by Terrance Ellis | Dec 26, 2025 | Uncategorized
This is a leadership seat for an independently licensed clinician who can run a high-volume, high-standard admissions operation and still jump in to complete biopsychosocial assessments when needed. You’ll manage and develop the admissions clinical team, tighten processes, ensure compliance, and directly impact how many clients Charlie Health can serve.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment for people navigating mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving care through connection, evidence-informed practices, and a model designed for clients with complex needs.
Schedule
- Remote (United States)
- Full-time, exempt (salaried)
- Monday–Friday: 11am–7pm or 12pm–8pm (role may require flexibility beyond set hours)
- Not presently available in Illinois
What You’ll Do
- Manage a team of Admissions Assessment Therapists, Associates, and/or Coordinators to hit departmental objectives
- Lead supervision and development, including:
- Performance reviews
- Weekly 1:1 check-ins
- Team meetings
- Hiring, training, coaching, and ongoing growth plans
- Oversee intake and assessments for national virtual IOP programming
- Complete monthly chart audits to ensure compliance and quality assurance
- Partner cross-functionally with Clinical Leadership, Admissions Leadership, Compliance, Revenue Cycle, and Utilization Review to improve the admissions process and client experience
- Help define admissions best practices and create/revise policies and procedures
- Handle escalations, provide service recovery, and determine next steps for complex situations
- When needed, complete HIPAA-compliant virtual biopsychosocial assessments across age groups (children through adults)
- Identify when crisis intervention, safety assessment, or a higher level of care is needed and coordinate accordingly
- Build provisional diagnoses using DSM-5 criteria and document thoroughly in the EMR
- Assign treatment team members and group schedules and communicate new admissions to staff
- Adapt quickly to organizational change and shifting priorities as the company scales
What You Need
- 2+ years of behavioral health admissions supervisory/management experience (required)
- Master’s degree in mental health or related field (required)
- Independent mental health licensure (required; all disciplines welcome)
- Strong project management skills in a fast-paced environment
- Ability to motivate teams, communicate clearly, and build rapport across all levels
- High proficiency navigating EMR systems
- Salesforce experience preferred
- Comfort with cloud-based tools (Gmail, Slack, Dropbox, Zoom, Office, EMR)
- Experience working with a wide range of ages
- Work authorization in the U.S. and native or bilingual English proficiency
- Reliable, confidential, telehealth-ready tech setup
Benefits
- Comprehensive benefits offered to full-time, exempt employees
Real talk: this is not a “clinical supervisor who rarely touches cases” situation. They want a builder who can lead people, own metrics, standardize quality, and still perform the work when the line gets long.
Take action: if you’re in Illinois, don’t waste time on this one since it’s currently not available there. If you’re not, this is a strong move if you’ve actually led admissions teams and can prove outcomes (volume, time-to-admit, QA/compliance scores, team KPI lift).
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
This role is for a master’s-level clinician who can build quick rapport, run strong biopsychosocials, and make sharp level-of-care decisions in a fast-moving, virtual admissions environment. You’ll be the clinical front door: assessing needs, guiding families, and setting clients up with the right treatment plan from day one.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment for people navigating mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving care through connection, evidence-informed practices, and a model built for people with complex needs.
Schedule
- Remote (United States)
- Full-time, exempt
- Must be available 12pm–8pm (options listed by Charlie Health):
- Monday–Friday, or
- Sunday–Thursday
- Telehealth-ready: reliable, confidential tech setup required
- Not available in: Alaska, California, Colorado, Connecticut, Maine, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington State, or Washington, DC
What You’ll Do
- Meet with clients at admission, build rapport, and guide them through intake with clarity and care
- Complete virtual biopsychosocial assessments across a broad age range (children through adults)
- Determine appropriateness and fit for a virtual Intensive Outpatient Program (IOP) level of care
- Develop provisional mental health diagnoses using DSM-5 criteria
- Document client information in the EMR according to regulatory standards
- Assign treatment team members and group schedules, and communicate new admissions to staff
- Coordinate with Admissions, Benefits Verification, Utilization Review, and Clinical teams to move intakes efficiently
- Collaborate with referral sources (hospitals, treatment centers, psychiatrists, therapists, and other providers)
What You Need
- Master’s degree in mental health, social work, or a related field (required)
- Experience working with a wide range of ages (children, teens, young adults, and adults)
- Experience with behavioral health assessments and admissions (preferred)
- Strong interpersonal skills and a confident, warm communication style
- Comfort moving quickly while keeping documentation accurate and clinically sound
- Work authorization in the U.S. and native or bilingual English proficiency
- Reliable technology to deliver compliant, uninterrupted telehealth services
Benefits
- Comprehensive benefits offered to full-time, exempt employees
Compensation
- Expected base pay: $50,000–$60,000 per year (depends on location, experience, and internal equity)
- Total compensation may include additional incentives/bonuses depending on role structure
One real talk note: this job wants someone who can be clinically solid and operationally fast. If you’re slow-and-perfect in documentation, it’ll feel like quicksand. If you’re fast-and-sloppy, you won’t last. The sweet spot is calm, structured, and efficient.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
This role is for somebody who can keep referral sources informed during treatment and then land the plane clean at discharge. You’ll build aftercare plans that are realistic, clinically appropriate, and actually get clients placed, not just “here’s a list of providers, good luck.”
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment for people navigating mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving care by building real connection between clients, clinicians, loved ones, and the communities that support them.
Schedule
- Remote (United States)
- Full-time (exempt)
- Not available to candidates in: Alaska, California, Colorado, Connecticut, Maine, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington State, Washington DC
- Some roles ask about late afternoon/evening availability during the application process
What You’ll Do
- Provide consistent, high-quality treatment updates to referral sources (hospitals, outpatient practices, schools, government orgs)
- Build and maintain strong, professional relationships with referral providers
- Coordinate discharge planning and develop comprehensive, clinically appropriate discharge plans
- Identify appropriate aftercare resources and make accurate, timely referrals for discharging clients
- Use and maintain a nationwide provider database to locate strong-fit referral options
- Submit referrals via each external provider’s preferred communication channels
- Follow up with clients and external providers to verify placement and smooth transitions
- Ensure receiving providers have the required clinical materials and information to evaluate referrals
- Document case management contacts in progress notes and update therapists/case managers and the treatment team
- Collaborate with internal teams (clinical, admissions, outreach/partnerships) to support client needs
- Follow policies and procedures while meeting performance metrics goals
What You Need
- Bachelor’s degree in health sciences, communications, psychology, social work, or a related field
- 2+ years of relevant experience (healthcare preferred), such as:
- Case management
- Discharge planning
- Referral relations
- Admissions
- Outreach
- Strong interpersonal, relationship-building, and listening skills
- Metrics-driven mindset and comfort working toward concrete targets
- Excellent written and verbal communication skills
- High organization and attention to detail in a fast-paced environment
- Work authorized in the U.S.; native or bilingual English proficiency
- Proficiency in Salesforce plus Google Suite/Microsoft Office
Benefits
- Comprehensive benefits for full-time, exempt employees
- Base pay: $52,500–$60,000 (final pay varies by location and experience)
- Total compensation may include incentives, discretionary bonuses, and other Charlie Health-sponsored benefits
This is the kind of job where “organized” can’t be a vibe, it has to be a skill. If you’re strong at follow-through, placement verification, and clean documentation, you’ll look like a superhero here.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’re great at relationship-based coordination and you can build solid discharge plans that don’t fall apart the minute a client logs off, this role is built for you. You’ll keep referral sources informed during treatment and help clients land real aftercare options when they discharge.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment for people navigating mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving care through connection, coordination, and strong outcomes from home.
Schedule
- Remote (United States)
- Full-time (exempt)
- Not available to candidates in: Alaska, California, Colorado, Connecticut, Maine, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington State, Washington DC
What You’ll Do
- Provide consistent, high-quality treatment updates to referral sources (hospitals, outpatient practices, schools, government orgs)
- Build and maintain trusting relationships with referral providers through professional, collaborative communication
- Coordinate discharge planning and create comprehensive, clinically appropriate aftercare plans
- Identify appropriate aftercare resources and make accurate, timely referrals for discharging clients
- Use and maintain a nationwide provider database to find strong-fit referral options
- Place referrals through each provider’s preferred communication channel
- Follow up with clients and/or external providers to confirm placement and smooth transitions
- Ensure receiving providers have all required clinical materials to evaluate/accept referrals
- Document case management contacts in progress notes and update therapists/case managers and the treatment team
- Collaborate with internal stakeholders (clinical team, admissions team, outreach/partnerships) to support client needs
- Follow policies, procedures, and performance metric expectations
What You Need
- Bachelor’s degree in health sciences, communications, psychology, social work, or related field
- 2+ years relevant experience (healthcare strongly preferred), such as:
- Case management
- Discharge planning
- Referral relations
- Admissions
- Outreach
- Strong relationship-building and listening skills
- Metrics-minded and comfortable working toward concrete targets
- Excellent written and verbal communication
- Highly organized with sharp attention to detail
- Ability to move fast, learn quickly, and stay calm in a high-volume environment
- Proficiency in Salesforce + Google Suite / Microsoft Office
- Work authorized in the U.S.; native or bilingual English
Benefits
- Comprehensive benefits for full-time, exempt employees
- Base pay: $52,500–$60,000 (final offer varies by location and experience)
- Total compensation may also include incentives, discretionary bonuses, and additional Charlie Health-sponsored benefits
Quick reality check: This is basically “relationship manager + discharge planner + logistics” in one. If you don’t like follow-ups and documentation, it’ll chew you up. If you love getting the handoff right, you’ll shine.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
Two sentences that grab attention and tell remote job seekers why this role matters.
Be the calm, organized connector for clients, families, and referral partners navigating behavioral healthcare. You’ll drive a smooth, supportive referral experience while staying locked in on accuracy, follow-through, and performance metrics.
About Charlie Health
Charlie Health provides personalized, virtual behavioral healthcare for youth and young adults facing mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving care through connection, coordination, and an exceptional client experience.
Schedule
- Remote
- Full-time (benefits provided for full-time, exempt employees)
- Must be based in Eugene, Oregon or within a commutable distance (as stated in posting)
- Work authorized in the United States; native or bilingual English proficiency
- Note: Posting also lists certain states as ineligible, and Oregon appears in that list, which conflicts with the Eugene requirement
What You’ll Do
- Support a positive, compassionate experience for clients and referral sources
- Speak with clients, families, and referral partners to understand needs and preferences
- Make accurate, timely outbound referrals for individuals not admitted to Charlie Health
- Coordinate with internal teams (clinical, admissions, partnerships) to complete responsibilities
- Document all interactions in the electronic record system
- Build knowledge of referral sources and services in collaboration with Outreach and Partnerships
- Serve as a liaison to ensure partner needs are met and the client experience stays central
- Follow policies and procedures while meeting performance metrics and productivity goals
What You Need
- Bachelor’s degree in health sciences, communications, psychology, social work, or related field
- 1–2 years relevant experience (healthcare preferred), especially in patient-facing roles such as case management, discharge planning, referrals, admissions, or outreach
- Strong interpersonal, relationship-building, and listening skills
- Metrics-driven mindset with experience working toward concrete targets
- History of meeting or exceeding KPIs
- Excellent written and verbal communication skills
- High organization and attention to detail
- Ability to thrive in a fast-paced environment and learn quickly
- Proficiency in Salesforce and Google Suite/MS Office
Benefits
- Comprehensive benefits for full-time, exempt employees (details provided by employer)
- Performance-based bonus (target)
- Base salary range: $45,000–$52,500 (pay varies by location, experience, internal equity, and business needs)
If this sounds like your lane, get your application in and be ready to speak to KPI wins and patient-facing experience.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’re the type who can keep patient data clean, charts tight, and teams moving without dropping details, Charlie Health is hiring a part-time Care Admin Specialist to support admissions and clinical operations through accurate data transfer, record maintenance, and admin support.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral healthcare for people navigating mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving treatment through connection and coordinated care.
Schedule
- Remote (United States)
- Part-time: 20–28 hours per week
- Not available in: Alaska, California, Maine, New York, Washington State, Washington, DC, Massachusetts, Oregon, New Jersey, Connecticut, Minnesota
- Colorado applicants: reviewed on a rolling basis
What You’ll Do
- Review and transfer patient data between Salesforce and medical record systems with accuracy
- Maintain patient charts and ensure documentation is complete, organized, and current
- Enter and update patient information in databases/EHRs; identify and fix discrepancies fast
- Support admissions and clinical teams with scheduling, meeting coordination, document prep, and correspondence
- Follow HIPAA and internal compliance protocols for handling confidential patient information
- Collaborate across admissions, clinical, and admin teams to keep patient care operations smooth
- Participate in training to build skills in care admin, data management, and compliance
What You Need
- 1+ year of relevant work experience
- Associate or Bachelor’s degree in health sciences, communications, or related field
- Strong attention to detail and organization in a fast-paced environment
- Solid communication skills and comfort working cross-functionally
- Commitment to confidentiality and compliance
- Willingness to learn new systems and workflows
- Nice to have: experience with data reconciliation, manual data entry, data migration, GSheets, Salesforce, and EMRs
Benefits
- Not listed in the post for this part-time role (Charlie Health benefits are typically referenced for full-time roles)
If your superpower is “quietly making chaos make sense,” this is that kind of job.
Happy Hunting,
~Two Chicks…
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