by Terrance Ellis | Sep 15, 2025 | Uncategorized
CrossCountry Mortgage is seeking a Pre-Approval Coordinator to support the Chelmsford, MA office. This role acts as a liaison between internal and external clients, ensuring borrowers are guided toward the best financial programs by managing the loan process from start to finish.
About CrossCountry Mortgage
CrossCountry Mortgage (CCM) is the nation’s number one distributed retail mortgage lender, with 7,000+ employees, 700 branches, and operations in all 50 states, D.C., and Puerto Rico. Recognized ten times on the Inc. 5000 list of America’s fastest-growing private companies, CCM is known for its entrepreneurial culture, transparency, and commitment to employee success.
Schedule
- Full-time, Remote role (U.S.-based, Eastern Standard Time hours)
- Collaboration with borrowers, Loan Officers, and underwriting teams
What You’ll Do
- Provide excellent customer service by explaining loan programs, costs, and documents to borrowers
- Review and audit income, assets, credit, and disclosures for accuracy and loan stability
- Assist in managing a pipeline of Conventional, FHA, VA, USDA, Jumbo, 203k, and reverse mortgage loans
- Ensure loan structures align with borrower financial circumstances
- Pre-underwrite items including paystubs, W2s, credit reports, bank statements, and more
- Deliver initial and re-disclosure packages to borrowers
- Communicate clearly with borrowers and internal teams to obtain missing documentation
What You Need
- Bachelor’s degree or equivalent experience
- 3–5 years of residential mortgage processing experience (preferred)
- Prior underwriting or processing experience (a plus)
- Knowledge of RESPA, consumer lending regulations, DU, LP, Microsoft Outlook, and Windows
- Strong math, analytical, communication, and time management skills
Compensation
- Hourly Rate: $20.00 – $26.00
- Eligible for per-file bonus
Benefits
- Medical, Dental, and Vision insurance
- 401(k) retirement plan
- Company-provided short-term disability
- Employee assistance and wellness programs
- Recognition programs and supportive growth culture
Join a company that values transparency, career growth, and a people-first culture.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 15, 2025 | Uncategorized
CrossCountry Mortgage busca un Procesador de Préstamos Bilingüe para apoyar a los Oficiales de Préstamos y empleados de nuestra oficina en Salem, NH, brindando un servicio al cliente de primera calidad. Este puesto garantiza un procesamiento eficiente, comunicación clara entre departamentos y una experiencia excepcional para los prestatarios.
Sobre CrossCountry Mortgage
CrossCountry Mortgage (CCM) es el prestamista hipotecario minorista número uno en el país, con más de 7,000 empleados y más de 700 sucursales en los 50 estados, D.C. y Puerto Rico. Reconocido diez veces en la lista Inc. 5000 de las empresas privadas de más rápido crecimiento en EE. UU., CCM se distingue por su cultura emprendedora, transparencia y compromiso con el éxito de sus empleados.
Horario
- Puesto de tiempo completo, remoto (EE. UU., apoyando zona horaria EST)
- Colaboración con los equipos de suscripción, ventas y procesamiento
Lo Que Harás
- Brindar un alto nivel de servicio al cliente a prestatarios, Oficiales de Préstamos, Suscriptores, Agentes de Bienes Raíces y Compañías de Títulos
- Revisar, preparar y enviar solicitudes al equipo de Suscripción
- Recolectar y verificar documentación directamente con los clientes
- Procesar archivos en sistemas automatizados (DU, LP, GUS)
- Solicitar verificaciones requeridas (certificados de inundación, VOEs, cuestionarios de condominios, etc.)
- Solicitar y dar seguimiento a actualizaciones de avalúos y títulos
- Subir y mantener documentación en los archivos de préstamos
- Preparar préstamos para el cierre asegurando verificaciones finales y pólizas de seguro
- Representar a CCM de manera profesional en todas las interacciones y eventos
- Realizar otras tareas de procesamiento según sea necesario
Lo Que Necesitas
- Fluidez en inglés y español (requerida)
- Diploma de secundaria o equivalente
- Más de 5 años de experiencia en procesamiento de préstamos o en un puesto administrativo similar
- Experiencia con Encompass y Microsoft Office Suite
- Excelentes habilidades organizativas, atención al detalle y capacidad para resolver problemas
- Capacidad para manejar información confidencial con integridad
- Excelentes habilidades de comunicación y servicio al cliente
Compensación
- Pago por hora: $25.00 – $35.00
- Elegible para bonificación por archivo procesado
Beneficios
- Seguro médico, dental y de visión
- Plan de jubilación 401(k)
- Seguro por discapacidad a corto plazo proporcionado por la empresa
- Programas de asistencia al empleado y bienestar
- Programas de reconocimiento y una cultura que apoya el crecimiento
Haz crecer tu carrera mientras ayudas a los prestatarios a alcanzar su meta de ser propietarios de vivienda con un prestamista reconocido a nivel nacional.
Caza feliz,
~Two Chicks…
by Terrance Ellis | Sep 15, 2025 | Uncategorized
CrossCountry Mortgage is seeking a Bilingual Loan Processor to support Loan Officers and employees in our Salem, NH office while delivering superior customer service. This role ensures efficient processing, clear communication between departments, and an exceptional borrower experience.
About CrossCountry Mortgage
CrossCountry Mortgage (CCM) is the nation’s number one distributed retail mortgage lender with more than 7,000 employees and 700+ branches across all 50 states, D.C., and Puerto Rico. Recognized ten times on the Inc. 5000 list of America’s fastest-growing private businesses, CCM is known for its entrepreneurial culture, transparency, and commitment to employee success.
Schedule
- Full-time, Remote role (U.S.-based, supporting Eastern Standard Time zone)
- Collaboration with underwriting, sales, and processing teams
What You’ll Do
- Provide high-level customer service to borrowers, Loan Officers, Underwriters, Realtors, and Title Companies
- Review, prepare, and submit applications to Underwriting
- Gather and verify source documentation directly with customers
- Process files through automated systems (DU, LP, GUS)
- Order required verifications (flood certificates, VOEs, condo questionnaires, etc.)
- Request and track appraisal and title updates
- Upload and maintain loan file documentation
- Prepare loans for closing by securing final verifications and insurance binders
- Represent CCM professionally in all communications and events
- Perform additional processing duties as needed
What You Need
- Fluency in English and Spanish (required)
- High School Diploma or equivalent
- 5+ years of experience in a loan processing or similar administrative role
- Experience with Encompass and Microsoft Office Suite
- Strong organizational skills, detail orientation, and problem-solving ability
- Ability to handle confidential information with integrity
- Excellent communication and customer service skills
Compensation
- Hourly Rate: $25.00 – $35.00
- Eligible for per-file bonus
Benefits
- Medical, Dental, and Vision insurance
- 401(k) retirement plan
- Company-provided short-term disability
- Employee assistance and wellness programs
- Recognition programs and a supportive growth culture
Grow your career while helping borrowers achieve their homeownership goals with a lender recognized nationwide.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 15, 2025 | Uncategorized
CrossCountry Mortgage is seeking an Income Specialist to pre-qualify borrowers by reviewing applications, documentation, and income calculations. This role ensures loan applicants meet published guidelines and provides critical first-level assessment to support the mortgage process.
About CrossCountry Mortgage
CrossCountry Mortgage (CCM) is the nation’s number one distributed retail mortgage lender, with 7,000+ employees, 700 branches, and operations across all 50 states, D.C., and Puerto Rico. Recognized ten times on the Inc. 5000 list of America’s fastest-growing private companies, CCM is known for its entrepreneurial spirit, transparent culture, and commitment to employee success.
Schedule
- Full-time, Remote role
- Operates within Eastern Standard Time to support the East Coast region
What You’ll Do
- Review borrower loan applications and documentation for pre-qualification
- Assess income, assets, liabilities, and obligations using multiple document types (paystubs, tax returns, K-1s, 1099s, bank statements, retirement accounts, etc.)
- Analyze purchase contracts and credit reports, including bankruptcies, foreclosures, and public records
- Communicate directly with Loan Originators and support staff to address potential loan issues
- Acquire borrower and third-party documentation for Conventional, FHA, VA, purchase, and refinance loans
- Calculate debt-to-income ratios and provide clear explanations of methods used
- Maintain up-to-date knowledge of lending guidelines and regulatory requirements
- Provide excellent customer service with consistent and clear communication
What You Need
- Bachelor’s degree in business, finance, or related field (preferred)
- NMLS License under the S.A.F.E. Act of 2008 (preferred)
- 5+ years of experience as a Loan Processor, Loan Officer, or Underwriter
- Proficiency in Encompass, AllRegs, Desktop Underwriter, Loan Product Advisor, and LoanBeam
- Strong knowledge of conventional and government lending guidelines
- Excellent problem-solving, communication, and analytical skills
- Integrity in handling sensitive borrower information
Compensation
- Hourly Rate: $28.00 – $30.00
- Bonus plan eligible
Benefits
- Medical, Dental, and Vision insurance
- 401(k) retirement plan
- Company-provided short-term disability
- Employee assistance and wellness programs
- Competitive recognition programs and growth-focused culture
Play a key role in helping borrowers take the first step toward homeownership with a top-ranked lender.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 15, 2025 | Uncategorized
CrossCountry Mortgage is seeking a Loan Processor to provide exceptional customer service while assembling complete, compliant loan packages for underwriting. This role is essential in ensuring accuracy, efficiency, and communication throughout the mortgage process.
About CrossCountry Mortgage
CrossCountry Mortgage (CCM) is the nation’s number one distributed retail mortgage lender with more than 7,000 employees and over 700 branches nationwide. Recognized ten times on the Inc. 5000 list of America’s fastest-growing private businesses, CCM is known for its entrepreneurial culture, transparency, and commitment to employee success.
Schedule
- Full-time, Remote role (U.S.-based)
- Available to work varying hours and overtime as needed
What You’ll Do
- Review and analyze borrower credit, employment, income, and assets prior to underwriting
- Assemble complete loan packages and verify required documentation
- Prepare Forms 1008 and 1003, loan approval summaries, and disclosures
- Ensure compliance with mortgage regulations (RESPA, TIL, HMDA, Reg. B, etc.)
- Coordinate with vendors to obtain property surveys, flood certificates, title commitments, and payoffs
- Manage pipeline, track reports, and maintain conversation logs
- Train and support new processors and processing staff
- Assist closing, secondary marketing, and loan servicing to resolve investor suspense items
What You Need
- High School Diploma or equivalent (required)
- Minimum 5 years of residential mortgage processing experience
- Experience with Encompass (preferred)
- Strong knowledge of RESPA and consumer lending regulations
- Proficiency with DU, LP, Microsoft Office, and Windows
- Excellent math, analytical, and communication skills
- Strong prioritization and time management abilities
Compensation
- Base Pay: $31.25 – $33.65 per hour
- Salary growth potential based on experience, performance, and location
Benefits
- Medical, Dental, and Vision insurance
- 401(k) retirement plan
- Company-provided short-term disability
- Employee assistance and wellness programs
- Recognition programs and a collaborative, growth-focused culture
Build your mortgage career with a company recognized for growth, culture, and opportunity.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 15, 2025 | Uncategorized
CrossCountry Mortgage is hiring a Collateral Underwriter to review and evaluate appraisal reports for conventional loans. This role is critical to ensuring compliance with agency and investor guidelines while maintaining accuracy, timeliness, and excellent communication with internal partners.
About CrossCountry Mortgage
CrossCountry Mortgage (CCM) is the nation’s number one distributed retail mortgage lender, with over 7,000 employees and 700+ branches nationwide. Recognized ten times on the Inc. 5000 list of America’s fastest-growing private companies, CCM is known for its entrepreneurial culture, transparency, and commitment to employee success.
Schedule
- Full-time, Remote role (U.S.-based)
- Collaborate with internal teams across processing, originations, and post-closing
What You’ll Do
- Analyze and decision appraisal reports in line with agency and investor guidelines
- Complete collateral reviews within service-level expectations
- Maintain a pipeline and communicate issues with appraisers, processors, and originators
- Stay updated on agency and investor guideline changes
- Partner with Post Closing to address file stipulations
- Provide high-level customer service and support team success
- Perform other underwriting duties as assigned
What You Need
- 3+ years of mortgage underwriting experience
- Collateral underwriting experience preferred
- Working knowledge of agency and investor underwriting policies
- Strong prioritization, time management, and analytical skills
- Excellent communication and customer service skills
- Proficiency in Microsoft Office Suite
Compensation
- Hourly Rate: $33.65 – $38.46
- Salary growth potential based on experience, performance, and location
Benefits
- Medical, Dental, and Vision insurance
- 401(k) retirement plan
- Company-provided short-term disability
- Employee assistance and wellness programs
- Recognition programs and a supportive culture of growth and inclusion
Join a lender recognized for growth, culture, and opportunity—where your expertise helps deliver on the dream of homeownership.
Happy Hunting,
~Two Chicks…
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