Meeting Coordinator

BCD Travel

About Us:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion, and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,500+ people are committed to sustainability and driving success for our customers, our business, and ourselves.
We offer a competitive salary and benefits package. Most importantly, we value our people and are committed to your success and continued growth.

About the role:
We are looking for an Event Coordinator to join our dynamic team. In this role you will be working with Event & Catering Planning Teams to capture detailed expectations and requirements for event work orders to ensure a flawless onsite experience for attendees. This role is primarily focused on data entry and quality control across a wide variety of events, anything from catering orders to room set up, and a variety of event planning elements. If you are super detail oriented, customer service focused and a team player, read on!

As an Event Coordinator you will:
• Analyze meeting intake forms and create work orders based on requirements.
• Manage a variety of administrative requests to support the teams.
• Ask questions to ensure all requirements are captured appropriately. You know each event is a personal experience, and you make it easy to proactively ensure everything is accounted for.
• Communicate effectively and efficiently. Cross check data and requirements, ensuring the appropriate suppliers and orders are accounted for.
• Assist with any ancillary planning needs as directed.

You’re good at:
• Managing multiple priorities and being adaptable. You have exceptional problem-solving skills, are calm under pressure.
• Agile and proactive. Always looking to improve upon a process or a situation to maximize time and impact.
• Teamwork. It takes a village.
• Microsoft Office Suite.
• Providing superior customer service. You understand the impact that Meetings & Events can bring to an individual and an organization and you strive to go above and beyond to ensure the best experience possible.

You might also have:
• Ideal candidate possesses 1+ years in an event coordinator role, however this is not a hard requirement.
• Previous experience with/of USI (Ungerboeck Systems Inc.) Event Management System
• Previous experience with Cvent

You should know:
• While entry level, there is opportunity to grow and develop in this role.
• Our standard working hours are 8:30 AM -5:30 PM with an hour break.
• Covid vaccination might be required for this role.

APPLY HERE

Compliance Specialist

BCD Travel

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,500+ people are committed to sustainability and driving success for our customers, our business, and ourselves.

We offer a competitive salary and benefits package. Most importantly, we value our people and are committed to your success and continued growth.

About the Role

We’re looking for a compliance specialist to join our awesome team. In this role you will be responsible for reviewing and reconciling post-program attendee documents. You will also be looking to confirm that meetings followed all necessary regulatory and policy requirements and collect receipts. We are looking for someone who has a great attention to detail. Doesn’t mind a little math, is logical, takes accountability and has an unwavering commitment to accuracy and deadlines. Sound like you? Read on!

As a Compliance Specialist you will

• Own the post-program reconciliation process
• Review documents to ensure they are accurate, complete and tell the “whole story”
• Compile post-program packets
• Calculate transfers of value
• Enter information into database

You’re good at
• Math & Accounting
• Strong Excel Skills
• Communicating in a virtual environment
• Meeting Firm Deadlines
• Ideal candidate possesses 1+ years in a reconciliation, data entry, accounting or compliance role in the Pharmaceutical or Life Sciences industry

You should know:

• This role is virtual

• Our standard working hours are 8:30 AM -5:30 PM with an hour break.

• Covid vaccination might be required for this role.

APPLY HERE

Executive Assistant

The Executive Assistant is the key liaison to Workiva’s Solutions Organization. This role will provide assistance for strategic and operational projects as needed and ensure preparation for meetings and events run smoothly.

Job Summary
The Executive Assistant will provide direct, confidential “right hand / gatekeeper” support and project assistance to one or a number of the Executive Management team. As the right hand and gatekeeper to the executive(s), this role is privy to the most sensitive and confidential aspects of the business line, is the liaison and a primary conduit of confidential and routine communication between the executive(s) and internal and external audiences. This role manages schedule, travel, expenses, oversees all logistical needs for on- and off-site meetings. May assist with coordinating personal and business schedules as required.

Responsibilities

Acts as a gatekeeper (or serves as a first contact) and manages all calendaring, expense reporting and travel coordination for executive management level leaders they support.
Initiating and compiling requests to support meetings, tasks, departments, etc.
Coordinating and costing for large-scale events (i.e. sales meeting, department meetings, etc.)
Running standard reports in various systems
Supports specific processes or programs for cross functional teams across the company
Frequently applies thorough knowledge and understanding of how the operations of the department impacts related functional groups, and applies this knowledge in their day-to-day interactions.
Offers tactical guidance or recommendation to internal and external customers to resolve issues within established guidelines
Provides coordination and support of complex assignments within a department or groups related to budget
Other duties as assigned

What You’ll Need
Skills

Business acumen; expert customer service; skill at multi-tasking; high degree of confidentiality and professionalism; ability to prioritize; background in managing single or multiple budgets; basic to advanced analytical skills

Communication

Diplomacy and leadership courage required to regularly liaise with internal executive leadership and external audiences

Experience

5+ years of experience

Education

Associate Degree or equivalent combination of education and experience
Travel Requirements

20% travel
Working Conditions & Physical Requirements

Reliable internet access for any period of time working remotely, not in a Workiva office.

LI-REMOTE

How You’ll Be Rewarded:

Salary range in the US:
$37.00 – $59.00 Hourly
A discretionary bonus typically paid annually
Restricted Stock Units granted at time of hire
401(k) match and comprehensive employee benefits package
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Where You’ll Work

Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.

Customer Success: Always delight our customers.

Trust: Rely on each other.

Integrity: Do the right thing, every time.

Collaboration: Share resources and work together.

Innovation: Keep creating solutions and finding better ways.

Inclusion: Support a diverse community where we all belong.

Accountability: Be responsible for your success and failure.

We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.

At Workiva, you’ll enjoy:

Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.

Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.

Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and more

Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.

APPLY HERE

DIGITAL CARE SPECIALIST (REMOTE)

Position Purpose:
The Digital Care Specialist will be responsible for providing an effortless customer experience through digital channels including, but not limited to, Facebook, Twitter, Email, Yelp, Google Reviews, and Facebook Reviews. This role will collaborate with other teams to execute best in class service levels. The associate must be able to accurately articulate a message that is broadly viewed through multiple communication channels.

Key Responsibilities:

10% Alignment – Effectively align the interests of multiple stakeholders to include marketing public relations and commutation to ensure customers receive consistent messaging and support
20% Analyze and Review – Monitor The Home Depot’s digital channels by visiting external websites to ensure understanding of conversation and context to produce and identify continuing concerns and comments
10% Case Management – Manage customer cases, including researching issues, updating cases, ensuring, and categorizing issues correctly; Focusing on the highest priorities to effectively align the interest of customers and the business to seek the quickest resolution
10% Communication – Communicate with stores, vendors, and other Home Depot departments to quickly and decisively take action to ensure customers needs and concerns are expedited for a swift resolution
30% Customer Service – Provide exceptional service to The Home Depot’s customers by responding to them in written format over digital communication channels which can include, but are not limited to, Facebook, Twitter, Email, Yelp, Google Reviews, and Facebook Reviews; Responses are crafted using digital software programs and are not posted directly through these platforms. The associate is responsible for providing clear concise messaging for multiple channels with the proof and knowledge of using Social Media outlets; Responses will be publicly visible, therefore they will need to be accurate and held at a higher standard.
10% Problem Solving – Assist the Digital Care team in developing Digital Care response best practices, policies, and procedures as we integrate different platforms
10% Reporting – Provide regular reporting and activity/customer voice summaries to determine metrics met for the department threshold
Direct Manager/Direct Reports:

This position typically reports to the Supervisor
This position has 0 Direct Reports
Travel Requirements:

No travel required.
Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:

Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
Excellent written and verbal communication skills
From hashtags to character limits, must have a working understanding of the tone and communication cadence of each identified digital network
Must have a positive, empathetic attitude with great attention to detail and ability to read between the lines to respond to customers’ needs
In addition to having the ability to craft clear and concise messages that aid in quick customer resolution; Must be prepared to do research and utilize available resources to assist customers (call the vendor, dig into a product book) if necessary
Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Minimum Years of Work Experience:

1
Preferred Years of Work Experience:

No additional years of experience
Competencies:

Action Oriented
Being Resilient
Business Insights
Courage
Decision Quality
Drives Vision and Purpose
Manages Ambiguity
Nimble Learning
Self-Development
Cultivates Innovation
Demonstrates Self-Awareness
Manages Complexity
Plans and Aligns
Situational Adaptability
Values Differences
Balances Stakeholders
Builds Networks
Customer Focus
Drives Results
Interpersonal Savvy
Manages Conflict
Organizational Savvy
Resourcefulness
Strategic Mindset

APPLY HERE

Client Representative

BairesDev

Who We are

BairesDev is proud to be the fastestgrowing company in America. With people in five continents and worldclass clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects.

Client Representative at BairesDev

We are looking for a Client Representative with proven experience and a passion for selling technology solutions, to join our Sales Team and help spearhead our growth.

You will play a critical and active role in the daytoday operations. This is an excellent opportunity to be one of the key members of our Sales team and position yourself for unique career growth opportunities.

What You Will Do:

  • Upload Data of New Leads to the ERP (database) and the Marketing SpreadSheet.
  • Forward essential information to other teams such as Recruiting and HR.
  • Perform extensive searches on the Web to find Lead’s & Company’s Contact Information.
  • Connect with clients and your team through our chat system and obtain all the relevant information needed.
  • Establish, develop, and maintain positive business and customer relationships.

Here’s what we are looking for:

  • 3+ years of relevant experience as Data Entry or Sales Agent.
  • Experience in Sales Support roles.
  • Solid technical background with understanding and/or handson experience in software development and web technologies.
  • An impressive network of potential new clients in the IT Industry and/or Verticals.
  • Target driven and high networking abilities.
  • Ability to work independently as well as within a team.
  • Selfmotivated with a resultsdriven approach.
  • Detail oriented and deadline driven.
  • Advanced English level.

How we do make your work (and your life) easier:

  • 100% remote work.
  • Hardware setup for you to work from home.
  • Flexible hours make your schedule.
  • Paid parental leave, vacation & holidays.
  • Diverse and multicultural work environment.
  • An innovative environment with the structure and resources of a leading multinational.
  • Excellent compensation — well above the market average.
  • Here you can grow at the speed of your learning curve.

APPLY HERE