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Data Entry Specialist
Tidal Basin, a leading emergency management consulting firm, has an opportunity for Data Entry Specialists. This position will be responsible for managing and entering critical data related to disaster recovery projects. The Data Entry Specialist role supports disaster recovery teams by ensuring accurate and timely data entry for project documentation, reporting, and compliance requirements. The ideal candidate will have excellent attention to detail, strong organizational skills, and the ability to work under pressure in a fast-paced environment. This work will be completed at various designated locations working with team members and stakeholders or remote based upon client needs.
Job Duties and Responsibilities include:
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- Accurate data entry and update of information for disaster recovery efforts to include damage assessments, financial information, and other related data.
- Maintaining data integrity to ensure accuracy, completeness, and consistency of data entries. Perform regular audits and cross-checks to prevent errors.
- Provide data retrieval and reporting as needed to assist in generating reports based on the entered data for internal stakeholders, clients, and government agencies.
- Organize and maintain digital records and files, ensuring compliance with confidentiality and security standards.
- Ensure all data entered adheres to FEMA or other regulatory guidelines and requirements.
- Review incoming data for errors and discrepancies and resolve issues by communicating with the relevant team members.
- Prioritize data entry tasks to meet project deadlines and deliverables.
- Perform other duties as assigned.
- Complete all required compliance training on an annual basis.
Skills and Competencies:
- Proficient in Microsoft Office Suite (Word, Excel) and familiarity with database management systems.
- Strong typing speed (minimum of 50 words per minute) and accuracy.
- Attention to detail and ability to detect errors.
- Good organizational skills.
- Strong communication skills for working with diverse teams.
- Familiarity with FEMA disaster recovery programs (preferred but not required).
Required Education and Experience:
- High school diploma or equivalent required.
- 1 – 2 years of experience in data entry
Work Location: Remote
Work Schedule: Up to 7 days a week , 10 to 12 hours daily, estimated for 30 days
Physical Demands/Work Environment:
- Prolonged periods sitting and working on a computer.
- Ability to work up to twelve-hour shifts.
- Must be able to lift up to 15 pounds at a time.
Order Processing & Licensing Administrator
locationsUSA Home Officetime typeFull timeposted onPosted 5 Days Agojob requisition idJR100874
It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.
OUR MISSION
At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.
Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage and monitor their workflows across any application, service or server – in the cloud or on premise – with confidence and control.
CORE VALUES
One Team. One Redwood
Make Your Own Weather
Obsess over Customer Success
Work the Problem
Be Curious
Own the Outcome
Respect Each Other
YOUR IMPACT
We are seeking an Order Processing & Licensing Administrator to join our Revenue Operations team. The Order Processing & Licensing Administrator is responsible for ensuring the efficient and accurate processing of sales orders and the timely provisioning of licenses to customers. This role will collaborate closely with sales, Finance, and Support teams to deliver a seamless customer experience. They will act as an internal contact across functional back-office teams to ensure that customer orders are processed according to the requests of the customer but also the company’s policy.
● Accurately process incoming orders, ensuring that all required information is complete and accurate.
● Coordinate with sales and Finance teams to address any order-related inquiries or issues.
● Manage the license provisioning process, ensuring that licenses are delivered to customers in a timely and accurate manner.
● Act as first line support for any License creation issues for the sales organization and customers.
● Monitor license usage and expiration dates to proactively address potential issues.
● Provide excellent customer service by responding to inquiries and resolving issues related to orders and license provisioning.
● Serve as a point of contact for customers and internal teams regarding order status and license information.
● Maintain accurate and up-to-date records of all order and license information.
● Identify opportunities to streamline and improve order and license provisioning processes, driving operational efficiency and effectiveness.
● Communicate progress, issues, and key milestones to relevant stakeholders, including management.
YOUR EXPERIENCE
● Bachelor’s degree in business administration, accounting, or a related field.
● 3+ years of experience in order & License processing or customer service.
● Excellent organizational and time management skills.
● Attention to detail and accuracy.
● Ability to work independently and as part of a team.
● Strong problem-solving and analytical skills.
● Experience with SaaS platforms or ERP systems is a plus.
● 3+ year experience using Salesforce.com.
● Ability to build relationships effectively across global teams.
● Proactive and willingness to dig in with little direction.
● Experience with Quote and Order Form creation and special terms and conditions related to non-standard agreements.
● Clear communicator with excellent written, verbal, and listening skills.
If you like growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
THE LEGAL BIT
Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.
Marketing and Traffic Specialist
Overview
World Travel Holdings is seeking a Marketing and Traffic Specialist for the Cruiseline.com division. The Marketing and Traffic Specialist will be responsible for implementing marketing campaigns to drive traffic to the division’s website and app, management of SEM campaigns, social media, email analytics and all paid traffic sources, analytics and reporting as well as responsible for site SEO optimizations. The ideal candidate is a self-starter with a creative mindset, a great communicator with strong analytical skills and attention to detail in tracking KPIs/ROIs.
About World Travel Holdings
World Travel Holdings is the nation’s largest cruise agency and award-winning leisure travel company with a portfolio of nearly 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, resort vacations, car rentals, resort day passes and luxury travel services, World Travel Holdings has a vast portfolio of private-label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and is consistently recognized as an industry leader in employee engagement and work-at-home employment. Its global presence includes operating multiple cruise brands in the United Kingdom. World Travel Holdings has offices in Wakefield, Mass.; Ft. Lauderdale, Fla.; and Chorley, England. For more information, visit WorldTravelHoldings.com.
Responsibilities
- Direct and coordinate all online marketing functions for Cruiseline.com and Shipmate app with an acute focus on results
- Create, coordinate, and manage all marketing strategies including items such as SEM, SEO, social media, email, and all paid marketing campaigns
- Identify and implement pay-per-click, social media and display advertising activities to drive traffic and on-site conversions
- Create and analyze all marketing reports to provide insight on the performance of marketing campaigns including tracking ROI/conversions
- Calculate an ROI, percent change and growth analysis while understanding daily sales numbers and goals
- Track and analyze metrics for all email campaigns
- Work cross functionally to develop new email templates including A/B testing and optimizations
- Increase email subscribers base as well as calculate and monitor value of email subscribers and overall database management
- Coordinate, send and review reporting of all marketing campaigns
- Research and provide recommendations for third-party advertising opportunities
- Participate in competitive monitoring, research/planning as needed
- Create all assets needed for marketing campaigns
- Help develop, edit, and polish sales presentations which include a review of marketing performance and business objectives
Qualifications
- Bachelor’s degree in marketing or related field
- 3+ years of marketing experience including a proven track record of success creating and managing marketing strategies, overseeing marketing budgets, and digital online experience in an analytically driven environment
- Online Marketing experience required with specific proven ability to create strategies using pay per click, display advertising, SEO, and social media
- Experience with managing paid marketing campaigns – SEM, social, third party, etc.
- Strong attention to detail, organizational, analytical, strategic thinking, and problem-solving skills
- Ability to strategize marketing efforts, be a marketing visionary, make project prioritization decisions, communicate rationale, and adjust mid-course
- Strong presentation skills and ability to clearly articulate thoughts, ideas, and results
- Able to meet deadlines and work in a fast-paced environment
- Possess a strong work ethic and passion for the travel industry and the role
- Extremely proactive with a strong bias for action
- Total team player with a willingness to roll up your sleeves, dive into campaigns and process with ability to suggest/implement new procedures/process if needed
- Experience in using all Microsoft Office applications especially Excel, PowerPoint, and Word as well as Salesforce Marketing Cloud, Google AdWords, Meta Ad Manager and Google Analytics
- Use of Canva or other graphics programs to create marketing assets
- Superior attention to detail in all aspects of job performance including meticulous analytical, proof-reading and fact-checking skills with absolute accuracy
- Willing to travel if needed
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Email Marketing Specialist (Cold Outreach)
Description
The Email Marketing Specialist will be responsible for developing, executing, and optimizing cold email marketing campaigns to generate leads, nurture prospects, and drive conversions. This role requires creativity, analytical thinking, and technical proficiency to create compelling email content, manage campaign workflows, and measure campaign success.
Job Responsibilities
- Develop and execute outbound email marketing campaigns to generate leads and drive engagement.
- Create, proofread, and optimize email content, including subject lines, body copy, and call-to-actions.
- Segment email lists based on target audience criteria to ensure relevant messaging.
- Set up and manage email workflows, automation, and triggers to streamline campaign processes.
- Conduct A/B testing to optimize email performance and improve key metrics such as open, click-through, and conversion rates.
- Monitor and analyze email campaign performance using email marketing tools and analytics platforms.
- Collaborate with the design team to create visually appealing email templates and graphics.
- Ensure compliance with email marketing best practices and regulations, including CAN-SPAM and GDPR.
- Stay up-to-date with industry trends, emerging email marketing technologies, and best practices.
Requirements
- Bachelor’s degree in Marketing, Communications, or a related field.
- Proven experience in outbound email marketing, campaign setup, and optimization.
- Proficiency in email marketing platforms (e.g., Instantly.ai, SmartLead, HubSpot, MailerLite).
- Strong copywriting and proofreading skills with an eye for detail.
- Familiarity with email automation, segmentation, and A/B testing techniques.
- Analytical mindset with the ability to interpret data and derive actionable insights.
- Excellent project management and organizational skills.
- Strong communication and collaboration skills.
- Knowledge of email marketing regulations and best practices.
- Must be able to work in the US timezone (9 AM EST to 6 PM EST, Mondays to Fridays)
System Requirements
- At least 15mbps for the main internet and at least 10mbps for backup
- A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
- Note: Back-ups should still be able to function when there is a power interruption
- A webcam
- Noise-canceling USB Headset
- Quiet, Dedicated Home Office
- Smartphone
Benefits
- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
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