by Terrance Ellis | Sep 12, 2025 | Uncategorized
Help patients and families understand their financial journey in treatment. If you’re experienced in billing, insurance, and counseling, this role offers the chance to support recovery while ensuring finances never stand in the way of care.
About Equip
Equip is the leading virtual, evidence-based eating disorder treatment program, serving patients in all 50 states. Founded by clinical experts and individuals with lived experience, Equip provides a full care team—therapist, dietitian, physician, and peer/family mentor—to help patients achieve lasting recovery. Recognized by Time as one of the most influential companies of 2023, Equip is proud of its diverse, mission-driven culture.
Schedule
- Fully remote, U.S.-based
- Full-time position
- Applications accepted until August 18, 2025 at 4:00 PM CDT
What You’ll Do
- Answer patient billing questions within 24 hours
- Assist families in understanding insurance coverage and payment plans
- Set up and track payment schedules while meeting department goals
What You Need
- 2+ years of experience in financial counseling, medical billing, or insurance verification
- Strong billing knowledge and understanding of HIPAA policies
- Comfort with digital tools like Slack, G-Suite, Zoom, EMRs, and billing systems
- Excellent communication, organization, and customer service skills
Benefits
- Salary: $56K–$67K + bonus potential
- Flex PTO (3–5 weeks recommended) + 11 paid company holidays
- Comprehensive medical, dental, vision, life, and AD&D insurance
- Additional perks: $50/month internet stipend + up to $500 home office setup stipend
- Maven reproductive & family care benefits + EAP for mental health and financial support
Applications close soon—don’t miss your chance to join Equip’s mission-driven team.
Build your career supporting patients where care and compassion meet financial guidance.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 12, 2025 | Uncategorized
Be the voice of Verisma by supporting clients with professionalism and care. If you excel at communication, problem-solving, and managing account inquiries, this role offers remote flexibility and a chance to grow with a trusted healthcare information company.
About Verisma
Verisma is a leader in healthcare information services, helping organizations securely manage patient data. The company is committed to accuracy, compliance, and outstanding customer service, building trust with every interaction.
Schedule
- Fully remote
- Full-time position
- Must be available during standard business hours; occasional after-hours support may be required
What You’ll Do
- Respond promptly to client inquiries via phone, fax, or email
- Manage high volumes of calls and emails while maintaining service standards
- Resolve account issues, adjustments, and reconciliations in collaboration with internal teams
What You Need
- High school diploma or GED required
- 2+ years of customer service or accounts receivable experience
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Strong listening, communication, and problem-solving skills
- Ability to work independently in a remote environment
Benefits
- Pay range: $17–$19 per hour
- Remote flexibility
- Opportunity for training and professional growth
Applications are being reviewed now—don’t wait to secure your spot.
Build your career with a company where service and accuracy set the standard.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 12, 2025 | Uncategorized
Support Verisma’s finance team by managing collections and resolving account discrepancies. If you’re detail-oriented, proactive, and skilled at customer communication, this role offers a stable career path with room for growth.
About Verisma
Verisma is a trusted leader in healthcare information services, helping organizations securely manage patient data while maintaining compliance and accuracy. The company is built on values of integrity, service, and accountability.
Schedule
- Fully remote
- Full-time position
- Standard business hours
What You’ll Do
- Handle collection efforts for accounts over 30 days past due
- Research and resolve discrepancies to ensure accurate payments
- Communicate with clients via phone, email, and mail while maintaining professionalism
What You Need
- High school diploma or GED equivalent
- 2+ years of recent experience in B2B collections
- 2+ years of customer service or accounts receivable experience
- Strong written and verbal communication skills
- Proficiency with Microsoft Office Suite
Benefits
- Salary range: $20–$22 per hour
- Remote flexibility
- Opportunity to grow within a mission-driven company
Positions are filling quickly—apply today to join the Verisma finance team.
Turn your skills into impact with a company where accuracy and service come first.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 12, 2025 | Uncategorized
Trabaja desde casa apoyando solicitudes de registros médicos con precisión y cuidado. Si eres detallista, manejas bien la tecnología y quieres aportar al cumplimiento en salud, este puesto ofrece estabilidad y oportunidades de crecimiento.
Sobre Verisma
Verisma es un líder confiable en servicios de divulgación de información (ROI), ayudando a organizaciones de salud a gestionar de manera segura los registros médicos. La empresa se enfoca en el cumplimiento, la confidencialidad y la atención al cliente, simplificando el acceso a la información médica de manera precisa.
Horario
- 100% remoto o en instalaciones de Verisma/cliente
- Puesto de tiempo completo
- Disponibilidad durante el horario laboral estándar
Lo Que Harás
- Procesar solicitudes de ROI con precisión y eficiencia utilizando el software de Verisma
- Interpretar registros médicos, formularios y autorizaciones para completar documentación
- Brindar servicio al cliente profesional en persona, por teléfono o por correo electrónico
Lo Que Necesitas
- Diploma de secundaria o equivalente (se prefiere algo de universidad)
- 2+ años de experiencia en registros médicos
- 2+ años de experiencia administrativa u oficina con computadora y escáner
- Conocimiento de HIPAA y normativas estatales, preferido
- Capacidad para trabajar de forma independiente con gran atención al detalle
Beneficios
- Rango de pago: $15.25–$16.50 por hora
- Flexibilidad remota
- Oportunidad de capacitación y desarrollo profesional
Las entrevistas ya están en curso—postúlate hoy y únete al equipo de Verisma.
Inicia tu carrera en una empresa donde el cumplimiento y el cuidado van de la mano.
Caza feliz,
~Two Chicks…
by Terrance Ellis | Sep 12, 2025 | Uncategorized
Work from home supporting medical record requests with accuracy and care. If you’re detail-oriented, tech-savvy, and eager to contribute to healthcare compliance, this role offers stability and growth potential.
About Verisma
Verisma is a trusted leader in release of information (ROI) services, helping healthcare organizations securely manage patient records. The company focuses on compliance, confidentiality, and customer service while making medical record access simple and accurate.
Schedule
- Fully remote or on-site at a Verisma facility/client site
- Full-time position
- Must be available during standard business hours
What You’ll Do
- Process ROI requests accurately and efficiently using Verisma software
- Interpret medical records, forms, and authorizations to complete documentation
- Provide professional customer service in person, over the phone, or by email
What You Need
- High school diploma or equivalent (some college preferred)
- 2+ years of medical record experience
- 2+ years of clerical/office experience with computer and scanning systems
- Knowledge of HIPAA and state regulations preferred
- Ability to work independently with strong attention to detail
Benefits
- Pay range: $15.25–$16.50 per hour
- Remote flexibility
- Opportunity for training and career development
Interviews are being scheduled now—apply today to join the Verisma team.
Start your career with a company where compliance and care go hand in hand.
Happy Hunting,
~Two Chicks…
by twochickswithasidehustle | Sep 12, 2025 | Uncategorized
General information
Job Posting Title
Quality Control / Quality Assurance Team Lead
Date
Wednesday, September 3, 2025
City
Remote
Country
United States
Working time
Full-time
Description & Requirements
Maximus is looking for a Quality Control / Quality Assurance Team Lead to support our DMCS program under our Department of Education portfolio. The Quality Control / Quality Assurance Team Lead will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
DMCS Contact Center Quality team is an essential part of the DMCS program. Its objective is to utilize operational techniques and activities to satisfy quality requirements. Quality includes activities aimed at the detection and correction of errors, faults, discrepancies and/or defects in products or services prior to delivery. QC activities generate testing or review results of work efforts and provide feedback that supports Quality Assurance (QA) and drives continuous improvement.
This is a Limited Service position. This position is temporary with an expected date of 12/31/2025.
Essential Duties and Responsibilities:
– Works on assignments that are moderately difficult, requiring judgement in resolving issues.
– Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
– Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
– Provide feedback on call monitoring results.
– Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Duties and Responsibilities:
– Assist the Quality processors in resolving questions concerning audits and Quality processes
– Ensure work is distributed to staff to ensure Performance Metric standards and Service Level Agreements are met
– Track daily completions and outstanding work balances and provide the data to Quality Supervisor
– Respond to data requests by providing supporting documentation and responding to disputes within specified timeframe
– Assist in creating and providing reporting and trending data to Business Operation and Training management to provide effective tools that allow departments to understand variances and make effective decisions around resource allocation and training needs
– Work with external auditors during periodic reviews and audits, assisting in preparation of annual audit schedules
– Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
– Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
– Identify accounts requiring escalation, escalating immediately if warranted.
– Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
– Preform administrative functions that support the process of reports and appeals.
– Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
– Maintain current understanding of the processing procedures.
– Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
– Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
– Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
– Assist with new hire presentations, assignments, and certifications.
– Demonstrate and maintain appropriate judgment with confidential information.
– College courses or degree from an accredited college or university preferred
– Minimum 3 years of related experience required
– Accurate data entry skills
– Proficient in the use of Microsoft Office products
– Excellent organizational, written and verbal communication skills
– Ability to perform comfortably in a fast-paced, deadline-oriented work environment
– Ability to work as a team member, as well as independently
– Ability to write using proper grammar, punctuation, sentence structure and pass a written test
– Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.
– May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
Additional Requirements Per Client:
– High School Diploma or GED required
– Must reside in the U.S.
– Must be a U.S. citizen.
– Must be able to pass a Federal Background Check.
– Must not be delinquent or in default on any federal student loans.
Home Office Requirements:
– Private and Secure workspace from home
– Access to Wi-Fi, LAN (wired connection/ethernet) or both at home
– Internet provider that offers enough speed for multiple users without latency or lag? (i.e. housemate also WFH, kids playing video games or streaming shows, etc.)
– Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education..
Minimum Requirements
– High School diploma or equivalent with 2-4 years of experience.
– Associate degree preferred.
– May have training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant’s salary history will not be used in determining compensation.
Minimum Salary
$
17.75
Maximum Salary
$
33.00
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