by Terrance Ellis | Aug 27, 2025 | Uncategorized
Help reduce denials and improve collection rates while supporting patients’ access to life-saving infusion services.
About Vital Care
Vital Care is the nation’s premier pharmacy franchise network with over 100 locally owned infusion pharmacies and clinics across 35 states. Since 1986, we’ve focused on underserved communities by improving lives through accessible infusion therapy. Recognized as a Best Place to Work by Modern Healthcare, we are committed to building a diverse, inclusive, and growth-focused workplace where every voice matters.
Schedule
- Full-time, 100% remote
- Standard business hours with flexibility based on workload
What You’ll Do
- Review outstanding claims and follow up with payers and patients to ensure timely collections
- Investigate and resolve denials using EOBs, remittance advice, and payer portals
- Submit appeals with proper documentation in line with payer requirements
- Track, document, and communicate claim activity to franchise partners and internal teams
- Identify denial trends and recommend process improvements to reduce DSO and bad debt
- Verify insurance benefits, clarify patient financial obligations, and support therapy cost transparency
- Contribute expertise to training and process updates for the Revenue Cycle Management team
What You Need
- 2–5 years of home infusion billing and/or collections experience (required)
- Minimum 2 years’ experience in home infusion therapy (required)
- High school diploma plus specialized billing/collections training
- Knowledge of pharmacy and medical billing processes across payer types
- Strong organizational skills and attention to detail for investigative follow-up
- Proficiency in Microsoft Office and pharmacy software systems
- Ability to work independently in a remote environment with minimal supervision
Benefits
- Comprehensive medical, dental, and vision insurance
- Paid time off, personal days, paid holidays, and volunteer time off
- Paid parental leave
- 401(k) with company match and tuition reimbursement
- Company-sponsored life and disability insurance plus voluntary coverage options
- Employee assistance programs (mental health, financial, legal)
- Professional development, growth opportunities, and referral bonuses
Be part of a mission-driven organization investing in patient care and your career.
Your next step toward making a difference starts here.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Aug 27, 2025 | Uncategorized
Accurately process, post, and reconcile healthcare payments while ensuring compliance with payer and regulatory guidelines.
About VitalConnect
VitalConnect is a healthcare technology leader focused on improving revenue cycle processes and payment accuracy. We deliver innovative solutions that simplify financial operations and help providers manage reimbursements efficiently, while maintaining the highest compliance and quality standards.
Schedule
- Location: Fully Remote (U.S.)
- Employment Type: Full-Time
- Flexible hours with adherence to established posting timelines.
- Reports to the Revenue Cycle Team Lead.
Responsibilities
- Accurately post payments, adjustments, and denials from payers, patients, and other sources.
- Manage ERA, EFT, and lockbox transactions while ensuring accuracy and compliance with regulatory requirements.
- Verify payment information, identify discrepancies, and resolve posting issues.
- Maintain accurate records of payment posting activities for reporting and reimbursement analysis.
- Generate reports on posting discrepancies, reconciliation issues, and payment trends.
- Collaborate with billing, collections, and revenue cycle teams to resolve posting and reimbursement issues.
- Review and clarify EOBs and payer documents with internal team members as needed.
- Stay updated on payer guidelines, reimbursement policies, and regulatory changes impacting posting practices.
Requirements
- Experience: Minimum 3 years in healthcare payment posting, billing, or reimbursement.
- Strong understanding of EOBs, ERAs, EFTs, and lockbox processing.
- Familiarity with healthcare billing software and revenue cycle systems.
- Proficiency in Microsoft Office Suite (Excel, Word) and payment posting tools.
- Knowledge of payer reimbursement practices and federal/state regulations.
- Exceptional attention to detail, organizational skills, and data accuracy.
- Problem-solving skills with the ability to resolve payment discrepancies efficiently.
- Effective communication skills and comfort working remotely with cross-functional teams.
- Must successfully pass a background and credit check due to financial responsibilities.
Salary & Benefits
- Salary Range: $22/hr – $24/hr (based on experience, skills, and location)
- Comprehensive benefits package including:
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Paid time off and company holidays
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Aug 27, 2025 | Uncategorized
Investigate, resolve, and appeal complex insurance denials while ensuring accurate and timely reimbursement.
About VitalConnect
VitalConnect is a leading innovator in healthcare technology and patient financial engagement, dedicated to streamlining medical billing and revenue cycle processes. Our goal is to deliver seamless financial experiences for patients, physicians, and providers while helping healthcare organizations maximize reimbursements.
Schedule
- Location: Fully Remote (U.S.)
- Employment Type: Full-Time
- Flexible schedule, but must meet established productivity standards and payer timelines.
- Reports to the Patient Financial Engagement Manager.
Responsibilities
- Investigate and resolve third-party insurance denials, ensuring compliance with Medicare, Medicaid, and commercial payer guidelines.
- Research claims related to referrals, authorizations, medical necessity, non-covered services, and delayed payments.
- Prepare and submit professional, compelling appeal letters based on clinical documentation and payer policies.
- Track recovery efforts, identify denial trends, and recommend solutions to minimize future issues.
- Collaborate with patients, providers, insurance reps, and internal stakeholders for accurate claim resolution.
- Access and manage payer portals (Navinet, Availity, etc.) for claim status updates and appeal submissions.
- Review and reconcile daily payer correspondence, following up to ensure timely resolution.
- Maintain compliance with HIPAA and confidentiality requirements.
Requirements
- Education: Bachelor’s degree or equivalent experience.
- Experience: 3+ years in medical collections, denials, appeals, and insurance follow-up.
- Advanced understanding of healthcare billing processes, payer policies, and CPT/ICD-10 coding.
- Knowledge of insurance plan types (HMO, PPO, IPO, etc.) and coordination of benefits.
- Excellent written communication skills with the ability to craft detailed, persuasive appeal letters.
- Strong problem-solving, decision-making, and time-management skills.
- Proficiency with Microsoft Office, payer portals, and claim tracking systems.
- Must successfully pass a background and credit check due to financial responsibilities.
Salary & Benefits
- Salary Range: $22/hr – $24/hr (based on experience, skills, and location)
- Comprehensive benefits package including:
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Paid time off and company holidays
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Aug 27, 2025 | Uncategorized
Join a collaborative revenue cycle team and help patients gain access to care by coordinating insurance verifications, prior authorizations, and financial clearance for healthcare services.
About the Role
The Intake Specialist supports the Revenue Cycle team by coordinating all financial clearance activities, including verifying patient demographics, confirming insurance eligibility, securing prior authorizations/referrals, and ensuring accurate registration. This role plays a vital part in enabling timely access to care while ensuring compliance with payer guidelines and maximizing reimbursement.
Schedule
- Location: Fully Remote
- Position Type: Full-time
- Salary: $22 – $24/hour (based on experience, skills, and location)
What You’ll Do
- Review accounts and ensure all required demographic, insurance, and referral information is complete and accurate.
- Obtain and document prior authorizations, referrals, and pre-certifications using online portals, phone calls, and payer databases.
- Act as a subject matter expert on payer policies, supporting providers and clinicians in navigating insurance requirements.
- Collaborate with referring physicians, practice staff, and insurance carriers to resolve discrepancies and secure approvals.
- Update registration systems with accurate patient, insurance, and billing details for primary, secondary, and tertiary coverages.
- Communicate with patients to confirm information, explain financial clearance processes, and provide guidance as needed.
- Partner with internal departments, including Utilization Review and Financial Counseling, to resolve coverage-related issues.
- Escalate denied claims or unresolved authorizations according to department policies.
- Maintain strict confidentiality and adhere to HIPAA, company, and regulatory compliance standards.
- Support process improvements to streamline workflows and enhance patient access.
What You Need
- High school diploma or GED required; Associate’s degree preferred.
- 1–3 years of patient registration, intake, or insurance verification experience.
- Knowledge of healthcare terminology, CPT, and ICD-10 coding.
- Strong understanding of insurance verification and authorization processes.
- Excellent communication skills, both verbal and written, with the ability to manage complex conversations.
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and familiarity with EHR/registration systems.
- Strong attention to detail, organizational skills, and ability to handle multiple priorities in a fast-paced, remote environment.
- Exceptional interpersonal skills to collaborate with patients, providers, insurers, and internal teams.
- Ability to work independently while consistently meeting productivity and quality benchmarks.
Salary & Benefits
- Salary: $22 – $24/hour (DOE)
- Comprehensive benefits package, including:
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and wellness programs
- Fully remote role with flexible scheduling.
Be the link between patients, providers, and payers—ensuring seamless financial clearance and better access to care.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Aug 27, 2025 | Uncategorized
Join a collaborative healthcare team and ensure accurate, compliant billing practices while supporting the revenue cycle through timely charge entry and coding excellence.
About the Role
The Charge Entry Specialist is responsible for entering and reviewing medical charges, applying proper coding practices, and ensuring accurate billing submissions. This role requires a solid understanding of CPT, ICD, and HCPCS coding systems and attention to detail to help maintain compliance with payer and regulatory requirements.
Schedule
- Location: Fully Remote
- Position Type: Full-time
- Salary: $20 – $22/hour (based on experience, skills, and location)
What You’ll Do
- Enter patient charges and billing details accurately into EHR and billing systems.
- Verify the accuracy of CPT, ICD, and HCPCS codes for compliant submissions.
- Review charge entries for completeness, accuracy, and regulatory compliance.
- Collaborate with billing and coding teams to clarify discrepancies and resolve documentation issues.
- Confirm insurance and patient data is complete before submitting charges.
- Maintain accurate records of adjustments, corrections, and billing documentation.
- Stay updated on coding, insurance, and billing guideline changes to ensure ongoing compliance.
What You Need
- 1+ year of experience in charge entry, billing, coding, or a similar healthcare role.
- High school diploma or GED required; additional training or certification in medical billing/coding preferred.
- Solid understanding of medical terminology, billing processes, and payer requirements.
- Proficiency with EHR/billing software and the Microsoft Office Suite.
- Exceptional accuracy and attention to detail in high-volume environments.
- Strong communication and organizational skills for collaborating remotely with team members.
- Ability to work independently in a fully remote setting while meeting deadlines.
Salary & Benefits
- Salary: $20 – $22/hour (DOE)
- Comprehensive benefits package including:
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Paid time off and wellness programs
- Fully remote role with flexible scheduling.
Play a vital role in ensuring accurate charge capture and maintaining billing compliance while working in a supportive, growth-oriented healthcare environment.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Aug 27, 2025 | Uncategorized
Join a dynamic healthcare team and take ownership of accurate, efficient payment posting while ensuring compliance with payer and regulatory standards.
About the Role
The Healthcare Posting Specialist is responsible for processing and posting payments from payers, patients, and other sources. This role requires expertise in EOBs, ERAs, EFTs, and lockbox processing, with a strong understanding of healthcare reimbursement practices. You’ll work collaboratively with billing and collections teams to resolve payment discrepancies and support accurate financial reporting.
Schedule
- Location: Fully Remote
- Position Type: Full-time
- Salary: $22 – $24/hour (based on experience, skills, and location)
What You’ll Do
- Process payments, adjustments, and denials to ensure accurate posting to patient accounts.
- Manage ERA, EFT, and lockbox transactions in compliance with regulatory and payer requirements.
- Review and verify payment data; investigate discrepancies and resolve posting errors.
- Adhere to state, federal, and payer guidelines for accurate, compliant posting.
- Maintain detailed records of all posting activities for reporting and reconciliation purposes.
- Assist with generating reports related to posting, payment discrepancies, and reimbursement analysis.
- Partner with the Revenue Cycle, billing, and collections teams to resolve issues efficiently.
- Communicate effectively with team members regarding EOBs and payer documents.
What You Need
- 3+ years of experience in healthcare payment posting or revenue cycle operations.
- Proficiency with ERAs, EFTs, lockbox operations, and payment posting software.
- Solid understanding of healthcare billing workflows and payer reimbursement practices.
- Proficient with Microsoft Office Suite and healthcare revenue cycle tools.
- Detail-oriented with exceptional accuracy in data entry and reconciliation.
- Strong problem-solving skills to resolve payment discrepancies independently.
- Effective communication and collaboration skills for a remote team environment.
- Ability to work independently with minimal supervision.
- Must successfully pass a background check, including a credit check due to the financial responsibilities of this role.
Salary & Benefits
- Salary: $22 – $24/hour (DOE)
- Comprehensive benefits package including:
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and company-supported wellness programs
- Remote-first environment with flexible scheduling.
Take the next step in your healthcare career and play a vital role in ensuring seamless financial operations while supporting patient care outcomes.
Happy Hunting,
~Two Chicks…
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