by Terrance Ellis | Feb 6, 2026 | Uncategorized
If you’re sharp with insurance verification and you can explain coverage to a patient without making their head spin, this role is your lane. You’ll verify benefits, chase auths, prevent denials before they happen, and keep the billing pipeline clean.
About Midi Health
Midi Health provides virtual care for women 40+ with a focus on perimenopause, menopause, and other midlife health needs. They’re building a patient-first telehealth experience supported by a strong Revenue Cycle operation.
Schedule
- Full-time, 40 hours/week
- Monday–Friday
- 100% remote
What You’ll Do
- Verify patient insurance coverage, benefits, and eligibility using AthenaHealth and payer portals
- Obtain and track pre-authorizations as required by payers
- Identify primary and secondary coverage to coordinate benefits and reduce future claim denials
- Document verification outcomes clearly and accurately to support billing compliance
- Partner with billing specialists and patients to resolve eligibility issues, claim holds, and denials
- Help maintain an internal insurance-provider mapping database to support billing compliance
- Notify patients of coverage discrepancies and explain options and next steps in plain language
- Ensure insurance details are recorded correctly for accurate billing and reimbursement
- Follow up on pending verifications to prevent delays in billing or service delivery
What You Need
- 2+ years of experience in medical billing, front office, insurance verification, or eligibility work
- Proficiency with AthenaHealth (or another EHR) and insurance payer portals
- Multi-state eligibility experience with major commercial plans in a telehealth model
- Strong written and verbal communication skills (patients + internal teams)
- Proven ability to investigate, resolve, and prevent eligibility/verification issues
- High accuracy and strong attention to detail
- Comfortable in a fast-paced, growing environment with a patient-first mindset
Benefits
- Pay: $20–$23/hour (dependent on experience and location), non-exempt
- Comprehensive health benefits (medical and dental)
- Paid time off
- Paid holidays
- 100% remote
If you’ve got the multi-state payer portal reps, Athena comfort, and the “deny it before it denies you” mindset, this is a solid apply.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 6, 2026 | Uncategorized
If you know medical billing inside and out and you can navigate Athena without breaking a sweat, this role is about keeping the revenue cycle clean while making sure patients understand what they owe and why. It’s troubleshooting, follow-up, audits, and fixing what’s blocking payment.
About Midi Health
Midi Health provides virtual care for women 40+ with a focus on perimenopause, menopause, and other midlife health needs. They’re building a patient-first telehealth experience with strong operational support behind it.
Schedule
- Monday–Friday
- Shift: 11:00 AM–7:00 PM EST or 8:00 AM–4:30 PM PST
- Fully remote work-from-home
What You’ll Do
- Troubleshoot telehealth claims in Athena to ensure accurate submission and compliance with coding guidelines, payer rules, and regulations
- Verify insurance coverage, eligibility, and benefits prior to appointments and help patients understand financial responsibility and payment options
- Manage patient accounts receivable (AR), including follow-up on balances, denials, and outstanding claims
- Participate in audits and billing reviews to identify errors, discrepancies, and trends impacting revenue cycle performance
- Work with insurance companies and third-party billing vendors to resolve billing/coding disputes, negotiate payment arrangements, and optimize reimbursement
- Monitor KPIs and internal billing metrics tied to revenue cycle performance
- Contribute to cross-functional projects that improve patient experience, streamline RCM workflows, and implement process/tech improvements
What You Need
- 2–3 years of medical billing and coding experience
- 2–3 years of patient AR collections experience
- Experience with Athena (or similar billing platforms), including billing statements, payment plans, and balance negotiation
- Familiarity with Zendesk or a similar customer support platform
- Strong knowledge of CPT, ICD-10, and HCPCS coding guidelines
- Telehealth experience strongly preferred
- Detail-oriented, strong problem-solver
- Authorization to work in the U.S. without current or future sponsorship
Benefits
- Pay: $23–$25/hour (depending on experience)
- Fully remote WFH setting
If you match Athena + billing + AR collections, don’t overthink it. Apply.
This one’s a solid lane if you like clean processes, clean claims, and getting money unstuck.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 6, 2026 | Uncategorized
Be the person clinicians run to when Athena gets clunky, workflows get messy, or a new process rolls out and nobody has the patience to “figure it out.” This role is about making the EHR easier, faster, and cleaner for the people delivering care.
About Midi Health
Midi Health is a telehealth company focused on improving care for women in midlife. They work cross-functionally across clinical, product, engineering, and operations to continuously improve the care experience.
Schedule
Remote role supporting clinicians and staff in a fast-paced environment. Participation in go-lives, upgrades, and major EHR projects may be required.
What You’ll Do
- Manage user lifecycle processes including account creation, permissions provisioning, and deactivation across systems
- Evaluate clinical workflows and recommend EHR-enabled process improvements
- Customize documentation tools such as accelerators, encounter plans, order sets, and text macros
- Use EHR usage analytics to identify optimization opportunities and training needs
- Partner with clinical teams to surface system pain points and lead resolution and enhancement projects
- Build and deliver training programs for new users, upgrades, and workflow changes
- Create job aids, quick-reference guides, training materials, and e-learning content
- Lead one-on-one and group training sessions and provide post-training support
- Support go-lives, system upgrades, testing, and validation of EHR enhancements
- Serve as a liaison between end users, product/engineering teams, and Athena support
- Monitor and manage EHR-related Slack channels, troubleshoot issues, and communicate tips/known issues
- Track and prioritize requests in a ticketing system, routing complex issues to the right teams
What You Need
- Bachelor’s degree in healthcare or related field preferred
- High proficiency in AthenaOne EHR, including reporting and optimization tools
- Experience delivering training across clinical departments and roles
- Strong ability to teach complex concepts in a clear, user-friendly way
- Process-improvement mindset with an eye for workflow efficiency
- Strong collaboration skills across clinical, IT, product, and operations teams
- Comfort operating in a fast-moving startup environment
- Authorization to work in the U.S. now and in the future (no sponsorship)
Benefits
- Estimated salary range: $80,000–$100,000 annually (depending on experience and location)
If this one fits your skill set, apply while it’s open.
A role with real leverage: fewer clicks, cleaner workflows, happier clinicians.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 6, 2026 | Uncategorized
This is a ops-forward role inside a telehealth startup, built for somebody who can run point on process improvement, SOPs, cross-functional projects, and data reporting for clinical leadership. You’re basically the “make it make sense and make it better” person for the Medical Director + Clinical Directors.
About Midi Health
Midi Health is a digital healthcare company focused on improving women’s midlife care. They’re scaling fast and want operators who can bring structure, clarity, and consistency to clinical workflows without slowing things down.
Schedule
- Remote
- Full-time
- No specific hours listed (expect calendar support for leadership + meetings across time zones)
What You’ll Do
- Build and maintain SOPs and clinical protocols to standardize operations
- Investigate operational problems, find root causes, and propose evidence-based fixes
- Lead process improvement work (Lean / quality methods style) to reduce waste and improve efficiency
- Manage leadership calendars, capture meeting notes, and distribute minutes as needed
- Serve as a liaison between clinicians and administrative leadership to keep initiatives moving
- Run multiple projects at once, track progress, surface blockers, and escalate when needed
- Build dashboards and reports for clinician workforce metrics and care delivery performance
- Identify unusual trends in the data, investigate why, and provide action plans
- Facilitate trainings/workshops to roll out new workflows and protocols
- Produce A3-style analysis presentations and process improvement proposals
- Update downtime SOPs and clinical workflows as guidelines evolve
What You Need
- Bachelor’s degree
- 3+ years in a dynamic telemedicine/healthcare startup and/or a large multi-clinic hospital system
- 2+ years leading complex cross-functional projects using data + strategic planning
- Strong written and verbal communication (comfortable with everyone from MAs to C-suite)
- Excellent organization, detail, time management, and project management
- Ability to learn new systems quickly
- Proficient in Google Workspace
- Process improvement mindset (Lean / TQM familiarity is a plus)
- Comfortable juggling competing priorities with a “no task too small” attitude
Benefits
- $70,000–$80,000 salary range
- Health, dental, vision
- Paid holidays
- Flexible time off
Interview Process
- Recruiter screen (30 min)
- Hiring manager screen (30 min)
- Director interview (30 min)
- Final interview (30 min)
Quick gut-check (because this one can backfire if you misread it)
This is not “light admin.” It’s heavy operations and accountability: SOPs, metrics, projects, exec support, and being the glue between clinical and ops. If you like structure, systems, and measurable wins, this is a good lane. If you hate ambiguity or being the person who has to push adults to adopt new workflows, it’ll drain you.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 6, 2026 | Uncategorized
This is a high-skill, high-output remote MA role built for someone who can move fast, stay sharp, and keep patients feeling cared for while handling a heavy prior authorization load. If you’re strong in Athenahealth and CoverMyMeds and you don’t need your hand held, Midi is literally describing you.
About Midi Health
Midi Health is a digital healthcare practice built around empathy, trust, and a human-centered patient experience. They operate fully remote and expect team members to work independently with strong attention to detail. The culture emphasizes kindness, ownership, and removing obstacles to keep patient care moving.
Schedule
- Full-time, remote
- Monday to Friday shift options (includes a 30-minute unpaid lunch)
- 9:00 AM–5:30 PM PST or 10:00 AM / 11:00 AM / 12:00 PM EST start options (as listed)
- High-volume workflow, telehealth environment
What You’ll Do
- Maintain accurate patient records and protect PHI in compliance with HIPAA and applicable regulations
- Communicate with patients professionally and empathetically via phone, video, email, Slack, text, and patient portal
- Complete a high volume of prior authorizations
- Perform clinical administrative tasks within your certification scope
- Process pharmacy refills and follow provider instructions with accurate, timely follow-through
- Obtain, report, track, and follow up on lab results and medical records
- Leave patient phone messages and respond to patient communications promptly and appropriately
What You Need
- National Medical Assistant Certification (CMA or RMA) from NHA, AMT, or AAMA (required)
- CoverMyMeds experience (required)
- Prior authorization experience for weight loss medications (electronically and by phone) (required)
- 3+ years of Medical Assistant experience post-externship (preferred, telehealth/remote experience is a plus)
- 2+ years of recent Athenahealth outpatient EMR experience (must have used Athena in 2024 and 2025) (required)
- 5+ years overall EMR experience
- Strong organization, attention to detail, and ability to work independently with minimal supervision
Benefits
- $22/hour (non-exempt)
- 40 hours/week, fully remote
- Medical, dental, and vision benefits
- 401(k)
This one is pretty strict on requirements. If you don’t have recent Athena (2024–2025) and real CoverMyMeds + weight-loss med prior auth volume, it’s a waste of time. If you do have those boxes checked, it’s worth a serious shot.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 6, 2026 | Uncategorized
This role is for a true scheduling pro, not just someone who books appointments. You’ll own clinician schedule creation in Athena, manage waitlists, and keep a fast-moving practice running smoothly across time zones in a fully remote setup.
About Midi Health
Midi Health is a fast-growing, digital healthcare practice focused on a human-centered patient experience. They’re building a modern care model with a flexible, remote-first environment. The work is mission-driven and operationally critical to patient access.
Schedule
- Full-time, remote
- Monday to Friday, 9:30 AM–6:00 PM PST
- 8-hour shift plus 30-minute unpaid lunch
- Scheduling across multiple time zones required
What You’ll Do
- Create and manage every Midi clinician’s schedule in Athena
- Monitor clinician schedules daily to ensure accuracy and coverage
- Manage the patient waitlist and backfill openings as availability becomes available
- Reschedule patients as needed and adjust clinician schedules when required
- Provide cross-coverage for Care Coordinator team responsibilities as assigned
What You Need
- Availability to work the set schedule (M–F, 9:30 AM–6:00 PM PST)
- 3+ years of experience building clinician schedules (preferably in AthenaHealth)
- 1+ year of experience working for a digital healthcare company
- Proficiency scheduling across multiple time zones
- Strong attention to detail and self-starter mindset
Benefits
- $30/hour (non-exempt)
- Medical, dental, and vision benefits
- 401(k)
- Fully remote, work-from-home role
They’re hiring for someone who can step in and own the entire scheduling engine from day one. If you’ve got Athena chops and you’re ready for high-responsibility remote work, don’t wait.
Happy Hunting,
~Two Chicks…
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