User Operations Associate, Content Moderation (Remote)

This is a full-time remote role based in the United States.

Do you consider yourself a self-directed person? Are you comfortable articulating your opinions and backing them up? Yelp’s Content Moderation team evaluates reviews, photos, and other information about businesses to determine whether these posts meet our guidelines. By removing posts that are clouded with conflicts of interest, spam, and other abuse, we ensure that everyone who uses Yelp is finding helpful information about local businesses that will guide them to making informed decisions. We also coach the people impacted by our moderation decisions towards constructive participation on Yelp.

In this role, you’ll read the stories of many different people, and you’ll need to sympathize with their perspectives while maintaining the emotional distance and neutrality that’s necessary to fairly adjudicate disputes. You’ll also need to read between the lines of their stories and “trust, but verify” that they meet our standards— skepticism is sometimes necessary to get to the right resolution.

Much of our work is self-directed, so you’ll need to be an effective manager of your own time to meet your weekly target of case resolutions, but also know when to escalate more complicated cases for discussion with your teammates. You should be comfortable and articulate when sharing your opinions (and backing them up), open to other opinions and constructive feedback, and ready to work as a team to build consensus. A unified approach to enforcement is one of the key ways we help to maintain the trust of Yelp’s community, and we value diverse opinions and experience on our team as much as in the reviews we evaluate.

Want to learn more? Check out the following resources:

  1. Yelp’s Content Guidelines
  2. Yelp’s Trust & Safety Report

Where You Come In:
You will moderate content (including reviews, photos and profiles) reported by users and business owners
You will apply team policies and guidelines and message users effectively regarding our decisions
You will provide feedback to managers on possible improvements of processes

What It Takes To Succeed:
Bachelor’s degree (preferred)
You are enthusiastic about Yelp’s mission
You have at least 1 year of work experience
You have a positive, team-oriented attitude even when focusing on your own work
You have strong research skills
You are comfortable with (or open to) a quota driven environment

What You’ll Get:
Available your first day: Full medical, vision, and dental (Employee-only plans available at no cost to the employee)
15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday
Up to 14 weeks of parental leave
Monthly wellness reimbursement
Health Savings, Flexible Spending and Dependent Care accounts
401(k) retirement savings plan with employer match
Compensation is $40,000 annually. You may also be offered a bonus and benefits.

Vaccination against COVID-19 is not required for this role. We nonetheless encourage all employees to get vaccinated. Employees who are not vaccinated may not visit Yelp’s offices or participate in any in-person work activities, and are not eligible to transfer or be promoted to a role that requires vaccination.

LI-Remote

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 Email marketer

Compensation: Competitive hourly rate
Location: Anywhere, remote
Employment Type: Part time or full time
Do you want to reach and make a positive impact on millions of people?
Do you love copywriting and the challenge of writing emails that convert?
Are you excited about the idea of taking on a 200,000+ person email list?
Hiring deadline: Ongoing
This job might be for you if you:
like being able to set your own hours and work from home
don’t like drumming up new business or chasing down clients
like exercising your creativity and experimentation
like having responsibility
like working collaboratively
like having a dependable, reliable stream of work
want to make the world a better place
are comfortable with a fast-changing environment.
You should NOT take this job if you:
are looking for another client to add to your list of clients
have a strong need/desire for in-person social interaction at work
like following instructions and being told what to do
don’t like needing to come up with ideas
are not comfortable in a fast-changing environment
don’t have a real interest or experience in online education.
ABOUT US
FluentU is an online education company that helps people learn languages with real-world videos, including movie trailers, music videos, news and inspiring talks. We have a popular website, iOS app, and Android app. Founded in 2011, we’re a profitable, stable company with long-term focus, and we’re proudly self-funded.
We get millions of visitors per month on our website and have hundreds of thousands of people on our email list. 
This is a unique opportunity to be the primary person behind our email list and web push strategy.
JOB DESCRIPTION
As our email marketer, you would be responsible for:
Writing emails and web push notifications
Setting up funnels
Conceiving of landing pages and offers that convert
Increasing email opt-ins
A/B testing and conversion rate optimization
Setting up marketing automation
Analyzing campaign performance
You do NOT need to be able to design or code (other team members will handle that).
You would work closely with the founder of FluentU (https://www.linkedin.com/in/alancpark/).
HOW WE WORK
We’re a 100% distributed/remote team. Here’s a little bit more about how we work:
Almost all of our communication is text-based (mostly via Asana) and we value clear communication (https://app.tettra.co/teams/fluentu/pages/communication-guidelines), among other things (https://app.tettra.co/teams/fluentu/pages/mission-and-operating-principles).
Most things are not urgent. We take pride in having a calm work environment.
We also have a flat collaborative environment.
We make decisions based on logic/reason.
We believe in getting things done and continuous improvement.
QUALIFICATIONS
Our ideal candidate:
has marketing experience and intuition, especially with copywriting and email marketing
has a quantitative and analytical bent
loves experimenting and is results oriented
is a fast learner who is willing to put in the work to figure it out
writes and speaks English like a native speaker
is terrific at written communication
has a deep interest in language learning or online education
is able to work a minimum of 20 hours per week (pay is hourly: https://app.tettra.co/teams/fluentu/pages/why-we-have-hourly-pay-and-how-it-works-in-practice) and is looking for something long-term.
APPLY HERE

Fund Change Quality Associate

Employer: Lincoln Financial Group

Alternate Locations: US All Regions

Work Arrangement: Work from Home

Relocation assistance:: is not available for this opportunity.

Pay Range: $39,900 – $83,700

Bonus Potential: 5%

Requisition #: 70048

The Role at a Glance

We are excited to bring on an Associate, Fund Change Quality Assurance member to join our member services team supporting Retirement Plan Services Team in a remote environment.

Background Details
The Associate, Fund Change Quality Assurance member is responsible for quality audits of plan level investment change transactions. In addition, you will also be responsible for understanding the operational processes, documenting quality results, preparing quality reports, meeting with management and coaching individuals if this seems like a good fit, please read on!

What you’ll be doing

  • You will Conducts quality monitoring and delivers feedback to trainees in operational areas.
  • You will monitor transactions for quality at the plan level for investment changes performed in RPS operations.
  • You will read and interpret internal/external documents (e.g. policies and procedures) to review work for quality.
  • You will provide detailed verbal and written responses to unique and diverse inquiries from internal/external stakeholders without supervision.
  • You will Identify and report out on trends to reduce risk, improve controls, and improve quality scores.
  • You will maintain and disseminate quality guidelines, scoring methodology and quality program documentation.
  • You will respond to questions related to quality and amicably resolve disputes related to audit findings.
  • You will proactively identify improvement opportunities for internal/external stakeholders, and acts as a change agent for departmental/enterprise initiatives within assigned area(s) of responsibility.
  • You will share a diverse range of knowledge and information and/or enables less experienced team members to perform his/her assignments by provide guidance and training to new and existing team members on process and procedures.

What we’re looking for

Must-have experience (Required):

  • High School Diploma or GED or minimum Associate degree in lieu of required experience.
  • 3-5+ Years’ experience that aligns with the responsibilities of this role.
  • Effective strong written and verbal communication skills.
  • Ability to maneuver through multiple systems/databases/platforms/software.
  • Ability to be adaptable/flexible as business needs change.

Nice-to have Experience (Preferred):

  • Research and data entry experience in a fast-paced environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Legal background and knowledge of legal documents.

Additional Position Responsibilities

  • Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures.
  • Makes a positive contribution as demonstrated by: – Making suggestions for improvement – Learning new skills, procedures and processes
  • Performs other duties as required.
  • Remains current in profession and industry trends.

Other Skills and Abilities

  • Ability to perform under stress in cases of emergency, critical or hazardous situations.
  • Ability to work with others in a team environment.
  • Demonstrated solid relationship management skills with internal clients (e.g. management, peers and colleagues).
  • Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
  • Demonstrates strong interpersonal skills with a collaborative style.
  • Demonstrates the ability to use sound judgment and discretion regarding confidential information.
  • Finds common ground and can gain collaboration among management, colleagues and peers.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Successfully completes regulatory and job training requirements.

Education

  • 4 Year/Bachelor’s degree or equivalent work experience (4 years of experience in lieu of Bachelor’s) – Minimum Required

Experience

  • 0 – 1+ Years experience in quality assurance that directly aligns to the responsibilities of this role. (Required )

What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for YOU:

  • A clearly defined career framework to help you successfully manage your career
  • Leadership development and virtual training opportunities
  • PTO/parental leave
  • Competitive 401K and employee benefits
  • Free financial counseling, health coaching and employee assistance program
  • Tuition assistance program
  • A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
  • Effective productivity/technology tools and training

Work Arrangement

  • Work from Home : Employees will work from home and are not required to work in a Lincoln office on a regular basis.

Lincoln will evaluate the following when setting the successful candidate’s wage rate:

  • Prior work or industry experience.
  • Education level to the extent education is relevant to the position.
  • Unique skills

About The Company

Lincoln Financial Group, a Fortune 200 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $324 billion in end-of-period account values as of June 30, 2021.

Ranked one of the Best Large Employers in America and Best Employers for Women by Forbes magazine as well as one of Newsweek’s Most Responsible Companies, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Lincoln Financial Group is a committed corporate citizen included on major sustainability indices including the Dow Jones Sustainability Index North America and FTSE4Good. Dedicated to diversity and inclusion, we earned perfect 100 percent scores on the Corporate Equality Index and the Disability Equality Index. Follow us on Facebook, Twitter, LinkedIn, and Instagram.

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications.

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Law Library Assistant

Employer: LAC Group

LAC Group is seeking a Law Library Assistant for a full-time, virtual position. Reporting to the Project Manager, this position provides support services to law firm libraries. This is a full-time, benefited, remote position that can be located anywhere in the U.S. or Canada, though West Coast hours are preferred.

Responsibilities:

  • Provide library support services, including, but not limited to data entry, log receipt of material into the library catalog, process new acquisitions, process returns, assist with orders, renewals, and cancellations; work with law vendors, while providing excellent customer service.
  • Process invoices.
  • Assist with library expenditure processes, including coding vendor invoices for print and online purchases.
  • Assist attorneys in locating local print and electronic holdings.
  • Assist with the management of the local library collections, collaborate closely with onsite staff.
  • Assist with library collection management and development.
  • Assist with cataloging.
  • Assist with interlibrary loans.
  • Perform related tasks as assigned and participate in special projects as requested.

Qualifications:

  • Associates/BA/BS Degree preferred
  • Minimum two years of library experience performing required duties, experience in a law firm library preferred
  • Familiarity with legal publications, Excel and Acrobat preferred
  • Knowledge of legal software products, publications, OCLC, library call numbers is desired
  • Working knowledge of Soutron, SydneyPlus, or other Library Management System
  • Must have an excellent work ethic and exceptional attention to detail
  • A professional attitude and good customer service skills are necessary
  • Self-starter and the ability to work independently

LAC Group is an Equal Opportunity/Affirmative Action employer and values diversity in the workforce.

APPLY HERE

Payroll and Accounting Assistant

Employer: Naylor Association Solutions

Payroll Duties:

  • Maintain the ADP Time & Attendance system
  • Assist with communications and corrections related to timecard errors and issues
  • Preparation of ROE’s and filing of other required Canadian documents
  • Ensure proper state tax jurisdiction setup for all companies
  • Assist with the reconciliation of payroll related G/L accounts on a per pay and monthly basis
  • Manage internal correspondence relating to payroll as needed or required
  • Payroll & Accounting department filing duties
  • Maintain various Excel spreadsheets, including vacation, leave, payroll schedules, and sales rep incentive pay tracking
  • Serve as backup to Payroll Manager in running all company payrolls
  • Maintain accurate & up-to-date documentation of payroll processes and procedures
  • Other Payroll duties as assigned

Accounting Duties:

  • Assist with data entry and paperwork related to Accounts Receivable and Accounts Payable
  • Ensure that business activities are conducted within the Naylor Code of conduct and in a professional manner with the highest degree of quality
  • Promote teamwork among the various functions of the office and the company to ensure long-term success of the business
  • Other administrative accounting duties as assigned

Qualifications

  • High School Degree required, BA/BS in Accounting or related field a plus
  • Minimum 1 year experience in a payroll position with experience processing payroll, and/or performing general accounting duties. Strong accounting knowledge preferred.
  • Attention to detail with excellent analytical skills
  • Very well organized and the ability to multi-task
  • Proficiency with Microsoft Office Suite, Excel experience required
  • Experience with accounting systems and reporting tools; ADP WorkforceNow experience a plus
  • Experience working in a cross-functional environment and interacting with multiple departments and all levels of the organization
  • Strong business acumen and able to handle confidential information appropriately

Naylor Association Solutions is an equal opportunity employer and is committed to hiring a diverse workforce.

APPLY HERE