by Terrance Ellis | Dec 10, 2025 | Uncategorized
Help clients and families stay connected to life-saving mental health treatment from the comfort of your home. As a Remote Patient/Care Scheduling Specialist with Charlie Health, you’ll be the primary point of contact for clients in virtual behavioral health programs, making sure they understand their schedules, benefits, and next steps at every stage of care.
About Charlie Health
Charlie Health provides personalized, virtual intensive outpatient treatment for people facing complex mental health, substance use, and eating disorder challenges. By combining group, individual, and family therapy delivered online, they expand access to high-quality, evidence-based care nationwide. You’ll join a mission-driven team working to remove barriers to treatment and deliver real connection, not just appointments.
Schedule
Remote, full-time role within the United States
Not available to candidates in AK, ME, DC, NJ, CA, NY, MA, CT, CO, WA, OR, or MN
Primary schedules include:
– Mon–Fri, 10am–7pm MT (11–8 CT, 12–9 ET, 9–6 PT), or
– Tues–Sat, 9am–6pm MT (10–7 CT, 11–8 ET, 8–5 PT)
Must be available for a 2-week training period: Mon–Fri, 8am–5pm MT (9–6 CT, 10–7 ET, 7–4 PT)
Work in a fast-paced, contact-center style environment with clear KPIs
What You’ll Do
⦁ Welcome newly admitted clients and families into the program via calls, texts, and emails, ensuring they are fully enrolled and oriented to their treatment plan
⦁ Explain insurance benefits and support clients in completing financial enrollment and payment agreements
⦁ Act as a liaison between clients and internal teams (Admissions, Billing, Utilization Review, Outreach, Clinical, and Care) to resolve questions and issues
⦁ Monitor treatment attendance, identify gaps or patterns of non-attendance, and proactively reach out to clients to address barriers to care
⦁ Manage client schedules, including booking, rescheduling, and confirming virtual appointments
⦁ Support client-related requests from the Clinical Care team to improve overall client experience and engagement
⦁ Coordinate aftercare resources, including sharing outpatient options and helping families schedule post-program appointments
⦁ Document all interactions and updates accurately and on time in CRM/EMR systems and other internal tools
⦁ Meet and maintain performance metrics such as appointments scheduled, financial agreements completed, daily call volume, time to resolution, issue resolution rate, aftercare scheduling rate, and customer satisfaction scores
⦁ Adapt to organizational and process changes to best support clients, families, and referral sources
What You Need
⦁ High school diploma or equivalent
⦁ At least 2 years of experience in a customer or patient support/success role (healthcare or behavioral health a plus)
⦁ 1–2 years of hands-on experience with Salesforce or another CRM (e.g., Zendesk, Dynamics, Zoho, HubSpot)
⦁ 1–2 years of experience using contact center technology (call, text, and/or chat platforms)
⦁ 1–2 years of experience having financial discussions with customers (health insurance or medical billing knowledge strongly preferred)
⦁ Excellent written and verbal communication skills and strong emotional intelligence when working with clients in crisis or distress
⦁ Proven ability to multitask and stay organized in a fast-paced, metric-driven environment
⦁ Knowledge of HIPAA policies and procedures
⦁ Proficiency with cloud-based tools such as Slack, G-Suite, Microsoft Office, Zoom, EMR/clinical platforms
⦁ Work authorization in the United States and native or bilingual English proficiency
⦁ Alignment with Charlie Health’s mission and values, and a genuine commitment to supporting mental health journeys
Benefits
⦁ Full-time remote role with mission-driven work in behavioral health
⦁ Comprehensive benefits package for eligible full-time employees (details provided by employer)
⦁ Structured training, clear performance metrics, and growth opportunities in a rapidly scaling organization
⦁ Chance to directly impact client access, engagement, and outcomes in mental health care
If you’re energized by supporting clients through vulnerable moments and want a remote role where your work truly matters, don’t wait on this one.
Step into a position where your scheduling, communication, and problem-solving skills help people stay connected to the care they deserve.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 10, 2025 | Uncategorized
Turn your hard-earned expertise into flexible, remote contract work. As an AI Content Creator with Firstsource, you will help train and refine AI systems by creating and improving domain specific content from home on your own schedule.
About Firstsource
Firstsource Solutions is a global Business Process Management company that helps clients reimagine operations through data driven, tech enabled solutions. They partner with organizations to increase efficiency, unlock deeper insights, and deliver better outcomes at scale. You will join a team focused on transformational work in AI and digital content.
Schedule
Contract, gig based role
Fully remote within the United States
Flexible, project based workload with deadlines rather than set daily hours
Future full time opportunities may be available for high performers
What You’ll Do
⦁ Develop, review, and optimize AI generated content in one or more of your areas of deep expertise
⦁ Create clear, accurate explanations, examples, and problem solutions for your subject area
⦁ Evaluate AI outputs for correctness, clarity, and usefulness and revise as needed
⦁ Write and refine prompts or instructions to guide AI systems toward better responses
⦁ Apply your domain knowledge to catch subtle errors and edge cases the model might miss
⦁ Collaborate with internal teams through feedback tools and guidelines to continuously improve quality
What You Need
⦁ Bachelor’s, Master’s, or Ph.D. degree
⦁ Expert level knowledge in at least one of the listed fields (such as Mathematics, Computer Science, Law, Medicine, Finance, Humanities, STEM, AI, or related specialties)
⦁ Excellent written and verbal English skills
⦁ Ability to explain complex ideas in clear, accessible language for non experts
⦁ Strong attention to detail and comfort reviewing dense or technical material
⦁ Prior experience in AI content creation, online teaching, technical writing, or similar work, preferred
Benefits
⦁ Fully remote, contract based work you can do from home
⦁ Flexible scheduling around your existing job or projects
⦁ Opportunity to shape how AI understands your specialty field
⦁ Potential path into future full time roles as the team grows
Contract roles for true subject matter experts who want remote, flexible AI work fill quickly.
If you are ready to get paid for what you already know and help build better AI at the same time, this is your lane.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 10, 2025 | Uncategorized
Work from home while keeping sensitive medical information accurate, secure, and moving on time. As a Remote ROI Medical Records Specialist on the night shift, you’ll handle release-of-information requests, support hospitals and providers, and help protect patient privacy behind the scenes.
About Sharecare
Sharecare is a leading digital health company that helps people manage all aspects of their health in one place. Their data-driven virtual health platform supports individuals, employers, providers, health plans, and communities in improving well-being and driving positive behavior change. Sharecare focuses on making high-quality care more accessible and affordable through technology, tools, and compassionate support.
Schedule
Full-time, remote position (work from home)
Night shift only; two schedule options:
– Monday–Friday, 11:00 p.m. to 7:30 a.m. EST
– Friday–Tuesday, 11:00 p.m. to 7:30 a.m. EST
Must be comfortable working overnight hours and meeting productivity/quality goals
What You’ll Do
• Process release of information (ROI) requests accurately and on time
• Retrieve, scan, and transmit medical records according to established procedures
• Validate requests and authorizations to ensure compliance with HIPAA and company policies
• Perform quality checks on all work to protect confidentiality and billing accuracy
• Use fax, copier, scanners, and computer systems to manage records and documentation
• Provide respectful, responsive customer service by phone, email, and other channels
• Open and sort incoming requests, including mail and fax, as needed
• Maintain a clean, organized, and professional work area (even in a home office setting)
• Stay current on state laws, fee structures, and ROI guidelines
• Safeguard all protected health information and handle privileged data conscientiously
What You Need
• High school diploma or GED
• At least 2 years of experience in a medical records department or similar setting, preferred
• Strong computer skills with working knowledge of Microsoft Word and Excel
• Ability to type at least 50 words per minute
• Comfortable using fax, copier, and scanning equipment
• Excellent organizational skills and attention to detail
• Ability to multi-task and handle repetitive tasks with high accuracy
• Self-motivated team player with proven customer service skills
• Willingness to learn new systems, processes, and tools quickly
Benefits
• Full-time, remote night shift role with consistent hours
• Health, dental, and vision benefits (through Sharecare)
• Paid time off and paid holidays (per company policy)
• 401(k) retirement plan options (where offered)
• Employee-focused culture with training and development opportunities
Night shift remote medical records roles are rare, especially for candidates with strong attention to detail and privacy.
If you’re ready to support patient care from behind the scenes while working overnight from home, this is a great opportunity to grab.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 10, 2025 | Uncategorized
Help build and scale a nationwide field workforce from your home office. As a Recruiting Manager with ABC Legal Services, you will lead a high volume recruiting team that hires legal process servers across the country and keeps critical legal work moving.
About ABC Legal Services
ABC Legal Services is the national leader in service of process, supporting law firms and legal departments across the United States. With more than 30 years in business and offices in major cities nationwide, ABC Legal combines deep industry expertise with modern technology to stay ahead of competitors. You will join a 1,000 plus person team focused on accuracy, speed, and continuous improvement in a niche legal services market.
Schedule
Full time, remote role within the United States
Standard hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.
Partner daily with recruiters, operations, and leadership across multiple regions
Some flexibility may be needed during peak hiring periods
What You’ll Do
• Lead, coach, and support a team of approximately 5–10 high volume recruiters
• Set clear daily and weekly goals and KPIs for the recruiting team
• Provide regular feedback, training, and performance check ins to help recruiters grow
• Oversee day to day recruiting activity to ensure strong candidate pipelines in multiple markets
• Guide recruiters on which sourcing channels to use for different locations and talent pools
• Ensure accurate, consistent pipeline management within the ATS and CRM tools
• Monitor metrics, identify bottlenecks, and help the team improve efficiency and outreach results
• Collaborate with other departments to align hiring priorities with business needs
What You Need
• At least 5 years of recruiting experience, including 2 or more years in a leadership or team lead role
• Background in high volume, metric driven recruiting; experience with gig, logistics, operations, or field based hiring is a plus
• Hands on experience using ATS and CRM systems to manage candidates at scale
• Highly organized and detail oriented, with the ability to thrive in a fast paced environment
• Strong coaching, communication, and feedback skills
• Creative, proactive problem solver who brings solutions instead of just identifying issues
Benefits
• Base pay range of approximately 54,000 to 72,000 dollars per year, depending on experience and location
• Health, dental, and vision insurance
• 401(k) with company matching
• Paid time off, 7 paid company holidays, and 4 floating holidays per year
• Life and AD&D insurance
• Long term disability coverage
• Health care reimbursement and dependent care flexible spending accounts
• Employee assistance program and pet insurance
Leadership level remote recruiting roles that blend strategy, team coaching, and real hiring impact do not stay open for long.
If you are ready to lead a high performing recruiting team and own results at scale, this is a strong next step.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 10, 2025 | Uncategorized
Use your coaching skills and people savvy to help improve performance from home. As a Remote Quality Assurance Specialist with ABC Legal Services, you will support, train, and hold process servers accountable so legal documents are served accurately and on time.
About ABC Legal Services
ABC Legal Services is the national leader in service of process, partnering with law firms and legal teams across the country. With more than 30 years in the industry and offices in major cities nationwide, ABC Legal blends deep legal experience with modern technology to stay ahead of competitors. You will join a growing team that values accuracy, accountability, and continuous improvement.
Schedule
Full time, remote position
Must live in one of the following states: Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, or South Carolina
Standard hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. PST
Weekend availability preferred
Collaborate daily with process servers, leadership, and recruiting teams
What You’ll Do
⦁ Provide support, training, and education to underperforming process servers based on key performance metrics
⦁ Create a positive, engaging experience for process servers who need coaching and guidance
⦁ Communicate directly with process servers to provide clear feedback and answer questions
⦁ Help resolve blockers that prevent servers from attempting or completing jobs on time
⦁ Set and reinforce clear expectations, including deadlines and performance standards
⦁ Review assigned reports daily and reach out to disengaged servers to identify and address issues
⦁ Hold process servers accountable in ways that directly improve performance and coverage
⦁ Track recurring issues and communicate blockers to the leadership team
⦁ Partner with the recruiting team when additional coverage is needed in specific areas
What You Need
⦁ High school diploma or GED
⦁ Experience training or coaching others in a performance based environment
⦁ Familiarity with legal processes is a plus, but not required
⦁ Excellent written and verbal communication skills
⦁ Comfort using Microsoft Word, Excel, and other basic office software
⦁ Ability to analyze processes, identify gaps, and suggest practical improvements
⦁ Strong follow through, accountability, and reliability in a remote work setting
Benefits
⦁ Pay range of approximately 15.00 to 17.00 dollars per hour
⦁ Health, dental, and vision insurance
⦁ 401(k) with company matching
⦁ Paid time off, 7 paid company holidays, and 4 floating holidays per year
⦁ Life insurance and AD and D insurance
⦁ Long term disability coverage
⦁ Health care reimbursement and dependent care flexible spending accounts
⦁ Employee assistance program and pet insurance
Remote quality and coaching roles with set hours and solid benefits do not stay open long, especially for candidates who enjoy helping others succeed.
If you are a natural coach who likes holding people accountable in a supportive way, this is a strong next step.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 10, 2025 | Uncategorized
Use your research skills and attention to detail to help legal teams track down the right people and businesses from home. As a Remote Investigations Specialist with ABC Legal Services, you will dig into databases, review records, and deliver findings that keep legal cases moving.
About ABC Legal Services
ABC Legal Services is the national leader in service of process, supporting law firms and legal departments across the country. With more than 30 years in business and offices in major cities nationwide, ABC Legal combines deep industry expertise with modern technology to stay ahead of the competition. You will join a growing, 1,000+ person team that values accuracy, reliability, and clear communication.
Schedule
Full time, remote position
Must reside in one of the following states: Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, or South Carolina
Monday through Friday, 8:00 a.m. to 5:00 p.m.
Work closely with the Investigations Team in a fast paced, production driven environment
What You’ll Do
⦁ Conduct investigations to locate individuals and businesses for service of process using internal databases and tools
⦁ Review findings for each subject and cross reference previous order details to confirm accuracy
⦁ Communicate investigation results to customers and co workers, providing clear next step guidance
⦁ Answer investigation related phone calls and emails in a professional, timely manner
⦁ Update procedural documents and help review and improve existing processes
⦁ Support additional projects and tasks as assigned by the Investigations Team
What You Need
⦁ High school diploma or GED and at least 6 months of related experience
⦁ Experience in an office or customer facing environment, preferred
⦁ Ability to work remotely with a strong work ethic and reliable follow through
⦁ High level of confidentiality when handling sensitive or privileged information
⦁ Excellent interpersonal and communication skills
⦁ Openness to learning new systems and responding well to feedback
⦁ Comfort with technology, including Microsoft Office Suite and web based tools
Benefits
⦁ Pay range of approximately $15.00 to $17.00 per hour
⦁ Health, dental, and vision insurance
⦁ 401(k) with company matching
⦁ Paid time off, 7 paid company holidays, and 4 floating holidays per year
⦁ Life insurance and AD&D insurance
⦁ Long term disability coverage
⦁ Health care reimbursement and dependent care flexible spending accounts
⦁ Employee assistance program and pet insurance
Entry level friendly remote investigation roles in the legal space with steady weekday hours and solid benefits do not stay open long.
If you enjoy research, solving puzzles, and working behind the scenes to support legal teams, this is a strong move.
Happy Hunting,
~Two Chicks…
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