by Terrance Ellis | Dec 2, 2025 | Uncategorized
Help keep high stakes legal work running smoothly from behind the scenes, all from your home office. As an Operations Coordinator, Litigation Support at Steno, you will be the operational backbone that keeps tickets moving, clients informed, and internal teams in sync.
About Steno
Steno is a fast growing litigation and court reporting services company founded in 2018. The team blends legal, technology, operations, and finance experience to modernize an outdated industry. With cutting edge tools, flexible deferred payment options like DelayPay, and a hospitality mindset, Steno helps legal professionals work smarter and more efficiently.
Schedule
Full-time, remote role based in the United States.
Hourly, non-exempt position with a flexible schedule aligned to business needs.
Work cross functionally with litigation support, operations, and other internal teams in a distributed environment.
What You’ll Do
⦁ Triage and route incoming Litigation Support tickets, ensuring prompt resolution and adherence to service level agreements.
⦁ Manage communications across phone, ticketing, and case management systems in Zendesk, including merging cases and maintaining clean, accurate records.
⦁ Collaborate with internal teams to resolve customer issues, escalating time sensitive requests to the right person or department.
⦁ Monitor job milestones, request vendor updates, and update internal systems with key notes so customers always know the status of their matters.
⦁ Deliver outstanding customer service with a professional, empathetic, hospitality focused approach in every interaction.
⦁ Support ongoing litigation support projects, maintain internal reference materials, and capture notes and follow ups from team meetings.
What You Need
⦁ Experience in operations, customer success, legal support, or a similar role, ideally within the litigation industry.
⦁ Strong organization and time management skills, with the ability to juggle multiple tasks and projects at once.
⦁ Hands on experience with tools like Zendesk, Gmail, or similar platforms for managing tickets and client communications.
⦁ A proactive, problem solving mindset and the ability to operate effectively in a remote, fast paced environment.
⦁ Excellent written and verbal communication skills and comfort working with teams across different time zones.
⦁ Familiarity with litigation support workflows such as eFiling, service of process, court filings, and case management is a plus, but not required.
Benefits
⦁ Competitive pay in the range of 20 to 25 dollars per hour, depending on experience.
⦁ Health, vision, and dental benefits with low cost plans that support your best work.
⦁ Wellness and mental health benefits that can be shared with family members.
⦁ Flexible paid time off so you can rest, recharge, and maintain balance.
⦁ Equity options, recognizing that Steno’s success is built on its team.
⦁ Access to a company provided 401(k) account.
⦁ Home office setup support and a monthly stipend to help cover internet and phone costs.
If you are ready to be the steady, organized force that keeps complex legal operations running smoothly, now is the time to get your application in.
If you thrive on structure, communication, and solving problems before they become fires, this role could be exactly where you do your best work.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 2, 2025 | Uncategorized
Drive revenue, build relationships with law firms, and grow a modern legal tech brand while working remotely and out in the field. As an Account Executive with Steno, you will own a key territory, expand market presence, and build long term partnerships with litigation clients.
About Steno
Steno is a fast growing litigation and court reporting services company founded in 2018. The team blends legal, technology, operations, and finance experience to modernize an outdated industry. With cutting edge tools, flexible deferred payment options like DelayPay, and a hospitality mindset, Steno helps legal professionals work smarter and more efficiently.
Schedule
Full time, remote role based in the United States, focused on the Philadelphia market.
Salaried, exempt position with additional commission and a flexible schedule built around client needs.
You will spend three to four days per week in the field meeting with clients and prospects, with the remainder of your time spent working remotely.
What You’ll Do
⦁ Drive new and existing business by managing a book of clients, tracking sales targets, and staying accountable to your KPIs.
⦁ Serve as the primary point of contact for your clients, building and maintaining strong, long term relationships.
⦁ Support clients via phone, email, and in person with a hospitality mindset, ensuring timely, professional communication.
⦁ Consult with clients, anticipate their needs, answer questions, and present solutions that lead to conversion and increased usage.
⦁ Monitor and analyze client usage of Steno’s products and services, acting proactively to increase adoption and revenue.
⦁ Conduct virtual demos of Steno’s products for prospective clients and collaborate with internal teams to stay current on new features and services.
⦁ Attend company sponsored events and client functions to generate new opportunities and deepen existing relationships.
What You Need
⦁ Three to five years of experience in a similar sales or account management role, ideally in litigation support or a related field.
⦁ Comfort selling out in the field, with the ability to be client facing three to four days per week.
⦁ A high activity, metrics focused approach and understanding of predictable revenue models.
⦁ Experience with case management or matter management software and strong familiarity with CRMs.
⦁ Strong listening, verbal and written communication, and presentation skills, with the ability to think on your feet.
⦁ Tech savvy mindset, with experience using Google Workspace and digital first communication tools in your daily workflow.
⦁ Desire to work in a fast paced, quickly growing tech startup and enthusiasm for growth opportunities within the company.
⦁ A collaborative, responsive, and professional approach to working with teammates and cross functional partners.
Benefits
⦁ Base salary between 85,000 and 110,000 dollars per year, depending on experience.
⦁ Commission at 5 percent on Steno revenue, with first year on target earnings typically between 125,000 and 150,000 dollars or more.
⦁ Potential for a signing bonus and first year guarantee for highly qualified candidates.
⦁ Health, vision, and dental benefits with low cost plans that support your best work.
⦁ Wellness and mental health benefits that can be shared with family members.
⦁ Flexible paid time off to help you maintain balance and recharge.
⦁ Equity options so you can share in the company’s growth and success.
⦁ Access to a company provided 401(k), home office setup support, and a monthly stipend to cover internet and phone.
Territories like this do not stay open long, so if you are ready to own a book of business and grow a high impact market, now is the time to apply.
If you thrive on building relationships, closing deals, and representing a product you can truly stand behind, this role can be a powerful next step in your sales career.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 2, 2025 | Uncategorized
Help candidates land life changing roles without ever stepping into an office. As a remote Talent Coordinator at Steno, you’ll be at the heart of the hiring process, keeping interviews on track, communication smooth, and candidates feeling cared for every step of the way.
About Steno
Steno is a fast growing litigation and court reporting services company founded in 2018. The team blends legal, technology, operations, and finance experience to modernize an outdated industry. With cutting-edge tools, flexible deferred payment options like DelayPay, and a hospitality mindset, Steno is redefining how legal professionals work.
Schedule
Full-time, remote role based in the United States.
Hourly, non-exempt position with a flexible, business-hours schedule.
Collaborate closely with Talent Acquisition, People Operations, and hiring managers in a distributed environment.
What You’ll Do
⦁ Coordinate interview scheduling across candidates and interviewers, ensuring timely, accurate communication and smooth logistics.
⦁ Partner with hiring managers to understand role needs and preferences, building strong relationships across departments.
⦁ Support a positive, high-touch candidate experience by providing updates, guidance, and a hospitality mindset throughout the process.
⦁ Use the Applicant Tracking System (ATS) to manage candidate pipelines, update statuses, schedule interviews, and collect interviewer feedback.
⦁ Assist Talent Acquisition with resume reviews and initial phone screens to ensure alignment with role requirements and Steno’s values.
⦁ Collaborate with People Operations on onboarding tasks, including scheduling new hire orientation and supporting people-focused projects that improve processes and overall experience.
What You Need
⦁ Prior experience supporting the administration of a recruiting or talent acquisition team, ideally in a startup or fast-paced environment.
⦁ Strong skills in scheduling, calendar management, and prioritizing multiple tasks at once.
⦁ A proactive, process-driven mindset with comfort asking questions and identifying opportunities to improve workflows.
⦁ Excellent interpersonal and communication skills, with a talent for building rapport and relationships.
⦁ Familiarity with reviewing resumes, spotting strong candidates, and recognizing boilerplate or AI-generated applications.
⦁ Experience using at least one Applicant Tracking System and owning administrative tasks within the platform.
Benefits
⦁ Competitive pay in the range of 27 to 32 dollars per hour, depending on experience.
⦁ Health, vision, and dental benefits with low-cost plans that support your best work.
⦁ Wellness and mental health benefits that can be shared with family members.
⦁ Flexible paid time off so you can rest, recharge, and find balance.
⦁ Equity options, recognizing that Steno’s success is built on its people.
⦁ Access to a company-provided 401(k) account.
⦁ Home office setup support and a monthly stipend to help cover internet and phone costs.
If you love organizing the moving pieces behind the scenes and want to help build a people-first, remote team, now is the time to throw your name in the ring.
If you’re energized by candidate experience, obsessed with smooth processes, and ready to grow your career in Talent, this role could be the perfect next step.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 2, 2025 | Uncategorized
Support a fast growing legal tech company by keeping the numbers clean, accurate, and audit ready, all from home. As a remote Staff Accountant at Steno, you will own key pieces of the close process and help shape a modern, tech forward finance function.
About Steno
Steno is a rapidly growing litigation and court reporting services company founded in 2018. The team blends legal, technology, operations, and finance expertise to modernize an outdated industry. With cutting edge tools, flexible deferred payment options like DelayPay, and a white glove, hospitality mindset, Steno helps legal professionals work smarter and more efficiently.
Schedule
Full time, remote Staff Accountant role based in the United States.
Salary, exempt position with a flexible schedule aligned to standard business hours.
Work closely with the Accounting Manager and cross functional partners in a distributed team environment.
What You’ll Do
⦁ Support core accounting operations by preparing journal entries, performing account reconciliations, and assisting with month end and year end close.
⦁ Partner with Accounts Payable and Accounts Receivable to ensure accurate cash application, proper transaction coding, and timely reconciliations.
⦁ Help manage expense reimbursement and the Ramp corporate card program, ensuring policy compliance and accurate expense coding.
⦁ Prepare audit schedules and documentation, assist with state and local tax filings, and help maintain strong internal controls and adherence to U.S. GAAP.
⦁ Generate recurring and ad hoc financial reports and analyses that support leadership decision making.
⦁ Proactively research and resolve accounting issues, own assigned areas independently, and suggest improvements to processes and controls.
What You Need
⦁ Two to four years of experience in public accounting or corporate accounting.
⦁ Solid understanding of U.S. GAAP and core accounting principles.
⦁ High proficiency in Excel or Google Sheets, including pivot tables and advanced formulas such as VLOOKUP and INDEX MATCH.
⦁ Experience with modern accounting tools such as Bill.com, Ramp, Campfire, NetSuite, or Sage Intacct.
⦁ Strong attention to detail, organization, and the ability to manage multiple priorities at once.
⦁ Clear written and verbal communication skills and a collaborative working style.
⦁ Motivation to solve accounting challenges, improve processes, and work independently when needed.
⦁ CPA candidacy or interest in pursuing a CPA, and prior public accounting experience are pluses.
Benefits
⦁ Competitive salary in the range of 70,000 to 85,000 dollars per year, depending on experience.
⦁ Health, vision, and dental benefits with low cost plans that support your best work.
⦁ Wellness and mental health benefits that can be shared among employees and their families.
⦁ Flexible paid time off so you can rest, recharge, and find balance.
⦁ Equity options, reflecting how important the team is to Steno’s success.
⦁ Access to a company provided 401(k) account.
⦁ Home office setup support and a monthly stipend to offset internet and phone costs.
If you meet the core requirements and want to grow with a modern, remote first finance team, send in your application soon so you do not miss this window.
If you are the type of accountant who loves clean reconciliations, sharp reporting, and making processes better every month, this could be the place where your skills and ambition really pay off.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 2, 2025 | Uncategorized
Help keep cash flowing for a fast-growing legal tech company from the comfort of your home. This remote Billing Associate role puts you at the center of high volume, complex billing for leading law firms and court reporting clients.
About Steno
Steno is a rapidly growing litigation and court reporting services company founded in 2018. They combine legal expertise with cutting-edge technology to modernize an outdated industry. The team is fully distributed, diverse, and focused on being highly reliable, constantly innovative, and relentlessly client centered.
Schedule
Full-time, remote role based in the United States.
Hourly, non-exempt position.
Must reside in Eastern or Central time zones.
Standard schedule is Monday through Friday, 9:30 a.m. to 6:00 p.m. EST or CST.
What You’ll Do
⦁ Manage complex billing issues, discrepancies, and escalations for high volume client accounts.
⦁ Review and process invoices with accuracy, ensuring timely and complete billing.
⦁ Identify and resolve inconsistencies between orders, provider rates, and billing information.
⦁ Monitor and respond to billing-related requests in Slack and other internal channels.
⦁ Partner with cross functional teams to refine billing workflows and recommend process improvements.
What You Need
⦁ At least 2 years of high volume billing and invoicing experience, including handling billing disputes.
⦁ Strong problem solving skills and a track record of improving processes or workflows.
⦁ Clear, professional communication skills for managing internal and external escalations.
⦁ Comfort working in a fast paced, detail heavy environment while staying organized and adaptable.
⦁ Proficiency with Mac and PC systems and tools such as Google Workspace, Slack, and Zendesk or similar platforms.
⦁ A customer first mindset that balances accurate billing with positive client relationships.
Benefits
⦁ Pay range of 24 to 27 dollars per hour, depending on experience.
⦁ Health, dental, and vision coverage with low cost plan options.
⦁ Wellness and mental health benefits that can be shared with family members.
⦁ Flexible paid time off so you can recharge and find balance.
⦁ Equity options so you share in the company’s growth and success.
⦁ Access to a company provided 401(k) account.
⦁ Home office setup support and a monthly stipend to cover internet and phone.
Roles like this tend to fill quickly, so if you meet the requirements, do not wait to throw your hat in the ring.
If you are a natural troubleshooter who loves untangling complex billing puzzles and you want to grow with a modern, remote first team, this role is built for you.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 2, 2025 | Uncategorized
Lead the engine instead of just turning the gears. This remote Operations Manager role owns performance, people, and process for Sharecare’s medical record retrieval operations.
About Sharecare
Sharecare is a digital health company that helps people manage all their health in one place. Their virtual platform connects individuals, providers, employers, health plans, governments, and communities to tools and data that drive better decisions. The core focus: more accessible, coordinated, and high-quality care at scale.
Schedule
- Full-time, remote role
- Standard business hours with flexibility based on client and team needs
- Some travel required, including possible overnight stays
What You’ll Do
- Own day-to-day operations for Medical Record Retrieval, ensuring consistent, timely, and professional execution
- Set the tone and vision for your team, leading with accountability, clarity, and innovation
- Lead, coach, and develop a team of release of information specialists to hit quality, productivity, and profitability goals
- Standardize processes across regions and define performance metrics to track against objectives
- Oversee hiring, performance management, and employee engagement, including weekly 1:1s with direct reports
- Maintain time and attendance standards, coverage planning, and training completion for your team
- Implement new client programs and manage customized project needs from kickoff through execution
- Lead or join client calls, prepare monthly portfolio presentations, and respond to client concerns around delivery and quality
- Partner with Solutions and IT to troubleshoot connectivity and operational issues
- Support annual budgeting and fiscal planning; review financial performance across revenue, expenses, and margins
- Spot growth opportunities within existing accounts and support expansion alongside Client Success and other leaders
What You Need
- Bachelor’s degree and prior management experience preferred
- Strong leadership experience in operations, ideally in healthcare or release of information environments
- High proficiency in Microsoft Outlook, Word, and Excel
- Proven ability to thrive in a fast-paced, multi-tasking environment
- Excellent verbal and written communication skills
- Strong customer service and negotiation skills
- Sharp analytical and problem-solving abilities with attention to detail
- Ability to handle confidential information professionally and in line with HIPAA and corporate policies
- Willingness and availability to travel as needed
Benefits
- Competitive compensation
- Fully remote work environment with travel for key meetings as required
- Opportunity to lead a critical operational function within a growing digital health company
- Collaboration with senior leadership and cross-functional teams on strategy, process, and growth
- Comprehensive benefits and resources to support your health, well-being, and professional development (per company offerings)
If you’re ready to run the operation, not just survive inside it, this is your lane.
Happy Hunting,
~Two Chicks…
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