by twochickswithasidehustle | Apr 4, 2023 | Uncategorized
EK Health Services
Description
Reporting directly to the CM Operations Team Lead, the CM Index/Intake Coordinator is responsible for the scanning, uploading, and labeling of documents to the appropriate case files. The CM Index/Intake Coordinator is also responsible for the CM mail operations. The CM Index/Intake Coordinator represents the case management department professionally by phone and email with adjusters and other client representatives. The CM Index/Intake Coordinator also performs the Case Management intake process. The CM Index/Intake Coordinator will perform indexing functions approximately 70% of the time and intake functions approximately 30% of the time. This is subject to change based on business needs.
Work Specifics: Standard, eight (8) hour workday, Monday-Friday, remote work location. Preferred work schedule 8-5 PM PST
Responsibilities may include, but are not limited to:
- Scanning, uploading and indexing documents to the appropriate case files
- Collection of medical files and documents to be scanned, uploaded, and indexed
- Separation and sorting of soft copy medical files and documents
- Process incoming and outgoing mail for the Case Management department
- Professional interaction with case managers, adjusters, attorneys, and other medical professionals
- Request and encourage additional case management referrals to increase business
- Gather all necessary case referral information for case assignment including claim information and medical records
- Accurately process CM referrals within CM Ahshay and assign to appropriate case managers and/or other professionals depending on the service type requested
- Maintain the CM Ahshay database, which involves verifying and updating information for service providers, adjusters, and attorneys
- Assist the CMs and other professionals with CM Ahshay, Zimbra, and Zoom as needed
- Heavy data entry
- Other duties as assigned
This position starts at $16-17/hour based on experience and location. We offer excellent benefits, including medical, dental, and vision insurance, 401K, PTO and up to 7 paid holidays.
Requirements
- High School Graduate or G.E.D. equivalent required
- Medical terminology strongly preferred
- Previous customer service experience in fast paced environment preferred
- Professional demeanor with excellent written and oral communication skills
- Comfort in asking for referrals from clients (previous sales experience helpful)
- Strong organization skills
- Ten key proficient
- Must be computer literate with a high comfort level with computers and computer programs (i.e. MS Word, MS Excel, Email and Internet)
- High comfort level with office equipment: fax machines, copy machines and scanners.
- Basic medical terminology
- Basic clerical and administrative skills
- Must be accurate and efficient
- Must be punctual and dependable
- Able to maintain focus and positive attitude in a fast paced environment
- Ability to work with minimal supervision
- Ability to meet deadlines in a high pressure, time sensitive environment
- Ability to work in an open, high traffic office environment (not easily distracted)
- Must be able to lift up to 25 lbs
Physical Requirements:
Candidate must be able to sit the majority of an 8-hour day except for lunch and break times. Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. Candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. Candidate must be able to provide and confirm safe home office environment. Home office must be HIPAA compliant.
*Requires DSL, fiber or cable internet connection from home 10 mbps preferred or better. *
APPLY HERE
by twochickswithasidehustle | Apr 4, 2023 | Uncategorized
At LiveWorld, our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image. A LiveWorld agent provides a great experience for a brand’s customers in their online venues. This position is an hourly, part-time, work-at-home position. Flexibility is needed to occasionally work evenings, nights, weekends, and/or holidays.
Primary responsibilities for the various agent positions may include, but are not limited to:
Review and take appropriate action on social media posts according to brand guidelines, to include rejecting or approving content, tracking, and escalating.
Triage and respond to customers’ questions selecting and personalizing previously prepared responses or in a social context.
Actively engaging with online users, stimulating, guiding, and participating in conversations. Authoring responses on the fly.
Research customer service answers, in some cases client CRM systems.
Identify and escalate trends, topics, sentiment, and emerging issues
Required skills and traits
Ability to connect with people, and communicate in courteous, conversational style, while making decisions according to guidelines
Ability to compose well-written messages, with use of good grammar and appropriate punctuation.
Strong keyboard skills
Ability to navigate between multiple systems or applications simultaneously
Demonstrated personal or professional success engaging in a social channel
Recommended education and experience
Minimum 18 years of age required 2-3 years’ experience in online moderation and engagement and/or online customer service desirable
Some experience in a call center environment helpful.
Work-at-home experience helpful.
Social media moderation and engagement experience preferred but not required
Healthcare background desirable but not required
Experience with social media tools such as those from LiveWorld, Salesforce, Sprinklr, Khoros, or similar tools desirable
College Degree or equivalent experience preferred
Environment and Technical Requirements
Dependable, high-speed Internet access
Dependable telephone access (landline preferred for training)
Ability to work in a quiet and secure home office atmosphere
Work must be performed on a desktop or laptop computer. Use of a tablet or mobile phone is not feasible for this position.
Language Fluency Requirements
All applicants must be fluent in English.
Some positions involve fluency in reading and writing in other languages
Language fluency testing and writing samples are a requirement for all hourly positions. English for all positions and specific languages for some positions
LiveWorld defines fluency as complete competency in reading, writing, and speaking at a native or near-native level.
We are currently recruiting US Residents with fluency in the following languages:
English
Danish
Dutch
Flemish
French
German
Italian
Norwegian
Portuguese
Spanish
Swedish
Join our LiveWorld team and enjoy
Work at home
Flexible scheduling
Dynamic environment in fast paced social industry
Opportunity to learn new skills and further develop existing skills
Opportunity to learn within healthcare and non-healthcare industries
APPLY HERE
by twochickswithasidehustle | Apr 4, 2023 | Uncategorized
Transcription HUB invites transcribers and editors to join their remote freelance transcription team.
You are just 4 steps away from finding your flexible and convenient work!
Get Evaluated– We evaluate all our transcribers for on-time and quality work before they can get on-boarded to our Live Transcription Marketplace.
Live Transcriber– Based on your evaluation, transcribers are rated (Gold, Silver or Bronze) along with access to our Live Transcription Marketplace.
Flexible Work – Transcribers can now enjoy the freedom of working from anywhere and anytime.
Get Paid!– Based on the amount of work you complete, you will get paid by Transcription HUB.
APPLY HERE
by twochickswithasidehustle | Apr 4, 2023 | Uncategorized
Mods are pros in digital engagement: moderating forums, chatting with customers, managing communities, and buzzing in social media. As a Mod in our network, you can work from any private location with secure high-speed internet access. You’ll select your projects based on YOUR passions – and schedule when YOU want to deliver. #modsnotcubes
As a Mod in our network, you’ll have the freedom and flexibility of working from any private, secure and noiseless location, when you want to work.
Control your own journey by being in charge of your own business, selecting your own digital engagement projects.
Get experience working with some of the coolest brands in the world, from gaming to e-commerce to entertainment.
Keep your day job! Our network is teaming with moonlighters, plus enterprising stay-at-home parents, students and retirees.
Our Mods are passionate and absolutely love working with us. Join the movement!
APPLY HERE
by twochickswithasidehustle | Apr 4, 2023 | Uncategorized
Working as a independent contractor for Project Atlas, you will be provided business details that you will validate by researching on the web. Check trading hours, locations, hours of operations and compare this to current details.
No experience necessary, all you need is:
A desktop or laptop computer
Commitment of at least 6hrs+ one day per week (set on your schedule, multiple days/continuous work available)
What to expect when you register:
Create an Appen Account
Complete your profile and project registration [5 min]
Appen will then notify you via email on your application
Pass a qualification test [1hr]
APPLY HERE
Recent Comments