by twochickswithasidehustle | Sep 8, 2024 | Uncategorized
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Internal Job Title: Cancellations Processor
Location: US-GA-Atlanta (Remote)
FLSA: Non-exempt
Job Overview:
This position provides support to dealerships and/or their representative. In executing the duties of the role, cancellation processors will ensure the dealerships, or their representatives will be reimbursing the unused portion of the contract cost. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required, but is not a complete list of all essential job functions.
Job Responsibilities:
- Process a minimum of 75 cancellations daily.
- Ability to multitask.
- Ensure documents are linked to the correct contracts.
- Return any documents that do not meet the cancellations requirements back to the dealership, agent, customer or finance company.
- Research all returned checks.
- Review all paperwork pertaining to the customer’s contract, including cancellation dates, repossession letters, payoff.
- Responding to emails daily
- Ability to adapt & adjust to new and current Cancellation changes.
- Other duties as assigned by upper management.
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
Job Requirements:
- High School Diploma or equivalent combination of education and experience required. College degree preferred.
- Minimum of three years’ experience in customer service, insurance claims, call center environment. Experience within Automotive Industry preferred.
- Must have strong computer skills and the ability to troubleshoot and service policy issues.
- Must be proficient in Windows and MS-Office Products.
- Strong analytical and problem-solving skills. Superior verbal/written skills and communications skills.
- Strong interpersonal skills essential, Ability to handle complex situations. Exercises sound judgment when interacting with customers.
- Must have knowledge of cancellation procedures and ability to process requests as required.
- Ability to handle customer/client conflicts with professionalism & satisfactory results.
- Must have the ability to work effectively within a team and independently to meet key Service Level standards.
- Good punctuation, spelling, mathematical, grammar and attention to detail a must.
- Strong knowledge & understanding of forms manager and ability to review terms & conditions on all contracts.
- Ability to comprehend form verbiage in utilizing accurate completion of a cancellation.
- Must be authorized to work in the U.S
- Must be able to successfully pass a background check.
#LI-Remote
Company Benefits:
- Medical, Dental, and Vision Insurance
- Flexible Spending Account
- Health Savings Account
- 401(k) Plan with Company Match
- Company-paid Short-Term and Long-Term Disability
- Company-paid Life Insurance
- Paid Holidays and Vacation
- Employee Referral Program
- Employee Assistance Program
- Wellness Programs
- Paid Community Service Opportunities
- Tuition Reimbursement
- Ongoing Training & Personal Development
About Safe-Guard Products International:
Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.
For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.
Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.
by twochickswithasidehustle | Sep 6, 2024 | Uncategorized
Welcome!
Are you passionate about supporting others through their life struggles? Do you currently have or have you ever had a background in psychology, counseling, coaching, or emotional wellness training? Have others in your life shared that you’re easy to talk to, warm, and a good listener? Do you enjoy communicating with others via text or chats?
If so, we welcome you to apply for the Peer Support Moderator role. Supportiv Peer Support Moderators guide, facilitate, and safeguard our 24/7 peer-to-peer small group chats. The position is a part-time contractor role, which does not include employee status or benefits. The role is 100% online/fully remote/work from home. Moderators designate their own flexible hours. Moderators may be eligible for incentives based on time commitment and work performance. All global time zones are welcome!
US: $15.50/hour
Global: Varies per standard country wages
We seek candidates with:
- Passion for emotional health and mental wellness
- Capacity to provide judgment-free support on a wide range of topics
- Strong interpersonal communication skills such as active listening, validation, empathy, open-ended questioning, and group facilitation
- Ability to self-edit advice giving or armchair therapy (both strictly prohibited) and follow protocols
- Openness to learning new skills, participating in ongoing training, and taking feedback towards continuous professional improvement
- Eagerness to think about experiences through chat participants’ perspective
- Willingness to offer suggestions on how to improve the moderator and chat participants’ experience
Job requirements:
- Age 18+
- Written and verbal fluency in English, including colloquialisms and slang
- Strong reading comprehension skills
- Tech-savviness and strong internet connection
- Minimum commitment of 5 hours of moderating per week
- Completion of a thorough qualification assessment (online, approximately six hours at your own pace and assisted by provided lessons) including topics such as empathy, tone, active listening, unconscious bias detection and response, conflict de-escalation, radical acceptance, and mental health basics..
- Completion of extended paid training on digital rapport building, group facilitation, reframing, collaborative problem solving, crisis protocols, troll detection and removal, resource sharing, competence boundaries, specialized topics & populations, trauma-informed care, and moderator wellness.
- Successful mastery of moderating skills demonstrated via exam and scenario testing
- Ongoing training, skill development, and performance feedback
by twochickswithasidehustle | Sep 6, 2024 | Uncategorized
Delta Group is a privately held, woman-owned, national investigative firm established in 1983 and headquartered in Buford, Georgia. With over 40 years of experience, Delta Group was built on the foundations of three key factors: People, Innovation and Results. People have always been at the core of who we are at Delta Group, and we pride ourselves on a culture that fosters the development and growth of our team. When it comes to Innovation, Delta Group has integrated innovation as a key driver in the development of our quality investigative performance and results across everything that we do. Throughout 4 decades in business, Delta Group has always been a results-driven company. We have a longstanding history of commitment to our clients in building trust based on our results and relationships. We’ve seen many changes during our tenure, but one thing that has never changed is our commitment to providing quality results.
Position Description:
Delta Group is currently seeking talented and experienced professionals to join our growing team as private investigators. The private investigator’s role at Delta Group will utilize ethical practices skills to gather facts and documentation on claimants as it pertains to Work Comp and Liability claims.
Diligent Compensation Package:
- $20-$35 per hour dependent on experience and geographical location
- Competitive Travel Rates
- Mileage Pay
- Covert Video Pay
- Daily Report Writing Pay
- Overnight Stay Per Diem.
- Opportunity for Potential Quarterly Bonus
- Additional Pay for Holiday Work
- Licensure Reimbursement for Eligible States (for Delta-specific licenses only)
- Continuing Education Program
The Delta Difference
- Dynamic and collaborative team
- Dedicated Regional Field Supervisors with Investigative Experience
- Attentive Case Managers committed to the client and investigator experience.
- Flexible Schedule
Job Responsibilities
- Conduct surveillance on Liability and Work Comp Insurance claims.
- Prolonged periods of sitting in a vehicle or other stationary positions during surveillance – up to 12 hours per day.
- Ability to travel to different locations for investigations, which may involve driving, walking, or using public transportation.
- Maintain visual focus during surveillance activities, often for extended periods.
- Ability to navigate various environments, including urban, rural, and indoor settings.
- Ability to review and dissect comprehensive reports, as well as Police reports.
- Ability to write a detailed surveillance report to Company Standards.
- Ability to review video in order to properly prepare reports.
- Ability to covertly document a Subject without being detected.
- Ability to search, locate and utilize Social Media throughout the investigative process.
- Ability to react quickly and use good judgement to scenarios that may arise during surveillance.
- Knowledge of pretexting preferable.
- Ability to think outside the box.
Required:
- Must be 18 years of age – unless otherwise stated by State Licensure Laws
- Associate degree or comparable field experience preferred
- Must pass background check
- Must pass a clean driving record
- Must be willing to obtain investigator licensing within your home state.
The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity.
Delta Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy, sexual orientation, gender identity / expression), national origin or ancestry, genetic information (including family medical history), physical or mental disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
by twochickswithasidehustle | Sep 6, 2024 | Uncategorized
Posting Details
-
- Posted: September 5, 2024
- Full-Time
- Remote
- LocationsShowing 1 location120 Broadway
New York, NY 10271, USA
Job Details
Description
We are seeking a detail-oriented Website Content Moderator with experience in digital content management. This role will support a range of St. Martin’s Publishing Group community-based websites that showcase books across a wide variety of topics, ranging from mysteries and thrillers to history, biographies, and business. The ideal candidate will be skilled in WordPress, have proofreading or copyediting experience, and familiarity with Canva and/or Photoshop. Experience or a background in book publishing is a plus but not required.
This is a part-time role, 8-10 hours a week, at $16/hour.
What you’ll do:
- Proofread and copyedit book reviews, excerpts, and other editorial content, with a strong attention to detail.
- Manage and update website content on WordPress, ensuring it’s up-to-date, engaging, and SEO-optimized.
- Design promotional materials and online content using Canva and/or Photoshop.
What you’ll bring:
- Ability to work independently and manage projects with multiple deadlines.
- Excellent written and verbal communication skills.
- Keen eye for detail.
- Functional knowledge of Google Suite.
- Proven experience with graphic design tools Canva and/or Adobe Photoshop.
- Proficient in managing content on WordPress.
- Familiarity with the book publishing industry is a plus.
Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group’s publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats.
U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children’s Publishing Group, The St. Martin’s Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur.
We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, family status, economic background and status, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. The successful candidate for this position will be an employee of Macmillan Publishing Group, LLC.
by twochickswithasidehustle | Sep 6, 2024 | Uncategorized
Job description
Join the Amethyst Image Collection project as a Remote Data Contributor anywhere in the US!
Project Overview:
At TransPerfect DataForce, we’re embarking on a journey to revolutionize AI technology, and we need your help. We are currently looking for people to participate in our Amethyst Image Collection project.
The purpose of this project is to collect photos of indoor and outdoor hobbies and sports activities from your personal iPhone or iPad photo gallery.
Your Role:
As a Data Contributor, your involvement is essential. Here’s what you’ll do:
For this project, we are looking for participants able to share photos taken with an iOS device (iPhone or iPad) by uploading them into our mobile app or browser platform for data collection. You will need to provide a caption or brief explanation for each photo.
Job requirements
Eligibility:
Ready to join? Here’s who we’re looking for:
– Be over 18 years old.
– Reside in the United States.
– Be able to upload photos of indoor and outdoor hobbies and sports activities from your personal photo gallery according to our instructions.
– All photos submitted should be taken with an iOS device (iPhone or iPad).
– All photos submitted should have been taken before January 1st, 2024.
Task Description
– We currently have up to 204 hobby and sports categories for which each participant can submit photos. There is no limit in the amount of categories that can be selected.
– You will need to create a short, descriptive caption for each image you upload. Captions should only cover what is taking place in the photo.
– At the moment, each participant can submit up to 10 sets of photos for any of the available categories and each set can contain up to 30 photos.
– Photos in each set should all be taken on the same day.
– Please note that the amount of categories, sets and photos that can be submitted will change as the collection progresses. More details about the exact amount will be shared with each selected participant by our Team when sharing project instructions.
– Please note all photos should be yours and photos downloaded from the Internet will not be accepted.
Where & When:
This is a fully remote project. You can participate from the comfort of your own home. It should take approximately 1-3 weeks before our Team reaches out to selected candidates with information on the next steps.
Compensation:
– You will receive 1 USD per accepted photo.
– As payment methods, we offer PayPal, Gift Card, and Check according to your preference.*
Please note that all submissions will be checked by our Quality Assurance team and compensation will be provided for submitted and accepted photos.
Got Questions?
We’re here to help. Reach out to us at [email protected] for clarifications or concerns.
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