Overnight Dealer Chat Advisor- Remote

Description
Overnight Dealership Business Development Center Advisor

ROLE SYNOPSIS

Associates utilize exceptional customer service, marketing, and sales techniques to support dealership operations and increase revenue.

This role will be supporting an expansive network of international dealership clients to deliver an exceptional customer experience while building lasting relationship between the customer and dealership. A typical day would include answering product questions, discussing financial concerns, scheduling appointments, or responding to a frustrated customer while taking ownership of each situation and offering a personalized, value-driven solution

This position is an overnight opportunity with the ability to work from home.

KEY RESPONSIBILITIES/ACCOUNTABILITIES
• Represent dealerships across the national and global market via webchat, email, and various digital communication mediums
• Convert in-market vehicle sales and services customers to dealership leads, while meeting department KPIs and goals
• Serve as an expert in the product line, promotions, and dealership operations

JOB REQUIREMENTS

• Utilize web chat software to provide consultative assistance to customers with their vehicle purchase process
• Continuously aim to improve customer satisfaction, productivity and efficiency by making recommendations that benefit the customer making their buying experience better
• Be a goodwill ambassador for the company by courteous treatment of all customers
• Provide exceptional service to all internal and external customers
• Promote sales and lead captures for the client by accurately and enthusiastically responding to consumer questions about products, features, benefits, incentives, and promotions
• Effectively builds rapport with customers, dealers and all team members
• Participate in any required training to maintain the technical knowledge and skills necessary to perform the job above the standard required
• Effectively and accurately document customer interaction
• Efficiently manage concurrent activities

REQUIRED

• 1-2 years of experience in Customer Service related profession
• Journalism/Creative Writing experience preferred
• Computer navigation and typing proficiency
• Strong reading comprehension and written communication and skills
• A positive self-starter that possess a strong work ethic, an ability to meet/exceed deadlines, organizational skills, excellent interpersonal skills and a strong attention to detail

EDUCATION
• Bachelor’s degree required

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Remote Quality Assurance Specialist

Description
What Is Aspirion?
Aspirion is an industry-leading provider of complex claims management services. We specialize in Complex Denials, Motor Vehicle Accidents, Worker’s Compensation, Veterans Administration and Tricare, Out-of-State Medicaid, Eligibility and Enrollment Services, and Aged AR recovery. Our employees work in an environment that is both challenging and rewarding. We ask a lot out of our team members and in return we offer flexibility, autonomy, and opportunities for advancement. We appreciate in-person interaction but support remote work for our employees. As we are committed to growth within the revenue cycle industry, we offer the same growth to our employees.

What Do We Need?

We are looking for a Quality Assurance Specialist to provide consistent, professional review of completed work processes. A Quality Assurance Specialist ensures all standards are followed to ensure work is completed according to the established best practices. The QA Team delivers regular reporting to demonstrate overall quality of work, recommend recurrent training topics, and identifies high-risk areas needing additional research. Reporting includes regular communication with all levels of staff and may include 1:1 coaching.

Requirements
What Will You Do?

Partner with Operations Managers to ensure relevant processes are documented, current, and referenced with all coaching
Partner with Operations by reinforcing workflow processes
Work with Quality Manager to identify high-risk areas that may compromise Aspirion’s success
Partner with Training Specialists to ensure Learners receive timely feedback during the new hire training cycle
Work independently and follow Quality Department guidelines
Provide thorough feedback on all non-conformances and coaching, as needed
Regularly participate in calibration sessions with Operations Leaders to align understanding of processes and scorecards
Seek opportunities that support an environment of teamwork and continuous improvement
Deliver thorough, timely reporting of non-conformances, trends, and recommended recurrent training topics
Regularly participate in cross-training opportunities and continuing QA education
What Will You Provide?

Strong interpersonal, written, and oral communication skills
Effective time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Track record of high performance in quality and production
Proficient with Microsoft Office Suite or related software
Ability to successfully complete cross-training of an additional line of service within the first 6 months
Education and Experience Qualifications

Associate degree or 12-months experience in an auditing/QA related field (required)
Minimum one year-experience in claims processing or medical billing; preferably in an Aspirion line of service – MVA, WC, VA/Tricare, etc. (required)
Experience facilitating in-person coaching or documenting results for reporting purposes (preferred)
Certified Quality Auditor (CQA) certification from an ANSI certified organization (preferred)
Benefits
At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire. Matching 401k (4%), competitive salaries, and incentive programs also included.

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Senior Compensation Analyst

Built in Denver, CO, Ibotta (“I bought a…”) is a free mobile shopping app that gives users cash back on groceries and more. Through our partnerships with brands and retailers like Procter & Gamble, Kraft Heinz, Kellogg, Amazon, Walmart, Target and Uber, we’ve delivered over $1B in cumulative cash rewards to our Savers. Guided by our values and our mission to make every purchase rewarding, we come to work energized by the business problems we get to solve, the technology we get to build, and the people we get to innovate (and have fun) with. Ibotta made Inc.’s 2020 list of the 5000 fastest-growing private companies in the U.S. for the third consecutive year. In 2019, we became the first mobile consumer technology company in Colorado to achieve $1B in valuation

Job Details
Ibotta is seeking a Senior Compensation Analyst to join our innovative team and contribute to our mission to Make Every Purchase Rewarding.

This position is responsible for the administration and analysis of compensation philosophy and plan across all of Ibotta’s non sales roles.

This position is located in Denver, Colorado or with the option of full-time remote. Candidates must live in the United States.

What you will be doing:

Own the execution of Ibotta’s compensation process including management of job based grades, market pricing strategy, and, annual compensation planning/

Partner with HR leaders to ensure employees are receiving correct compensation per the terms of their plan

Identify tool improvements, system automation, and data enhancements

Perform analysis on different compensation plan changes to understand the impact on the business and consult leadership on the evolution of our compensation plan

Interpret and apply understanding of key financial indicators to advance business objectives, using financial analysis to generate and evaluate strategic options and opportunities

Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere

What we are looking for:

5-7 years of experience as a compensation analyst

Advanced Excel skills required (advanced lookup functions, pivot-tables, and data management)

Experience with Payfactors (or similar market pricing tools), experience with workday strongly preferred

Ability to successfully manage multiple compensation projects simultaneously

Analytical skills with a high degree of accuracy and attention to detail

Experience managing compensation administration

Track record of creating scalable process improvements

APPLY HERE

ASSESSMENT OPERATIONS ASSISTANT

WHO WE ARE
Every student deserves opportunities in life, and every educator committed to providing those opportunities deserves support. Those beliefs drive us to work alongside schools to support great teaching so that we can work towards guaranteeing that all students are receiving high quality instruction. We partner with over 900 schools – both district and charter – in underserved communities around the country, thus impacting more than 330,000 students. Third-party evaluations confirm that when schools have the right basic conditions in place and partner with ANet, they achieve 6-8 months of additional learning over a two-year period compared to schools not partnering with ANet.

At ANet we are committed to living out our core values, both across our organization and with our partner schools. We acknowledge that systemic inequities impact student access to opportunities and that in order to ensure educational equity for all students, we must center on the experiences of those from marginalized communities to guide our work. We work to deepen our understanding of how race, class, power and privilege influence the education system as well as influence our own perspectives. To do so, we provide ongoing learning opportunities through org-wide professional development, affinity groups, working groups, and resource sharing.

THE OPPORTUNITY
ANet’s Assessment Operations Team provides seamless guidance and support to our content specialists so we achieve all Math and English and Language Arts (ELA) production milestones in a timely and accurate manner. We are seeking an Assessment Operations Assistant to assist the Assessment Operations Team with the development, design, and production of standards-based Math and ELA interim assessments to be administered online and on paper. The Assessment Operations Assistant will report to the Manager, Product Operations.

WHAT YOU’LL DO
Collaborate with the Assessment Operations Team on the production and quality assurance of ANet’s interim assessments and their delivery in our online platform.

● Aid in the creation and revision of assessments in ANet’s Assessment Tool by selecting items, completing layout, and adhering to ANet’s style guide and assessment design principles

● Support in completing quality assurance testing of ANet’s online assessment delivery system (ADS) and its integration with ANet’s Assessment Tool

● Proofread and input items and passages into ANet’s Online Quiz Tool

● Implement improvements to online items, assessments, and analysis guides based on editor and team input

Collaborate on special projects including, but not limited to:

● Build assessments for partner-specific requests, such as content vetting

● Help to ensure all students have an equitable experience with our assessments by supporting with accommodations, including reviewing Text to Speech in our online platform

● Support with emerging production needs related to 2023-2024 assessment creation, posting, and administration

WHO YOU ARE AND WHAT YOU BRING
In order to be successful in this role, candidates must demonstrate the following:
● Proficiency in Google Docs, Google Sheets and Adobe Acrobat

● Bring exceptional attention to detail and organizational skills

● Strong editing skills and understanding of grammar rules

● Comfort learning and using new software, applications, and online platforms

● Strong communication skills, both verbal and written

● Ability to work independently and manage projects

● Ability to meet deadlines and balance shifting priorities

● Comfort with working in an entrepreneurial, fast-paced, highly collaborative, and team-oriented environment

● Passionate commitment to and sense of urgency for the support of schools and believe that all students can achieve at high levels

● Motivated by working in an environment where we live out our core values daily. You are eager to examine personal archetypes and biases while discussing topics related to race, class, and privilege which relate to ANet’s Advance Equity and People Matter values, and our work towards becoming an anti-racist organization

WHAT WE OFFER
Individuals who join ANet have the opportunity to be part of a dynamic, values driven, and team-oriented organization that is committed to having impact in schools by investing in each other and learning together. We were named as The NonProfit Times “Best Nonprofits to Work For” and work tirelessly to foster a working environment where the unique perspectives, backgrounds, and identities of our staff members are valued.

We offer comprehensive benefits in order to best support our people. Benefits we offer include: medical, dental and vision insurance where ANet pays 80% of the cost of these benefits for employees and their families/domestic partner; generous paid time-off including 10 paid holidays and paid days off between the Christmas and New Year’s holidays; paid parental leave; educational expenses reimbursements; flexible spending accounts; professional development; a 401(k) plan with a 4% match; short and long-term disability coverage; and basic life and personal accident insurance. We also offer an inclusive environment where we welcome you to bring your whole self to work every day.

The pay range for this position is between $17.00- $25.00 per hour. New staff members typically start between the range minimum and midpoint based on qualifications, experience, and internal equity. In order to uphold our commitment to equity, ANet does not negotiate pay.

APPLY HERE

Data Entry Specialist

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Total Party Planner catering software is an easy to use all-in-one web-based catering software solution.

We are in need of a Data Entry Specialist to assist with inputting our client’s data into MS Excel Spreadsheets. We will provide documents to copy/paste various items, categories, prices/costs, descriptions, etc. into a MS Excel spreadsheet. This opportunity requires communication with our Client Success Managers to ensure accurate data entry in a timely fashion. If you feel you’d be a good fit for the position, we’d love to further discuss the opportunity together!

Primary Responsibilities:

Enter data into appropriate fields; databases, records, and files
Create and organizing spreadsheets
Summarizing and compiling data for standardized reports
View and verifying confidential or private customer/client information;
Verifying data by correctly checking and comparing source documentation
Organizing paper formats, paper backups, and material source files as needed
Part Time position with hours based on business need
Supervisory Responsibilities:

Oversee completion of Data Entry Projects
Provide assistance, as needed.
Primary Qualifications:

Extensive knowledge of Microsoft Office Suite, particularly of Excel spreadsheets
Strong attention to detail
Able to quickly and accurately type and enter data; knowledge of touch typing system preferred
Excellent verbal and written communication skills
In-depth understanding of databases
Physical demands and work environment:

Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 15 pounds.

APPLY HERE