Billing Representative
PresenceLearning
About Presence
Presence is the leading provider of online speech and occupational therapy, mental health counseling services, and therapy software for preK-12 students. We are dedicated to empowering all who serve children with diverse needs. Our therapists serve students across the country by delivering engaging live online therapy to address IEP goals and other student needs. In addition, our exceptional therapy tools and software are licensed directly by schools, agencies and private practitioners who serve and support children. Founded in 2009, we are a mission-driven growth company backed by Spectrum Equity, TPG’s The Rise Fund, Bain Capital’s Double Impact Fund and Catalyst Investors. Presence has 250+ employees and 2,200+ clinicians working in our network. We are a remote-first workforce with headquarters in NYC, serving schools nationwide.
The role
The Finance team is integral to student, provider, and company success. Everything we do at Presence is in service of ensuring that each student receives the therapy and evaluation services required to support their learning needs. The Finance teams’ primary focus is to ensure internal and external customer requirements are met timely, accurately, and in a professional manner. The team facilitates communication, information exchange, and relationships with providers, customers, and company-wide team members. Success in this role requires attention to detail, knowledge of billing process, exceptional communication skills (written and oral), and an ability to identify and deliver contractual requirements.
As a Billing Representative, you will work with providers, customers, sales, customer success, and other finance team members to ensure customer invoicing and provider timekeeping is completed timely, accurately, and in accordance with the customer contract and company policy. We consider this to be a key player role.
What will you do at Presence?
- Contact customers and providers via phone and email to resolve collection and billing issues
- Utilize customer platforms, as necessary, to ensure proper invoicing, documentation, and remittance
- Coordinate with sales and customer success to resolve billing and timekeeping issues
- Invoice customers according to contractual frequency and terms
- Conduct account research and analysis on errors and issues
- Highlight to management customer accounts at risk of collectability
- Prepare and maintain a clean aging and other reports relating to Accounts Receivable
- Ensure providers are submitting timecards weekly
- Facilitate customer and provider communication with Presence
- Act as a conduit for escalations for providers
- Maintain proper records in company-wide systems
- Suggest and assist with the implementation of process improvements
What are we looking for?
Requirements
- High school diploma required
- 1-2 years of Accounts Receivable / Collections experience
- Action oriented and excellent people skills
- Excellent verbal and written communication skills
- Ability to multi-task in a fast-paced environment
- Ability to organize and prioritize daily and monthly responsibilities
- General ledger experience is a plus
- Working knowledge of Microsoft Excel
- Sage Intacct and/or Salesforce experience preferred
- High speed internet sufficient to support systems access and video conferencing
What will help you succeed here?
- Passion for problem solving independently while also collaborating within and across teams
- Exceptional written and verbal communication skills demonstrated through email, video conference calls, and internal meetings
- Ability to work with and encourage many different personality types
- Exceptional time management and prioritization skills
- Capacity to try new systems and iterate to make improvements to adjust to changing conditions and information
- Have a proactive mindset
Where is this position located?
- Presence’s home office is in New York City with our clients located throughout the U.S.
- We support remote work from other locations in the US.
- This position will report directly to the Billing Manager
- All employees commit to being available on-camera for our Core Working Hours noon-5pm EST M-F.
Billing Specialist
Ensemble Health Partners
Job Description:
Ensemble Health Partners is a leading innovator in revenue cycle management, helping healthcare providers improve financial outcomes and patient experiences with an unrivaled depth of expertise and best-in-class technologies. Ensemble offers full revenue cycle outsourcing as well as a comprehensive suite of healthcare financial management point solutions. With clients spanning the U.S. and Europe, we have been helping to improve healthcare outcomes for millions of patients while saving hundreds of millions of dollars for healthcare providers. Recognized with multiple industry awards and as a Becker’s Healthcare Top Workplace, Ensemble is setting a new standard for provider support services – redefining the possible in healthcare by empowering people to be the difference.
Brief Description:
The Specialist of Billing performs all billing, correspondence, and scanning activities across the organization. Job duties include, but are not limited to, managing client billing and ensuring procedures are billed according to contracts, reviewing and updating client statements as necessary, printing and mailing all paper and secondary claims, scanning documents to patient accounts, and reviewing correspondence and following up as needed. They will perform these duties while meeting the mission and goals of the organization, as well as meeting the regulatory compliance requirements.
Essential Functions:
- Billing Specialists responsibilities include managing client billing and ensuring procedures are billed according to contracts, reviewing and updating client statements as necessary, printing and mailing all paper and secondary claims, scanning documents to patient accounts, and reviewing correspondence and following up as needed.
- Performs other duties as assigned
Qualifications:
- Required: 1-2 years’ experience Home Health Billing.
- Experience in Home Health Billing, Hospice Billing, Skilled Nursing facilities & EMS
- High School Diploma or GED
We’ll also reward your hard work with:
- Great health, dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Paid time off
- Tuition reimbursement
Scheduled Weekly Hours: 40
Work Shift:
We’ll also reward your hard work with:
- Great health, dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Paid time off
- Tuition reimbursement
- And a lot more
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process.
Human Rights Fundraiser
Amnesty International
Job Details
- Level Entry
- Job Location Throughout the United States
- Remote Type Fully Remote
- Position Type Full Time
- Salary Range $22.50 Hourly
- Travel Percentage None
Amnesty International USA (AIUSA) is the global organization’s presence in the United States. We engage people in the U.S. to fight injustice all around the world, while we also work to protect people’s human rights here in the U.S. Amnesty International USA has more than one million members and activists in all 50 states, who are part of a larger global movement of 10 million people in 150 countries. We are a democratically governed, grassroots membership organization, which means that our members vote on key policy issues and elect our Board of Directors. Some of our members are experts on specific human rights issues, parts of the world, or advocacy areas, and they serve as volunteer leaders. Others are volunteer leaders of local or student groups in towns, universities, states, or regions of the country. Amnesty International USA’s elected Board members, staff, and members work together to lead the organization.
Job Summary
The Human Rights Fundraiser is a role within AIUSA’s Development Team, where they build meaningful relationships with current and prospective financial donors. They help ensure vital funds are generated to support our campaigns to protect people wherever justice, fairness, freedom, truth, and dignity are denied. The ideal candidate for this entry-level role is a passionate human rights activist who desires to develop their skills in non-profit fundraising and advertisement/telemarketing within a global grassroots movement.
Essential Responsibilities
- Represent, enhance, and promote the Amnesty International brand positively, professionally, and effectively
- Contact existing, potential, and former donors to communicate AIUSA’s current campaigns and victories to encourage and secure financial funding
- Meet & exceed fundraising targets set by leadership
- Communicate campaign briefings and adhere to the objectives of campaigns
- Input bank details, donor information, and data capture while ensuring close attention to detail and accurate recording on databases & excel
- Document feedback and/or complaints to share with leadership ensuring they are communicated internally for follow-up and resolution
- Ensure that all data is handled in accordance with Data Protection legislation and financial good practice
- Undertake any other relevant duties or projects delegated by leadership
Qualifications and Experience
Knowledge, Skills, Abilities
- Strong verbal communication and computer system navigation skills are required
- Experience in high volume outbound, sales, telemarketing, and/or cold calling preferred
- Ability to adhere to elements of a script
- Reliable and an exceptional communicator
- Excellent organizational skills and attention to detail
- Knowledgeable with an appreciation for campaigning within a human rights organization
- Experience working within a team to achieve a shared objective
- Ability to achieve monthly goals and stay motivated
- Advocacy, customer service, call center, and/or fundraising experience are a plus
- Skilled and confident in building interpersonal relationships
- Knowledgeable in database systems and the creation and use of spreadsheets
- Must be comfortable interacting with external members and high-profile donors
Education and Experience
- High school diploma or equivalent is required
We recognize the valuable skills that can be gained through internships, fellowships, volunteer work, and non-traditional work experience. This experience helps build competencies and knowledge that may translate to our job openings. We seek a diversity of experience and skills for our workplace and encourage people from all backgrounds to apply to our openings.
Amnesty International USA is an equal-opportunity employer. AIUSA encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. Black people, Indigenous people, people of color; lesbian, gay, bisexual, transgender, queer, and intersex people; women; people with disabilities, protected veterans, and formerly incarcerated individuals are all strongly encouraged to apply.
OUR COMMITMENT AS AN ANTI-RACIST ORGANIZATION AND TO INCLUSION, DIVERSITY, EQUITY AND ACCESSIBILITY (IDEA)
Dismantling white supremacy is central to the fight for human rights in the United States and around the world. As we mobilize staff and activists and work with partners to help transform the multiple systems where oppression operates in the world around us as part of our human rights mandate, anti-racism must be integral to our work. What does that mean for Amnesty International in the United States? It means using our people power to fight injustice and centering the voices and experiences of those most impacted by racist structures, beliefs, and laws. Fundamentally, it means doing our human rights work differently than it has been done before, because we know that who we work with, how we work, the work we do, and ultimately who we are, are all interconnected.
As an international, intercultural, intergenerational and intersectional movement of activists committed to protecting and advancing human rights for all, Amnesty is deeply committed to Inclusion, Diversity, Equity & Accessibility (IDEA). To learn more about how we integrate these concepts into our work and workplace, visit:
Remote and Hybrid Workplace Policy
Because the health and safety of our employees and candidates are a top priority, we are currently conducting our hiring process virtually. We are currently starting our positions as fully remote but will transition to a hybrid work environment when our offices re-open, expected to be in January 2023.
Impact Data Coordinator
Family Reach Foundation
OUR MISSION:
Family Reach is a national 501(c)(3) nonprofit dedicated to removing the financial barriers standing between cancer patients and their treatment such as loss of income, increased out-of-pocket expenses, and socioeconomic factors. When faced with these financial barriers, families have to make impossible decisions like choosing between paying for treatment or basic essentials like housing, food, and transportation. No family should have to choose between their health and their home and we won’t stop until that’s the reality.
POSITION OVERVIEW
The Impact Data Coordinator is an opportunity to contribute to the growth and continual improvement of Family Reach programming while improving understanding of our impact on families living with cancer. The Coordinator supports efforts to collect, analyze, summarize, and share data related to program evaluation, impact assessment, and external research.
The Coordinator will perform a variety of administrative and project-based duties, including but not limited to developing and maintaining reporting tools, process documentation and improvement, creating data visualizations, monitoring data quality and trends, and preparing data for internal and external use.
The individual in this role will report to and work closely with the Senior Impact Data Analyst to meet organizational reporting requirements and help lead a data-driven culture. The Coordinator should enjoy working independently, while also having opportunities to collaborate cross-departmentally and with other members of the Impact Department.
The ideal candidate is data savvy and process-oriented with high attention to detail. This individual should be able to balance an analytical mindset with audience awareness and the ability to share data in a meaningful way.
KEY RESPONSIBILITIES
Program monitoring and reporting
- Lead standard program reporting, develop and maintain related training guides, and actively seek ways to improve upon existing reporting processes
- Maintain Salesforce reports and dashboards for Family Reach programming and strategic initiatives to ensure team access to accurate, real-time data
- Identify opportunities to improve data collection and quality, and collaborate with other departments to implement solutions (e.g., data entry protocols, Salesforce updates, data collection tools)
Data summarization and use
- Summarize and visualize programmatic data for a variety of organizational needs, including internal and external meetings, donor proposals and reports, and marketing materials
- Empower Family Reach staff to consistently and accurately use programmatic data and external research
- Contribute to a data-driven culture by representing the Impact team in cross-department initiatives
Additional responsibilities
- Support with survey projects, including conducting literature reviews, updating survey tools, and monitoring survey responses for data quality and emerging trends
- Support with implementing evaluation plans for strategic initiatives and translating findings into actionable insights to improve program performance
- Assist with other Impact Department activities as needed
QUALIFICATIONS
- Minimum of 1-3 years of relevant professional work experience
- Experience applying evaluation, research methods, or statistics in a non-profit or business setting
- High data literacy and experience with quantitative data, experience with qualitative data a plus
- Proficiency in Excel, Salesforce, Looker, Qualtrics, or similar technologies preferred
- Process-oriented with excellent attention to detail, including the ability to review data for accuracy and consistency
- Strong communicator who can effectively share complex ideas with a non-technical audience
- Ability to develop positive, trusting relationships within a flexible and remote work setting
- Passion for Family Reach’s mission
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