Quality Improvement Analyst (Remote)

  • United States
  • Full-Time
  • Remote within the United States
  • Regular
  • 5388

Job Description

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Job Summary and Responsibilities

Acentra Health is looking for a Quality Improvement Analyst to join our growing team.


Job Summary:

The Internal Quality Improvement (QI) Specialist is responsible for supporting and fostering an environment of continuous quality and process improvement. This role ensures the quality, efficiency, and compliance of internal processes by developing and implementing improvement plans, tracking performance, and leading data-driven initiatives. The QI Specialist helps improve the standardization of work, seamless workflows, and evaluates for efficient case review processing. The specialist will focus on data analysis and reporting while actively promoting enhancements to manual work and cross team collaboration. This position plays a key role in ensuring that lessons learned and best practices are shared internally advance the effectiveness of the internal quality improvement and overall program.

Responsibilities:

  • Identifies improvement opportunities through data analysis and performance monitoring, and facilitates and leads data‑driven projects within the Internal Quality Improvement Program (IQIP).
  • Delivers regular project report‑outs to leadership and stakeholders, summarizing progress, risks, barriers, and data‑supported results.
  • Responsible for helping to create Lean/Six Sigma monitoring reports which include data trends and analysis using Microsoft Office 365 apps and automation tools where possible while coordinating with the appropriate team members to ensure compliance with contract deliverables, critical indicators (CI), and process efficiencies.
  • Works closely with team members to establish project plans with timelines, drive projects, and maintain process improvement strategies that reflect Lean/Six Sigma concepts.
  • On a monthly basis, prepares and provides data analysis of Key Performance Indicators (KPIs) to Senior Management and contracting officer representatives.
  • Provides guidance and expertise to project teams and continuous improvement oversight to team members by monitoring individual project plans, offering mitigation plans and solutions when potential threats/risks are identified, and suggesting improvement strategies, efficiencies, and automation options.
  • Responsible for assisting and monitoring Root Cause Analysis (RCAs) and any other Quality Improvement activities conducted as required for assigned contracts by team members and identify automated solutions when possible.
  • Provides support and guidance to team members during meetings with internal customers.
  • Assists, as needed, in the development and implementation of quality improvement plans.
  • Responsible for maintaining documented standards of performance and identifying all deviations from the quality improvement plan.
  • Maintains working knowledge of the current contract and deliverables to ensure compliance. Interacts with stakeholders during changing conditions to maintain alignment, gather input, and ensure project continuity.
  • Assists in the development of Lean/Six Sigma process improvement tools that will produce quantitative and qualitative data and findings to validate compliance and competence.
  • Suggest opportunities for automation based on knowledge of quality improvement models and methods (e.g., rapid cycle improvement, quality measurement and reporting, plan-do-study-act, DMAIC)
  • Facilitates quality activities, provides continuous improvement consulting services to internal customers, employs knowledge of performance improvement strategies, principles, methodology, techniques, and data analysis.
  • Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.  

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.
Qualifications

Required Qualifications

  • Bachelor’s degree required
  • Requires 3 or more years of quality improvement experience, with an emphasis on performance measurement systems
  • Lean/Six Sigma Green Belt or higher, Lean/Six Sigma certification and an understanding of Lean/Six Sigma processes and tools
  • Experience using Microsoft Office 365 applications; including SharePoint Lists and Microsoft Power Applications
  • Demonstrated use of quality improvement tools to create effective change
  • Strong project management, communication, collaboration, problem-solving, conceptual and analytical skills

Preferred Qualifications

  • Proficiency in Microsoft software applications (Word, Excel, PowerPoint, Access).
  • Strong verbal and written communication skills.
  • Ability to collaborate effectively with diverse audiences, including physicians, nurses, health professionals, administrators, product developers, business analysts, and non-technical staff.
  • Exceptional skills in communication, organization, facilitation, and teamwork.
  • Strong critical thinking and problem-solving abilities.
  • Knowledge of Lean/Six Sigma models and methods to identify and suggest opportunities for improvement and automation.
  • Ability to interact with internal and external customers professionally and courteously, even under hectic and changing conditions.
  • Function as a Subject Matter Expert for automation opportunities, providing suggestions and collaborating with team members to remove barriers to automation services.
  • Ability to organize, synthesize, and analyze substantial amounts of information and data and create project plans.
  • Attentiveness to deadlines and the ability to prioritize in a fast-paced environment.
  • Outstanding organization skills and attention to detail.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people’s lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at https://careers.acentra.com/jobs

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Compensation

The pay for this position is listed below.

“Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”
Pay Range

USD $62,400.00 – USD $78,000.00 /Yr.

Data Analyst III – REMOTE

Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity

The Data Analyst III leads strategic projects and other data quality remediation planning. This position partners closely with business and operation teams. This position will help guide and mentor less experienced and skilled team members and help review the work done by other data analyst.

Day in the Life

  • Lead strategic Enterprise Data Warehouse projects.
  • Mentor less tenured data analysts.
  • Follow and advise on industry standards and advances on data driven technologies and tools.  
  • Analyze data to determine relationships between large datasets.
  • Create complex end-to-end data flow diagrams and logical data models.
  • Develop complex SQL scripts for various reporting and ad-hoc analysis.
  • Document business requirements, source to target data mapping, collaboration with technology teams, design, development, testing, and deployments.
  • Document System of Record data models and map to business process.
  • Data mapping specification designs, data feed specifications, data analysis and data comparison.
  • Develop and document data remediation requirements and plans.
  • Regular and reliable attendance.
  • Responsible for reporting risks that are identified to the appropriate team and/or management.
  • Responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.
  • Ability to coach and mentor less tenured data analysts.
  • Perform other duties as assigned.

Qualifications

  • College degree in Analytics, Data Science, Data Management, CIS or equivalent training and/or experience.
  • 5+ years’ experience as a data analyst or equivalent position where working with data is a primary responsibility.
  • 5+ years’ experience with data technologies, process, data mapping tools with highly complex and integrated business models.
  • Intermediate – Advanced SQL skills
  • Prior experience on Enterprise Data Warehouse build projects
  • Working knowledge of Snowflake is a plus
  • Familiarity with Databricks.
  • Experience with ADO.
  • Must be detailed focus with the ability to detect patterns and possible solutions from large volumes of data.
  • Practical knowledge of debit/credit card processing, financial systems, mobile solutions, high-availability systems, and data safe-keeping practices.

#LI-LM1

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.   Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity$84,900.00 – $108,200.00

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

  • Competitive wages
  • Medical with telemedicine
  • Dental and Vision
  • Basic and Optional Life Insurance
  • Paid Time Off (PTO)
  • Maternity, Parental, Family Care
  • Community Volunteer Time Off
  • 12 Paid Holidays
  • Company Paid Disability Insurance
  • 401k (with employer match)
  • Health Savings Accounts (HSA) with company provided contributions
  • Flexible Spending Accounts (FSA)
  • Supplemental Insurance
  • Mental Health and Well-being: Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Wellness program
  • Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Data Analyst II – REMOTE

locationsRemote-USAtime typeFull timeposted onPosted 7 Days Agojob requisition id8886

Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity:

The Data Analyst II leads strategic enterprise data warehouse projects and other data quality remediation planning. This position partners closely with business and operation teams. This position will help guide and mentor less experienced and skilled team members and help review the work done by other data analyst.

Day in the Life:

  • Help to drive strategic Enterprise Data Warehouse projects.
  • Follow and advise on industry standards and advances on data driven technologies and tools.  
  • Analyze data to determine relationships between large datasets.
  • Create complex end-to-end data flow diagrams and logical data models.
  • Develop basic – intermediate SQL scripts for various reporting and ad-hoc analysis.
  • Document data requirements, source to target data mapping, collaboration with technology teams, design, development, testing, and deployments.
  • Document system of record data models and map to business process.
  • Data mapping specification designs, data feed specifications, data analysis and data comparison.
  • Develop and document data remediation requirements and plans.
  • Adhere to Agile principles and philosophies (Scrum or Kanban, as applicable) in fulfillment of the role.
  • Responsible for reporting risks that are identified to the appropriate team and/or management.
  • Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.
  • Must be detailed focus with the ability to detect patterns and possible solutions from large volumes of data.
  • Mentor less tenured data analysts.
  • Perform other duties as assigned.

Qualifications

  • College degree in Analytics, Data Science, Data Management, CIS or equivalent training and/or experience.
  • 2+ years’ experience as a data analyst or equivalent position where working with data is a primary responsibility.
  • 2+ years’ experience with data technologies, process, data mapping tools with highly complex and integrated business models.
  • Basic to intermediate SQL skills
  • Familiarity with Databricks.
  • Basic knowledge of Snowflake is a plus
  • Data Warehousing methodologies and modeling
  • Financial industry knowledge.

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.   Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity$67,700.00 – $86,300.00

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

  • Competitive wages
  • Medical with telemedicine
  • Dental and Vision
  • Basic and Optional Life Insurance
  • Paid Time Off (PTO)
  • Maternity, Parental, Family Care
  • Community Volunteer Time Off
  • 12 Paid Holidays
  • Company Paid Disability Insurance
  • 401k (with employer match)
  • Health Savings Accounts (HSA) with company provided contributions
  • Flexible Spending Accounts (FSA)
  • Supplemental Insurance
  • Mental Health and Well-being: Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Wellness program
  • Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following “EEO is the Law” Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Special Education Auditor

Job DescriptionThe Special Education Auditor provides comprehensive auditing support to managed schools responsible for special education services. The Special Education auditor is responsible for leading audits from conception to finality with the inclusion of all applicable parties in the planning, implementing, reviewing, evaluating all aspects of the individual audits.

Over 20 years ago, Stride was founded to provide personalized learning — powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed — however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.

No matter their age, wealth, or environment, every learner possesses unique talents and boundless potential. Every learner is ready to be inspired by a great education. While many students thrive in traditional brick-and-mortar schools, others are limited by a system that simply doesn’t fit their needs. Stride is establishing the kind of personal learning that everyone can access.

Whether providing students with unique opportunities for growth or empowering educators with the tools and knowledge they need to succeed, we know personalized education works. We’re steadfast in our dedication to the entire education community. And we’re energized to best serve every learner, educator, and enterprise. This philosophy demands a culture driven by an earned trust, constant improvement, and creative innovation. We’re all in.

The Special Education Auditor provides across the board auditing support to managed schools responsible for special education services.  The Special Education auditor is responsible for leading audits form conception to finality with the inclusion of all applicable parties in the planning, implementing, reviewing, evaluating all aspects the individual audits. 

Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • Schedules and conducts all Special Education audits with all applicable schools according to the departments audit schedule to including scheduling a minimum of one pre-visit site call with the school and applicable representatives
  • Establishes special education regulatory differences, ensures access to school specific data repositories, reviews audit process with applicable parties and establishes time frame expectations and travel details
  • Serves as the K12 resident expert in all K12 developed Special Education Audit tools and trackers as well as any audit tools used by the state agencies
  • Writes comprehensive summary reports to completely inform and document the special education audit process as well as identified areas of improvement for the school to remediate
  • Ensure remediation plans are submitted to the school with actionable items and time frames for completion Updates K12 internal tools regularly including the K12 audit workbook and Guided Self Assessment templates Works collaboratively with applicable school parties, national team members and portfolio team staff
  • Ensure process and program efficiencies – continually look for ways to make audits more streamlined and accurate

Supervisory Responsibilities: This position has no formal supervisory responsibilities.

Required Qualifications 

  • Bachelor’s Degree in Special Education, five (5) years as a special education teacher and management of Special Education/Programs
  • Involvement in the auditing process at a school level
  • Familiarity with Special Education laws such as IDEA, ADA, Section 504,
  • Exceptional Excel/Technology skills including pivot tables, VLook-Up, PowerBi and other
  • Great organizational and time management skills
  • Up to 25% travel within the continental US
  • Ability to clear required background check

Certificates and Licenses: Special Education Teacher Certification

Preferred Qualifications:  

  • Special Programs Leader experience
  • Auditing experience either as a state or district auditor

Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This position is remote and open to residents of the 50 states, D.C.

Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level.  Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections.  Offers will typically be in the bottom half of the range. 

  • We anticipate the salary range to be $70,000 to $80,000. The upper end of this range is not likely to be offered, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.  All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. 

Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.

Program Coordinator, Grant Services

Partners for Rural Impact’s (PRI) ultimate goal is for an America where all kids are successful, regardless of zip code, income, background, or ability.  At PRI, our focus is on ensuring that all children in rural places achieve success. Partners for Rural Impact was born out of our place-based partnership in Appalachia, where we’ve worked for 25 years to create student opportunity and success. 

Position Summary 

The Program Coordinator (PC), Grant Services, is a full-time position. Reporting to the Associate Vice President, Grant Services, the PC will manage administrative functions for the Grant Services team. In addition, the PC will monitor key grant services files, project management, and productivity systems. The PC operates with the goal in mind that All Rural Students Succeed.  

Primary Duties and Responsibilities 

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements of the position are representative of the knowledge, skill, and/or ability required, with regular and predictable attendance essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Book and manage the team’s travel and expense reporting 
  • Purchase office supplies and resource materials needed by the team  
  • Oversee and maintain the calendar for internal and external engagements for the Grant Services team  
  • Manage and monitor sites and software platforms for team and cross-team information sharing, document management, and action commitments 
  • Assist the team with implementing projects by drafting contracts, initiating purchase requests, and providing regular progress reports to stakeholders to ensure work is compliant and progressing as expected 
  • Manage the systems and mechanisms for the Grant Services team to deliver virtual and in-person meetings and trainings to include providing technical assistance to participants, drafting materials and agendas for each session and capturing meeting notes and action items 
  • Track budget action items for the finance and strategy budget, and supporting the submission of all invoices related to the team’s work  
  • Support grant development activities to include ensuring grant files are complete, and reviewing pre-and post-award materials as requested 
  • Monitor and recommend changes to internal administration processes 
  • Draft and proofread various grant-related, financial and contractual documents and identifying errors or places to clarify 
  • Develop forms, collect data, create documents, and draft processes and procedures to support Grant Services team workflows 
  • Other roles/duties will be assigned as necessary to assist and support in the attainment of our mission, All Rural Students Succeed  

Position Location & Schedule 

The position will be considered for remote work with periodic travel required and meetings in Berea, Kentucky.  

Normal business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. ET with in-office, hybrid and/or remote work a possibility. Because of the nature of the responsibility to schools, partners, funders, and to the service region, individual offices or departments may have operating hours that extend beyond this period and may include evening and/or weekend hours. 

Minimum Qualifications 

Education required to ensure success in this position: 

  • Associate’s degree or five years of related experience 

Experience required to ensure success in this position: 

  • Administrative experience within a professional office setting   
  • Experience coordinating and supporting system improvement 
  • Minimum two years’ experience in complex project management from initiation to completion  

Special skills, knowledge and abilities: 

  • Exceptional written and oral presentation skills  
  • Demonstrated ability to multi-task and successfully manage several projects simultaneously   
  • Demonstrated and practical, professional experience with the Microsoft Office 365 suite of software, including: Word, Outlook, Teams, Project, Excel, PowerPoint, SharePoint, etc. Additional experience with process mapping software is a plus
  • Must maintain confidentiality and protect the private nature of files and correspondence  
  • Demonstrated experience in event planning and implementation 
  • Demonstrated ability to build relationships and work collaboratively with others
  • Must have a willingness to learn new skills and train for new processes quickly and on a rolling basis

License, certification, or registration necessary: 

  • Valid driver’s license 
  • Ability to successfully complete pre-employment background check 

Physical requirements: 

  • Ability to work in a high-energy office 
  • Ability to accurately communicate and exchange information with partners, stakeholders, and/or meeting participants 
  • Ability to operate standard office equipment and computer software programs 
  • Ability to operate motor vehicle 
  • Ability to travel independently by car and plane both locally and nationally 

Environmental conditions: 

  • Work in a fast-paced setting with frequent interruptions and shifting priorities 
     

Additional Company Information  

PRI offers a wide array of benefit options, to meet the financial, educational, and health needs of you and your family. 

  • Comprehensive insurance plans including medical, dental, vision, and prescription coverage. 
  • Flexible spending accounts, plus an employee assistance program. 
  • Life and long-term disability insurance and retirement plan. 
  • Generous paid time off work options including vacation, sick leave, and annual holidays, in addition to paid parental leave. 
  • Tuition assistance and professional development for employees. 

Partners for Rural Impact is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.