by Terrance Ellis | Dec 26, 2025 | Uncategorized
Two sentences that grab attention and tell remote job seekers why this role matters.
Be the calm, organized connector for clients, families, and referral partners navigating behavioral healthcare. You’ll drive a smooth, supportive referral experience while staying locked in on accuracy, follow-through, and performance metrics.
About Charlie Health
Charlie Health provides personalized, virtual behavioral healthcare for youth and young adults facing mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving care through connection, coordination, and an exceptional client experience.
Schedule
- Remote
- Full-time (benefits provided for full-time, exempt employees)
- Must be based in Eugene, Oregon or within a commutable distance (as stated in posting)
- Work authorized in the United States; native or bilingual English proficiency
- Note: Posting also lists certain states as ineligible, and Oregon appears in that list, which conflicts with the Eugene requirement
What You’ll Do
- Support a positive, compassionate experience for clients and referral sources
- Speak with clients, families, and referral partners to understand needs and preferences
- Make accurate, timely outbound referrals for individuals not admitted to Charlie Health
- Coordinate with internal teams (clinical, admissions, partnerships) to complete responsibilities
- Document all interactions in the electronic record system
- Build knowledge of referral sources and services in collaboration with Outreach and Partnerships
- Serve as a liaison to ensure partner needs are met and the client experience stays central
- Follow policies and procedures while meeting performance metrics and productivity goals
What You Need
- Bachelor’s degree in health sciences, communications, psychology, social work, or related field
- 1–2 years relevant experience (healthcare preferred), especially in patient-facing roles such as case management, discharge planning, referrals, admissions, or outreach
- Strong interpersonal, relationship-building, and listening skills
- Metrics-driven mindset with experience working toward concrete targets
- History of meeting or exceeding KPIs
- Excellent written and verbal communication skills
- High organization and attention to detail
- Ability to thrive in a fast-paced environment and learn quickly
- Proficiency in Salesforce and Google Suite/MS Office
Benefits
- Comprehensive benefits for full-time, exempt employees (details provided by employer)
- Performance-based bonus (target)
- Base salary range: $45,000–$52,500 (pay varies by location, experience, internal equity, and business needs)
If this sounds like your lane, get your application in and be ready to speak to KPI wins and patient-facing experience.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’re the type who can keep patient data clean, charts tight, and teams moving without dropping details, Charlie Health is hiring a part-time Care Admin Specialist to support admissions and clinical operations through accurate data transfer, record maintenance, and admin support.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral healthcare for people navigating mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving treatment through connection and coordinated care.
Schedule
- Remote (United States)
- Part-time: 20–28 hours per week
- Not available in: Alaska, California, Maine, New York, Washington State, Washington, DC, Massachusetts, Oregon, New Jersey, Connecticut, Minnesota
- Colorado applicants: reviewed on a rolling basis
What You’ll Do
- Review and transfer patient data between Salesforce and medical record systems with accuracy
- Maintain patient charts and ensure documentation is complete, organized, and current
- Enter and update patient information in databases/EHRs; identify and fix discrepancies fast
- Support admissions and clinical teams with scheduling, meeting coordination, document prep, and correspondence
- Follow HIPAA and internal compliance protocols for handling confidential patient information
- Collaborate across admissions, clinical, and admin teams to keep patient care operations smooth
- Participate in training to build skills in care admin, data management, and compliance
What You Need
- 1+ year of relevant work experience
- Associate or Bachelor’s degree in health sciences, communications, or related field
- Strong attention to detail and organization in a fast-paced environment
- Solid communication skills and comfort working cross-functionally
- Commitment to confidentiality and compliance
- Willingness to learn new systems and workflows
- Nice to have: experience with data reconciliation, manual data entry, data migration, GSheets, Salesforce, and EMRs
Benefits
- Not listed in the post for this part-time role (Charlie Health benefits are typically referenced for full-time roles)
If your superpower is “quietly making chaos make sense,” this is that kind of job.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’re good at keeping two grown adults from setting the whole kitchen on fire, this one’s for you. B-Stock is hiring a Mediator to handle buyer/seller disputes using a directive shuttle mediation model (you talk to one side at a time). You’ll resolve order issues like shipping problems, shortages, “not as described,” and you’ll flag abuse of the dispute process.
About B-Stock
B-Stock is a major B2B re-commerce platform connecting retailers/brands with buyers for returned, trade-in, and overstock inventory. Big volume, lots of transactions, and a heavy emphasis on trust and process.
Schedule
Remote (USA)
Full-time
(Hours not listed)
What You’ll Do
- Manage disputes for a portfolio of assigned clients and learn each client’s policies
- Use critical thinking, negotiation, basic math, and due diligence to determine fair resolutions
- Communicate clearly with buyers and sellers (email/phone), setting expectations and keeping it moving
- De-escalate high-stress situations while staying objective
- Spot trends and partner with Account Managers to recommend policy/process improvements that reduce disputes and improve buyer experience
- Flag suspected abuse of the dispute process for internal review
What You Need
- Bachelor’s degree required
- Basic mediation training or equivalent coursework
- Strong written and verbal communication
- Decision-making based on sound reasoning, results-oriented, self-managed
- Collaborative mindset (cross-team work is part of the job)
- Proficiency with web-based tools + Microsoft Office, strong Excel comfort
- Solid basic math/accounting understanding
- Strong time management, organization, persuasion, and customer service skills
- Interest in building a career in dispute resolution
Nice to Have
- Experience de-escalating high-stress situations
- Knowledge of retail/liquidation/wholesale or ecommerce/online auctions
- Experience with shipping claims, returns, mobile sales/returns
- Second language proficiency
Benefits
- Competitive comp + bonus and equity/options
- Medical, dental, vision
- 401(k) match
- PTO
- Remote work options
- Continuing education support
- Team events/off-sites (and unlimited office snacks if you’re ever onsite)
Pay
$20.19 – $24.04 per hour
My honest read: this is case management + customer conflict + policy enforcement. If you hate saying “no” clearly, you’ll drown. If you can be empathetic and firm without getting emotionally hooked, you’ll cook here.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’ve worked insurance follow-up or denial management, this is that lane, just focused on Medicaid. Your whole world is: stuck claims, wrong pays, denials, fixes, appeals, and keeping everything inside filing limits.
About Digitech (Sarnova Family)
Digitech is part of the Sarnova family and provides billing + technology services for the EMS transport industry, with a platform built to monitor and automate the EMS revenue cycle.
Schedule
100% remote
(Shift/hours not listed)
What You’ll Do
- Work Medicaid claims that are pending, on hold, denied, or incorrectly paid
- Review held claims to identify the cause and resolve what’s blocking payment
- Investigate denials, determine why they happened, and complete follow-up actions
- Send additional info to Medicaid as needed and/or submit appeals
- Handle correspondence via mail/email and process any necessary refunds
- Keep work compliant with Medicaid rules, regulations, and timely filing limits
- Jump in on other tasks as assigned by management
What You Need
- Strong attention to detail and accuracy (this role will expose sloppy fast)
- Ability to multitask and manage high volume queues with tight deadlines
- Minimum typing speed: 40 wpm
- Comfortable in MS Outlook, Word, Excel
- Calm, professional phone communication (even when you’re getting the runaround)
- Organized and able to prioritize work independently
- Bonus: experience in a metrics-driven/calls-monitored environment
Benefits
Competitive pay (not listed)
Comprehensive benefits package
401(k) plan
EEO employer
Quick reality check: Medicaid follow-up can be a grind. If you’re steady, persistent, and you actually enjoy turning “no” into “paid,” this is solid remote work.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’ve done cash posting or refunds in medical billing, this is right in your lane: handle refund requests, post them accurately, and work the weird corners (attorneys, no fault, workers’ comp, VA) without dropping the ball.
About Digitech (Sarnova Family)
Digitech is part of Sarnova, a national healthcare distribution and EMS revenue cycle management leader, supporting EMS and respiratory markets.
Schedule
Full-time, permanent, 100% remote
Reports to: Manager of the Refunds Department
Important: Cash Posting or Refunds experience is required
What You’ll Do
- Receive refund requests and process them quickly and correctly
- Post and record refunds accurately (insurance + patients)
- Communicate with attorneys, no-fault insurance, workers’ comp, and the VA as needed
- Handle correspondence, faxes, and pending issues
- Support other tasks assigned by the department manager
What You Need
- Prior cash posting and/or refunds experience (required)
- Strong math skills and high accuracy under pressure
- Ability to read and understand EOBs (non-negotiable for this kind of work)
- Comfortable with dual monitors and admin-heavy workflows
- Organized, deadline-driven, and able to multitask
- Professional phone presence and steady composure
- Dependable, punctual, accountable, willing to ask questions
Benefits
Competitive pay (not listed)
Comprehensive benefits package
401(k) plan
EEO employer
Straight talk: this role is all precision. If you’re the type who double-checks numbers, loves clean ledgers, and doesn’t panic when a refund gets complicated, you’ll shine. If you hate detail work and repetitive queues, this will feel like slow torture.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
This is a classic insurance follow-up and denials role: you’re working claims after submission to commercial carriers, chasing down holds, denials, underpayments, and missing info until the claim gets resolved. If you’re detail-obsessed, can live in queues, and don’t fold on phone calls with insurers, it’s a solid remote lane.
About Digitech (Sarnova Family)
Digitech provides billing and tech services for the EMS transport industry and operates under the Sarnova family of companies.
Schedule
Full-time, 100% remote
Monday–Friday, standard business hours
Team operates on Eastern Time
Equipment provided, but you must use your personal phone for outbound calls to insurance carriers
What You’ll Do
- Work pending/on-hold/denied/incorrectly paid claims with commercial insurance carriers
- Identify root causes for holds and denials and take action to resolve
- Request and submit additional documentation or information to insurers
- Support appeals when needed
- Handle correspondence (mail/email) and process refunds when necessary
- Keep work moving in a high-volume, deadline-driven environment
What You Need
- Strong attention to detail and follow-through (this job is basically “close the loop” all day)
- Solid computer skills (Outlook, Word, Excel)
- 40 WPM typing minimum
- Comfort managing heavy volume and tight daily deadlines
- Confident, calm phone communication with insurance reps
- Organized, able to prioritize and multitask
- Bonus if you’ve worked somewhere with monitored calls/metrics and didn’t melt under it
Benefits
Competitive pay (not listed)
Comprehensive benefits package (details not listed)
401(k) plan
EEO employer
Quick reality check: this is not “customer service vibes.” It’s revenue-cycle grind work. If you hate repetitive follow-up, denials, and insurer phone tag, you’ll hate this. If you like resolving puzzles, tracking outcomes, and clearing backlogs, you’ll do well.
Happy Hunting,
~Two Chicks…
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