RemoteCustomer Operations /Remote Title: Operations Support Coordinator Department: Customer Service
The Role:
The Operations Support Coordinator, reporting to the Associate Manager, Operations Support, supports day-to-day customer issues related to technical problems, financial or payment issues, and supports processes to monitor and mitigate ecommerce fraud. They work closely with the Customer Service team, to help CSRs resolve these complex issues and in partnership with cross-functional teams like Product, Engineering, Finance, and more. And, they help with tracking trends related to these issues to ensure we’re flagging ongoing problems to our partners to enable root cause solutions that will improve the overall customer experience.
You Will: Handle tech & financial tasks filed by the CS team, finding solutions to technical & financial/payment issues that are impacting customers. Partner with Product, Engineering, and Finance teams to resolve customer questions or issues and provide guidance to Customer Service Representatives to help them answer customer questions or resolve customer issues As needed, work directly with customers to resolve technical or financial problems, provide solutions, and de-escalate highly escalated issues. Work in Minted’s internal OMS, various back office systems, and Salesforce, to research customer issues and history, resolve problems with orders or transactions, and more Identify trending issues or ongoing problems causing customer pain and escalate to leadership Find root cause solutions to ongoing customer issues, where possible and in partnership with cross-functional teams Develop new processes and new ways of working that improve customer experiences
You Are: Professional, with leadership skills, and excellent interpersonal and communication skills Someone who leads by example, enthusiastically encouraging team members to follow Minted best practices and departmental policies Able to take direction and quickly learn new procedures, processes, and products Open to feedback, believing in a culture of continuous improvement as you work toward individual and departmental goals Comfortable using technology; ideally familiar and experienced with eCommerce Able to reliably meet a required flexible/variable hour work schedule including weekends based on business needs and adhere to company attendance policy
You Have: 2+ years of experience in a contact center or customer service environment, ideally with experience handling financial transactions, technical issues, and/or fraud monitoring Strong technical aptitude Strong problem solving & analytical skills Experience with Salesforce a plus Experience with Minted back office systems and tools a plus Compensation:
The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.
Geo Base Full Salary Range 0 – Includes SF Bay Area $26.00- $32.50 Geo Base Full Salary Range 1 – All non-SF CA, DC, NY – $23.92- $29.90 Geo Base Full Salary Range 2 – Includes CO, IL, MA, MD, NJ, OR, RI, TX, VT, VA, WA – $22.10-$27.63 Geo Base Full Salary Range 3 – Includes AL, AK, AZ, AR, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, ND, NE, NM, NV, NH, NC, OH, OK, PA, SC, SD, TN, UT, WI, WV, WY- $20.28 -$25.35
Salaries will vary based on various factors including but not limited to professional and academic experience, associated job responsibilities, and/or other business or organizational needs.
This role is hourly paid
Benefits: Benefits will be effective the first of each month following your initial hire date.
Medical, Dental, and Vision Benefits
Employer Funded Health Savings Account
10 Paid Holidays
Paid Time Off and Sick Leave
Paid Parental Leave
Employer Paid Wellbeing Apps (e.g. Headspace and Calm)
Monthly Gym/Wellness Reimbursement
401(k) retirement savings plan
Employer Funded Commuter Benefits
Employee Discount
Friends and Family Discount
About Minted:
Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.
We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.
At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.
Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.
Department: Office of the Vice Chancellor for Research
Job Title: Clinical Research Recruitment Specialist – Temporary
This is a Temporary position limited to no more than 12-months. This position is part-time and limited to no more than an average of 30 hours a week in a twelve-month period.
Job Summary:
This position will support the Clinical Research Recruitment Program in the Clinical Research Operations and Services (CROS) Office within the Office of the Vice Chancellor for Research at the University of Colorado of Anschutz Medical Campus. This position will help investigators and research teams raise awareness of their studies, engage people in clinical research, and increase diversity of clinical research participants.Under the direction of the Program Manager of the Clinical Research Recruitment Program, the Clinical Research Recruitment Specialist will be responsible for helping support the services and resources that the Clinical Research Recruitment Program offers the CU Anschutz Research Community including but not limited to recruitment consultations, social media campaigns for recruiting human participants to clinical research, and education and training of clinical research teams on recruitment strategies and best practices.The ideal candidate is knowledgeable about clinical research, recruitment of human research participants, and brings innovative ideas to assist study teams reach their recruitment goals. This position is a part-time position that cannot exceed 20 hours per week. This position will report to the Program Manager of the Clinical Research Recruitment Program.ESSENTIAL DUTIES AND RESPONSIBILTIESReview consultation requests, contact study teams for more information, and help facilitate recruitment consultations, including internal pre- and post-meeting preparation.Provide guidance and support to research teams on creating and updating study pages on the CU Anschutz Research Studies website to ensure they are meeting the data and language requirements.Review social media campaign submissions and contact study teams for more information, scheduling intake meetings, and assist with the creation of social media advertisements for research teams.Help communicate with research teams regarding social media advertisements, campaign details and updates and assist with obtaining enrollment numbers from campaigns.Research community-based organizations, non-profit organizations, community advocacy groups, and other organizations doing public health outreach and community health work that the Clinical Research Recruitment Program could connect with.Assist the Program Manager with establishing partnerships with community organizations and key campus entities to identify and address barriers to health equity and improve outcomes in underserved communities in Colorado.Attend Health Fairs and other community events with the Program Manager to raise awareness of the Clinical Research Recruitment Program and clinical research at CU Anschutz Medical CampusHelp with identifying Health Fairs and other community events that the Clinical Research Recruitment Program could attend.Assist with updating, organizing, and analyzing Clinical Research Recruitment Program metrics and data related to all services and resources.Manage researcher access to ResearchMatch and answer related questions.Develop and maintain knowledge of clinical research recruitment best practices and emerging novel, innovative strategies.Help with other projects, educational lectures, and presentations related to the Clinical Research Recruitment Program.Other tasks as assigned by the manager that support the Clinical Research Recruitment Program or Office of Clinical Research Operations and Services.
Work Location:
Remote – this role is eligible to work remotely, but the employee must be in the United States.
Why Join Us:
Clinical Research Recruitment ProgramThis program was developed by the Office of the Vice Chancellor for Research and is supported by the Colorado Clinical and Translational Sciences Institute (CCTSI) through NIH/NCATS grant UM1TR004399.
Diversity and Equity:
The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnically minoritized individuals, persons with disabilities, persons within the LGBTQ+ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.
Qualifications:
Minimum Qualifications:Applicants must meet minimum qualifications at the time of hire.Bachelor’s degree from an accredited institution Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year-for-year basis.Preferred Qualifications:Bachelors in science, clinical research, public health, education, or similar field.1 or more years of professional experience in clinical research, public health, education, or similar field.Experience in providing administrative and programmatic support.Experience with OnCore, Clinical Trial Management System.Experience with the Federal Plain Language Guidelines and Plain Language at NIH Resources and Trainings.Experience with Smartsheet or similar software.Bilingual Bicultural in Spanish and English. Knowledge, Skills, and Abilities:Ability to communicate effectively, both in writing and orally.Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.Outstanding customer service skills.Demonstrated commitment and leadership ability to advance diversity and inclusion.Knows when to ask questions, can work with minimal supervision, meet deadlines and expectations.Able to coordinate and prioritize several simultaneous tasks with potentially conflicting priorities.
How to Apply:
For full consideration, please submit the following document(s):1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position2. Curriculum vitae / Resume3. Five professional references including name, address, phone number (mobile number if appropriate), and email addressApplications are accepted electronically ONLY at www.cu.edu/cu-careers.Questions should be directed to: Kiley VanderWyst Email address Kiley. [email protected]
Screening of Applications Begins:
Immediately and continues until 2/5/2025.
Anticipated Pay Range:
The hiring rate for this position has been established at $27.40 / hour. The above salary rate represents the University’s good faith and reasonable estimate of the rate at the time of posting.Your total compensation goes beyond the number on your paycheck. Temporary employees are only eligible for sick leave benefits. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.Total Compensation Calculator: http://www.cu.edu/node/153125
ADA Statement:
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected].
Background Check Statement:
The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
Vaccination Statement:
CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.
Application Materials Required: Cover Letter, Resume/CV, List of References
Job Category
: Professional Support Services
Primary Location
: Aurora
Department: U0001 — Anschutz Med Campus or Denver – 21976 – ADM AVC Clinical Res Operation
Job Details Description This can be a remote position for the right candidate
Transform your Career at ECPI University
Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor’s and Master’s Programs. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.
Visit www.ecpi.edu/employment to learn more about how you can help people improve their lives through education.
The Student Records Coordinator supports the University Office of the Registrar and serves as the manager of all student academic records at the campus locations.
Support and implement the student records management policies for the University Office of the Registrar. Accurately perform academic data entry and verification within the University’s CampusNexus student data management system to include course registration, grading, class rosters, transcript request processing and education verifications. Accurately process all student changes in a timely fashion to maintain data integrity in the student academic record. Provide data to Campus Administration assist in local academic planning, enrollment management and other areas as needed. Monitor students’ academic progress through reporting to verify the accuracy and timeliness of all academic record entry. Work with local academic leadership to ensure graduate students have met program requirements and according to established graduation eligibility, ensuring all graduates are processed expeditiously. Other duties as assigned.
Education/Experience
A minimum of an associate’s degree from an accredited college or university; Bachelor’s degree preferred. 2- 3 years of experience as an Administrative Assistant; 4- 5 years preferred. Any equivalent combination of education and experience.
Skills/Abilities
Proficiency in Microsoft Office Proficiency in CampusNexus student database preferred. Well-developed oral and written communication skills. Excellent organizational and analytical skills. Flexibility to learn new methodologies, technologies and systems. Ability to handle a high pressure environment with significant timeline pressures. Able to interact with employees, potential students and outside contacts of all levels, providing excellent customer service. Ability to work independently and with a team as well as with various constituents
locations US – Remote (Any location) time type Part time posted on Posted 11 Days Ago job requisition id 24327 Job Family:
Cancer Tumor Registrar
Travel Required:
None
Clearance Required:
None What You Will Do:
The remote Oncology Data Specialist will review clinical documentation as appropriate to extract data and apply ICDO-O codes. To code, stage, and abstract cases of cancer and reportable benign tumors diagnosed and/ or treated. To participate in research, education, and monitoring for quality improvement activities to ensure data integrity and compliance with the American College of Surgeons Committee on Cancer guidelines. This position is 100% remote.
Job Duties and Responsibilities:
Translate medical terminology into standardized codes to capture patient diagnosis and treatment information
Code, stage, and enter data into the registry database utilizing: ICD-O, ICD-10-CM, AJCC TNM (Tumor, Nodes, Metastasis), Site-Specific Data Items (SSDI), STORE (Standards for Oncology Registry Entry), and SEER (Surveillance of Epidemiology and End Results) guidelines.
Complies with state and federal mandates that require reporting all diagnosed and /or treated malignancies and reportable benign tumors
Perform data quality control activities on registry data
Retrieve and comply with data for preparation of annual reporting and may collaborate in generating reports for special studies
Prepare minutes for multi-disciplinary Tumor Conference every week
Contact patient providers and state registries per the database to gather follow-up information and verify or correct patient information
Maintains the highest degree of confidentiality of all information encountered including verbal, written, and computerized. Reports to the manager any failure by anyone to protect confidential information.
Performs other duties as assigned
Knowledge/Skills/Abilities:
Demonstrated knowledge and proficiency of ICD-O and knowledge of ICD-10 CM/PCS, DMS Coding
Working knowledge of the policies and procedure manuals of the Tumor Registry and resources such as the American Joint Commission on Cancer (AJCC). TNM, STORE, and SEER
Analytical skills
Ability to Prioritize and coordinate work processes
Keyboard proficiency
Demonstrated organizational skills
Process improvement and quality skills
Basic knowledge of Microsoft applications
Written verbal communication skills
What You Will Need:
Graduate from an accredited Health Information Technology program required. Experience may not substitute for education requirements.
Currently certified as an Oncology Data Specialist (ODS) formerly a Certified Tumor Registrar (CTR) by the National Cancer Registrars Association (NCRA).
5 years of previous experience working in tumor registry as an ODS (CTR).
Previous experience working for a Level 1 Trauma and COC accredited hospital.
What Would Be Nice to Have:
Strong conceptual, as well as quantitative and qualitative analytical skills
Basic knowledge of Microsoft applications
Excellent written and verbal communication skills
IndeedSponsored
The annual salary range for this position is $61,000.00-$101,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!
We are a team of over 400 with offices in Los Angeles, Oklahoma City, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.
Job Overview:
The Data Entry Specialist and QC personnel facilitate the production process of accurate documentation provided to our process servers teams. As a Data Entry Specialist you will review and confirm work entered into our systems, solve issues, and escalate as needed. This position is full-time, remote located in Wisconsin.
Key Responsibilities:
Review and file legal documents using internal systems and email
Participate in ongoing training to expand knowledge of industry and process
Investigate discrepancies as they arise
Complete additional projects as assigned
Qualifications:
No experience necessary; data entry experience a plus
High school diploma or GED required
Ability to perform repetitive tasks with accuracy
Exceptional attention to detail
Desire and ability to be a team player
Experience and basic proficiency with Microsoft Office
Type 40 – 50 plus WPM
We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. Join our team today!
Comprehensive Medical, Dental, and Vision coverage
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