Chatroom Operator

Job Summary:

We are looking to expand our work from home Conversion Improvement team. Every day Drips holds millions of automated humanized conversations for our clients, but automation isn’t enough, and Artificial Intelligence (“A.I.”) isn’t perfect. We hold the highest industry high standard of excellence in staying “humanized” and if our natural language processor is not 98% sure what a user is asking, we will rely on you and your teammates to read a consumer’s response, respond contextually, and categorize it appropriately.

Example:
A user says, “Cant now, werkin”. This would be categorized and handled by clicking the “I’m at work.” button.

You must be able to maintain a 95%+ accuracy in your responses that will be randomly audited and quality assured. Your work and responses will help inform our natural language model therefor your accuracy is of the utmost importance.

Who are we?

We are Drips.com. The founders of conversational texting ® and Americas leading automated humanized texting platform for brands to hold conversations at scale with their consumers.

In a world where no one answers calls anymore, Drips is answering a real need in the market for companies and their consumers. Learn more about Drips and the problems we are solving in the news below: 

Forbes – https://www.forbes.com/sites/c… 
Inc – https://www.inc.com/dakota-sha…
Crain’s Cleveland - http://www.crainscleveland.com…

Duties/Responsibilities:

Compensation: $10.00 – $13.00/hr part-time (up to 28hours/week)
Training: Training is conducted through Zoom, audio and video is required.
Hours: We are looking for multiple shifts to fill this role and are willing to work around schedules. Must be able to work 6 straight hours/day, 3-5 days/week (Monday-Sunday).

Schedules available:

Shifts:

2pm-8pm EST

4pm-10pm EST

6pm-12am EST

Specific Duties, Activities, and Responsibilities:

Quickly and accurately (in less than 60 seconds) respond to inbound messages via our chat room to leads regarding questions or concerns around the product or service utilizing point and click frequently asked questions canned responses.
Add relevancy to canned responses. Example: if someone says they are sick you might add in “Sorry to hear that. Should we try you in a week or two? Hope you feel better!”
Maintain 95% or above accuracy in response handling
Required Skills/Abilities:

Exceptional attention to detail, high standard of excellence/perfection
Comfortability on a computer, proficient typing skills (can’t hunt and peck)
Proficient in emojis (this isn’t a joke, our users use emojis 💩)
Good grammatical, spelling, and logic skills.
Exceptional verbal, communication, and written skills.
Reliable and responsible to a designated schedule (unreliability will not be tolerated)
Must have reliable internet/wifi and a computer with up-to-date software.
** Must be currently living in the U.S. / are authorized to work in the U.S.

SSRS is hiring for SURVEY SUPPORT DATA ENTRY CLERKS

*THIS IS A REMOTE POSITION*
We are hiring DATA ENTRY CLERKS to work-from-home in the following states:
Florida, Nevada, Missouri, New Hampshire, Pennsylvania, North Carolina, South Carolina, Georgia, Ohio, Virginia, and Texas.

As a Survey Support Data Entry Clerk, your responsibilities include but are not limited to:

  • Reviewing scanned data images for accuracy
  • Entering data from scanned images
  • Utilizing search engines to clarify or complete data to be entered

Data Entry Clerks must be able to do all the following as well as be prepared for an interview process that tests many of these skills:

  • Type 50 wpm or better (It is recommended that you practice at home before your test)
  • Follow directions
  • Have computer literacy
  • Maintain a standard pace and level of accuracy of data entry
  • Use repeated hand, finger, and wrist motions for data entry
  • Maintain a positive and professional attitude
  • Report to work as scheduled

We offer Part Time flexible scheduling that really puts you in control of your paycheck:

  • shifts are Monday through Friday
  • options for start times between 7am – 1pm eastern time (Example:  7am, 730am, 8am, 830am, 9am, 930am, 10am, 1030am, 11am, 1130am, 12pm, 1230pm or 1pm )
  • you choose the length of the shift, with a 4-hour minimum shift required, however all shifts end no later than 6:00pm eastern time
  • must schedule a minimum of 30 hours per week, can schedule up to a max of 39.50 hours per week

To be considered for a work-from-home (WFH) Data Entry position with SSRS, you must meet the following tech requirements:

  • A personal computer or laptop that is less than 5 years old (We do NOT accept: Chromebooks, Ipads or tablets)
    – CPU 2.00 ghz or higher, 4GB Ram or more, Virus protection required, Remote desktop app on your computer
  • A High-Speed internet connection that can be dedicated solely to your use while working (Min speed requirement is 20mbps download and 5mbps upload.
    We STRONGLY recommend a hard-wired connection, but many high-speed Wi-Fi speeds are acceptable. Tests on your internet speed will need to be conducted prior to hiring.)
  • A quiet distraction free work environment within your home
  • A personal phone (either landline or cell), that you can use for communication with the main office in Pennsylvania 
  • The ability to work effectively without face-to-face supervision
  • Must be 18 years of age or older and live in one of the following states: PA, VA, GA, NC, TX, or OH

Rate of pay is $12.00 / hour, this is a part time position with the potential for an increase at after 100 hours worked.  

ETL Data Processing Programmer (Python)

HedgeApple Inc. is looking for a motivated python developer to join our growing development team. This position is ideal for international applicants with some Python programming experience and good English communication skills who are interested in gaining experience with software development and data warehousing. This is currently a work from home position.

As a member of the team, you will create, update, and use custom data-processing scripts written in Python to transform and map business data to our production database using an in-house data warehousing tool. Other responsibilities may include working with the database; archiving raw data; pushing and pulling data from data stores, running image processing scripts; and inventory automation tasks.

Requirements:

1 year of experience in software development, preferably with Python
Excellent written and spoken English
Familiarity with Excel or LibreOffice Calc
Familiarity with Amazon S3
Familiarity with version control, ideally using Github
Ability to work mostly in Central Time (UTC -5)
Nice to have:

Web scraping experience
Experience with Django or Flask
Linux and command-line familiarity
Previous experience with Monday.com
Familiarity with FTP/SFTP
About Us
HedgeApple Inc. is a digital eCommerce furniture retailer specializing in interior design and home decor. We work with more than 200 brands and offer over 400,000 items to a national customer base, but we are a small business with a dedicated team, and each employee has a direct impact on the success of the company.

Senior Financial Analyst – Remote

MINT MOBILE is seeking a talented Senior Financial Analyst to join the Strategy & Analysis Team! Individual reports to Manager, Valuation. Role is remote- must reside in the United States.

Ideal candidate needs to be comfortable to work off core hours on PST time zone, and with a Telecom background.

ABOUT THE ROLE

Your usual day of awesomeness includes:

Valuation:

Support the 5-year plan for maximizing company value.
Manage and forecast CFs and NWC for optimal level of investment.
Develop financial targets, track performance against targets, and provide insights to support strategic decision-making.
Guide large value investment decisions for the best use of capital.
Evaluate the long-term financial impacts of key strategic initiatives.
Build value assessment presentations to advise the CEO & CFO on the best opportunities.
Support the team in charge of financial prioritization of Project Scoring.
Collaborate cross-functionally to align on the most valuable use of resources.
Unit Economics Management:

Develop and manage the unit economics framework to analyze and optimize the profitability of our business units and products
Conduct in-depth financial analysis, including cost structures, pricing strategies, revenue drivers, and margin analysis
Collaborate with marketing to develop and implement a profitable commercial strategy for Mint
CPS optimization for the greatest net value benefit to the company
Financial Reporting and Insights:

Recommend operating targets in line with the 5-year strategic plan.
WHAT YOU BRING

Bachelor’s Degree in Finance/Accounting, or other relevant quantitative major.
Best-in-class Excel and financial modeling skills. SQL, Python, and R programming are a plus.
3-7 years in a fast growth company providing strategic reporting and analysis to senior leadership.
Investment banking, corporate development, and strategy experience in Telecom preferred.
Knowledge in basic concepts and execution of DCF, NWC, and LTV.

WE ARE MINT MOBILE

We connect people to what’s most important in their lives: Easily, affordably and reliably. We strive to be California’s Preeminent Destination Employer. Oh yeah, we get it too! We understand what matters to you most. You’re an individual with unique needs, and we’re prepared to exceed any expectations you have for an ideal employer.

We’re smart, strategic, and get things done without a lot of red tape or unnecessary politics. Everyone matters here and everyone has a voice. Expect to spend your time contributing to projects that really matter. We obsess over the employee experience. To start, we provide some of the most competitive salary, benefits, family leave, and vacation in Southern California. We believe in you and invest in you. Not just your career aspirations, but your life.

In addition, we’ve got a laundry list of perks you’ll brag about on insta — Lunch every day prepared by our very own chef, healthy snacks, onsite gym, free massages, car wash services, and most importantly, a team atmosphere. We even raise the bar on well bars, including Espresso/Cappuccino/Nitro/Cold Brew/Kombucha Bar, Froyo Bar, Breakfast Bar, Snack Bar and a, well, you know, bar (after 5 pm).

And if you feel intrigued right now reading, imagine the co-workers we have already attracted. This is the kind of team you’ll want to take home to mom or invite to your kid’s next birthday party. This is the kind of close-knit community happening here. Come check out how you can be part of Mint!

OUR VALUES – LET’S MAKE LIFE ULTRA TOGETHER!

Ownership: We are all owners; be the outcome and get the job done.
Action Biased: Be brilliant, proactive, and act with urgency.
Embrace the Adventure: Be agile, adaptive, and thrive on change.
Invent and Simplify: Never accept good enough.
$1,000 REFERRAL BONUS

Take a look at this job description, if you are the right person, please apply. If Mint Mobile doesn’t appear to be a fit for you, refer a friend or colleague and get $1,000. Let your friend or colleague know to provide your full name and email when applying to the job. If we hire them and they stay for 90 days, you get $1000. For more details of restrictions and rules, please email [email protected].