by twochickswithasidehustle | Oct 18, 2024 | Uncategorized
Job Details
Description
Who We Are:
At Intoxalock a member of the Mindr family of brands, we are dedicated to being a force for good. That’s why we provide substance use safety, detection and monitoring products and services that help people live responsibly and keep communities safe.
Always aware. Always Guiding. Never Restricting or judging.
What You’ll Be Doing
The Service Center Documentation Specialist will be responsible for obtaining and processing all necessary company & state required documentation and information to complete Service Center Location and Technician Onboarding & Renewals. This role has a critical accountability to build relationships with internal and external partners, including but not limited to: state officials, compliance coordinators, Service Centers and Service Center Recruiters. The role involves the ability to adapt and adhere to business and state-specific processes, a keen interest in developing new skills and an enthusiastic and positive attitude. This position requires excellent communication skills, strong project management/prioritization skills, and exceptional attention to detail.
What You’ll Be Doing
- Review incoming documents for customers according state law/regulations and Company policies
- Ensure customer documents are properly stored to accurately assess regulatory compliance
- Correspond with state officials, monitoring authorities to activate or renew in a timely manner
- Process and maintain daily control reports and system of record to ensure any changes are current
- Consult with internal teams to discuss state requirements and keep process documents up to date.
- Communicate with recruiters to manage expectations and field questions; conduct regular follow-up to obtain outstanding documents
- Handle sensitive and confidential information; ensure that the document records correspond with data in the system
- Handle inbound and outbound calls to Service Centers as necessary to inform/educate service center partners and technicians on any deficiencies identified through inspections, audits, and/or internal/external observations/complaints.
- Ability to maintain & manage relationships with state stakeholders and service center partners
- Assist in the execution and monitoring of action plans in response to inspection/audit discoveries and compliance violations
- Accurate and timely execution of tasks related to state required record keeping including but not limited to: a. Onboarding & Training b. Certifications c. Background Checks d. Licensing e. Insurance f. Pricing g. Communication regarding changes to service center or technician(s)
- All other duties as assigned.
What You’ll Bring to the Table:
- 4-year degree preferred or equivalent business experience
- Strong verbal (both in person and phone), written communication skills, & collaborative skills.
- Ability to analyze information and documentation to facilitate account activation and renewal. Understanding of rules, regulations and regulatory requirements
- Cross-functional collaboration with other support team members/departments
- Excellent organizational skills, detailed oriented, motivated, and ability to work independently.
- Ability to prioritize numerous time-bound tasks and switch between tasks efficiently.
- Computer skills required include proficiency in Microsoft Outlook, Word, Excel, and CRM applications with ZoHo being preferred.
- Ability to work well under pressure, handle deadlines prioritize numerous timebound tasks and switch between tasks efficiently.
- Strong attention to detail leading to high quality work product.
- May involve the need to travel (<5%)
- Effective problem-solving skills used to identify efficiency, quality and/or service improvements to the work assigned
- A strong sense of accountability and work ethic
- Be a dedicated team player by embodying Intoxalock Company Values. Positive, resilient, and consistent attitude with a patient, team-oriented demeanor.
Why work for us?
Check out this list of a few of the many good reasons why we are a Top Workplace:
- Payrate is $20/hr + 401(k) + benefits.
- Schedule Monday – Friday 9 am – 6 PM EST
- We are the nation’s largest interlock provider, and our Mission is to help people live and drive responsibly.
- Mindr won the 2023 Top Workplace Award locally and nationally–and 2024 Best Place for Working Parents Award
- Growth Oriented- 7 years of over 10%+ growth annually. Doubled in employee size over the past 2-3 years.
- A comprehensive and highly competitive benefits package, including:
- Dental Insurance
- Health Insurance
- Vision Insurance
- 401(k)
- Paid Holidays
- Paid Time Off
- Ongoing Professional Training online via Litmos
- And more
Equal Opportunity Employer
It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants based on individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information.
by twochickswithasidehustle | Oct 17, 2024 | Uncategorized
Description
American Specialty Health Incorporated is seeking an Administrative Support Representative to join our Medical Necessity/Benefits department This position will act as a liaison between the Medical Necessity/Benefit Administration (MNA) Department and the Clinical Quality Evaluation Department.
Responsibilities
Researches turn-around time utilizing the Medical Necessity In Process Report.
Checks with MNA staff to see if the Medical Necessity Review Form (MNR Form) is in house. If so, advises staff to process the MNR Form as priority.
Reprint MNR Forms that cannot be located.
Calls practitioner to request re-faxing of MNR Forms as necessary.
Documents all phone calls in ASH proprietary system per MNA guidelines.
Forwards faxed MNR Forms to the appropriate Clinical Quality Evaluation for review.
Call Providers and Members as required by the State.
Ensure providers are notified verbally in accordance with state regulations.
Ensure members are notified verbally in accordance with state regulations.
Document all calls in the state required log screen.
Processes a minimum of 100 state required calls per day.
Prepares Medical Necessity Review Forms (MNR Forms).
Ensures all MNR Forms are accounted for on the CQE Daily Report.
Bundles MNR Forms and reports by teams.
Delivers MNR Forms and reports to CQE within standards.
Print and deliver file history as needed.
Systematically faxes MNR Response Forms (MNRF) to practitioner using Broadfax.
Removes data entry errors form the batch jobs and FoxPro.
Prepares fax files for Broadfax.
Removes the MNRFs that failed to be faxed from Broadfax and assists with manually mailing them to the practitioner.
Contacting practitioner on medical necessity determinations, as required by State Law.
Runs a variety of Queries and Reports.
Runs MNRF queries in FoxPro.
Fax and Mail MNRFs as needed.
Qualifications
High school diploma required.
Minimum 2 years data entry experience and working knowledge of computers including word processing and spreadsheets. Internal experience at ASH preferred.
Microsoft Word and Excel experience required. Experience with Microsoft Access highly desirable.
Core Competencies
Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
Ability to effectively organize, prioritize, multi-task and manage time.
Demonstrated accuracy and productivity in a changing environment with constant interruptions.
Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
Ability to exercise strict confidentiality in all matters.
Mobility
Primarily sedentary, able to sit for long periods of time.
Physical Requirements
Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.
Environmental Conditions
Usual office setting.
American Specialty Health is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.
ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.
LI-Remote #Healthcare #Admin #Claims #Process #Provider
by twochickswithasidehustle | Oct 17, 2024 | Uncategorized
Discover a more connected Billing Specialist career
At CableCom, as a Billing Specialist, you’ll manage production in partnership with field office personnel, including verification of accurate data entry made by the field offices.
Connecting you to great benefits
- Remote
- Weekly Paychecks
- Paid Time Off, Parental Leave, and Holidays
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- 401(k) w/ Company Match
- Stock Purchase Plan
- Education Reimbursement
- Legal Insurance
- Discounts on gym memberships, pet insurance, and much more!
What you’ll do as a Compliance Specialist – Quality Assurance & Documentation
- Monitor, retrieve, and load dailies with their associated backup by control number to track/store repository from various field operations or operating entities.
- Determine backup type and status.
- Verify whether the production on the estimate and/or if a change order is needed.
- Track change orders, act as a liaison between field operations and customer to ensure timely change order submission, and maintain a log of date and employee that submitted change order.
- Provide construction and restoration related production backup to asbilling team to support progressive asbilling.
- Other duties and responsibilities as assigned.
What you’ll need
- To be 18 years of age or older.
- Authorization to work in the United States for this company.
- Work well in environment with firm deadlines; results oriented.
- Perform multiple tasks effectively.
- Able to work both independently and as part of a team.
- Strong analytical skills required.
- Capable of making timely, independent decisions.
- Strong Interpersonal skills.
- Team Oriented.
- Strong Computer Skills.
Salary Range $16 – $17 per hour
Why work with us
Your career here is more than just a job — it’s your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
by twochickswithasidehustle | Oct 17, 2024 | Uncategorized
About Us:
CALSTART is a mission-driven industry organization focused on transportation decarbonization and clean air for all.
For over 30 years, it’s been CALSTART’s mission to develop, assess, and implement large-scale, zero-emission transportation solutions to mitigate climate change and support economic growth. CALSTART works with businesses, organizations, governments, and communities to create real-life impact toward clean air and equitable access to clean transportation for all. CALSTART provides scientific, technical and policy support for regulatory development and clean technology and infrastructure acceleration.
Job Summary:
The Voucher Processing & Redemption Specialist (VPRS) is focused on supporting multiple state and municipal sponsored voucher programs that CALSTART administers. The VPRS’ responsibilities include the efficient processing and management of numerous vouchers, ensuring data accuracy across multiple sources & systems, and complying with state agency and company policies. VPRS will play a critical role in the success of Voucher Processing program and must exhibit excellent emotional intelligence (EQ) while managing multiple internal and external stakeholders (e.g., applicants, dealers, Original Equipment Manufacturers (OEMs)) to quickly resolve voucher discrepancies.
Key Responsibilities:
Voucher Processing: Thoroughly review voucher applications for eligibility, data accuracy, completeness, and compliance with program guidelines, policies, and procedures in a high-volume processing environment.
Data Entry and Management: Accurately enter application data into the Voucher Processing systems (e.g., Salesforce), maintain up-to-date records, and perform daily charting (aka digital documentation).
Communication: Provide clear and timely written communication with external stakeholders regarding the status of applications, missing or out of compliance documentation, and to outline next steps. Possess an intuitive understanding when to move beyond asynchronous communication (e.g., email) and exhibit a level of comfort speaking directly with stakeholders to troubleshoot and guide them along the application journey. Monitor and respond to programname@CALSTART… program email inquiries.
Customer Service: Professionally address inquiries from applicants, dealers, and other external stakeholders, provide pertinent information, both stated and unstated, and anticipating future needs.
Reporting: Understand and interpret voucher dashboards and reports on application progress, voucher redemption rates, and program metrics.
Process Improvement: Identify opportunities for process improvements and liaise with internal stakeholders to design, test, and implement changes that reduce errors and fix bottlenecks to improve overall program effectiveness.
Collaboration: Work closely with the Voucher Processing team, CALSTART staff, and external partners to ensure program success.
Qualifications:
Bachelor’s degree in business administration, finance, accounting, environmental science, or a related field preferred.
Experience: Minimum of 2 years of experience in administrative roles, data processing, data entry, or customer service. Experience in grant management or voucher processing programs is a plus.
Skills:
Strong attention to detail, time-management skills, and organizational skills.
Proficiency in data entry and data analysis.
Excellent written and verbal communication skills.
Comfortable working independently with minimal oversight and troubleshooting with given resources.
Developed interpersonal skills to maintain effective working relationships within multi-team environments.
Proficiency in program management tools including Microsoft Office Suite (e.g., Excel, Word, Outlook, SharePoint).
Familiarity with CRM software (e.g., Salesforce) and data management systems.
Personal Attributes:
Ability to prioritize and manage multiple tasks, program complexities, and deadlines effectively.
Proactive mindset paired with strong problem-solving and critical thinking skills.
High level of integrity and commitment to cross-collaborationengagement for shared wins.
Desired, not required – Knowledge of CA incentive landscape and policies including CARB’s portfolio of funding or other public agencies.
$30 – $36 an hour
CALSTART values transparency and strives to provide as much information regarding compensation as possible. The complete salary range for this role is $30 – $36 per hour. We determine pay based on several factors, including but not limited to job-related skills, qualifications, experience, education, internal equity and other factors relevant to the job.
We understand that not everyone will match the above qualifications 100%. If your background isn’t perfectly aligned but you feel you would be a great addition to the team, we’d love to hear from you.
We’re a tight-knit team of world-class innovators, business minds, and change agents who believe passionately in our mission and put our team ahead of self. We are committed to the continued development and growth of our employees and invest in your success!
We care about your personal well being as much as your professional success and offer generous benefits to full time employees including: 100% company paid comprehensive health benefits for Medical, Dental, Vision, Short Term Disability, Long Term Disability and Life Insurance, Retirement plan with generous company contributions, FSA for Health and Dependent Care, 3 weeks of vacation time in the first year of employment, 11 paid company holidays, paid sick time, paid family leave, and more!
Our inclusive environment focuses on making decisions based on merit without regard to race, color, hair texture, gender, religion, age, nationality, social or ethnic origin, sexual orientation, gender identity, gender expression, LGBTQIA+ status, marital status, pregnancy, disability, genetics, veteran status, or any other characteristic protected by law.
by twochickswithasidehustle | Oct 17, 2024 | Uncategorized
Please be aware of recruiting scams!
All legitimate communication from our recruitment team will come from an official calstart.org email address via email, we will not text you about a role you have not applied to or shown interest in. We will not perform any interviews via text or Zoom chat.
CALSTART does not ask for any fees or personal information such as social security numbers or bank details during the recruitment process.
About Us:
CALSTART is a mission-driven industry organization focused on transportation decarbonization and clean air for all.
For over 30 years, it’s been CALSTART’s mission to develop, assess, and implement large-scale, zero-emission transportation solutions to mitigate climate change and support economic growth. CALSTART works with businesses, organizations, governments, and communities to create real-life impact toward clean air and equitable access to clean transportation for all. CALSTART provides scientific, technical and policy support for regulatory development and clean technology and infrastructure acceleration.
The Voucher Processing Manager (VPM) is focused on supporting multiple state and municipal sponsored voucher programs that CALSTART administers. The VPM oversees the Voucher Processing & Redemption Specialists (VPRS), ensuring the effective (quality, time, & cost)processing and management of various program vouchers, streamlining operations, while exceeding program service delivery expectations. The VPM maintains strict compliance of program guidelines, policies, and procedures and is the first escalation point for complex issues. The VPM monitors application workflows and tracks progress trends and liaises with internal and external stakeholders for collaborative discrepancy resolution.
Key Responsibilities:
- Team Leadership: Supervise and mentor a team of VPRS while fostering a positive and productive work environment through individualized guidance, training, professional development in a high-volume processing environment.
- Process Management: Oversee the end-to-end voucher processing workflow, ensuring timely and accurate application review, data entry & analysis, and voucher redemptions.
- Quality Assurance: Implement quality control measures to comply with program guidelines, regulatory policies, and departmental procedures and maintain exacting standards of accuracy and integrity.
- Stakeholder Communication: Serve as the primary point of contact for internal and external stakeholders, addressing application inquiries, resolving issues, and providing updates on program status. Act as Subject Matter Expert (SME) for rapid and consistent voucher-related discrepancy resolution.
- Reporting and Analysis: Scrutinize voucher dashboards and reports on application progress, voucher redemption rates, and program metrics to identify trends, bottlenecks, and opportunities for improvement.
- Process Improvement: Identify and implement process improvements (design, test, and implementation) to reduce errors and fix bottlenecks to improve program effectiveness and enhance the applicant experience.
- Collaboration: Work closely with the Voucher Processing team, CALSTART staff, and external partners to ensure program success and align efforts with organizational goals.
- Communication: Possess excellent verbal and written communication that are professional in appearance and content. Mentor team members on communication approach and, when necessary, speak directly with stakeholders to troubleshoot and guide them along the application journey. Coordinate the monitoring and responses of programname@CALSTART.. program email inquiries.
- Customer Service: Professionally address inquiries from applicants, dealers, and other external stakeholders, provide pertinent information, both stated and unstated, and anticipate future needs. Ability to de-escalate conflicts in a professional manner that strengthens the relationship.
Qualifications:
- Bachelor’s degree in business administration, finance, accounting, environmental science, or a related field preferred.
- Experience: Minimum of 4+ years of experience in administrative roles, data processing, data entry, or customer service. Experience in grant management or voucher processing programs is a plus.
Skills:
- Maturing leadership and team management abilities.
- Strong attention to detail, time-management skills, and organizational skills.
- Proficiency in data entry and data analysis.
- Excellent written and verbal communication skills.
- Comfortable working independently with minimal oversight and knowing when to escalate.
- Developed interpersonal skills to maintain effective working relationships within multi-team environments and avoid micromanagement.
- Aptitude for working individually and managing a team in a remote environment.
- Proficiency in program management tools including Microsoft Office Suite (e.g., Excel, Word, Outlook, SharePoint).
- Familiarity with CRM software (e.g., Salesforce) and data management systems.
Personal Attributes:
- Ability to ruthlessly prioritize and manage multiple team members and their assigned tasks, program complexities, and deadlines effectively.
- Growth mindset paired with strong problem-solving and critical thinking skills.
- High level of integrity and commitment to cross-collaboration engagement for shared wins.
- Can exercise judgment and discretion to make sound decisions supported by facts.
- Desired, not required – Knowledge of CA incentive landscape and policies including CARB’s portfolio of funding or other public agencies.
$85,000 – $97,000 a year
CALSTART values transparency and strives to provide as much information regarding compensation as possible. The complete salary range for this role is $85,000 – $97,000. We determine pay based on several factors, including but not limited to job-related skills, qualifications, experience, education, internal equity and other factors relevant to the job.
We understand that not everyone will match the above qualifications 100%. If your background isn’t perfectly aligned but you feel you would be a great addition to the team, we’d love to hear from you.
We’re a tight-knit team of world-class innovators, business minds, and change agents who believe passionately in our mission and put our team ahead of self. We are committed to the continued development and growth of our employees and invest in your success!
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