Order Entry Rep

Company: Exemplis
Department: Order Entry (ORDER)
Location: US
Position Summary:
Welcome to Exemplis, home of custom office products, can I take your order? Don’t worry, no uniforms, fast food restaurants or orange soda included with our awesome Order Entry role! As an Order Entry Representative, you will be an integral part of the team that ensures 400+ orders per day are entered with the highest level of urgency and accuracy in a fast paced, metric driven environment where no order (or day) will look the same. Will you be the Kel to our Keenan?!

Responsibilities and Essential Functions:
Enter orders from 1st in queue system – minimum daily order requirement must be met.
Responsible for processing and entering all sales orders accordingly. This includes entering GSA/State contract sales orders into government checklist when necessary.
Assist Customer Support Representatives with proofing of acknowledgments.
Running necessary Order Entry reports as required
Matching acknowledgments to sales orders
Alert both IT and Manager with all system errors, pricing errors, engineering errors, etc. to avoid product holds on incoming orders
Assist in parts entry, literature fulfillment and other administrative duties to improve performance to the customer
Clarify open issues such as pricing and missing order information
Qualifications, Skills and Education
High School Diploma or GED
2 + years work experience in data entry
Ability to pass assessment measuring typing speed and accuracy
About Us:
Exemplis is the fastest-growing office furniture and e-commerce company in the industry! We’re an entrepreneurial company offering infinite possibilities. Being a one-stop-shop means our customers can have everything they need to create exactly what they want. Our world-class customer service, fastest shipping, biggest textile program, and award-winning designs have made us the industry leader for over 25 years. Our SitOnIt Seating brand was created to give our customers what they want, how they want it, when they want it. Today, we’re constantly reimagining how space, textile, and design can help everyone—from medical offices to Fortune 500 companies to home offices across North America—get more out of their day.

People are at the core of our business, and on our team, everyone makes an impact. We absolutely owe our success to our incredible group of talented employees who bring equal parts skill, passion, drive – and of course, fun — to the table each and every day. We have created a workplace that is inclusive and diverse — where everyone can be their authentic self, and where that authenticity is celebrated. By creating an environment where people from every background can thrive, Exemplis becomes a better and more successful company.

We’re proud to be a company that gives back to the very communities that our team members live and work in. Our giving ethos focuses on three buckets of impact: sustainability, community outreach and transparent operations. From donating lobby seating to medical clinics in low-income neighborhoods—to our yearly giving week and toy drive for Toys for Tots – we believe collaboration, kindness and authenticity are essential to our humanity.

Exemplis is an Equal Opportunity Employer, and our company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national or ethnic origin, protected veteran status, disability status, or any other characteristic protected by applicable state or federal civil rights laws that is not related to job requirements.

APPLY HERE

English US Utterance Creators

UNITED STATES OF AMERICA /

TRANSLATION, LOCALIZATION, INTERPRETATION, QA TESTING – GLOBAL FREELANCE & AGENCY OPPORTUNITIES /

FREELANCE-REMOTE

APPLY FOR THIS JOB

Welocalize is looking for Language Specialists with outstanding writing skills and creative minds to participate in a project that will help shape the future of chatbot technology in many languages. Imagine first that you have some problem that you want to solve (maybe with your insurance, or with a retailer, or with an airline, etc.). You call the company’s customer support telephone line to get help and a computer chatbot answers. Here is where your work on this project would begin.

Your job will be to imagine a particular customer support situation and then write up examples of things you (and people you know) might say on the phone. We call these statements “utterances.” For example, we may ask you to imagine that you want to change your flight for a trip you have already scheduled. You would then write up several different things you or someone might say in that situation. Each of the utterances you write would need to be different, using different words and styles. You need to be very creative and write variations of each sentence to use as many new words as possible and use a completely different sentence structure. And you need to be fast! When you write an utterance, we want you to think about the kinds of references someone from your country would make (e.g., specific companies, specific government entities, specific local currency, specific local slang, and specific local brand names).

Skills:

The specific job task will be to create one sheet of utterances. There will be several prompts (scenarios) on the sheet, and the creator will develop several variants for expressing an utterance that relates to the prompt. All specific rules regarding spelling, grammar, punctuation, glossary term usage, and other specialized conventions MUST be followed (orientation will be provided). If not, the creator will be provided with feedback and asked to edit their sheet of utterances until it complies with our quality standards.

– Native-level fluency in the target language (written and spoken) and great spelling and grammar are required. Preferred candidates will also be familiar with the target language used by a wide range of speakers from ages 15-70, primarily from urban and suburban settings.

– Advanced English comprehension (spoken and written), ability to understand training materials, instructions, and creative writing prompt written in English.

– Ability to follow nuanced linguistic instructions (e.g., Do not use numerals in your writing. Write out all numbers. Do not use “1”. Do use “one”).

– Ability to hit demanding deadlines by learning how to work in efficient ways.

– Candidate needs to have a rich vocabulary, knowledge of local market conditions, and local-market slang.

– Extensive knowledge in local-market insurance, financial, and health care systems (work experience in these sectors is not necessary, but knowledge as a consumer of these systems is critical).

– Ability to analyze writing prompts (scenarios) and adapt them to local cultural reality.

– Efficient online research skills.

– Documented work experience as a writer (e.g., journalism or creative writing) preferred.

Project Details:

Start Date: Ongoing

Pay Rate: 20 USD per file

Schedule: Weekly commitment of minimum 7 files per week

Training Period: Creators will receive project orientation & training. Orientation will include completing some online modules, some video conference calls, and completing a training file with direct personalized feedback. Training will last for approximately 5 hours and will be partially compensated. Payment will only kick in once you successfully complete your first task.

This is a remote and freelance role.

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Data Contributor

Basic Information
Last day to apply 02-May-2023 Country United States of America Job Type Freelance
Description and Requirements

TELUS International is currently looking for participants to complete various data collection tasks in different locations in the United States.

The role is a pay per task project that involves creating/collecting short sentences or texts, capturing images and videos or featuring for short video captures of participants’ faces or movements. Different tasks can take from 30 mins to several hours.

Depending on the tasks, you might be asked to come to the premises, but some tasks can be completed remotely from home. The collected data will be used to develop and improve different artificial intelligence models and products.

This is an independent contractor opportunity and collaboration will be done on a freelance basis. Participants registering with us might be approached at different times with info on different project opportunities and they will need to register each time for those projects they find interesting.

Compensation

The minimum rate for an hourly task performed remotely is starting from $75 – $130 USD per hour but might be higher depending on the nature of the data needed to be collected. Each project will specify the rate for that particular task.

For projects that will require you to travel to our office to do the collection onsite, the rates will be built in such a way to include parts that will cover your commuting time and expenses.

We are offering a sign-on bonus of $20 USD, payable upon completing the first task with us, on top of the actual task pay.

Requirements

You must be:

18+ years of age

full COVID vaccination proof (digital copy will suffice) – required only for onsite projects, not for remote ones

Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense.

Fluency in English.

The hours are flexible; you choose your own schedule.

[Why join the TELUS International AI Community] or [Why become our Data Contributors]?

Earn extra income

Access to our community wellbeing initiative

Flexible hours to fit in with your lifestyle

Be a part of an online community

What’s next?

Don’t Delay! Submit your application through the link and a member of our recruitment team will review your application: https://fs30.formsite.com/LB2014/esewo6ozvg/index.html
Additional Job Description
About us:

TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We offer flexible opportunities for people with passion for languages and the development of AI technologies.

APPLY HERE

Customer Experience – Beauty Advisor

REMOTE /BUSINESS INNOVATION AND CUSTOMER EXPERIENCE – CUSTOMER EXPERIENCE /FULL-TIME
Who We Are

Thrive Causemetics is Bigger Than Beauty™: We are an independent, female-owned beauty brand that creates high-performance vegan cosmetics and supports a community of giving. All of Thrive Causemetics’ products are free of parabens and sulfates, in addition to being 100 percent cruelty-free. Through its Bigger Than Beauty™ program, every product you purchase results in a donation to help a woman thrive.

Thrive Causemetics is dedicated to fostering a collaborative and cross-functional workplace where everyone’s voice matters. We are committed to being pioneers in creating a culture of wellness. Together, we prioritize a strong work ethic while maintaining a positive, exciting environment where people are passionate about what they do.

Who We Are Looking For

Thrive Causemetics is on the hunt for an exceptionally energetic individual who is passionate about the beauty industry, helping others, and eager to develop into an operational position in a high-growth mission-driven startup. An ideal candidate showcases a drive to support, educate, and champion customers by working collaboratively with a team. In addition, applicants will be asked to complete a written assignment provided by Thrive Causemetics.

This position requires working evening shifts 10:45 AM – 7:30 PM PST and/or the weekends. Remote work is available for this position.

LI-Remote

Core Responsibilities
Become the product expert in Thrive Causemetics across beauty and skincare, and efficiently respond to customer inquiries across email, phone, live chat, and social
Juggle a high volume of competing priorities while effectively delivering a world-class customer experience
Take ownership and initiative of all customer concerns, and proactively manage expectations internally and externally
Share vital customer feedback and insight with other departments, including Product, Marketing, Operations, Fulfillment, E-commerce, and more
Must be able to work on the weekends and adapt to a flexible schedule
Experience Necessary
Undergraduate degree and/or 1+ year experience working in a customer service type of role
A genuine passion for the beauty industry and sharing your knowledge with others to help them thrive
Strong organizational and project management skills
Excellent verbal and written communication skills, including the ability to come across as friendly, engaged, and committed via any channel
Excellent interpersonal communication skills and genuine desire to support others in time of need
Nice To Haves
Previous experience in Customer Service, Support-oriented roles, and/or high growth E-commerce startup
Strong knowledge and excitement about makeup and skincare products and application
Passion for social impact, an ethos for giving back, and eagerness to join a mission-driven company
Experience using Zendesk
Why Thrive Causemetics?
401k & up to 4% company match
Comprehensive medical, vision, and dental benefits
Life Insurance Policy at no cost
Employer paid Short-term disability & Long-term disability plans at no cost
Employee Assistance Program
Diversity, Equity, & Inclusion training
Employee discount
Health & Wellness Workshops
Mental health resources; Calm app provided for free
As required by C.R.S. 8-5-201(2): (Colorado only) The minimum pay for this role is $22 an hour. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Thrive Causemetics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate with regards to race, color, religion, national origin, gender identity, gender expression, sex, sexual orientation, genetic information (including characteristics and testing), age, marital status, military and veteran status, status as an individual with a disability (physical and/or mental), and any other characteristic protected by applicable law.

APPLY HERE

Customer Support Specialist

What are the VA’s primary responsibilities?

Taking requests – both sales, customer and technical support and ensuring they are taken care of completely for all of their needs.

What would a typical day in this role look like?

Ultimately help with all technical needs – AND be sure to identify all selling signals and direct requests and effectively get the information they need to purchase – some of which will be to define it for us and then send us and the prospect information to make their buying decision.

What are the “must-have” skillsets of a successful candidate?

Fluency in English. Extremely high customer service and communication skills. Prior success in helping customers and sales.

What are the “nice-to-have” skillsets of a successful candidate?

Docusign, QuickBooks, WordPress, Engagebay (

What systems and software would you like the VA to be familiar with?

Engagebay/Wordpress

Will the role be phone-based? Inbound/Outbound?

Email Support, Chat Support

High rating from the call. Successfully getting them ready to buy and/or completely solving their technical issue. Passing off information to us about the customer who contacted us.

Will the VA be required to know and use the tawk.to software?

Yes

What geographic timezone will the VA be working in?

(GMT-05:00) EST

How many hours/week do you require?

40 hours/week

Schedule Content

Days

Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

Please give us your Skype ID when you apply.

APPLY HERE