Audit Coordinator

HealthMark Group

COMPANY:

HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

JOB DESCRIPTION:

Location: Remote

HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

Our Audit Coordinator role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.

Type of RoleFULL-TIME

Entry level job duties include but not limited to:

  • Preparing and sorting documents for data entry.
  • Manipulating and deduplicating excel lists.
  • Identifying client and patient matches within our computer system.
  • Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
  • Resolving discrepancies in information and obtaining further information for incomplete documents.
  • Reports directly to Quality Control/Data Entry Manager Team Lead and ROI Manager
  • Completes Data Entry of all requests
  • Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
  • Identify and accurately classify each request
  • Uphold HealthMark Group’s values by following our C.R.A.F.T.
  • Work quickly to meet the high-volume demand
  • Must dedicate at least 20 hours per week

Requirements:

  • Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
  • Attention to detail
  • Knowledge of grammar and punctuation
  • Ability to work to time constraints

When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.

Pay- 15-16.00 per hour

APPLY HERE

Invoicing Specialist

HealthMark Group

COMPANY: HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

THE ROLE:

The Invoicing Specialist is responsible for invoicing of medical records according to state statutes. The ideal candidate will be a team player that can also work independently in their role. They will be able to think outside of the box to problem solve using the knowledge they are given. They will be able to communicate with other in a professional manner to resolve issues or answer questions that may arise.

Location: Remote

Objectives:

  • Accurately and efficiently invoice records
  • Identify and correct errors with invoices or records
  • Responsible for accounts receivable aging and account reconciliations
  • Contribute ideas and suggest process improvements to drive greater efficiencies
  • Design, document and implement workflow, procedures, checklists, and policies for assigned tasks
  • Analyze variances and identify trends and opportunities to lower or control costs
  • Review AP/AR for accuracy
  • Records transactions into systems; ensures transactions are recorded, documented, reviewed, and supported in accordance with company policies in a timely manner

REQUISITE EXPERIENCE AND QUALIFICATIONS:

  • Keen attention to detail and high level of accuracy
  • Previous billing experience
  • Knowledgeable with Microsoft Excel and Word
  • Has strong communication, and interpersonal skills with ability to build relationships.
  • Able to work independently as well as part of a team.
  • Has exceptional organizational and time-management skills
  • Accounts payable experience a plus

Position Rate: $16.00 per hour

APPLY HERE

Scheduling Coordinator

Marathon Health

Overview

Scheduling Coordinator

Marathon Health is seeking a full-time Scheduling Coordinator to work collaboratively with our team serving the employees and families that visit our on-site and near-site corporate health and wellness centers. This is a remote position.

This is a 40 hour per week position with excellent compensation and full benefits including medical, dental, vision, 401(k), FSA, CME assistance, life and disability, paid time off and holidays.

Schedule: Monday – Friday; 8am – 5pm (EST), on rotation for Saturdays 8am – 12pm (EST)

If you are a Scheduling Coordinator who wants to work in a setting that emphasizes prevention, wellness, and patient involvement, we want to talk with you! Join a health care organization where the emphasis is on health outcomes, not patient volume and billing.

About Marathon Health

Marathon Health is one of the nation’s leading providers of employer-based health services. We serve businesses throughout the United States, providing a different kind of healthcare program that focuses on total population health management and health risk reduction.

Marathon Health promotes a culture of health and wellness in everything we do. It is for this reason we seek to hire individuals who embrace wellness and model healthy behaviors in their own lives. We are proud to be a drug and tobacco free company. We value the richness diversity brings to our workforce and are committed to being an equal opportunity employer and provider (EOE). The selected candidate must pass a criminal background check and drug test.

Responsibilities

The Scheduling Coordinator will be responsible for supporting Marathon Health by providing best practice scheduling for patients and providers. Schedule patients and inform patients of prep instructions or other test requirements. Correctly identify the patient with proper medical record.

  • Act as a customer service champion and Marathon Health advocate
  • Manage all incoming communications from patients via email and phone
  • Schedule health coaching and clinic appointments through Salesforce and/or EMR
  • Triage incoming scheduling calls and other requests
  • Collaborate within the Member Relations team to integrate customer service into clinical and nonclinical operations
  • Monitor client and patient feedback and communicate concerns and issues to the appropriate department
  • Answer communications from patients in a professional and courteous manner
  • Diffuse negative patient interactions by appropriately managing conflict and building rapport with patients
  • Accurately document and update records in appropriate systems
  • Collect and track all wellness and incentive program forms into the Marathon Health portal
  • Conduct data entry and customer support for wellness and incentive programs
  • Proactively reach out to patients to confirm and update patient information in the Marathon Health portal
  • Perform other duties necessary to support the Member Relations team

Qualifications

  • High school diploma or GED required; Bachelor’s degree preferred
  • One year of customer service experience in a call center environment preferred
  • One year in a clinical setting or healthcare setting preferred
  • Pleasant and patient demeanor
  • Ability to handle complaints and negative situations while maintaining a positive attitude
  • Excellent verbal and written communication skills
  • Knowledge of customer service best practices
  • Ability to manage tasks/projects with aggressive deadlines/time-sensitivity
  • Attention to detail with good organizational capabilities
  • Professionalism and self-motivation with the ability to work well independently and on a team
  • Proficiency with computers and strong typing skills
  • Ability to maintain confidentiality
  • Bilingual (English/Spanish) preferred
  • This position is 100% remote. Candidate must have a quiet space where virtual meetings can occur without disruption or background noise. Candidates are responsible for providing adequate internet bandwidth to maintain high quality connections.

COVID-19 Vaccinations are not mandated at Marathon Health unless there are specific client requirements or applicable state laws.

(Colorado Only*) Minimum salary of $14.47/hour and Benefits

*Note: Disclosure as required by sb19-085(8-5-20) of the minimum wage compensation for this role when being hired to work in Colorado

APPLY HERE

Administrative Coordinator / Learning Advisor (Part-time 100% Remote)

CodeCombat is looking for a remote Administrative Coordinator/Learning Advisor to focus on CodeCombat Online Classes, acting as a main point of contact for customers while assisting with the administration of group and private lessons. If you have experience supporting a busy org in a customer-facing role, we want to hear from you!

This is a fully remote, part-time contractor role estimated at 20 hours per week. We encourage applicants from all backgrounds to apply regardless of direct experience as an administrator or learning advisor.
What You’ll Do
Provide a delightful and seamless booking experience for parents/guardians (and occasionally students) with next-level customer service
Triage and respond to customer questions and scheduling requests via email, live chat, and phone
Enroll students in virtual live online classes based on experience level, teacher preference, and availability
Facilitate teacher-to-student communication
Collaborate with instructors, Education team, and Operations team to identify and solve customer pain points
Craft customer-facing emails, text reminders, and teacher bios
Ideate & craft new workflows in support of the Online Classes function
Tackle complex scheduling requirements
Who You Are
Direct experience working independently in a customer-facing role
Strong familiarity and hands-on experience using Google Workspace applications (Google Drive, Docs, Sheets) and Excel
Demonstrated aptitude to quickly learn additional tech stack programs like CRMs, scheduling systems, email platforms and work management systems
Prior experience implementing process improvements in support of organization and efficiency
Excellent customer service skills with experience navigating challenging conversations with customers and a clear approach to conflict resolution
Demonstrated ability to quickly learn new terminology and relay these talking points to the customer as to instill confidence as an expert
Prior experience collaborating with multiple stakeholders and team members in a 100% remote capacity
Able to provide examples showcasing strength with written and verbal communication
Demonstrated ability to be detail-oriented, deadline-driven and ultimately resourceful
Weekend availability a plus
Who We Are
CodeCombat is building a new way for K-12 students and at-home learners to learn how to code, using real programming languages to explore adventure games. Students learn how to write functions to control their hero avatars, implement puzzle-solving strategies, and code their own games. We are committed to researching, experimenting, and iterating new ways to marry education with fun for students worldwide.

We are a small, determined, and tight-knit startup dedicated to providing an enjoyable, meaningful place to work. Team members pursue a healthy work/life balance with flexible working hours. All of our team members work remotely from all around the world, with concentrations in San Francisco and Beijing.

Our Values
Our work is purposeful.
We bring our personal best every day, because our game-based learning can be life-changing for young people.

Strength comes from interdependence.
We recognize that each of us is central to the mission of CodeCombat. We know our differences create strength and resilience. We engage one another with respect for who we are, not only what we do. We create community with intention, because we need each other–and because it’s fun.

Kind, not just “nice”.
We don’t let fear of not being “nice” get in the way of the direct communication that underpins healthy relationships. We build strong connections through honest dialogue, even when the conversations are difficult.

Structure can be liberating.
Transparent processes let us focus on making the right decisions–and they create channels for diverse voices to speak. Eliminate information silos and shadow structures; create known communication channels and clear responsibilities.

We can operate at any speed.
We’re thoughtful about how fast we go. We pay attention when the lights change. Sometimes we walk.

Learning and growth go hand-in-hand.
Every experience is an opportunity to learn, and our team is growing every day. When we think we know it all, it means we have more to learn.

CodeCombat is proud to be an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Please include a short cover letter with your application.

Compensation: $17-$21.25/hr

APPLY HERE

Production QC Associate – Part Time (Remote)

This is a remote position only available to US residents of: Florida, Ohio, and Texas

Job Overview: This is a remote, part-time, entry-level position. We are looking for a Production QC Associate to help ensure the deliverability of our product. Production QC Associates primarily test our content by sending SMS messages across various providers and carriers and log the results, while making changes as necessary. If you are computer savvy person with a keen eye for detail, who’s self-motivated and a quick learner, we are interested in hearing from you!

Compensation: $10/hour

Hours: Part time, 12-28 hours/week. Flexible Monday-Friday hours to fit your schedule, PLUS weekend hours available if interested

Specific Duties, Activities, and Responsibilities:

Test for the successful delivery of SMS messaging through extensive review of campaign content results across multiple cellular carriers.
Adjust, retest, and document changes made to SMS campaigns.
Map specific pre-determined responses to frequent messages
Skills/Qualifications:

Computer capability – Microsoft Office 365, Android OS, and use of electronic databases
Impeccable English language grammatical skills.
Strong organizational skills, attention to detail, and exceptional verbal/ written skills
Problem-Solving, ability to interpret data, draw conclusions, and spot trends.
Work Ethic – Self-motivated and able to work independently or with a team
What is Drips?Drips is an AI driven conversational SMS marketing platform. Operating completely remote, Drips helps clients increase lead conversions by communicating with their customers in the same way that people communicate with each other. Using conversational SMS, calls, email, and direct mail campaigns, Drips automates conversation in a way that works, and works well.

APPLY HERE