by Terrance Ellis | Feb 3, 2026 | Uncategorized
This is a provider negotiations role where you secure care fast by negotiating rates with out-of-network providers (or keeping in-network providers within contract). You’re basically the “closer” behind the scheduling team, making sure a referral doesn’t stall because of pricing.
About One Call
One Call supports injured workers by coordinating the care they need, when they need it. They’re remote-first and run on values like Think Big, Go Fast, Deliver Awe, Win Together, and Care Deeply.
Schedule
Full-time
Remote (United States)
No posting deadline (applications accepted on an ongoing basis)
What You’ll Do
- Negotiate real-time with providers to lock in rates for referrals (in-network and out-of-network)
- Execute short-term agreements (Single Referral Agreements) when the provider network can’t staff the referral
- Locate out-of-network providers that meet operational needs for specific referrals
- Pitch One Call’s value proposition to providers to win participation
- Partner with Scheduling to ensure negotiated services start on time and Start of Care is confirmed
- Coordinate with Provider Engagement and Contracting when contracted providers request rates above contract
- Collect and submit required provider qualification documents tied to Single Referral Agreements
- Submit Single Referral Agreement requests to Provider Data Management
- Keep documentation clean, clear, and accurate in the system
- Communicate dates, instructions, and expectations to service providers
- Meet team standards for quality and turnaround times
- Support ad-hoc requests and other duties as assigned
What You Need
- Associate’s degree or 1–2 years of related experience
- Comfort negotiating and handling pricing conversations
- Ability to calculate margins based on client pricing and provider pricing
- Strong written and verbal communication
- Strong customer service instincts with professional, concise communication
- Ability to work independently with confidential work
- Detail-oriented, organized, and able to manage multiple tasks in a high-volume environment
- Basic familiarity (or willingness to learn fast) with workers’ compensation and healthcare service staffing
Benefits
- Pay range: $19.04 – $28.56/hour
- Remote-first flexibility
- Time off: 8 company holidays + 2 personal days + minimum 18 days PTO
- Medical, dental, vision, pet insurance
- 401(k) with matching
- Company-paid life insurance and short/long-term disability
- Colleague Assistance Program + One Call Foundation support during hardships
Urgency
No deadline listed, but roles like this move when the pipeline is hot, so applying while it’s active is the smart play.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 3, 2026 | Uncategorized
This role is for someone who can juggle patients, providers, and clients on the phone, solve problems fast, and keep everything documented clean. You’ll handle everything from routine questions to escalations, and you may coach newer teammates along the way.
About One Call
One Call helps injured workers get the care they need when they need it. They’re remote-first and anchored in values like Think Big, Go Fast, Deliver Awe, Win Together, and Care Deeply.
Schedule
Full-time
Remote (United States)
No posting deadline (applications accepted on an ongoing basis)
What You’ll Do
- Serve as the primary point of contact to coordinate medical services and patient care
- Resolve routine and complex inquiries from clients, patients, and providers
- Handle escalations with independent judgment; lead low-to-moderate escalation resolution
- Use root cause analysis to identify what’s really driving an issue and fix it
- Deliver “plus 1” customer care (empathy, accountability, resilience, fairness, etc.)
- Document clear, detailed notes to reduce follow-ups and confusion
- Perform admin work as needed (research, reports, billing support, interpreting data)
- Navigate multiple software systems and meet role-based KPIs
- Mentor or coach less experienced colleagues on handling client interactions
- Follow HIPAA and other regulatory requirements in daily work
What You Need
- 2 years of post-high school education or 3+ years of relevant experience
- Associate or bachelor’s degree preferred (or equivalent combination of experience/training)
- Strong customer service skills and steady phone presence
- Strong verbal and written communication
- Solid computer navigation skills and comfort using multiple systems
- High empathy and people skills, especially in stressful situations
- Ability to work independently and stay organized with follow-up and workload
- Comfortable in a fast-paced environment with productivity expectations
Benefits
- Salary range: $17.50 – $25.35/hour
- Remote-first flexibility
- Time off: 8 company holidays + 2 personal days + minimum 18 days PTO
- Medical, dental, vision, pet insurance
- 401(k) with matching
- Company-paid life insurance and short/long-term disability
- Colleague Assistance Program (counseling + financial services)
- One Call Foundation support during unexpected hardships
Urgency
Applications are accepted on an ongoing basis, so the best move is to apply while the posting is active.
If you’ve done call-center style coordination, healthcare scheduling, patient services, claims support, or heavy phone work, this lines up clean.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 3, 2026 | Uncategorized
If you like detail-heavy work, rules, and getting things “clean” in a system, this is a solid entry-level revenue-cycle/billing role. You’ll review and reprice bills using state/federal guidelines and client rules to help generate savings.
About One Call
One Call supports injured workers by helping them get the care they need when they need it. They’re a remote-first company built around core values like Think Big, Go Fast, Deliver Awe, Win Together, and Care Deeply.
Schedule
Full-time
Remote (United States)
Applications accepted on an ongoing basis (no deadline)
What You’ll Do
- Review bills submitted by payors/channel partners in One Call’s retrospective program
- Apply state and federal guidelines, fee schedules, and customer-specific rules to reprice bills for cost savings
- Learn and stay current on billing protocols, regulations, and internal procedures
- Research billing errors and initiate resolutions
- Respond to internal and external customer inquiries in a timely way
- Document processes for assigned tasks and keep documentation updated
- Coordinate with internal departments to resolve discrepancies
- Communicate with providers and claim professionals as needed to process bills accurately
What You Need
- High school diploma or GED
- Knowledge of billing rules/regulations (or willingness to learn quickly)
- Strong customer service and professional communication skills
- Solid computer navigation skills and Microsoft Office proficiency
- Detail-oriented, organized, and able to handle multiple tasks
- Able to work independently and in a team environment
- Able to maintain confidentiality
- Comfortable with a productivity-paced environment and moderate to significant workload pressure
- Entry-level: typically less than 1 year of office and/or billing experience
Benefits
- Pay range: $17.50 – $25.35/hour
- Remote-first flexibility
- Time off: 8 company holidays + 2 personal days + minimum 18 days PTO
- Medical, dental, vision, pet insurance
- 401(k) with matching
- Company-paid life insurance and short/long-term disability
- Colleague Assistance Program (counseling + financial services)
- One Call Foundation support for unexpected hardships
Take a swing at it while it’s fresh and you’re in “apply mode.”
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 3, 2026 | Uncategorized
If you’re an instructional design grown-up who can juggle 6–8 projects, build training that actually sticks, and speak “healthcare + eLearning” fluently, this is a strong fit. You’ll lead design and development of learning content across Humana’s Primary Care Organization (PCO).
About CenterWell Senior Primary Care (Humana)
CenterWell Senior Primary Care (part of Humana) delivers proactive, preventive care for seniors through integrated care teams. The PCO Learning Design Team builds and maintains learning programs that support associates across standard and market-specific training needs.
Schedule
Full-time (40 hours/week)
Remote, nationwide
Minimal travel (<10% annually); occasional travel to offices for training/meetings may be required
Work-from-home requirements:
- Recommended internet speed: 25 Mbps download / 10 Mbps upload
- Wireless/wired cable or DSL suggested
- Satellite/cellular/microwave allowed only if approved by leadership
- Dedicated, interruption-free workspace to protect PHI/HIPAA
- Internet stipend provided bi-weekly for associates working from home in CA, IL, MT, or SD
- Company provides telephone equipment needed for the role
What You’ll Do
- Design and storyboard enterprise learning using instructional design models (ADDIE, SAM, Agile)
- Partner with education leads, SMEs, stakeholders, and vendors to develop learning content
- Build engaging programs and materials (eLearning, VILT, courses, videos, guides, manuals, simulations, role plays, games, assessments)
- Recommend new methods and technologies to improve learning delivery and outcomes
- Measure effectiveness using metrics and assessments; improve content and processes continuously
- Support integration of training into the LMS and act as a design/development resource for departments
- Lead large projects, coordinate stakeholders, and deliver on timelines in a high-volume project environment
What You Need
- Bachelor’s degree
- 5+ years of eLearning and VILT instructional design/development grounded in adult learning theory
- 2+ years leading projects across a matrixed organization
- Demonstrated experience leading teams and building a strong team culture
- Proficiency in Microsoft Office (including PowerPoint)
- Experience with authoring tools (Adobe suite, Captivate, Camtasia, Articulate 360, Vyond, or similar)
- Healthcare experience (must have worked in a healthcare setting)
- Business/financial analytics experience tied to learning strategies and adult learning theories
Preferred Qualifications
- Working knowledge of Clinical Operations workflows
- Master’s degree (MBA, Learning & Performance, Education, HR/Org Design, or related)
- Instructional design certification
Benefits
- Pay range: $94,900 – $130,500 per year
- Bonus eligible (incentive plan based on company and/or individual performance)
- Medical, dental, vision
- 401(k)
- Time off (PTO, holidays, volunteer time off)
- Paid parental and caregiver leave
- Short- and long-term disability, life insurance, and additional benefits
Application window
Application deadline: 05/01/2026
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 3, 2026 | Uncategorized
This role is for someone who can drive performance and calm chaos at the same time. You’ll lead a small referral team, tighten the referral-to-doula match workflow, and personally handle a select set of high-priority referrals to make sure members get enrolled and matched fast.
About Pomelo Care
Pomelo Care delivers evidence-based, virtual healthcare for women and children across pregnancy/postpartum, infant/pediatrics, and perimenopause/menopause. They partner with payers, employers, and providers to expand access and improve outcomes through a 24/7, multidisciplinary care model.
Schedule
Remote (United States)
Full-time
Schedule details not listed
What You’ll Do
- Manage and coach a team of three Referral Specialists, including daily support and weekly 1:1s
- Track and drive key KPIs (outreach volume, enrollment conversion, doula matches) to hit targets
- Improve the referral-to-match pipeline by finding bottlenecks and implementing workflow upgrades
- Serve as first escalation point for complex enrollments, eligibility discrepancies, and sensitive payer/provider inquiries
- Personally manage outreach and enrollment for a limited set of high-priority or complex referrals via phone, SMS, and email
- Ensure real-time, accurate documentation in systems of record for member interactions and doula matches
- Coordinate with health plan case managers and external providers to keep referral status clear and handoffs smooth
- Audit team quality for compliance and a high standard member experience
- Own workflow documentation and training so the process can scale
What You Need
- 1–2+ years of lead or supervisory experience in healthcare, patient navigation, or high-volume enrollment operations
- Proven success as an individual contributor and willing to jump in when needed
- Strong ability to turn messy, unclear problems into repeatable workflows and clear frontline documentation
- Experience managing to daily metrics, coaching tactically, and driving goal attainment
- Familiarity with referral systems and insurance verification tools (ACH/portals)
- Strong written and verbal communication and solid stakeholder management
- Passion for maternal health equity and the impact of doula care
Benefits
- Competitive healthcare benefits
- Generous equity compensation (with some flexibility between equity and cash)
- Unlimited vacation
- First Round Network membership (community, mentorship, events, resources)
Pay
$90,000 – $115,000 base salary plus bonus
Total compensation may include equity and benefits
Move quick if you want it. These mission-heavy leadership roles don’t sit long.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 3, 2026 | Uncategorized
This is a finance ops support role inside an insurance brokerage world, with a heavy “keep the trains running” vibe: billing, receivables, Excel, client support, and some surety bond work. If you’re organized and unbothered by detail and follow-up, it’s a good lane.
About Risk Strategies
Risk Strategies is a large U.S. insurance brokerage (property & casualty, employee benefits, private client, consulting, etc.) with specialty practices and a big national footprint.
Schedule
- Remote (US, plus noted Remote California)
- Full-time
What You’ll Do
- Support Account Managers/Producers with day-to-day client/account needs
- Manage billing and receivables activity on assigned accounts
- Maintain and update account files, databases, and records
- Help with client proposals, analysis, and presentations
- Review, prepare, and execute bonds (surety/bonding work)
- Track and manage open items lists
- Monitor and update renewal action plans/strategies for compliance
- Handle client issues and questions, escalating as needed
- Participate in client meetings or group presentations (sometimes)
What You Need
- 2 years of business experience
- Strong Excel and Word skills
- Detail-oriented, accurate, organized
- Clear communication and not afraid to ask questions
Nice to Have
- Insurance accounting experience
- Some bonding/surety exposure (they mention you may take additional insurance coursework)
Pay
Urgency line
If you apply, make your resume scream: A/R + billing support, Excel skills, tight tracking habits, and anything even vaguely insurance-related (agency, brokerage, claims, premiums, invoicing).
Happy Hunting,
~Two Chicks…
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