Grants Manager

Overview:

Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need.

Our mission is at the intersection of empathy and innovation — we promote mental well-being for people wherever they are.

Our vision is an empathetic world where nobody feels alone.

Our core values are at the heart of all we do: connect with empathy, center equity, get it done together, and reflect and evolve.

Why you should join our team: 

  • Our work is transforming the way people in pain access support at their fingertips
  • Our work is innovative in the crisis response space
  • Our dynamic, fun, and diverse culture
  • Our meaningful cause, led by empathy and innovation
  • Our strong values at the center of all we do
  • Our commitment to diversity, equity and inclusion
  • Our commitment to engagement and belonging
  • Our commitment to our employees and their holistic wellbeing
  • Our  value of work/life balance
  • Our growth mindset and prioritize professional development
  • Our leaders who truly care

What you’ll be doing:

The Public Policy and Advocacy Team collaborates with the federal government, state governments and community stakeholders/partners in advancing and influencing mental health policy and raising awareness about mental health and crisis intervention in service of Crisis Text Line’s mission.

The Government Grants Manager, supports the Community Partnerships arm of the Public Policy and Advocacy team by researching, pursuing and administering federal, state, and community-based grants related to mental and behavioral health. The Grants Manager will be primarily responsible for identifying and responding to Requests For Proposals, negotiating contracts, account managing and reporting on funded projects. This role will influence funding strategy and support the expanding initiatives and vision of the  Public Policy and Advocacy team on behalf of the organization. The Grants Manager will support the critical relationship between Research & Impact, Business Development and Public Policy teams.

Responsibilities:

Crisis Text Line is a fast moving, growing organization with a big vision and a critical mission. To serve our mission and vision, each role must be agile and flexible to meet the needs of the business, aligning their work with priorities as defined by their manager and team leaders. The primary responsibility is to conduct the full range of activities required to research, prepare, submit, and manage grant proposals to governmental sources.

Grant Process Management

  • Leads our federal, state, and local government grants process from the stages of identification to application to reporting.
  • Negotiate grant and service contracts alongside our Legal and Finance departments
  • Manage existing grant opportunities at the federal, state, and local government levels.
  • Coordinate deliverables for state and local contracts with relevant departments at Crisis Text Line, such as clinical, learning, research & impact, and volunteer experience. 

Grant Sourcing and Writing

  • Independently research potential grant prospects and collaborate internally to identify opportunities that align with CTL’s mission.
  • Pursues new grant opportunities by identifying and writing grant proposals and responses to RFPs related to mental and behavioral health or other topics as prioritized by the organization.
  • Assists Development team with assessing and writing foundation grant applications as needed.

Cross – Functional Collaboration

  • Maintains strong cross-functional relationships with internal teams including but not limited to Business Development, Marketing and Communications, Legal, Finance, Build, Research & Impact, and other teams necessary to support the grant process.
  • Leads contracts and invoice management in conjunction with the legal and finance teams.
  • Attends regular meetings with Business Development’s leadership and team to strategize and collaborate around driving revenue for the organization.

External Representation

  • Understands and discusses the specifics of Crisis Text Line with state and local officials and partners.
  • Drafting proposals for external conferences and meetings.
  • Represents the organization at industry and coalition meetings and conferences, as needed.

Qualifications:

  • 4+ years professional nonprofit experience working with federal, state and/or local government grants. 
  • Knowledge of mental health, nonprofit and community services
  • Advanced organizational skills, with a regard for confidentiality. 
  • Highly proficient in government grant processes and account managment 
  • Advanced proficiency in grant writing
  • Financial experience with budget creation and reporting

Reliable High-Speed Internet Required: Must have a stable high-speed internet connection to support seamless remote collaboration, virtual meetings, online job tasks, etc.

The full salary range for this position, across all United States geographies, is $67,452-$93,250 per year. The upper portion of the salary range is typically reserved for existing employees who demonstrate strong performance over time. Starting salary will vary by location, qualifications, and prior experience; during the interview process, candidates will learn the starting salary range applicable for their location. We pay competitively in the tech-forward nonprofit space and offer a robust benefits package.

Only candidates in the following states will be eligible for employment: CA, CO, CT, FL, GA, HI, IL, IN, IA, MD, MA, MI, MO, NJ, NM, NY, NC, OH, PA, TN, TX, UT, VA, WA.

Benefits:

Crisis Text Line employee  benefits are thoughtfully designed using an equity lens, acknowledging that we are all unique human beings with individual life circumstances that require flexibility and support. 

 Benefits include: 

  • 20 paid holidays including:
    • Federal  holidays like Juneteenth and Labor Day
    • Election day
    • Holiday break from Dec 24  through January 1
    • 2 renewal days 
    • 2 floating holidays  
  • Flexible  paid time off, including:
    • 15 vacation days
    • 3 personal days
    • 7 sick days 
  • Medical, dental, and vision benefits for the staff member and family at no cost to the employee
  • 403B retirement plan (the nonprofit equivalent of a 401K): 3% contribution by Crisis Text Line to support building financial wellness,  regardless of personal contribution
  • 12 weeks paid parental leave (after 6 months of employment)
  •  Student loan repayment (after 2 years of continuous full time service)
  • Family support through a virtual childcare platform
  • Stipends/Allowances
    • Mental health  (Monthly) 
    • Internet Service (Monthly) 
    • Professional Development (Annual)
    • Wellness (Annual)
    • Home office setup (One time/First year)

(Benefits are only for US-based employees. International benefits may differ).

Crisis Text Line is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We provide reasonable accommodation to individuals who have a disability and meet the skill, experience, education, and other job-related requirements of the role to allow the individual to perform the essential functions of the job.

Crisis Counselor Supervisor – Part Time

RemoteApply

Overview:

Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need.

Our mission is at the intersection of empathy and innovation — we promote mental well-being for people wherever they are.

Our vision is an empathetic world where nobody feels alone.

Our core values are at the heart of all we do: connect with empathy, center equity, get it done together, and reflect and evolve.

*Please Note: This position is limited only to candidates who permanently reside in Texas, Michigan, Illinois, North Carolina, or Florida at this time.

Supervisors are a critical position to the success of Crisis Text Line. You will provide real-time guidance to our remote volunteer Crisis Counselors in offering the best possible quality care to our texters. You’ll take conversations with texters when needed, and will assist with high-risk situations including active rescues and mandatory reports. You’re fostering, supportive, and always have both the texter and the Crisis Counselor experience top of mind

Who you are:

  • Leader: You are self-motivated, have people management skills and take initiative when you see opportunities for growth.
  • Expert multitasker: You are extremely focused and can effectively prioritize and monitor multiple tasks at one time in a fast paced environment.
  • Effective communicator: You articulate clearly and effectively with staff and Crisis Counselors on our Platform. You stay focused and concise while being caring and positive.
  • Problem-Solver: You are a critical thinker who can quickly identify problems and bring your best solutions to the table and are motivated to take action.
  • A big thinker: You love to team up! You are always thinking of ways to better the quality of service to our texters and Crisis Counselors.
  • Tech-Savvy: You are proficient in G-suite and are totally comfortable navigating new and exciting websites and online platforms.

What you’ll do:

  • Perform active rescues when texter safety has been identified as imminent risk
  • Monitor volunteer Crisis Counselor conversations for training adherence and quality support
  • Work with volunteer Crisis Counselors in providing coping skills and exercise safety protocols in high-risk situations
  • Assist volunteer Crisis Counselors to identify texter needs and develop a support and plan for safety
  • Ensure volunteer Crisis Counselors adherence to code of conduct and escalate if required
  • Provide real time feedback on conversation quality.
  • Participate in trainings and internal working groups to increase quality service delivery

Requirements:

  • You have 3+ years of crisis intervention work experience beyond volunteerism.
  • Ability to work flex shifts as needed to meet the needs of the business outside of assigned shifts, up to 26 hours per week, including weekends, nights, and holidays.
  • The current available shift is:
    • Thursday, Friday, and Saturday – 10p – 6a EST
    • Sunday, Monday, Tuesday – 10p – 6a EST

Reliable High-Speed Internet Required: Must have a stable high-speed internet connection to support seamless remote collaboration, virtual meetings, online job tasks, etc.

Pay Rate: $25.31 per hour

Benefits:

Crisis Text Line employee  benefits are thoughtfully designed using an equity lens, acknowledging that we are all unique human beings with individual life circumstances that require flexibility and support. 

 Benefits include: 

  • 20 paid holidays including:
    • Federal  holidays like Juneteenth and Labor Day
    • Election day
    • Holiday break from Dec 24  through January 1
    • 2 renewal days 
    • 2 floating holidays  
  • Flexible  paid time off, including:
    • 15 vacation days
    • 3 personal days
    • 7 sick days 
  • Medical, dental, and vision benefits for the staff member and family at no cost to the employee
  • 403B retirement plan (the nonprofit equivalent of a 401K): 3% contribution by Crisis Text Line to support building financial wellness,  regardless of personal contribution
  • 12 weeks paid parental leave (after 6 months of employment)
  •  Student loan repayment (after 2 years of continuous full time service)
  • Family support through a virtual childcare platform
  • Stipends/Allowances
    • Mental health  (Monthly) 
    • Internet Service (Monthly) 
    • Professional Development (Annual)
    • Wellness (Annual)
    • Home office setup (One time/First year)

(Benefits are only for US-based employees. International benefits may differ).

Crisis Text Line is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We provide reasonable accommodation to individuals who have a disability and meet the skill, experience, education, and other job-related requirements of the role to allow the individual to perform the essential functions of the job.

Research Assistant

JOB TITLE: Research Assistant DEPARTMENT: Health Services Research LOCATION: Fully Remote

STATUS: Non-Exempt – Part-time

SUPERVISOR TITLE: Research Director

GENERAL PURPOSE OF THE JOB:

  • Southern California University of Health Sciences is currently seeking a part-time Research Assistant.
  • The Research Assistant will support projects across the Clinical and Health Services Research (CHSR) project portfolio with the primary responsibility of assisting the research team in various stages of research and publication. The role involves conducting comprehensive literature reviews, managing and formatting citations, and performing basic literature searches.
  • Additionally, the candidate will generate graphs and spreadsheets to effectively portray research results and prepare, maintain, and update summaries of research milestones for marketing purposes.
  • This is a part-time position with an expected workload of 20 to 24 hours per week, not to exceed 96 hours per month.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Conduct literature reviews
  • Citation management and formatting
  • Conducting basic literature searches
  • Searching for publicly available datasets
  • Fact checks and proofreads manuscripts
  • Generates graphs and spreadsheets to portray results
  • Prepare, maintain, and update summaries of research milestones for marketing purposes
  • Reviewing and copyediting drafted research abstracts, manuscripts, and/or grant proposals
  • Develop or assist in the development of interview schedules; contact potential subjects to introduce and explain study objectives and protocol and to arrange interviews
  • Conduct and record interviews with subjects, in accordance with predetermined interview protocol, data collection procedures and documentation standards
  • Review and edit data to ensure completeness and accuracy of information; follow up with subjects to resolve problems or clarify data collected
  • Prepare findings for publication and assist in data management
  • Assist with development of research protocols
  • Track and compile data for progress reports
  • Attend project meetings
  • Piloting surveys for clarity and functionality
  • Perform miscellaneous job-related duties as assigned

Attendance

Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines, beginning and ending assignments on time.

Fully Remote

While this position is fully remote, there may be opportunities to attend meetings or events on

the SCU campus as relevant to a particular project or initiative. Candidates should expect to be available and responsive Monday through Thursday during the Pacific time zone workday, with some flexibility for personal schedules and time zone differences within the U.S. Computer and other equipment necessary for remote work will be provided. Candidates must have access to strong and secure internet connectivity.

Interpersonal

The Clinical and Health Services Research team is guided by the values of equity, collegiality, respect for persons, integrity, and a whole-person perspective. We aspire to exhibit these values in the daily conduct of research activity. The data analyst serves as a key team member in these research endeavors and should intend to exhibit and advocate for these values within the role.

Leadership

This position has no formal leadership responsibilities, but there may be opportunities to mentor other faculty and/or SCU students in the development of data management and analysis skills.

Candidates should expect to collaborate closely with members of each project team and may frequently take a leadership role regarding the handling of data throughout the research process.

Organization

Clinical and Health Services Research

 SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

 EDUCATION AND/OR EXPERIENCE:

       REQUIRED:

  • Bachelor’s degree in a health-related field
  • Experience with mixed methods data management and analysis for health research

       PREFERRED:

  • Master’s degree in a health-related field
  • Experience with grant writing for federal and private funding

LANGUAGE SKILLS:

Excellent written and verbal communication skills.

 COMPUTER SKILLS:

Experience with:

  • Microsoft Office Suite (Word, Excel, PowerPoint)

 CERTIFICATES, LICENSES, REGISTRATIONS:

None Required

OTHER SKILLS AND ABILITIES/ QUALIFICATIONS:

  • Knowledge of statistics and experience using statistical packages for analyzing datasets (e.g., R, SAS, Stata, etc.)
  • Familiarity with qualitative and mixed methods data analysis, and experience with qualitative software (e.g. Dedoose, NVivo)
  • Statistical and analytical skills with the ability to organize, clean, analyze, and disseminate significant amounts of data with attention to detail and accuracy
  • Ability to take initiative, problem-solve, exercise excellent judgement, demonstrate critical thinking skills, and adapt to frequently shifting priorities in diverse settings
  • Experience with qualitative coding and collaboration on qualitative research projects
  • Expertise in data modeling and understands relationships between data items
  • Self-starter with good time management, initiative, and professional work style
  • Experience with health-related data and/or population surveys
  • Ability to clearly interpret and implement healthcare data analysis policies and procedures
  • Ability to prioritize and multi-task

   PHYSICAL DEMANDS:

This position has no physical demands.

WORK ENVIRONMENT:

This is a remote position.

SCU CORE VALUES:

  1. Integrative Health: We teach, learn, collaborate, and lead by creating an open environment for multiple disciplines and professionals to bring their shared and unique skills together for the benefit of patients and students.
  2. Evidence-based Practice: We value a culture of inquiry, assessment, research, scholarship, and judicious use of current best evidence to inform our decisions and work.
  3. Health Equity: We value people equally. We strive to educate graduates that are prepared to improve individual and community health.
  4. Inclusivity: We welcome everyone regardless of age, race, ethnicity, class, religion, gender, gender expression, sexual orientation, disability, or any other similar or protected status. We believe inclusivity leads to more diversity in our reasoning, better representativeness in

People Operations Generalist

ABOUT US

At Vida, we help people get better — and we’re helping the healthcare system get better, too.

Vida is a virtual health clinic that provides expert, personalized, on-demand health coaching and programs from a network of experienced health care providers — like Prescribers, Registered Dietitians, Therapists and Health Coaches — through an easy-to-use app. We focus on managing chronic cardiometabolic conditions — like diabetes, obesity and hypertension — as well as achieving lifestyle health goals like eating more healthfully, getting more exercise, losing weight and reducing stress.

By combining advanced technology with the top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. We are trusted by Fortune 1000 companies, major national payers and large providers to enable their employees to live their healthiest lives.

**Vida is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Vida is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Vida is registered.

As Vida’s People Operations Generalist, you will play a critical role in ensuring a positive experience for employees throughout their time at Vida. You will report to the SVP, Compliance & General Counsel and work alongside the Sr. People Operations Manager to facilitate processes and transactions related to the employment life cycle, inclusive of: on-boarding, off-boarding, time and leave management, benefits administration, maintaining personnel files and HR Information System accuracy.  

This is a part-time remote position, requiring availability to work 25 – 28 hours per week, for 3 months.

Responsibilities:

  • Manage the entire on-boarding and/or off-boarding process
  • Assist with employee inquiries related to benefits, pay, company policies and escalate complex questions or issues through appropriate channels when necessary
  • Manage HRIS employee data entry, auditing and reporting
  • Maintain personnel files, ensuring folders are up to date with most current offer letters, personnel action notices, performance management forms, etc.
  • Process unemployment and disability claims
  • Manage and own a pool of HR Jira tickets
  • Complete employment verification requests
  • Keep internal HR resources up to date
  • Assist with special projects as needed

Requirements:

  • 2+ years of HR Coordinator/Generalist experience
  • Hands-on experience with HRIS, proficiency with ADP a plus!
  • Familiarity with Google Suite: Gmail, Calendar, Docs, Sheets, etc.
  • Demonstrated operational excellence and a customer service mindset
  • Excellent interpersonal and communication skills and attention to detail
  • Strong business insight and judgment, team orientation and collaborative style
  • Effective project management skills
  • Ability to thrive in a face-paced environment with quickly changing business needs
  • Demonstrated analytical skills with the ability to learn new systems or applications

$35 – $45 an hour

Vida is proud to be an Equal Employment Opportunity and Affirmative Action employer.

Diversity is more than a commitment at Vida—it is the foundation of what we do. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or Veteran status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

We seek to recruit, develop and retain the most talented people from a diverse candidate pool. We don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our platform and those we serve. Vida is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Vida in any form without a valid, signed search agreement in place for the specific position will be deemed the sole property of Vida. No fee will be paid in the event the candidate is hired by Vida as a result of the unsolicited referral.

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