by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’re good at keeping two grown adults from setting the whole kitchen on fire, this one’s for you. B-Stock is hiring a Mediator to handle buyer/seller disputes using a directive shuttle mediation model (you talk to one side at a time). You’ll resolve order issues like shipping problems, shortages, “not as described,” and you’ll flag abuse of the dispute process.
About B-Stock
B-Stock is a major B2B re-commerce platform connecting retailers/brands with buyers for returned, trade-in, and overstock inventory. Big volume, lots of transactions, and a heavy emphasis on trust and process.
Schedule
Remote (USA)
Full-time
(Hours not listed)
What You’ll Do
- Manage disputes for a portfolio of assigned clients and learn each client’s policies
- Use critical thinking, negotiation, basic math, and due diligence to determine fair resolutions
- Communicate clearly with buyers and sellers (email/phone), setting expectations and keeping it moving
- De-escalate high-stress situations while staying objective
- Spot trends and partner with Account Managers to recommend policy/process improvements that reduce disputes and improve buyer experience
- Flag suspected abuse of the dispute process for internal review
What You Need
- Bachelor’s degree required
- Basic mediation training or equivalent coursework
- Strong written and verbal communication
- Decision-making based on sound reasoning, results-oriented, self-managed
- Collaborative mindset (cross-team work is part of the job)
- Proficiency with web-based tools + Microsoft Office, strong Excel comfort
- Solid basic math/accounting understanding
- Strong time management, organization, persuasion, and customer service skills
- Interest in building a career in dispute resolution
Nice to Have
- Experience de-escalating high-stress situations
- Knowledge of retail/liquidation/wholesale or ecommerce/online auctions
- Experience with shipping claims, returns, mobile sales/returns
- Second language proficiency
Benefits
- Competitive comp + bonus and equity/options
- Medical, dental, vision
- 401(k) match
- PTO
- Remote work options
- Continuing education support
- Team events/off-sites (and unlimited office snacks if you’re ever onsite)
Pay
$20.19 – $24.04 per hour
My honest read: this is case management + customer conflict + policy enforcement. If you hate saying “no” clearly, you’ll drown. If you can be empathetic and firm without getting emotionally hooked, you’ll cook here.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’ve worked insurance follow-up or denial management, this is that lane, just focused on Medicaid. Your whole world is: stuck claims, wrong pays, denials, fixes, appeals, and keeping everything inside filing limits.
About Digitech (Sarnova Family)
Digitech is part of the Sarnova family and provides billing + technology services for the EMS transport industry, with a platform built to monitor and automate the EMS revenue cycle.
Schedule
100% remote
(Shift/hours not listed)
What You’ll Do
- Work Medicaid claims that are pending, on hold, denied, or incorrectly paid
- Review held claims to identify the cause and resolve what’s blocking payment
- Investigate denials, determine why they happened, and complete follow-up actions
- Send additional info to Medicaid as needed and/or submit appeals
- Handle correspondence via mail/email and process any necessary refunds
- Keep work compliant with Medicaid rules, regulations, and timely filing limits
- Jump in on other tasks as assigned by management
What You Need
- Strong attention to detail and accuracy (this role will expose sloppy fast)
- Ability to multitask and manage high volume queues with tight deadlines
- Minimum typing speed: 40 wpm
- Comfortable in MS Outlook, Word, Excel
- Calm, professional phone communication (even when you’re getting the runaround)
- Organized and able to prioritize work independently
- Bonus: experience in a metrics-driven/calls-monitored environment
Benefits
Competitive pay (not listed)
Comprehensive benefits package
401(k) plan
EEO employer
Quick reality check: Medicaid follow-up can be a grind. If you’re steady, persistent, and you actually enjoy turning “no” into “paid,” this is solid remote work.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’ve done cash posting or refunds in medical billing, this is right in your lane: handle refund requests, post them accurately, and work the weird corners (attorneys, no fault, workers’ comp, VA) without dropping the ball.
About Digitech (Sarnova Family)
Digitech is part of Sarnova, a national healthcare distribution and EMS revenue cycle management leader, supporting EMS and respiratory markets.
Schedule
Full-time, permanent, 100% remote
Reports to: Manager of the Refunds Department
Important: Cash Posting or Refunds experience is required
What You’ll Do
- Receive refund requests and process them quickly and correctly
- Post and record refunds accurately (insurance + patients)
- Communicate with attorneys, no-fault insurance, workers’ comp, and the VA as needed
- Handle correspondence, faxes, and pending issues
- Support other tasks assigned by the department manager
What You Need
- Prior cash posting and/or refunds experience (required)
- Strong math skills and high accuracy under pressure
- Ability to read and understand EOBs (non-negotiable for this kind of work)
- Comfortable with dual monitors and admin-heavy workflows
- Organized, deadline-driven, and able to multitask
- Professional phone presence and steady composure
- Dependable, punctual, accountable, willing to ask questions
Benefits
Competitive pay (not listed)
Comprehensive benefits package
401(k) plan
EEO employer
Straight talk: this role is all precision. If you’re the type who double-checks numbers, loves clean ledgers, and doesn’t panic when a refund gets complicated, you’ll shine. If you hate detail work and repetitive queues, this will feel like slow torture.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
This is a classic insurance follow-up and denials role: you’re working claims after submission to commercial carriers, chasing down holds, denials, underpayments, and missing info until the claim gets resolved. If you’re detail-obsessed, can live in queues, and don’t fold on phone calls with insurers, it’s a solid remote lane.
About Digitech (Sarnova Family)
Digitech provides billing and tech services for the EMS transport industry and operates under the Sarnova family of companies.
Schedule
Full-time, 100% remote
Monday–Friday, standard business hours
Team operates on Eastern Time
Equipment provided, but you must use your personal phone for outbound calls to insurance carriers
What You’ll Do
- Work pending/on-hold/denied/incorrectly paid claims with commercial insurance carriers
- Identify root causes for holds and denials and take action to resolve
- Request and submit additional documentation or information to insurers
- Support appeals when needed
- Handle correspondence (mail/email) and process refunds when necessary
- Keep work moving in a high-volume, deadline-driven environment
What You Need
- Strong attention to detail and follow-through (this job is basically “close the loop” all day)
- Solid computer skills (Outlook, Word, Excel)
- 40 WPM typing minimum
- Comfort managing heavy volume and tight daily deadlines
- Confident, calm phone communication with insurance reps
- Organized, able to prioritize and multitask
- Bonus if you’ve worked somewhere with monitored calls/metrics and didn’t melt under it
Benefits
Competitive pay (not listed)
Comprehensive benefits package (details not listed)
401(k) plan
EEO employer
Quick reality check: this is not “customer service vibes.” It’s revenue-cycle grind work. If you hate repetitive follow-up, denials, and insurer phone tag, you’ll hate this. If you like resolving puzzles, tracking outcomes, and clearing backlogs, you’ll do well.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
This is outside B2B territory sales with a purpose: you’re building relationships with EMS, fire, and law enforcement agencies and helping them get the right gear fast. If you can sell, build trust, and speak “public safety” without sounding like a robot, you’ll do well here.
About Bound Tree Medical (Sarnova Family)
Bound Tree Medical supplies EMS products and supports first responders nationwide. They’re part of Sarnova, a large national healthcare distribution and EMS-focused services company.
Schedule
Remote role covering the California Central Coast territory
Travel expected for customer visits, trade shows, conferences, and industry events (frequency not listed)
What You’ll Do
- Build and grow relationships with EMS agencies, fire departments, police departments, and other public safety organizations in your territory
- Provide product insights, demos, and pricing support tailored to real-world field needs
- Coordinate with internal teams to solve customer issues and keep accounts supported
- Represent Bound Tree at trade shows, conferences, and industry events as a trusted partner
What You Need
- Either:
- Experience in EMS, fire, or pre-hospital care, or
- Strong outside B2B sales background with interest in serving public safety customers
- Strong relationship-building and communication skills
- Ability to explain complex product info simply to different audiences
- A service-minded, growth-focused approach (this is consultative selling, not hard pitching)
Benefits
Competitive salary (not listed; commensurate with experience)
Comprehensive benefits package (details not listed)
401(k) plan
Equal Opportunity Employer
Straight talk: if your background is more “customer service” than “outside territory sales,” this one can be a stretch. Not impossible, but you’d need proof you can hunt, manage a book, and stay on top of a geographic territory. If you want, paste your current resume bullets (just the experience section) and I’ll tell you whether you’re a fit and how to position it without lying.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’re sharp with details and you don’t get rattled by volume, this is a steady, production-style coding role focused on EMS transport claims. You’ll review claims, verify medical necessity, assign the right level of service and carrier, and fix discrepancies before the claim goes out.
About Digitech (Sarnova Family)
Digitech provides billing and technology services to the EMS transport industry, with a cloud-based platform that supports the full EMS revenue lifecycle. Digitech is part of the Sarnova family of companies (including Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Emergency Medical Products).
Schedule
Remote (Work from home)
Monday–Friday, standard business hours
Team operates on Eastern Time: 8:00 AM–4:30 PM ET
What You’ll Do
- Review EMS claims and assign:
- Level of service
- Carrier
- Other required claim details for processing
- Confirm signatures are complete and documentation supports medical necessity
- Validate the level of service is appropriate based on the record
- Correct discrepancies found during review
- Verify trip mileage and question/correct inconsistencies
- Process a high daily volume of claims while meeting deadlines and quotas
What You Need
- Medical billing experience (required)
- Strong attention to detail, follow-through, and daily deadline discipline
- Strong computer skills plus basic Microsoft Outlook, Word, and Excel
- Typing speed: minimum 40 WPM
- Ability to self-manage, prioritize, and keep output moving
- Comfort with metric-driven work where performance is monitored/scored (helpful)
- Quiet home workspace
- Strong written and verbal communication, professional tone
Nice to Have
- Background as a Paramedic, EMT, RN, or LPN
- Prior experience coding emergency medical claims
Benefits
Competitive pay (not listed; based on experience)
Comprehensive benefits package (details not listed)
401(k) plan
Equal Opportunity Employer
Real talk: this is “heads down, high volume, no excuses” work. If you apply, your resume should highlight quotas/production metrics, claim review accuracy, EMS or emergency care exposure, and anything that proves you can stay consistent all day without quality slipping.
Happy Hunting,
~Two Chicks…
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