Quality Assurance Specialist – Remote (Select States)

Help ABC Legal keep a high-performing nationwide network of process servers by coaching, training, and clearing blockers for underperforming servers. If you’re good with people, strong with follow-through, and can hold others accountable without being a jerk, this role is a solid fit.

About ABC Legal Services
ABC Legal is a national leader in service of process with 1,000+ team members and offices across major cities, headquartered in Seattle. They’ve been in the business for 30+ years and continue investing in technology and process improvements to stay ahead of competitors.

Schedule

  • Full-time
  • Remote: Yes, but must be located in one of these states: Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, South Carolina
  • Hours: 9:00am to 5:00pm Pacific
  • Weekend availability: Preferred

What You’ll Do

  • Support, train, and educate process servers who are underperforming based on key metrics
  • Provide coaching and meaningful feedback through direct communication with servers
  • Answer server questions, resolve blockers, and ensure expectations are clear
  • Set timelines for improvement and hold servers accountable to performance goals
  • Review assigned reports daily and re-engage disengaged servers to improve job attempt timeliness
  • Track and communicate blockers and recurring issues to leadership
  • Coordinate with recruiting when additional coverage is needed

What You Need

  • Experience coaching and/or training others
  • High school diploma or GED (required)
  • Strong written and verbal communication skills
  • Proficiency with Microsoft Office (Word, Excel)
  • Ability to analyze processes and recommend improvements
  • Familiarity with legal processes (nice to have)

Benefits

  • Health, Dental, and Vision insurance
  • 401(k) with company match
  • Paid time off
  • 7 paid company holidays
  • 4 floating holidays per year
  • Life Insurance and AD&D
  • Long-Term Disability
  • Flexible Spending Accounts (Health Care + Dependent Care)
  • Employee Assistance Program (EAP)
  • Pet Insurance

This is hourly, remote, and performance focused. Apply while it’s still open.
If you like coaching people into stronger habits and keeping teams running smooth, you’ll do well here.

Happy Hunting,
~Two Chicks…

APPLY HERE

Outreach Specialist – Remote

Scale outreach campaigns that actually move the needle, not spray-and-pray spam. If you can write emails people respond to, build real relationships in the SEO world, and make decisions based on performance data, Nightwatch wants you.

About Nightwatch
Nightwatch is a bootstrapped SaaS company building SEO and AI performance tracking tools that help teams improve online visibility. They’re fully remote, move fast, and value high standards, direct communication, and people who take initiative.

Schedule

  • Part-time (with potential to grow into full-time)
  • Remote: Yes (100%)
  • Hours: Flexible schedule
  • Collaboration: Regular Slack communication and weekly team calls
  • Expectation: High working ethics, consistent tracking, and outreach decisions based on results

What You’ll Do

  • Plan and execute cold outreach campaigns to build partnerships and visibility
  • Identify relevant businesses, websites, and decision-makers for outreach
  • Pitch Nightwatch to different personas (SEO experts, marketers, affiliates, influencers, website owners, business owners)
  • Manage backlink acquisition and guest post publishing efforts
  • Write and test outreach emails, pitches, and follow-ups to improve response rates
  • Work closely with the marketing team to align campaigns and messaging
  • Track outreach performance using spreadsheets and organized workflows
  • Maintain and grow outreach contact lists and relationship pipelines
  • Use open, click, and response rates to guide strategy and optimize campaigns
  • Bring initiative: propose and implement smarter outreach experiments and campaigns

What You Need

  • Strong ability to write resonating outreach messages
  • Familiarity with cold email and outreach workflows
  • Excellent English communication skills (written and verbal)
  • Ability to tailor messaging for different audiences and decision-makers
  • Awareness of SEO and marketing trends and how the ecosystem works
  • Experience crafting professional pitches and follow-ups
  • Basic knowledge of direct marketing
  • Strong organization, tracking habits, and problem-solving skills

Benefits

  • Fully remote work with flexible schedule
  • A close-knit team with room to grow into a larger role
  • High autonomy and space to test ideas and improve systems
  • Performance-driven environment where results matter

If you’re good at outreach, you’ll know this is rare: freedom + accountability + real impact. Apply.
Tell them what you’ve achieved so far and show what your outreach work looks like.

Happy Hunting,
~Two Chicks…

APPLY HERE

Product Manager – Remote

Lead a remote product team building tools that SEO pros and web agencies rely on to win. If you’re meticulous, market-aware, and good at turning customer reality into a sharp roadmap that engineers can actually ship, Nightwatch will feel like home.

About Nightwatch
Nightwatch is a bootstrapped SaaS company building SEO and AI performance tracking tools for internet professionals. They’re fully remote and value autonomy, direct communication, and people who thrive outside the traditional corporate playbook.

Schedule

  • Full-time
  • Remote: Yes (100%)
  • Hours: Not specified
  • Work style: Agile (Scrum experience preferred)
  • Expectation: Own the roadmap, keep teams aligned, and drive a smooth, low-friction build-and-ship cycle

What You’ll Do

  • Own product strategy and roadmap, keeping it clear and consistently communicated
  • Stay on top of SEO, website visibility, and internet marketing trends to guide product direction
  • Track competitor moves and research the market landscape
  • Conduct customer research and lead user testing to validate priorities
  • Manage and align a remote team of developers and designers
  • Partner with stakeholders and leadership to keep execution focused and outcomes measurable
  • Direct and improve the product development process for efficient shipping
  • Track and report performance of product improvements and delivery velocity
  • Stay accountable for a frictionless development cycle from planning to release

What You Need

  • Proven track record creating successful product strategies in SaaS/software
  • Strong UX instincts and understanding of well-designed web applications
  • Deep understanding of software development processes and product delivery
  • Strong knowledge of SEO, search engines, and website optimization
  • 3+ years of team management experience with strong leadership skills
  • Experience leading remote teams and working in agile environments (Scrum)
  • Ability to run customer research and effective user testing
  • Excellent communication skills (native or highly fluent English preferred)

Benefits

  • Fully remote work environment
  • High autonomy and flexibility with a tight-knit team
  • Direct influence over product direction and execution
  • A company culture built for builders, not corporate ladder-climbers

They want someone who can lead and ship, not just “manage.” If that’s you, apply.
Tell them why you want in and what you bring to the table.

Happy Hunting,
~Two Chicks…

APPLY HERE

Community & Account Manager – Remote

Be the human bridge between Nightwatch and the people using it to grow their businesses. If you love onboarding users, building community, and turning customer needs into clear product feedback, this is a strong remote role with real ownership.

About Nightwatch
Nightwatch is a bootstrapped SaaS company building SEO and AI performance tracking tools for internet professionals and fast-growing teams. They’re fully remote and run on autonomy, direct communication, and people who take initiative without needing hand-holding.

Schedule

  • Full-time
  • Remote: Yes (100%)
  • Hours: Not specified (remote, flexible environment)
  • Expectation: Proactive user engagement, strong communication, and ownership of onboarding and community growth

What You’ll Do

  • Build and manage an engaged user community around Nightwatch
  • Create and run an effective 1:1 onboarding strategy that helps users get value fast
  • Engage different user segments and collect feedback consistently
  • Translate customer needs and “wish lists” into clear insights for internal teams
  • Build processes and automation for reporting across tools and workflows
  • Partner closely with marketing and company leadership to drive retention and growth
  • Help hire and coach additional community and account managers as the team scales

What You Need

  • Experience in a similar SaaS environment (remote experience strongly preferred)
  • Proven ability to build and cultivate an online community
  • Experience training, onboarding, or guiding users online
  • Clear, concise communication and confident presentation skills
  • Strong awareness of technology and digital marketing, plus a basic understanding of SEO
  • Genuine interest in the broader internet and SEO ecosystem
  • Data-driven mindset with strong attention to detail

Benefits

  • Fully remote work environment
  • High autonomy and flexibility with direct, low-bureaucracy communication
  • A chance to shape onboarding, community strategy, and reporting systems
  • Growth runway, including future leadership through hiring and coaching

If you’re great with people and sharp with data, this is the kind of role where you can really matter.
Tell them why you want in and what you’ll bring to the team.

Happy Hunting,
~Two Chicks…

APPLY HERE

Project Manager – Remote

Help steer a remote product team building next-generation SEO and website visibility tools used by internet professionals. If you can translate customer insight into clear priorities, keep a roadmap moving, and guide a team to ship without chaos, this is your lane.

About Nightwatch
Nightwatch is a bootstrapped SaaS company building SEO and AI performance tracking tools for fast-growing teams. They’re fully remote, collaborative, and focused on building high-quality products with modern development practices and strong UX at the center.

Schedule

  • Full-time
  • Remote: Yes (flexible environment)
  • Hours: Not specified
  • Work style: Agile (Scrum experience preferred)
  • Expectation: Stay tightly connected to a distributed team and keep execution aligned across stakeholders

What You’ll Do

  • Own product strategy and help drive improvements based on customer needs and industry trends
  • Stay current on website visibility, marketing, and SEO to inform roadmap decisions
  • Conduct customer research and lead user testing to validate product direction
  • Organize tickets, maintain the roadmap, and keep priorities clear for the team
  • Lead the team through development and release cycles to ship effectively
  • Remove blockers, manage daily reporting, and keep progress visible
  • Collaborate with product owners, customer support, and marketing for alignment and execution
  • Track, measure, and report the performance of product improvements
  • Improve internal development processes and support a smooth product workflow
  • Communicate updates to leadership and stakeholders

What You Need

  • Proven track record developing successful product strategies
  • Strong UX instincts and understanding of what makes well-designed web applications
  • Solid knowledge of software development processes and product delivery
  • Experience working in a SaaS or software company
  • 3+ years of team management experience
  • Strong leadership, communication, and stakeholder management skills
  • Experience working remotely and managing agile workflows (Scrum)
  • Knowledge of website visibility, marketing, and SEO
  • Experience conducting customer research and leading user testing
  • Technical understanding is a plus (enough to communicate well with engineers)

Benefits

  • Fully remote work environment
  • Opportunity to shape product strategy and improve internal processes
  • Cross-functional collaboration with product, engineering, support, and marketing
  • Space to lead, own outcomes, and grow with a bootstrapped team

If you’re the kind of PM who makes teams calmer and products better, don’t hesitate.
Tell them what you bring to the table and how you’ve led teams to ship.

Happy Hunting,
~Two Chicks…

APPLY HERE

Live Chat Support Agent

Job Title: Live Chat Support Agent

Classification: 1099

Work Structure: Fully Remote

Shift: 10:30am-6:30pm ET Monday-Friday

Team: Enrollment Operations

Reports to: Product Manager

Location: United States 

Compensation: $18-$20 per hour

About Us

We are a mission-driven organization of clinicians, engineers, and professionals dedicated to transforming cardiovascular health. Our focus is on reducing the impact of heart disease through innovative solutions. Leveraging evidence-based research and telemedicine, we deliver specialized exercise and wellness programs tailored to older adults. Our goal is to enhance patients’ lives by promoting heart health and offering exceptional care that makes a lasting impact.

Job Summary

We are expanding rapidly and are looking for a compassionate, tech-savvy Live Chat Support Agent to be the first point of contact for individuals seeking to improve their heart health. In this role, you’ll engage with potential patients via live chat, providing clear, empathetic, and

informative responses to their questions. You’ll also play a key role in coordinating with our team to ensure timely follow-ups and callbacks, while helping triage and monitor missed calls and messages.

This is a meaningful opportunity to directly support individuals on their journey to better heart health — and to contribute to a mission that’s changing lives across the U.S.

Key Responsibilities

  • Respond to live chats from potential patients with professionalism, warmth, and clarity
  • Answer basic concepts related to our program offerings
  • Monitor and triage missed calls and messages, escalating as needed
  • Coordinate with internal team members to ensure timely patient follow-ups
  • Maintain accurate records of interactions in our CRM
  • Communicate efficiently across platforms like Slack to keep workflows running smoothly

Qualifications

  • Customer service experience — especially in a healthcare, wellness, or mission-driven setting
  • A passion for improving heart health and empowering individuals to take action
  • Ability to clearly explain health-related topics in a simple, empathetic way
  • Excellent written communication skills and a calm, helpful demeanor
  • Experience using CRMs, Slack, and/or chat support tools (a plus)
  • Prior experience as a live support/chat agent (a plus)
  • Self-Starter: Highly motivated and proactive, able to take initiative without requiring constant direction.
  • Growth-Oriented: Excited to grow into an integral role within our company and contribute to our long-term vision.

Additional Information

This role requires adherence to HIPAA and company confidentiality guidelines. All employees must pass a background check.

This description provides an overview of the Insurance Verification Manager’s responsibilities and qualifications. As the company grows, job requirements may evolve to meet changing needs.

*Note: This is a 1099 contractor position