by Terrance Ellis | Feb 18, 2026 | Uncategorized
Help bring order to customer “need-to-know” communications across email, in-app messaging, chat, and SMS. You’ll keep the workflow tight, the details clean, and the customer experience consistent.
About 8am
8am (formerly AffiniPay) builds a professional business platform for legal, accounting, and other client-focused professionals. Founded in 2005, 250,000+ professionals across the U.S. use 8am to simplify operations, support compliance, and drive growth.
Schedule
- Remote (U.S.)
- Full-time
- Annual salary range: $70,000–$80,000 (may vary by location)
What You’ll Do
- Manage customer notification projects from intake → creation → approvals → deployment
- Gather requirements for each communication (audience/targeting, messaging needs, approvals, timing)
- Create and manage Asana tasks, owners, timelines, and deliverables for each communication
- Coordinate cross-functional teams (Legal, Product, CS, Support, etc.) to align timelines and resolve blockers
- Partner with Engagement Marketing to prep communications for deployment across channels
- Assist with building or QA’ing emails in the deployment platform and working with templates
- Support audience uploads/segmentation, testing, proofing, and final review for accuracy
- Help establish consistency across customer communication touchpoints
- Maintain documentation for processes, templates, naming conventions, and best practices
- Track communication volume/timelines and flag risks early (missing approvals, unclear requirements, conflicts)
What You Need
- 2–3 years experience in email marketing, project coordination, customer communications, or similar
- Basic knowledge of email marketing concepts (templates, segmentation, testing, proofs)
- Strong project management and ability to juggle multiple workstreams
- Clear communication and cross-functional collaboration skills
- High attention to detail and commitment to accuracy
- Comfortable working in shifting priorities
- Experience using AI tools to improve workflows, decision-making, or innovation
Benefits
- Medical, dental, and vision plans (including a 100% company-paid HDHP plan for employees)
- Competitive compensation package with annual bonuses, equity options, and 401(k) match (or RRSP in Canada)
- Flexible time off, paid holidays, and parental leave
- Wellness stipends, mental health support, and nutrition coaching
- Learning programs, leadership development, and professional development funds
- Paid volunteer time and charitable matching gifts
- Team events and recognition programs
If you like being the calm center of the storm and making messy processes actually work, this one’s for you.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 18, 2026 | Uncategorized
Lead the team that turns brand-new customers into confident daily users of the 8am platform. This role owns onboarding performance, reduces time-to-value, and builds the operational engine that drives retention.
About 8am
8am (formerly AffiniPay) is a professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Founded in 2005, 250,000+ professionals across the U.S. use 8am to simplify operations, support compliance, and fuel growth.
Schedule
- Remote (U.S.)
- Full-time
- Salary range: $108,000–$160,000 annually (may vary by location)
What You’ll Do
- Own the onboarding KPI framework tied to retention, time-to-value, and long-term success
- Standardize and scale onboarding processes, CRM data integrity, SLAs, and operational best practices
- Partner with Sales, Product, Engineering, and Operations to improve the customer journey
- Lead and develop a team of Onboarding Managers through training, coaching, and product mastery
- Manage escalations and executive-level communications for high-priority accounts
- Drive adoption and customer advocacy through efficiency and experience improvements
- Build and reinforce a high-performance, values-driven team culture
What You Need
- BA/BS/BE degree
- 5+ years of leadership experience in onboarding, implementation, customer success, or post-sales
- SaaS experience required (legal industry experience preferred)
- Strong ability to lead cross-functionally and drive change in fast-paced environments
- Excellent written and verbal communication and customer relationship skills
- Strong analytical thinking, problem solving, and sound judgment
- High organization, prioritization, and follow-through
- Experience using AI tools to improve workflows, decision-making, or execution at scale
Benefits
- Medical, dental, and vision plans (including a 100% company-paid HDHP plan for employees)
- Annual bonuses, equity options, and 401(k) match (or RRSP in Canada)
- Flexible time off, paid holidays, and parental leave
- Wellness stipends, mental health support, and nutrition coaching
- Learning programs, leadership development, and professional development funds
- Paid volunteer time and charitable matching gifts
- Team events and recognition programs
If you’re built to run onboarding like a system and lead people like they matter, this is your lane.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 18, 2026 | Uncategorized
If you’re detail-obsessed and you like making benefits make sense, this role is a clean fit. You’ll support employee benefits administration end-to-end, keeping enrollments, data, compliance, and payroll deductions accurate and on time.
About Conduent
Conduent delivers mission-critical services and solutions for Fortune 100 companies and over 500 governments. They support large-scale operations and employee programs with a focus on accuracy, compliance, and reliable service.
Schedule
- Remote (U.S.-based)
- Monday–Friday, 10:00am–6:30pm
- Pay rate: $17.00/hour
- Must pass internet speed test (25+ Mbps download, 5+ Mbps upload, ping 175 ms or less) and connect via ethernet
- Must reside in one of these states: AL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY
- Not hiring in: AK, CA, CT, HI, MA, IL, MT, NY
- Not hiring in select metro areas: Minneapolis, MN; Chicago, IL; New York City, NY; Portland, OR; Montgomery County, MD; Seattle, WA; Washington, DC
What You’ll Do
- Administer employee benefits programs (health, dental, vision, life, disability, retirement, leave)
- Process enrollments, changes, terminations, and life event updates accurately and on time
- Maintain and update benefits data in HRIS and vendor systems
- Respond to employee questions about coverage, eligibility, claims, and policies
- Support open enrollment planning and communications
- Reconcile benefit invoices and ensure accurate payroll deductions (including payroll inquiries)
- Coordinate with vendors and internal payroll/HR teams
- Maintain compliance with regulations (COBRA, FMLA, ACA, ERISA)
- Prepare reports and perform audits to ensure data accuracy
- Protect confidentiality of employee information at all times
What You Need
- Experience in benefits administration or HR support (preferred)
- Strong knowledge of employee benefits programs and related regulations
- Excellent data entry and analytical skills with high attention to detail
- Strong communication and customer service skills
- Ability to manage multiple priorities and meet deadlines
- Proficiency in HRIS systems and Microsoft Office (especially Excel)
- Professionalism, discretion, and a compliance-focused mindset
Benefits
- $17.00/hour pay rate
- Health insurance coverage and voluntary dental/vision programs
- Life and disability insurance
- Retirement savings plan
- Paid holidays and PTO/vacation/sick time (per policy)
- Potential eligibility for bonus/incentive (based on business need)
If you want a steady remote role where accuracy matters and your organization skills actually get rewarded, don’t wait.
Keep it clean. Keep it compliant. Keep people covered.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 17, 2026 | Uncategorized
Help keep depositions covered and on-track by coordinating court reporter scheduling, managing weekend/urgent coverage, and supporting a white-glove experience for providers and clients.
About Steno
Steno is a fast-growing, tech-forward litigation support company modernizing the court reporting industry. The team operates with a hospitality mindset, focuses on reliability and innovation, and supports legal professionals with high-touch service and smart tools.
Schedule
- Full-Time, Remote / Hourly, Non-Exempt
- Sunday–Thursday coverage (Pacific Time hours)
What You’ll Do
- Build and maintain relationships with court reporters across multiple markets.
- Use Steno scheduling tools to book court reporters for depositions, confirm details, and follow up as needed.
- Manage conversations related to rates and invoices fairly and professionally.
- Monitor the job pipeline to recruit and vet new court reporters to meet demand.
- Partner with Marketing on campaigns and programs that grow court reporter talent pools and community trust.
- Track assignment deadlines and follow up to support on-time transcript delivery.
- Train court reporters on Steno tools, processes, and best practices.
- Share provider-facing feedback with operational leaders to improve workflows and the court reporter experience.
- Design programs that maintain a high service standard for Steno clients.
- Handle weekend scheduling coverage, including urgent/next-day requests, quick response to inquiries, and escalation of critical issues to leadership.
What You Need
- Court reporting agency experience strongly preferred.
- Comfortable on Mac and PC; Google Drive experience is a plus.
- CRM experience or willingness to learn.
- Strong customer service skills with a hospitality mindset; highly reliable and professional.
- Excellent written and verbal communication skills.
- Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.
- Analytical mindset with ability to pull reports and use tools to answer business questions.
- Ability to build strong relationships while also handling difficult conversations when needed.
- Interest in working at a tech start-up and growing with the team.
Benefits
- $20–$23/hour
- Health, vision, and dental benefits (company-sponsored, including dependent coverage)
- Wellness/mental health benefits for employees and families
- Flexible paid time off
- Equity options
- 401(k)
- Home office setup plus monthly internet/phone stipend
If you like juggling moving parts, keeping calm under deadline pressure, and building strong provider relationships, this role is built for you.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 17, 2026 | Uncategorized
Help clients meet California court filing requirements with speed, accuracy, and a hospitality-first approach in a fast-growing litigation support environment.
About Steno
Steno is a tech-forward litigation support company modernizing the court reporting industry through reliable operations, constant innovation, and white-glove service. Founded in 2018, Steno brings together legal, technology, operations, and finance talent to improve how legal professionals get work done.
Schedule
- Full-Time, Remote / Hourly, Non-Exempt
- Flexible schedule
What You’ll Do
- Review incoming filing requests, prepare documents to meet court rules, and submit through Steno’s eFiling portal.
- Enter and maintain client/order details in internal systems, including new assignments, updates, status notifications, and order closure.
- Manage assigned orders to meet service level agreements, including monitoring rush work.
- Communicate filing status updates, conformed copies, and rejection notices to clients.
- Respond to client emails and calls related to eFiling and court requests with a hospitality mindset.
- Track jobs across multiple databases to ensure timely fulfillment.
- Follow special instructions and additional client requests accurately.
- Build and maintain working knowledge of filing requirements for the covered jurisdictions.
- Handle customer inquiries and escalations, looping in relationship owners when needed.
- Document customer and vendor interactions with clear, concise notes.
- Close orders and invoice completed requests.
What You Need
- Legal/litigation support experience preparing legal documents for filing and service of process.
- Strong knowledge of California Superior Court filing requirements and procedures.
- 3+ years of experience in a customer service-oriented role or a role handling legal documentation.
- Experience eFiling through LegalConnect, One Legal, or similar eFiling portals.
- Experience with legal CMS tools supporting service of process, court filings/copy jobs, and eFilings.
- Experience coordinating with legal support vendors, affiliates, and process servers.
- Strong communication skills across all levels of an organization.
- Ability to work efficiently through detailed processes while staying organized.
- Comfort working in a fast-paced, growing startup environment.
Benefits
- $23–$27/hour
- Health, vision, and dental benefits (low-cost plans)
- Wellness/mental health benefits for employees and families
- Flexible paid time off
- Equity options
- 401(k)
- Home office setup plus monthly stipend for internet and phone
Hiring teams move quickly when they find people who can file clean, communicate clearly, and protect deadlines.
If you’ve got California eFiling chops and you like pace, this is a strong match.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 17, 2026 | Uncategorized
Help insurance teams make fair, accurate total loss decisions by researching comparable vehicles and building market value reports with speed and precision.
About Enlyte
Enlyte combines technology, clinical expertise, and service teams to support recovery after workplace injuries or auto accidents. They partner with insurers and providers to help people get back to health and wellness.
Schedule
- Full-time, Remote (U.S.)
- Compensation: $18/hour (range listed: $14.71 – $18.00/hour)
What You’ll Do
- Research comparable values on vehicles, parts, and equipment using web-based tools and outbound calls when needed.
- Build fair market valuation reports using required resources and procedures.
- Identify comparable vehicles for sale and apply pricing adjustments for options, equipment, model year, and configuration differences.
- Maintain required technical knowledge of systems and industry standards.
What You Need
- High school diploma or GED
- Typing speed of 35+ WPM
- Strong math and analytical skills
- Strong attention to detail
- Ability to research effectively using web-based tools
- Basic familiarity with vehicles, including types, configurations, options, and equipment
- Proficient grammar and written communication skills
Benefits
- Full benefits starting day one (medical, dental, vision)
- HSA/FSA options
- Life and AD&D insurance
- 401(k)
- Tuition reimbursement
- 24 days of paid vacation/holidays in the first year plus sick days
- Employee Assistance Program and referral program
Hiring teams move quickly when they find the right fit.
If you’re ready for a remote role built on research, accuracy, and consistency, this is your shot.
Happy Hunting,
~Two Chicks…
Recent Comments