by twochickswithasidehustle | May 31, 2023 | Uncategorized
Under direct supervision, provide general data entry support.
Perform the Key Entry (KE), Key from Image (KFI) and the OC Repair tasks as follows:
Correct errors found by the system’s Data Validation worker
Key all the data on forms not read by the OCR engine and failed the auto-capture process
Resolve problems causing errors and override the business rule as appropriate
Key data that the OCR engine cannot read using basic processing rules
Job Specifications
Typically has the following skills or abilities:
One to two years of general office experience
Proven proficiency in Windows environment
Ability to read and write at a level necessary to accomplish the above tasks
Demonstrated alpha and numeric keying (speed and accuracy tested at a rate of 10,000 ksph)
#LI-VISIONCARE
#LI-REMOTE
Salary Range:15
-21.5
APPLY HERE
by twochickswithasidehustle | May 27, 2023 | Uncategorized
K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better.
As an Enrollment Chat Representative your focus will be directly dedicated to supporting all internal and external business partners by acting as an initial and ongoing contact point for enrolling families, staff, and internal departments. Enrolling families will rely on you to answer their questions, address their concerns, and help them with one or more of our school products or services. You will need to know your way around a computer and be comfortable supporting families’ concerns, interpreting families accounts, and providing progressive updates while displaying highly developed customer service soft skills via chat/SMS platforms including empathy and relationship building skills.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- Very motivated sales consultant to meet sales and enrollment goals, with good presentation/closing skills via written communication
- Ability to multi-task quickly between systems while simultaneously assisting multiple families
- Prioritize effectively and manage competing priorities to deliver and drive results to consistently meet role-specific Key Performance Indicators (KPIs)
- Develop relationships with adult students, parent or legal guardians and assist in collecting all required compliancy documentation according to established department policies and procedures
- Excellent troubleshooting/researching skills; ability to solve practical problems as well as support various brand
- Manage high volume chats with high SMS outbound expectations (quick troubleshooting, enrollment updates, etc.)
- Track and accurately capture Chat/SMS related data within allotted time frames during and immediately after each message within our Salesforce CRM tool
- Maintain a family-focused mind-set to creatively address family concerns with integrity and share feedback with other teammates, to maintain family retention
- Comply with corporate and departmental policies, specifically as they relate to attendance, schedule adherence, conduct, and data security as it pertains to our families and student’s information.
- Capability to work in a remote environment with a high degree of autonomy and adherence to a defined shift which is determined by management that can routinely change based on business needs; therefore, flexibility in work hours is critical and may include weekends, holidays and optional over-time.
Supervisory Responsibilities: This position has no formal supervisory responsibilities.
MINIMUM REQUIRED QUALIFICATIONS:
- High School Diploma
- 0-1 Year of customer service or call center experience
- Experience in a Call Center/Sales Environment OR
- Equivalent combination of education and experience
Certificates and Licenses: None required.
System Requirements:
- Our work from home members are required to have and maintain High-speed internet connection. At the minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. For the sake of call quality, satellite, DSL, data plans, wireless or dial-up services are not compatible.
- Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.
- Ethernet connection is preferred.
OTHER REQUIRED QUALIFICATIONS:
- Physical requirements: sedentary work, fluent typing (40 WPM average), listening, proficient written communication, extensive reading, repetitive motions, and extended computer usage.
- ability to maintain a professional home office without distraction during our hours of operation
- attend virtual training via web cam
- Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet)
- Strong verbal and written communication skills
- Excellent listening skills and a consultative approach to customer service
- Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.
- Ability to clear required background check
DESIRED QUALIFICATIONS:
- Previous experience with Stride/K12
- Previous experience with Chat/SMS live Agent support
- Previous experience in working in a call center environment
- Salesforce Experience
- Previous customer service or sales experience with proven record of achievement
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This position is virtual and open to residents of the 50 states, D.C.
Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.
- We anticipate this position will pay $15.75 per hour. This is a temporary/contractor role and you will be an employee of Randstad. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Randstad offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
APPLY HERE
by twochickswithasidehustle | May 25, 2023 | Uncategorized
Overview
Job Summary:
The Medical Accounts Receivable (“AR”) Specialists are primarily responsible for analyzing collections, resolving non-payables, and handling bill inquiries for more complex issues. AR Representatives are responsible for insurance payer follow-up ensuring claims are paid according to client contracts. Complies with all applicable laws regarding billing standards
Responsibilities
Essential Functions and Tasks:
Follows up on claim rejections and denials to ensure appropriate reimbursement for our clients
Process assigned AR work lists provided by the manager in a timely manner
Write appeals using established guidelines to resolve claim denials with a goal of one contact resolution
Identified and resolved denied, non-paid, and/or non-adjudicated claims and billing issues due to coverage issues, medical record requests, and authorizations
Recommend accounts to be written off on Adjustment Request
Reports address and/or filing rule changes to the manager
Check system for missing payments
Properly notates patient accounts
Review each piece of correspondence to determine specific problems
Research patient accounts
Reviews accounts and to determine appropriate follow-up actions (adjustments, letters, phone insurance, etc.)
Processes and follows up on appeals. Files appeals on claim denials
Scan correspondence and index to the proper account
Inbound/outbound calls may be required for follow up on accounts
Route client calls to the appropriate RCM
Respond to insurance company claim inquiries
Communicates with insurance companies for status on outstanding claims
Meet established production and quality standards as set by Ventra Health
Performs special projects and other duties as assigned
Education and Experience Requirements:
High School Diploma or GED
At least one (1) year in data entry field and one (1) year in medical billing and claims resolution preferred
AAHAM and/or HFMA certification preferred
Experience with offshore engagement and collaboration desired
Qualifications
Knowledge, Skills, and Abilities:
Intermediate level knowledge of medical billing rules, such as coordination of benefits, modifiers, Medicare, and Medicaid and understanding of EOBs
Become proficient in use of billing software within 4 weeks and maintain proficiency
Ability to read, understand, and apply state/federal laws, regulations, and policies
Ability to communicate with diverse personalities in a tactful, mature, and professional manner
Ability to remain flexible and work within a collaborative and fast paced environment
Basic use of computer, telephone, internet, copier, fax, and scanner
Basic touch 10 key skills
Basic Math skills
Understand and comply with company policies and procedures
Strong oral, written, and interpersonal communication skills
Strong time management and organizational skills
Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills
Base Compensation:
Base Compensation for this position: $16.00 – $20.00 per hour
Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons
This position is also eligible for discretionary performance bonuses in accordance with company policies
APPLY HERE
by twochickswithasidehustle | May 25, 2023 | Uncategorized
Overview
Job Summary:
The Payment Posting Specialist is responsible for the monetary intake for Ventra Health clients. The Payment Posting Specialist may be assigned between 13 -14 facilities/clients that they will be responsible for maintaining our 6 days turnaround time. Posts all deposits for current month by our month end deadline. Payment posting specialist must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to Ventra Health clients throughout the country
Responsibilities
Essential Functions and Tasks:
Posts Accounts Payable deposits
Processes electronic 835’s and manual payer EOBs, including the posting of insurance allowable, patient portions, denials, adjustments, contractual allowances, recoups and forward balancing
Interprets Explanation of Benefits (EOB) remittance codes and applies correct denial codes.
Balances and closes payment batches timely
Navigate websites to obtain EOBs
Performs special projects and other duties as assigned
Qualifications
Education and Experience Requirements:
High School Diploma or Equivalent
At least two (2) years of experience posting insurance payments in a healthcare setting
At least two (2) years of experience reading insurance Explanation of Benefits (EOB) statements preferred
Knowledge, Skills, and Abilities:
Knowledge of insurance payer types
Knowledge of Explanation of Benefits (EOB) statements
Strong balancing and reconciliation skills
Strong 10 Key calculator skills
Strong oral, written, and interpersonal communication skills
Strong mathematical skills
Strong time management skills
Strong organizational skills
Ability to read, understand, and apply state/federal laws, regulations, and policies
Ability to remain flexible and work within a collaborative and fast paced environment
Ability to communicate with diverse personalities in a tactful, mature, and professional manner
Base Compensation:
Base Compensation for this position: $16.00 – $19.00 per hour
Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons
This position is also eligible for discretionary performance bonuses in accordance with company policies
APPLY HERE
by twochickswithasidehustle | May 25, 2023 | Uncategorized
Hotel Engine is a Denver-based travel tech company on a mission to radically simplify trip management for businesses. We’re not a cumbersome travel management company, nor an online price aggregator. We’re a powerful network that brings hotels and businesses together. Our members save time, money and effort in managing their lodging programs, and our partners get access to loyal, high-value business travelers. It’s a true win-win. Following a 2021 series B funding round at a $1.3 billion valuation, we achieved remarkable growth in 2022. We expect 2023 to be our best year yet.
Across our organization, we’re powered by exceptional talent. From our large Engineering and Product teams to Sales, Supplier Relations, Member Support, Data, Marketing and Operations, our team is forward-thinking, data-driven and customer-obsessed. We’re also a lot of fun — one of the many reasons we were named a Best Place to Work by Built In Colorado for the past four consecutive years.
We value our individuality, and we also understand that together, we thrive. Most importantly, we know we’re not for everyone! Complacency doesn’t live here. We’re focused on finding the right people who are energized by our culture and bring diverse experiences and backgrounds that will help us unlock our full potential. Click here to view our DNA, and if you like what you see, please read on!
We are looking for an outstanding Accounts Receivable Specialist to join our growing team! The Accounts Receivable Specialist will possess the ability to work in a fast-paced environment and have strong attention to detail while managing a large collections portfolio. While working under specific timelines and guidelines, the Accounts Receivable Specialist will need to have a positive attitude and the mindset to evaluate and improve processes and procedures.
Essential Functions:
- Consistent diligence of collecting accounts receivable with excellent follow-up to open issues.
- Daily processing and posting of incoming payments in accordance with remittances received. In the event a remittance is not received, must be able to contact payer to request further documentation.
- Engage in collection management processes as necessary and present on A/R aging to management weekly.
- Investigate and resolve all transaction questions – credits, short payments, unapplied payments.
- Reconcile client accounts and research issues for timely resolution.
- Prepare invoices for incidentals, commissionable rate agreements, and other special billings.
- Continuously evaluate current processes and recommend improvements to streamline collections and gain efficiencies.
- Process office mail periodically. Sort, scan and distribute mail as appropriate, deposit checks via remote deposit.
- Manage competing priorities.
- Special projects/duties as assigned.
Required Education & Experience:
- 1-2 years accounts receivable, cash application and/or collections experience required
- Professional experience in B2B collections with high volume accounts and large portfolios strongly preferred
- Organized with excellent attention to detail and dedication to accuracy
- Strong professional communication skills, both verbal and written
- Excellent customer service and problem-solving skills
- Great math aptitude and the ability to work accurately with numbers
- Proficient in Microsoft Office applications; strong user of Excel (pivot tables, xlookups, etc.)
- NetSuite, Stripe and/or SalesForce experience is a major plus
Cash compensation:
- The salary range for this role is $55,000 – $65,000. Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above.
- Preferably local to Denver, remote acceptable but willing to go into the office twice a month for mail.
Hotel Engine Total Rewards Philosophy | We recognize that there is more to work than day-to-day responsibilities. Hotel Engine has been recognized on Built-in Colorado’s Best Places to Work list 3 years in a row (2020-2022) for our positive culture and robust growth opportunities.
As a company, we’re also dedicated to giving back to our greater community, and have comprehensive corporate social responsibility programs supporting community, social justice and environmental causes. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:
- Competitive base salaries
- Annual performance bonuses
- Stock options for all associates + performance-based stock options
- Insurance benefits including medical coverage (with a plan available at no cost to employees) + 100% paid dental and vision insurance
- 401(k) plan with a match program
- Unlimited PTO + 2 paid days each year to volunteer with your favorite non-profit
- Paid parental leave and family medical leave
- Hotel discounts through our exclusive platform
- The ability to make a real impact in an incredibly fast-growing organization; you’ll never be just another cog in the wheel.
APPLY HERE
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