Off (PTO)
• 🩺 Health & wellness benefits
💡 Ready to turn caring into action?
Apply today and be the calm, confident voice members need when navigating healthcare.
by Terrance Ellis | Aug 7, 2025 | Uncategorized
🌐 Remote – U.S. Based
🕒 Full-Time | Revenue Cycle | Billing & Posting Services
📅 Posted 7 Days Ago
🆔 Job Requisition ID: JR101544
📝 Overview
As a Hospital Biller specializing in Medicare DDE, you’ll serve as a critical link between TruBridge and its partner hospitals and clinics. Your role is to manage, submit, and follow up on claims for Medicare and other payers—ensuring reimbursement is secured with accuracy, compliance, and persistence. You’re the point person when complex billing issues arise, and your skills help keep the revenue cycle healthy.
🔧 Key Responsibilities
• Prepare and submit claims for hospital, hospital-based physician, and clinic services
• Use Medicare DDE to process UB and 1500 forms
• Obtain and submit required medical documentation
• Follow up on unpaid or denied claims until resolved
• Resubmit corrected claims after rejection or denial
• Read and interpret EOBs (Explanation of Benefits)
• Engage in denial management and appeals
• Handle overlapping dates, late charges, and readmission rules per payer and policy
• Resolve credit balances and submit payer-required listings
• Communicate with insurance companies and internal stakeholders
• Meet production and QA standards while delivering excellent customer service
• Maintain confidentiality of patient and provider information
• Join team projects and pursue educational opportunities
🎯 Requirements
✔️ Medicare billing experience (required)
✔️ Proficient in UB & 1500 billing via Medicare DDE
✔️ Familiarity with CPT and ICD-10 coding
✔️ Solid computer skills
✔️ Knowledge of medical terminology
✔️ Experience in claim appeals and payer communication
✔️ Strong written and verbal communication
✔️ Organized, detail-oriented, and able to multitask
✔️ High level of integrity in handling confidential information
🎁 Why Join TruBridge?
• 💻 100% Remote Flexibility
• ⚖️ Real Work-Life Balance
• 🩺 Medical, Dental, Vision Benefits
• 🏖️ PTO + 10 Paid Holidays
• 👶 Paid Parental Leave
• 💼 401(k) with Company Match
• 🛡️ Life & Disability Insurance
📲 Let’s clear the way for better care. Apply now and take charge of what matters most—getting hospitals paid so they can keep healing.
by Terrance Ellis | Aug 7, 2025 | Uncategorized
🌐 Remote – U.S. Based
🕒 Full-Time | Revenue Cycle | Billing Operations
📅 Posted 3 Days Ago | ⏳ Apply by: September 5, 2025
🆔 Job Requisition ID: JR101691
📝 Overview
As a Billing & Posting Resolution Provider with TruBridge, you’ll serve as a vital connection between hospitals, clinics, and insurance payers. You’ll manage claims from submission through resolution, follow up on denials, and navigate complex billing processes with a sharp eye and persistent spirit. If you know your way around Medicare, CPT, and ICD-10 like the back of your hand—this is your arena.
🔧 Key Responsibilities
• Submit hospital, physician, and clinic claims to insurance (UB & 1500 forms)
• Navigate Medicare DDE for billing and follow-up
• Retrieve and submit medical documentation as required by payers
• Chase down unpaid claims and push them to resolution
• Correct billing errors and resubmit denied claims
• Provide denial management and respond to payer inquiries
• Read and interpret EOBs (Explanation of Benefits)
• Review and resolve credit balances
• Collaborate with managers on reimbursement issues and obstacles
• Participate in team projects and ongoing training
• Keep all PHI and sensitive information strictly confidential
🎯 Requirements
✔️ Medicare Billing Experience (required)
✔️ Proficiency in UB, 1500, Medicare DDE
✔️ Experience in CPT and ICD-10 coding
✔️ Strong written and verbal communication skills
✔️ Ability to multitask, prioritize, and adapt
✔️ Computer savvy with familiarity in billing software
✔️ Denial management experience preferred
✔️ Must handle confidential information responsibly
🎁 Why Work with TruBridge?
• 💻 100% Remote Flexibility
• ⚖️ Real Work-Life Balance
• 💼 Business Support + Growth Culture
• 🩺 Medical, Dental, Vision Insurance
• 🏖️ Generous PTO + 10 Paid Holidays
• 👶 Paid Parental Leave
• 💰 401(k) with Company Match
• 🛡️ Life and Short-Term Disability Coverage (Company-Paid)
📲 Ready to help clear the way for better care? Apply now and bring clarity to the billing process.
by Terrance Ellis | Aug 7, 2025 | Uncategorized
🌎 Remote – U.S. Based
🕒 Full-Time | Technical Integration & Support
📅 Posted 3 Days Ago
📍 Location: Remote (Anywhere in the U.S.)
🆔 Job Requisition ID: JR101716
📝 Overview:
TruBridge is looking for a Client Integration Specialist to lead the implementation and support of application interfaces that connect healthcare systems with third-party vendors and internal platforms. If you speak fluent HL7, love solving complex technical puzzles, and want to improve patient care through smart integration, this is your lane.
🔧 What You’ll Do:
• Implement and troubleshoot HL7, FHIR, XML, and SFTP-based healthcare interfaces
• Translate technical specs and customer needs into scalable solutions
• Lead client-facing integration projects—planning, testing, documentation, communication
• Train users on interface functionality and impact on workflows
• Provide post-go-live support and follow-up
• Track milestones, manage risks, escalate delays when needed
• Collaborate with QA and dev teams to squash bugs and refine functionality
• Participate in after-hours or on-call support as needed
🎯 Requirements:
✔️ Bachelor’s degree or 5 years of HL7 interface experience
✔️ Minimum 2 years direct HL7 interface experience
✔️ Strong grasp of programming logic, data flow, and middleware tech
✔️ Familiar with healthcare data standards (HL7, FHIR, TCP/IP, XML, SFTP, IHE)
✔️ Strong communication and documentation skills
✔️ Organized, proactive, and team-oriented
⭐ Preferred, But Not Required:
• Familiarity with healthcare enterprise software
• Technical support background
• Experience with healthcare-based applications
🎁 Why Join TruBridge?
• 💻 100% Remote Flexibility
• 🧘♀️ Work-Life Balance Culture
• 🩺 Competitive Benefits including Medical, Dental, Vision
• 🏖️ Generous PTO + 10 Paid Holidays
• 👶 Paid Parental Leave
• 💼 401(k) with Employer Match
• 🛡️ Employer-paid Life & Short-Term Disability Insurance
📲 Ready to help build a better-connected healthcare system? Apply now and let’s clear the way for care.
by Terrance Ellis | Aug 7, 2025 | Uncategorized
🏡 Remote – U.S. Based
🕒 Full-Time | Revenue Cycle Operations
📅 Apply by August 18, 2025
📍 Location: Remote (Anywhere in the U.S.)
🆔 Job Requisition ID: JR101710
📝 Overview:
TruBridge is seeking a Billing & Posting Resolution Representative to support our hospital and clinic clients by accurately posting receipts, processing denials, and ensuring balanced daily transactions. This role is ideal for someone with strong attention to detail, knowledge of medical billing, and a knack for working behind the scenes to keep everything running smoothly.
🔑 Key Responsibilities:
• Receive and verify daily receipts for accuracy
• Post payments (including zero pays), denials, and adjustments to patient accounts
• Maintain logs and ensure daily balancing with site bank deposits
• Research and resolve unclear or misapplied receipts
• Process rejections and refile corrected claims
• Work on backlog receipting projects (unapplied funds, credit balances, unresolved accounts)
• Follow customer-specific policies and maintain confidentiality
• Meet productivity benchmarks and QA standards
• Stay updated through internal training opportunities
🎯 Requirements:
✔️ 3+ years of hospital payment posting experience
✔️ Strong understanding of CAS codes, Medicaid, CPT & ICD-10
✔️ Familiar with medical billing, terminology, and insurance payer communications
✔️ Experience with claim appeals and denial resolution
✔️ Highly organized, strong written/verbal communication, multitasker
✔️ Ability to work independently and switch tasks quickly as needed
✔️ Overtime availability as needed to ensure monthly balance/close
🎁 Why Join TruBridge?
• 💻 100% Remote Work
• 🧘 Work-Life Balance Philosophy
• 🏥 Robust Benefits, including Health, Dental, and 401(k)
• 🎉 Generous PTO + 10 Paid Holidays
• 👶 Paid Parental Leave
• ❤️ Employer-paid Short-Term Disability & Life Insurance
📲 Clear the way for care. Apply today and bring accuracy, clarity, and care to the back-end of healthcare.
by Terrance Ellis | Aug 7, 2025 | Uncategorized
🏡 Remote – U.S. Based
🕒 Full-Time | Healthcare Admin
💰 Competitive Pay + Excellent Benefits
📍 Location: Remote (Work from Anywhere in the U.S.)
📅 Deadline to Apply: September 5, 2025
📝 Overview:
TruBridge is hiring a Billing & Posting Resolution Provider to oversee day-to-day revenue cycle functions like patient billing, collections, and insurance claims submission. This role requires hands-on experience with hospital billing (EPIC preferred) and a sharp eye for claim resolution. You’ll be a key player in ensuring timely, accurate billing and outstanding client service—all from the comfort of home.
🧩 Key Responsibilities:
• Handle billing, credit/collections, and insurance submissions for hospitals and clinics
• Ensure compliance with third-party billing requirements and internal controls
• Resolve overdue accounts and follow up on claims
• Review and resolve complex claim edits or backlog billing projects
• Support new contract onboarding and troubleshoot claim issues
• Coach and mentor team members as needed
• Deliver top-tier service while protecting patient confidentiality
• Stay current via ongoing training and education
🎯 You’re a Great Fit If You Have:
✔️ 5+ years of hospital billing experience (EPIC a major plus)
✔️ Strong understanding of third-party billing and claims processes
✔️ Exceptional communication and critical thinking skills
✔️ High attention to detail and the ability to work independently
✔️ Solid organizational and time management habits
✔️ High School Diploma or equivalent
🎁 Why Join TruBridge?
• 💻 100% Remote Work
• 🧘♂️ Emphasis on Work/Life Balance
• 🏥 Comprehensive Benefits (including 401k & health)
• 🎉 10 Paid Holidays + Generous PTO
• 👶 Paid Parental Leave
• ❤️ Employer-paid Life & Short-Term Disability Insurance
📲 Apply now to help us clear the way for care—and support providers in making a real impact.
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