by twochickswithasidehustle | Jun 6, 2025 | Uncategorized
Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).
Company Overview:
Savista partners with healthcare providers to improve their financial strength by implementing integrated revenue cycle solutions that help control cost, improve margins and cash flow, increase regulatory compliance, and optimize operational efficiency. nThrive serves more than 125 health systems, 3,300 hospitals and 30,000 non-acute care healthcare providers. For more information, visit www.savistarcm.com.
Job Purpose:
The Registry Technician performs administrative and clerical support to the Cancer Registry functions as directed by the Cancer Registry Manager, Team Lead or Regional Operations Manager.
Position Objectives:
Provide support for defined Registry Functions and Cancer Program activities.
Essential Duties & Responsibilities:
- Assist with screening and case ascertainment/case-finding processes.
- Initiate and/or maintain follow-up and/or outcome information for all cancer cases in registry in accordance with the Hospital and Commission on Cancer (CoC) requirements.
- Assist in maintaining data quality assurance.
- Retrieve and prepare records for Cancer Committee, Tumor Boards or quality reviews.
- Prepare productivity reports as requested by Team Leader/Cancer Registry Manager.
- Assist with all other Cancer Program and Registry activities as needed such as data collection, cancer conferences, follow-up, treatment letters, staging forms, reports, presentations, etc.
- Performs other duties as assigned or requested.
Internal Responsibilities:
- Remote Registry Technicians must have high speed internet access and experience with remote access, set-up, and troubleshooting technical issues.
- Supports Savista’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to Savista’s business practices. This includes: becoming familiar with nThrive’s Code of Ethics, attending training as required, notifying management or Savista’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.
Minimum Qualifications & Competencies:
- Minimum requirements – high school graduate, associate or college degree preferred.
- Courses in medical terminology, anatomy and physiology
- Medical records experience preferred, any work experience in the oncology field a plus.
- Experience with Microsoft Office preferred – Word, Excel, PowerPoint.
- Must be detail oriented and have the ability to work independently.
- Excellent office skills with knowledge and use of computers and software applications.
Preferred Skills but Not Required:
Certified Tumor Registrar (CTR) or CTR eligible
HIM Credential – RHIT, CCS, CCA, MT
Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The hourly range for this role is from $14.14 to $22.22. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills.
SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.
by twochickswithasidehustle | Jun 6, 2025 | Uncategorized
Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).
Savista partners with healthcare providers to improve their financial strength by implementing integrated spend management and revenue cycle solutions that help control cost, improve margins and cash flow, increase regulatory compliance, and optimize operational efficiency.
The Medical Insurance Accounts Receivable Representative is responsible for ensuring the timely collection of outstanding government or commercial healthcare insurance receivables.
Essential Duties & Responsibilities
- Verify/obtain eligibility and/or authorization utilizing payer web sites, client eligibility systems or via phone with the insurance carrier/providers
- Update patient demographics/insurance information in appropriate systems –
- Research/ Status unpaid or denied claims
- Monitor claims for missing information, authorization and control numbers(ICN//DCN)
- Research EOBs for payments or adjustments to resolve claim
- Contacts payers via phone or written correspondence to secure payment of claims; reconsideration and appeal submission.
- Access client systems for payment, patient, claim and data info
- Follows guidelines for prioritization, timely filing deadlines, and notation protocols within appropriate systems
- Secure needed medical documentation required or requested by third party insurance carriers
- Maintain and respect the confidentiality of patient information in accordance with insurance collection guidelines and corporate policy and procedure
- Perform other related duties as required
Minimum Requirements & Competencies
- 2-3 years of medical collections, denials and appeals experience
- Experience with all but not limited to the following denials-
- DRG downgrades, level of care, coding, medical necessity
- Intermediate knowledge of ICD-10, CPT, HCPCS and NCCI
- Intermediate knowledge of third party billing guidelines
- Intermediate knowledge of billing claim forms(UB04/1500)
- Intermediate knowledge of payor contracts- commercial and government
- Intermediate Working Knowledge of Microsoft Word and Excel
- Intermediate knowledge of health information systems (i.e. EMR, Claim Scrubbers, Patient Accounting Systems, etc.)
- Preferred Requirements & Competencies
- Intermediate knowledge of one or more of the following Patient accounting systems – EPIC, Cerner, STAR, Meditech, CPSI, Invision, PBAR, All Scripts or Paragon
- Intermediate of DDE Medicare claim system
- Intermediate Knowledge of government rules and regulations
Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $18.00 to $22.00. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills.
SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.
by twochickswithasidehustle | Jun 6, 2025 | Uncategorized
Job Summary:
Pets Best is seeking a Claims Processing Specialist who will report to the Manager, Claims. Claims Processing Specialists are responsible for reviewing invoices and pet medical documents and determining coverage in compliance with the current Underwriter’s policy.
Job Location: Remote – USA
Main Responsibilities:
- Review individual policies to make an eligibility determination with high degree of accuracy
- Contact with internal departments as well as veterinarians and clinic staff
- Ensure compliance guidelines are met with both internal policies and procedures and contractual commitments
- Work independently and with others on a virtual team
- Drive a “Great Place to Work” culture, attend and participate in team meetings as well as engagement events
- Use PC based programs to enter data into claims system, communicate with leaders and teammates, and organize information
- Create and issue claim decisions to pet parents using proper spelling, grammar, and punctuation in line with the policy terms
- Calculate invoice totals, discounts, and tax rates
- Perform other duties and/or special projects as assigned
Basic Qualifications:
- High school diploma or equivalent
- 6+ years recent clinical veterinary experience (dog and cat) as a veterinary assistant, veterinary technician or veterinarian
- Knowledge of veterinary terms, abbreviations and conditions.
- Knowledge of medical conditions and associated symptoms, procedures, treatments, secondary conditions and pharmaceuticals used in veterinary medicine
- Knowledge of canine and feline breeds, anatomy and associated predispositions to illness.
- Ability to read and interpret medical diagnoses via medical records review both written and digital.
- Ability to work cross functionally with our internal and external resources
- Ability to handle multiple projects concurrently
- Ability to navigate Windows OS, Google Chrome, and corresponding applications
- Demonstrable Microsoft Office proficiency: Word, PowerPoint, Excel, Outlook, Teams
- Strong writing skills: organization, spelling, grammar and punctuation
- Strong mathematical and problem-solving skills
#LI-Remote
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
by twochickswithasidehustle | Jun 5, 2025 | Uncategorized
This is a contracting role that is fully remote.
About ElevenLabs
At ElevenLabs, we are pioneering voice technology with our cutting-edge research and products.
We launched in January 2023 and have since reached over 1 million users globally and have partnered with the world’s biggest names (see customer stories). We have closed our Series-B funding at 1.1B valuation earlier this year and are backed by the leading names in tech and AI (Nat Fridman, Daniel Gross, Andreessen Horowitz, Instagram co-founder Mike Krieger, Oculus VR co-founder Brendan Iribe, Deepmind & Inflection co-founder Mustafa Suleyman, and many others).
We are at an exciting phase of our growth and innovation and are looking for ambitious people to help us further push the boundaries of voice AI. This is a rare chance to be an early member of a company on the rise. If this excites you, we want to meet you!
Who we are
A global team of passionate and innovative individuals united by curiosity and a shared goal: to be the first choice for AI audio solutions. Together, we are shaping a new technology and market from the ground up. We innovate quickly and take pride in getting things right, from the big picture initiatives to the details that keep us moving smoothly every day. We work with high autonomy and accountability where the best idea wins at any time and from anyone.
About the role
You will enjoy the role if you enjoy doing the following:
- Rapid Response: Quickly and effectively resolve customer support tickets, ensuring a seamless user experience and customer empathy.
- Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot issues and provide straightforward, user-friendly solutions.
- Keeping Things Top-Notch: Stay informed about developments, proactively and reactively contribute to documentation and help center articles to ensure users have the information they need when they need it, and serve as the liaison between customers and the company, giving the users a voice within the company. You’re the vital link between our customers and our team, fostering a sense of connection.
- Building a Safe Space: Take pride in your role as a guardian of our community by actively ensuring that user-generated content complies with our guidelines, maintaining a respectful and secure environment for everyone, while also contributing to the review and moderation of our voice library, upholding high-quality content that meets our platform’s standards.
Who you are
We’re looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll strive with us if you:
- Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech.
- Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead.
- Are analytical, efficient, and strive on solving complex challenges with a first principles mindset.
- Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations.
- Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside.
What you bring
- 2-3 years experience in a technical customer support department in SaaS or at a high-growth technology company
- Experience working in a start-up with international teams in a remote setting
- Experience troubleshooting technical issues related to APIs or browser errors
- A detail-oriented mindset with a focus on delivering high-quality work
- Autonomous and execution-focused mindset
- General interest in AI and technology (you will get extra points if you are already an ElevenLabs user!)
What we offer
- High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!)
- Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings.
- Continuous growth: Collaborate with AI leaders, shape your path, and contribute where you excel most.
by twochickswithasidehustle | Jun 5, 2025 | Uncategorized
Job Overview:
At Drips, we drive meaningful engagement through conversational outreach powered by a blend of automation and human oversight. As a UX Content Specialist, your primary focus will be on editing, reviewing, and proofreading SMS and IVR content to ensure accuracy, consistency, and adherence to best practices. You will act as a key quality control checkpoint, refining client messaging to maintain Drips’ high standards. This role requires an eye for detail and the ability to apply best practices to deliver clear and effective communication. Collaboration with internal teams and occasional contributions to content strategies will also be part of your role.
Key Responsibilities:
- Content Review & Proofreading: Carefully review and proofread SMS and IVR scripts for clarity, tone, grammar, and adherence to client guidelines and Drips’ best practices.
- Editing for Consistency: Ensure content maintains a cohesive brand voice while aligning with project goals and client expectations.
- Quality Assurance: Act as the final quality check before content is approved, ensuring all deliverables meet Drips’ high standards for excellence.
- Best Practices Implementation: Apply and refine Drips’ best practices for conversational messaging to optimize client communications.
- Cross-Team Collaboration: Work with account managers, project leads, and the UX team to ensure content aligns with project requirements and supports broader campaign goals.
- Feedback Analysis: Review feedback from clients and internal teams to adjust and improve messaging for future use.
- Content Adjustments: Edit existing scripts based on client updates, seasonal changes, or campaign performance data, ensuring messaging remains relevant and effective.
Required Skills & Qualifications:
- Bachelor’s Degree in Communications, English, Journalism, or a related field, or equivalent experience.
- 2–4 years of experience in content editing, proofreading, or quality assurance roles.
- Exceptional attention to detail, with strong grammar and editing skills.
- Ability to maintain consistency in tone and style across various projects.
- Strong organizational and time management skills, with the ability to meet tight deadlines.
- Proficiency in tools like Office 365 and familiarity with project management systems such as Salesforce.
- A team player with excellent communication skills, able to collaborate effectively with cross-functional teams.
Preferred Skills:
- Experience with conversational messaging formats like SMS and IVR.
- Familiarity with analytics tools to support data-driven improvements to content.
- Basic knowledge of AI-driven tools or a willingness to learn how to use them to improve engagement.
- Content experience in industries like insurance, healthcare, or consumer goods is a plus.
To Be Considered for This Position, please include the following in your cover letter (250 words max):
- Highlight at least two of the following skillsets, with a brief example or context:
- Experience proofreading or editing conversational content (e.g., SMS, IVR, chatbot, etc.)
- Experience working in healthcare, insurance, or another highly regulated industry
- Familiarity with AI tools (e.g., ChatGPT) in a content or review workflow
- Experience collaborating with cross-functional teams (e.g., PMs, copywriters, strategists)
- Show enthusiasm for this role and how it aligns with your skills. Bonus if you touch on what excites you about Drips’ approach to messaging.
- Mention one Drips core value (listed on our website) that resonates most with you, and why.
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