Product Specialist

by twochickswithasidehustle | Mar 4, 2026 | Uncategorized

As a Product Specialist, you enjoy helping the sales team grow in new markets by providing responsive customer support and technical expertise? You love to work with internal teams to improve products and turn insights into clear solutions for the customer? You know how to lead product launches, build straightforward go-to-market plans, and bring teams together to deliver results and value? Apply now, we want to meet you!

Your future work environment

• Thanks to our team’s flexible and agile approach, this role can be performed remotely.

Your future team

As a global leader in wastewater treatment, rainwater harvesting, stormwater management, liquid storage and organic waste recycling, Premier Tech Water and Environment provides sustainable solutions to current and future problems. Thanks to our local roots and our worldwide reach, we have an extensive knowledge of our markets and are masters of our destiny.

What we offer

• Health, vision, and dental insurance plans – available day one 
• Short-Term & Long-Term Disability
• Life insurance
• Health savings and flexible spending accounts
• Telehealth
• Team member and family assistance program
• 401(K) retirement plan with company match
• Skills development through our University of Premier Tech platform

Your future role

• Support sales team with core markets and developing territories to generate sales, create marketing materials, and provide customer service 
• Collaborating with R&D and Production Engineering teams for product improvement projects 
• Coordinate and support product launches, including creating go-to-market strategies and working with cross-functional teams to ensure successful execution 
• Create and edit technical manuals for installation and design of products 
• Attend conferences, training, and trade shows to support the team
• Provide technical support to the sales team and assist in the training and development of technical sales materials for new and existing products 
• Conduct market research to identify trends, customer needs, and competitive landscape to inform product strategies
• Coordinate customer journey mapping and voice of the customer strategies

Required skills

• A.A.S or B.S.in marketing, business, engineering related field or equivalent experience 
• 3 years of experience in marketing, sales, or technical role in product management
• Experience with wastewater technologies, septic system fields and building materials is an asset
• Proven ability of orchestrating multiple projects efficiently and meeting deadlines
• Ability to interpret market trends and customer feedback
• Skilled in marketing automation, CRM, and analytics with strong data-driven decision-maker
• Reliable professional with a strong ability to connect with customers
• Autonomous and self-motivated
• Available to travel to various locations in USA

Senior Marketing Manager, Customer

by twochickswithasidehustle | Mar 4, 2026 | Uncategorized

Job Details

Description

THE OPPORTUNITY: 

This existing vacancy is open to candidates that reside in the United States or Canada. 

The Senior Customer Marketing Manager will build and lead our existing customer marketing strategy, focused on accelerating expansion across the post-sale lifecycle. This role will design and execute targeted lifecycle and account-based programs that drive cross-sell, upsell, retention, and advocacy— generating measurable expansion pipeline and increasing product penetration within our customer base. Partnering closely with Sales, Customer Success, Product Marketing, and Marketing Operations, this leader will align messaging to critical lifecycle moments and leverage usage signals, intent data, and account insights to drive revenue impact. This is a high-visibility role with direct influence on Net Revenue Retention and customer lifetime.

Primary Duties and Responsibilities

• Design and execute segmented expansion campaigns targeting upsell and cross-sell opportunities by lifecycle stage, product usage, industry, and account tier.
• Partner with Sales and Customer Success to prioritize high-potential accounts and develop coordinated expansion plays.
• Collaborate with Product Marketing to refine bundling strategies, value propositions, and positioning that increase product adoption and penetration.
• Drive measurable expansion pipeline and revenue contribution from marketing-sourced and marketing-influenced programs.
• Architect personalized lifecycle programs leveraging behavioral triggers, product usage signals, intent data, and customer milestones.
• Execute integrated, multi-channel campaigns across email, webinars, in-product messaging, digital, and SDR outreach.
• Partner with Customer Experience and CS to align messaging across onboarding, adoption, renewal, and expansion stages.
• Establish scalable journey frameworks that balance automation with high-value account personalization.
• Work with Customer Success to identify and respond to risk signals (e.g., declining usage, support patterns, executive turnover).
• Develop targeted marketing interventions that support retention and protect recurring revenue.
• Contribute to overall Net Revenue Retention (NRR) strategy and performance.
• Define and track KPIs for customer marketing programs, including expansion pipeline, conversion rates, adoption lift, retention impact, and revenue influence.
• Partner with Marketing Operations to ensure accurate attribution and reporting within Salesforce
  and Marketo.
• Establish a rigorous test-and-learn framework, continuously optimizing segmentation, messaging, and channel mix.
• Own the strategy and execution for customer reviews across third-party platforms (e.g., G2, TrustRadius).
• Develop campaigns to increase review volume, quality, and category rankings.
• Coordinate cross-functionally to activate advocates and manage review responses in partnership with Product and Customer teams.
• Evaluate and pilot AI-driven approaches to personalization, segmentation, campaign automation, and performance optimization.
• Introduce scalable innovations that increase efficiency while improving relevance and customer
  engagement.

Minimum Skills and Qualifications

• 5–8 years of experience in B2B SaaS marketing, with a focus on customer marketing, lifecycle, demand generation, or ABM.
• Proven success driving revenue-impacting expansion programs (upsell, cross-sell, retention).
• Demonstrated experience partnering closely with Sales and Customer Success on account prioritization and execution.
• Strong proficiency in behavioral, firmographic, and intent-based targeting.
• Hands-on experience executing integrated, multi-channel campaigns.
• Experience with Salesforce, Marketo, and at least one customer intelligence platform (e.g., Gainsight, Pendo, 6sense).
• Analytical mindset with a strong bias toward experimentation and measurable outcomes.
  

Preferred Skills and Qualifications

• Background in multi-product SaaS environments with complex platform positioning.
• Experience supporting post-sale GTM motions and Net Revenue Retention strategies.
• Familiarity with EHS, ESG, or compliance-focused technology markets.

VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected salary range for this position is between $96,850 and $123,250 USD (United States) or $90,500 and $117,200 CAD (Canada). We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate’s proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for our comprehensive benefits package.  

Account Coordinator | OEM Team

by twochickswithasidehustle | Mar 4, 2026 | Uncategorized

As an Account Coordinator for the OEM Team, you must possess superior communication skills and have working knowledge of Agency-Client relationships and processes. You will work closely with Regional Account Directors (RADs), Production, and Onboarding team members to ensure timely deliverables. You will develop and maintain a working-level understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies. You are highly organized, task and detail-oriented, motivated, articulate, flexible, and capable of working under pressure. You are driven to provide the highest level of customer service. Your academic and professional experience has instilled a sense of urgency without compromising the integrity of results.

This is a full-time, salaried, remote position. Candidate must be located within the Continental U.S., PACIFIC TIME ZONE highly preferred, but all are welcome to apply who are able to support 8:30AM-5:30PM PST business hours. *Ideal candidate resides in Orange County, CA or immediate surrounding area.

Ideal Candidate
You understand integrated marketing strategies, including traditional and media. You understand urgency of deadline. You continually strive to meet or exceed expectations in all aspects of your role, from supporting client accounts to proactively contributing and collaborating with the team. You have a solid understanding of digital marketing. If you have an understanding of the Automotive Dealership Industry (Tier 3), In-House Dealership Marketing, and/or Automotive Advertising/Agency, that’s a plus!

Responsibilities

• Attain working knowledge of Team Velocity’s processes, account management, integrated strategies and our proprietary technology platform, Apollo®
• Assist with preparation of Customer Success documents, i.e., meeting agendas, reporting decks, and general Client communications
• Participate in and document Client meeting discussions and conference calls
• Maintain constant communication with Account Teams on deliverables’ status and current work-in-progress using internal processes
• Assist with resolving Client questions and needs in a timely manner
• Work to problem-solve production issues and errors; escalate issues, as needed
• Understand Clients’ goals and effectively organize deliverables to ensure productive campaign results
• Update and maintain Clients’ Consumer Portal(s)
• Learn, and maintain, knowledge of compliance and co-op requirements for all manufacturers
• Support Account Management team with additional tasks, as needed
• Work ahead on client deliverables; what you know in advance, do in advance

Additional Responsibilities

• Know your Client! Learn, and maintain, knowledge of Client Accounts; understand their Perfect Market
• Be a student of the Industry! Hone your understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies
• Exercise proactive daily communications in a professional and efficient manner, with both colleagues and clients
• Continually seek ways to add value to the Client / Agency relationship

Requirements

• Bachelor’s degree in Marketing, Advertising, Communications, or related field
• A minimum of 0-2 years’ professional experience
• Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, preferred
• Proficient in Microsoft Office
• Extremely organized, task and detailed-oriented
• Must be a critical thinker
• Exceptional communication skills, demonstrated ability to write, listen and articulate in a clear, concise, and professional manner
• Demonstrated ability to proactively take ownership of projects
• Ability to establish priorities and objectives
• Must be flexible in a fast-paced, ever-changing environment
• Must maintain focus and constructive behavior under pressure

Compensation
This entry-level position offers competitive compensation, commensurate with experience, starting at $48,000 annually. Participation in company benefit offerings include medical, dental, vision, 401(k)/matching, paid vacation, wellness, and more.

Next Steps
If you are interested in this position and believe your experience is a perfect fit, please COMPLETE the online application.Please be sure to include a current resume along with your contact information. Incomplete submissions will not be considered. No phone calls please.

Quality Auditor – Contact Center

by twochickswithasidehustle | Mar 3, 2026 | Uncategorized

Description: 

Job Title: Quality Analyst – Capability Development

Job Type: Full Time

FLSA Status: Non-Exempt/Hourly

Grade: G

Function/Department: Health Plan and Healthcare Services

Reporting to: Manager- Capability Development

Pay Rate: $22/hr

Job Summary 

The primary purpose of this position is to identify, analyze and improve quality, to ensure delivery of SLA quality metrics per client contract. This includes but is not limited to auditing, creating & reviewing quality reports, trending and analyzing audit findings, answering agent questions, client communications, training, continuing education programs assisting in the development of employees so they can keep pace with the changing needs of the organization, and to ensure that processes are in place to meet the goals and objectives of the client and the organization.  

Key Accountabilities/Responsibilities:   

• Work with minimal supervision using professional skills, discretion and sensitivity while addressing various quality and training issues.  

• Work as a team member in determining departmental needs. 

• Serve as a resource for employees and management. 

• Provide quality review and training for the further development of each employee.   

• Work well with a variety of individuals and resolve issues professionally.  

• Be a leader who interfaces with various operations management personnel.  

• Provide timely quality follow-through in the form of audits and development sessions. 

• Performs other work-related duties as assigned.   

Qualifications Required:   

• High school diploma or equivalent required 

• 2 to 3 years of relevant claims experience  

• Thorough knowledge of medical terminology, claim processing procedures/systems, auditing, and a thorough understanding of claim protocols and industry standards and CMS regulations as it relates to claims payment and compliance.  

• Knowledge and work experience with ICD9, ICD10, CPT and different coding systems (preferable)

Pathology Support Specialist I (Part-Time)

by twochickswithasidehustle | Mar 3, 2026 | Uncategorized

Description

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have engaged employee resource groups. Come join the Neo team and be part of our outstanding World Class Culture!

NeoGenomics is looking for a Pathology Support Specialist I within the Pathology Support department remotely who wants to continue to learn in order to allow our company to grow.

Shift: Part-Time, Tuesday to Saturday 10:00am – 2:00pm/ negotiable
 

Now that you know what we’re looking for in talent, let us tell you why you’d want to work at NeoGenomics: As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world’s leading cancer reference laboratory.

Position Summary

Responsible for coordinating patient case logistics to ensure operational turnaround times meet departmental standards and that Pathologist and client expectations are consistently achieved.

Core Responsibilities

• Assess caseloads and distribute cases to Pathologists
• Run and distribute query of pending unassigned cases
• Identify and monitor STAT case progress
• Monitor and manage daily assignments of consult cases to consultants
• Follow up on requests from the Pathology Group
• Facilitate add‑on test requests for Pathologists
• File and retrieve slides on request
• Track specimens in transit within the lab and confirm arrival
• Monitor, collect, and transport cases to and from labs/path support/pathologist offices
• Review and perform QC process on global IHC and consultation cases for completeness and accuracy
• Act as liaison between the Pathology Department and other departments (Client Services, Lab Operations, Sales, and Marketing), providing appropriate, prompt and accurate response to any request
• Receive and route internal phone calls to respective parties
• Using provided guidelines, capture relevant clinical information and patient history from provided medical charts and clinical documentation and enter into the laboratory information system (LIS)
• Transcribe outside consult reports
• Facilitate report changes (amendments, addendum, corrected) for Pathology
• Administrative duties, including copying, filing, data entry, faxing, and quality control of spreadsheets
• Compile and distribute office supply orders
• Comply with Company and departmental controls and standards
• Attend department meetings and company in‑service trainings to enhance knowledge of testing and systems
• May act as mentor and assist with the training of new employees on departmental policies and procedures
• Recommend process improvements and may assist with user testing
• Participate in special projects, compile data, etc.

Experience, Education, and Qualifications:

• 1+ years of relevant experience preferred
• High School Diploma or equivalent required. Associate’s of Bachelor’s degree in a science field preferred.
• High degree of proficiency and learning agility as it relates to databases and software applications as well as use of Microsoft Office programs
• Good typing and data entry skills
• High level of accuracy and attention to detail
• Excellent oral and written communication skills, including very good writing and proofreading capabilities
• Demonstrated problem‑solving skills with a mindset towards solutions is required
• Must be able to work in a team as well as be able to work independently and be self‑motivated
• Ability to multitask and prioritize with little supervision, preferred
• Must have knowledge of office administrative procedures, and knowledge of use and operation of standard office equipment
• Familiarity with medical terminology, preferred
• Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual
• Good visual acuity, including color perception required for certain departments
• Must be able to lift up to 50 pounds

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

Pay Range (will vary based on location & experience) $20-$24 per hour

In all instances, the salary paid will satisfy minimum salary laws.

NSA QA Specialist

by twochickswithasidehustle | Mar 2, 2026 | Uncategorized

Description

JOB SUMMARY

The QA Specialist plays an integral role in the review process as they are responsible for communicating with the customer, reviewer, and management to ensure a completed report is delivered by the customer requested due date.

The QA Specialist is responsible for the timely completion and overall completeness of a reviewer report. Completeness is determined by customer requirements, company best practices, and clinical accuracy. In addition, the QA Specialist participates in improving DS processes and works with the Manager to ensure high efficiencies are achieved.

Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.

MAJOR DUTIES & RESPONSIBILITIES

Client Interaction

• Provides regular report status updates to the client.
• Evaluates the Quality of physician’s report and determines if the report will meet all client and jurisdictional standards; the QA Specialist is also responsible for ensuring that the clinical rationale supports the physician’s determinations.
• Clarifies ambiguous report questions with clients.
• Distribute final report back to client according to client specific requirements.
• Receives, coordinates & executes all aspects of clarification & addendum requests from the client.
• Participates in phone calls OR meetings with client(s) when a report is in question.
• Follow up with the client for any missing information that is pertinent to the referral.

Physician Interaction

• Works directly with physicians to ensure that all client questions are answered and supported by clinical rationale.
• Conduct regular follow up with the physician or their office staff to ensure an on-time delivery of the report.
• Compose and provide verbal or written feedback to the doctor regarding report quality.
• Compose and provide verbal or written requests to the physician or their office staff for clarifications.
• Receive written or verbal confirmation from the physician that a report has the doctor’s approval and ensures the doctor provides his/her signature for the final report.

Report Analysis

• Review each physician report for data accuracy including spelling, grammar & punctuation.
• Responsible for ensuring that all state requirements for reporting are met.
• Responsible for report format and adhering to each client’s specific requirements.
• Must ensure that all client special handling instructions with regard to report completion and delivery are met.

Additional Duties

• May provide oversight to the work of the team members.
• Continuously improves processes that help to facilitate better turnaround time, peer to peer success rates and lessens returned reports by clients for clarification purposes, ultimately resulting in higher client satisfaction.
• Responsible for the final approval on cases for release to the client.
• Will act as a liaison and coordinate quality issue reports along with all new reviewer reports with the VP of Clinical Operations.

Other duties & special projects, as assigned and based on business needs.

Requirements

EDUCATION/CREDENTIALS:

An Associate’s Degree or Bachelor’s Degree is preferred.

JOB RELEVANT EXPERIENCE:

Business experience in a healthcare and/or insurance setting is preferred.

JOB RELATED SKILLS/COMPETENCIES:

Present exceptional communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work.

WORK FROM HOME TECHNICAL REQUIREMENTS:

Supply and support their own internet services.

Maintaining an uninterrupted internet connection is a requirement of all work from home position.

This job description is subject to change at any time.

Benefits

Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace. 

ABOUT DANE STREET:

A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.