by twochickswithasidehustle | Nov 5, 2024 | Uncategorized
Our Mission and Opportunity
Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.
Our Team
We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.
We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. From decision making, to how we operate, we ground ourselves in our Leadership Principles every day.
Who You Are
brightwheel is seeking an experienced Payment Operations Specialist to join our dynamic Payment Operations team. As our payments business expands rapidly, this team is crucial in safeguarding brightwheel and our customers from fraud while resolving challenging payment issues.
You thrive in high-impact roles and are passionate about fraud detection and risk mitigation. In a fast-paced environment, you excel at process-oriented tasks and have a keen eye for detail. You are energized by reviewing a high volume of new account signups and strive for continuous improvement. You desire to get better every day and possess an unwavering drive to achieve excellence and deliver extraordinary results.
What You’ll Do
- Conduct KYC Checks: Perform a high volume of Know Your Customer (KYC) checks for customers onboarding to our billing platform (~60-80% of your time, depending on the season).
- Resolve Payment Disputes: Manage and resolve payment disputes (chargebacks), screen high-risk and suspicious payments, and investigate complex payment issues (~20% of your time).
- Investigate Activity: Identify and resolve complex payment issues and suspicious activities on the billing platform.
- Customer Interaction: Engage directly with customers via phone and email to provide world-class service and quick resolutions.
- Collaborate Across Teams: Support other functions at brightwheel as needed to enhance our operations.
Qualifications, Skills, & Abilities
- 3+ years experience in a customer-facing role
- 1+ year of experience in fraud prevention, detection, and investigation
- 1+ year of experience in processing and mitigating disputes (chargebacks)
- Strong written and verbal communication skills
- Extreme attention to detail in all aspects of your work
- Proven analytical and problem-solving skills, with the ability to create structure in ambiguous situations, investigate root causes, and propose effective solutions.
$23.08 – $28.85 an hour
For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Multiple factors determine final offer amounts, including geographic location, candidate experience, and expertise. If you have questions about the compensation band for your region, please ask your recruiter.
by twochickswithasidehustle | Nov 5, 2024 | Uncategorized
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a LOB Risk Specialist – Basel Capital, you will be you will be within PNC’s Risk, Change, Experience & Strategy (RCES) organization, supporting the Capital Management Team. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.
This position will be responsible for the performance of Basel regulatory capital requirements. Primary responsibilities will include data analysis, quarterly reporting, certification support, control performance, data quality, and program documentation. Successful candidates will be expected to utilize data techniques to perform analysis to ensure appropriate categorization, evaluate results, and articulate impacts. This role partners primarily with finance, lines of business, and data governance. Preferred qualifications of the position include but are not limited to the following:
• Ability to extract, manipulate, and present data analysis (strong Excel skills at minimum)
• Foundational knowledge of internal C&IB source systems capturing credit data elements and financial reporting tools
• Understanding of bank financial statements, banking products, credit risk, and financial analysis
Job Description
- Assists in the execution of the Line of Business Risk Management program, identifying opportunities for enhancement where applicable. Under supervision, enables line of business adherence with risk programs.
- Assists in the design and development of the risk management program to meet business and regulatory expectations.
- Executes the risk management program within or across the lines of business (e.g. – business self-assessment and quality reviews). Participates in the consultation to execute the program components.
- Works to develop risk expertise while working with the businesses and other risk partners (e.g., Compliance, Credit, Legal, Audit).
- Participates in risk initiatives, business as usual activities, ad hoc requests, and identifies risk exposures.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Change Management, Conflict Management, Crisis Management, Emerging Risks, Influencing Change, Operations Management, Risk Management Programs, Strategic Planning
Competencies
Accuracy and Attention to Detail, Collaborating, Data Gathering and Reporting, Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Internal Controls, Operational Risk, Operations – Back Office, Process Management, Standard Operating Procedures
Work Experience
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.
by twochickswithasidehustle | Nov 5, 2024 | Uncategorized
Overview
Now hiring a Health Care Investigator.
- Remote: Open to remote applicants in the United States, except for the following states: Wyoming, North Dakota, and Ohio
The SIU Investigator III supports Program Integrity Department initiatives at Presbyterian Health Plan. The Special Investigative Unit (SIU) Investigator III is responsible for conducting medium to highly complex reviews into suspected or actual healthcare fraud, waste, or abuse with respect to provider, pharmacy, employee, member, and broker interactions involving the full range of products at Presbyterian. This includes the identification, investigation, prevention, and reporting of fraudulent, wasteful, and/or abusive billing and/or coding practices and/or patterns; requesting and reviewing medical record documentation to determine if services billed were rendered and/or appropriate based on documentation; interviewing suspect(s) and/or witness(es) with knowledge of the suspect and/or actual fraud, waste, or abuse; coordination of recovery of overpayments related to fraudulent, abusive, and/or wasteful billing and/or coding practices; and providing education related to coding/representation of services and appropriate medical record documentation requirements. The ideal candidate should have proficient experience in healthcare claims fraud, waste and abuse investigation, with experience in government funded programs like Medicaid, Medicare, and the Marketplace, along with Commercial health plans, to include Federal Employee Health Benefits Plan, and Self-Funded accounts.
How you belong matters here.
We value our employees’ differences and find strength in the diversity of our team and community.
At Presbyterian, it’s not just what we do that matters. It’s how we do it – and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.
Why Join Us
- Full Time – Exempt: Yes
- Job is based Rev Hugh Cooper Admin Center
- Work hours: Days
- Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.
Qualifications
- Bachelors degree, plus three years related healthcare experience required. Six years of additional experience can be substituted in lieu of degree.
- Certified Professional Coder (CPC) through the American Academy of Professional Coders (AAPC) or equivalent required
- Preferred Qualifications
- Certified Professional Medical Auditor (CPMA) through the AAPC
- Certified Fraud Examiner (CFE) or Accredited Health Care Fraud Investigator (AHFI)
Responsibilities
- Medium to high complexity reviews/investigations involving provider, pharmacy, employee, member, and broker issues
- Must be able to perform in-depth and complex medical coding audits in both an accurate and timely manner as part of the Special Investigative Units proactive effort, as well as referral-based issues, that are brought to the attention of the unit
- Strong and accurate technical and report writing skills are required, as case management documentation, reports and/or referrals to government agencies, and legally binding documents are produced and handled by the SIU
- Maintain accurate, current, and detailed case information in the SIU case management system
- Strong verbal communication skills are required due to interface with government agencies, providers, and internal departmental collaboration
- Strong analytical skills necessary as this position will require interface with health plan claims system, the vendor fraud analytics system, the SIU case management system, and other systems utilized by the SIU in investigating fraud, waste, and abuse allegations
- Ability to work independently to achieve Program Integrity Department and SIU objectives.
- Critical thinking and attention to detail
- Resolving conflict that arises from provider audit results and/or issues resulting from a fraud, waste, or abuse investigation
- Conduct research into coding rules and/or guidelines, or other state or federal rules and/or laws depending on the nature of the suspect fraud, waste, or abuse
- Maintains caseload and manages daily case review assignments and productivity standards with attention and accountability towards achieving a quality product
- Monitor cases post-audit to determine if continued aberrancies exist that require additional follow-up and review
Intermediate level of:
- Ensures adherence to state and federal laws and regulations, managed care awareness, along with reimbursement and coding policies and guidelines, to include internal Presbyterian Health Plan enterprise operations, functions, and processes
Intermediate level using:
- MS Office (Word, Excel, PowerPoint)
- Adobe Pro
- Internet
- Microsoft Teams and/or Zoom
- In collaboration with SIU Manager and Senior Investigator, manages the overall direction, coordination, implementation, execution, and completion of assigned investigations ensuring consistency with department strategy, commitments, and goals
- Responsible for concurrent and/or retrospective review, data abstraction, analysis, identification of critical issues, process improvement support, required education, and assisting with measurement of performance metrics
- Serves as resource recommending process modifications and practice changes to improve efficiency, effectiveness, and reliability of processes and systems
- Builds and develops collaborative relationships vital to the success of cases and department
- Conducts advanced fraud, waste and abuse audits in accordance with compliance and audit work-plan and prepares detailed audit reports for management, legal counsel, and providers
- Identifies, investigates, and resolves billing and coding related inquiries and complaints from beneficiaries, members, regulatory agencies and internal and external customers through recoupment of overpayments and education to providers
Benefits
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian’s Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
by twochickswithasidehustle | Nov 5, 2024 | Uncategorized
Scheduled Hours
37.5
Position Summary
This position provides payroll support to multiple departments within the School of A&S. Will work as a team to ensure backup coverage as necessary within the school or dean’s office. Areas for support and systems used may expand or change as the role develops.
Job Description
Primary Duties & Responsibilities:
- Enters and maintains all faculty, staff, and student Workday-HCM data for multiple assigned departments.
- This includes monitoring and tracking relevant job data, contract data, sourcing information, as well as maintaining leaves, breaks in service, and terminations.
- Also includes posting job openings, helping departments manage searches in the search system of record, and onboarding new employees.
- Payroll
- Includes oversight of pay-cycles and meet all payroll deadlines (MON, BWK, and STP) for assigned departments.
- Review time and labor activities for each pay cycle.
- Ensure employees are paid accurately, timely, appropriately and sourced to proper funding sources in compliance with policy and regulations.
- Process payroll cost transfers as necessary to resolve payroll allocation problems.
- Audit time reporting and ensure proper data entry for absence management and short-term disability.
- Specialized Graduate Students
- Work with Arts & Sciences Graduate School to ensure graduate students are supposed by assigned departments are processed accurately and timely in accordance with Graduate School guidelines.
- Work with the A&S Manager of HR and Payroll and the other A&S payroll coordinators to cover workflow and tasks for cross-coverage as needed; work with the manager on auditing and correcting errors across the A&S dataset.
- Coordinate Federal Work Study funds for student workers in partnership with Students Financial Services and Sponsored Projects Accounting for assigned departments.
- Work with OISS to assist foreign faculty, post docs, graduate students, and undergraduate students to ensure accuracy of federal documents used for Form I9 purposes.
Working Conditions:
Job Location/Working Conditions
- Normal office environment.
Physical Effort
- Typically sitting at desk or table.
- Repetitive wrist, hand or finger movement.
Equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:High school diploma or equivalent high school certification.
Certifications:No specific certification is required for this position.
Work Experience:Human Resources, Personnel, And Payroll (3 Years)
Skills:Human Resources Processes, Microsoft Office
Driver’s License:A driver’s license is not required for this position.
More About This Job
Washington University seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
Preferred Qualifications
Education:Bachelor’s degree
Certifications:No additional certification beyond what is stated in the Required Qualifications section.
Work Experience:Payroll (5 Years)
Skills:Adaptability, Confidentiality, Deadline Management, Detail-Oriented, Higher Education Administration, Interpersonal Communication, Multitasking, Oral Communications, Organizing, Positive Thinking, Workload Prioritization, Written Communication
Grade
G08-H
Salary Range
$21.17 – $32.85 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one’s qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
by twochickswithasidehustle | Nov 5, 2024 | Uncategorized
Position Description
At a Glance
Legrand has an exciting opportunity for a Data Steward II to join the Electrical Wiring Systems Syracuse Team. This is a remote position reporting to West Hartford, CT. This role will report directly to the Product Data Manager and will have a matrix line of reporting to a business division product data lead for alignment with business needs and goals.
The Data Steward will combine a base of solid product knowledge with a strong grasp of structured data hierarchies, dependencies, and relationships to help Legrand business division/sector ensure that product data is available, complete, consistent, and in the format needed for digital marketing and eCommerce.
The Data Steward will understand how master data and web content management systems pull information from various locations to deliver an on-page experience for the web user that helps website users find the right product and gather the necessary information for decision-making. The successful candidate demonstrates a firm understanding of data management fundamentals and can work collaboratively with Product Data Quality (PDQ) and business division stakeholders to document requirements in adherence with data standards.
What Will You Do?
- Manage all the content (product specifications, descriptions, titles) that are pulled into the product detail pages across the Division’s websites (including myLegrand; legrand.us; cables to go)
- Manage all data projects across the division, including individual business unit initiatives aimed at improving product data information.
- Coordinate with relevant stakeholders to ensure all data on the websites reflects entire business requirements, including Product Management, Product Marketing, Engineering, and Marketing.
- Follow guidance from the Central Marketing and IT teams and make recommendations as it pertains to data taxonomy updates and system configurations.
- Work within the product content management (MDM) tool to manipulate and structure data in one-off or bulk edit situations. Responsible for managing and maintaining the data within the MDM tool.
- Work within syndication systems we subscribe to, to manipulate and structure data for import into those systems. Responsible for managing and maintaining the data within the syndication systems.
- React to and resolve all product data complaints and feedback that comes into the website and syndication systems from users, including updating incorrect content, tracking down missing content, performing root cause analysis, etc.
- Request data adaptations and manipulation within the data structure and taxonomy by following established processes.
- Represent the Division product data needs as a member of the LNCA Data Governance/Steward Council.
- Recommend and manage the new product introduction process to ensure all product pages for a product launch include all required data.
- Act as a super-user of the MDM and syndication systems, understanding the capabilities of the system and downstream impact/process flows.
- Support the customer data needs for 3rd party aggregators, custom content providers, direct customer syndications, uploads, inquiries, etc.
- Pursue cleanliness and completeness metrics from the LNCA Central Marketing team by proactively searching the MDM for missing or incorrect data.
- Follow all rules and guidance governing LNCA product data and propose updates to standards as needed.
- Perform other similar and related duties as required.
Qualifications
Required Skills
Education:
- Associates degree in business or equivalent combination of education and experience.
Experience:
- Minimum of 2 years’ experience in data management, customer service, product marketing or related.
Preferred Skills:
- Data Management Professional (CDMP) certification preferred.
- Foundational knowledge of DMBoK data management foundations preferred.
- Familiarity with modern database and information systems technologies, including ERP and MDM.
- Understanding of ecommerce fundamentals preferred, including: base/variant relationships; category-specific product attributes; and attribute inheritance by category/subcategory.
- Advanced Excel experience preferred.
- SAP, JD Edwards (JDE) or Dataworks knowledge preferred.
Skills/Knowledge/Abilities:
- Must be able to work both independently and with other associates within the organization.
- Requires strong organizational and time management skills. Close attention to detail and able to effectively multi-task is essential.
- Must have strong computer skills, demonstrate proficiency with word processing, spreadsheet and presentation software, e-mail and meeting management software. Ability to use internet and web-based resources efficiently and effectively.
- Must have exceptional customer service skills
- Strong verbal and written communications skills required to communicate effectively across all levels of the organization in order to address roadblocks, challenges or resourcing issues. Willing to follow processes and ask questions for clarity.
- Ability to learn new systems and differentiate between dynamic fields that can/should be changed over time versus static fields (will be provided with the guidance, forms, and processes to request those changes).
- Ability to act as a change agent to streamline and adapt system processes over time.
- Confidence to push back on missing or incomplete datasets.
- Ability to focus on a repetitive task for an extended period.
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