Sr Claims Analyst – LH

by | Jun 16, 2026 | Uncategorized

At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position includes a variety of claim administrative and technical tasks that support a Claim Unit and/or vendor staff, as well as the Claims Team and serves as a liaison for any internal departments.

In addition to these tasks, the Senior Claims Analyst is responsible for all of the same tasks as a Claim Analyst including the accurate adjudication and processing of medical, dental, vision, or other related claims, including related correspondence and/or electronic inquiries for assigned groups. All claims and inquiries are handled according to the established plan documents, claim processing guidelines, and established total turnaround times. Also advise team members regarding claim processing procedures.

Job Description
o Resolve client, employee/member, or provider issues regarding escalated or complex claims.
o Review and release over-authority claims up to limit specified by corporate policy.
o Handle claim referrals, including pre-determinations, using internal and external resources as needed. Advice Claim Analysts and/or vendor regarding claim processing.
o Handle network referrals as well as PPO repricing disputes.
o Review, analyze and interpret claim forms and related documents.
o Determine benefit coverage based on clinical edits, plan documents/booklets, benefit reference documents, Claim Reference Manuals and claims-related memoranda, and reports.
o Appropriately investigate, pend and refer claims based on claim procedures and guidelines.
o Accurately handle correspondence, claims, and referrals in the established timeframes and/or performance guarantees.
o Support the Claims reinsurance team, in the research and resolution of claims as assigned
o Handle complex or technical claim adjudication using internal and external resources as needed, e.g. transplants, experimental & investigational, chemotherapy, etc.
o Research and respond to vendor reconciliation requests.
o Mentor and assist with onboarding new Analysts, including the oversight of work
o Support the management, monitoring, and tracking of performance in collaboration with the Supervisor.
o Provide mentoring and coaching
o Assist Supervisor in documenting processes for analysts
o Other duties as needed/assigned

Required Job Qualifications:
o High School diploma or GED equivalent
o 3 years prior medical claim processing experience
o Ability to work in a fast-paced, customer centric & production driven environment
o Excellent verbal and written communication skills
o Ability to work effectively with employees/members, providers, clients and differing levels of co-workers including Client Managers and all levels of staff
o Demonstrated critical thinking, to carry out instructions furnished in oral, written or diagram form
o Flexible; open to continued process improvements
o Self-directed individual who works well with minimal supervision
o Good leadership, organizational and interpersonal skills
o Ability to effectively handle with complex situations and reach resolution
o Ability to analyze and interpret documents and Summary Plan Descriptions (SPDs)
o Ability to adapt to various system platforms, and to effectively use MS Excel/Word

Preferred Job Qualifications:
o Health Insurance/Third Party Administrator Experience
o High School diploma or GED equivalent

Required Job Qualifications:

  • High School diploma or GED equivalent
  • 3 years prior medical claim processing experience
  • Ability to work in a fast-paced, customer centric & production driven environment
  • Excellent verbal and written communication skills
  • Ability to work effectively with employees/members, providers, clients and differing levels of co-workers including Client Managers and all levels of staff
  • Demonstrated critical thinking, to carry out instructions furnished in oral, written or diagram form
  • Flexible; open to continued process improvements
  • Self-directed individual who works well with minimal supervision
  • Good leadership, organizational and interpersonal skills
  • Ability to effectively handle with complex situations and reach resolution
  • Ability to analyze and interpret documents and Summary Plan Descriptions (SPDs)
  • Ability to adapt to various system platforms, and to effectively use MS Excel/Word

Preferred Job Qualifications:

  • Health Insurance/Third Party Administrator Experience

Location: This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

EEO Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Pay Transparency Statement:

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates. 

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Min to Max Range:$18.07 – $33.92

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Virtual Financial Advisor – Remote

by | Jun 16, 2026 | Uncategorized

Description

Bring your skills to a deeply purposeful, financially rewarding career

Thrivent is more than a financial services company – we’re a community that puts generosity at the heart of saving and investing. At Thrivent, you’ll have the opportunity to grow a meaningful career providing clients with purpose-based advice around investments, insurance, banking and generosity, empowering lives of service and faith.

As a Virtual Financial Advisor, you’ll play a vital role in delivering meaningful financial guidance that helps clients achieve greater financial confidence and take action. Leveraging Thrivent’s robust advice framework, you’ll use your strong interpersonal and consultative skills to connect with clients, build trust, and provide tailored recommendations that support their financial well-being.

This role focuses on re-engaging existing Thrivent clients—many of whom have not recently worked directly with a financial professional—by proactively reaching out to schedule and hold meaningful appointments via phone, shared screens, and video. You’ll also have the opportunity to engage and serve your own natural market.

Supported by Thrivent’s commitment to community engagement and a collaborative team environment, you’ll gain a strong foundation in sales and client service. Within 18-24 months, you’ll be equipped to join a local team or build your own practice with our support.

This is a remote role. You’ll meet with clients virtually using tools like Microsoft Teams and Zoom. You’ll also receive training and connect with your colleagues virtually, with occasional opportunities for in-person development and teambuilding.

Your Success; Our Blueprint

Nothing influences your success more than a solid roadmap to your growth. Your onboarding will be an immersive and engaging experience. You’ll receive the support, stability and opportunity of a Fortune 500 leader. And if you’re new to the financial services industry, we offer up to 3 months of pay and coaching as you obtain the state insurance and securities licenses necessary for this position.

Role Description

As a Virtual Financial Advisor at Thrivent, you’ll:

  • Leverage your relationship-building skills and build sales experience to engage clients with confidence and clarity.
  • Guide Christians and others who align with Thrivent’s mission and values to create and maintain their financial plans, enabling lives of service and faith.
  • Meet with clients virtually to provide personal, actionable and achievable advice and connect clients to Thrivent products and programs.
  • Have access to a large existing client base with the ability to also help your friends, family and natural market.
  • Access robust tools like the Thrivent Planning Platform, Salesforce, MoneyGuidePro® and Morningstar, and have modern computer hardware provided.
  • Get the support of collaborative culture with colleagues and leaders who want you to be successful and are willing to help you do so.


What You Bring

Our culture and our people are special. Whether you’re a seasoned sales professional or looking for a career change, you could be a successful Virtual Financial Advisor if you’re:

  • Self-disciplined, independent and driven to succeed.
  • Motivated by helping others and seeing them achieve their goals, not just selling products.
  • A natural coach or guide with strong interpersonal skills.
  • Positive, energetic and results oriented.
  • Collaborative and excited to contribute to your team.

Successful Thrivent financial advisors have come from a variety of career backgrounds, including outside sales, account executives, real estate, client services, hospitality, business development, recruiting, education, fundraisers, ministry and similar roles. Skills acquired in these fields transition well into the Virtual Financial Advisor role.

Requirements

  • Bachelor’s degree or equivalent experience. Military veterans are encouraged to apply.
  • FINRA Series 7, 63/65 or 66 required or obtained within 90 days.
  • State insurance licensed and appointed in life, health and variable lines of authority or obtained within 90 days.
  • Eligibility to be securities registered and insurance licensed in all 50 states.
  • Satisfactory background check (criminal and financial).

Compensation and Benefits


You’ll get all the benefits of a Fortune 500 organization and more. Here, you’ll enjoy:

  • A base pay of $21.64-$28.85 per hour with additional monthly sales bonuses based on sales results and your client impact. The average total compensation for this full-time role is $78,000, and our top Virtual Advisors exceed $120,000 in total compensation.
  • Comprehensive medical, vision and dental.
  • 401(k) matching and a pension plan.
  • Life and disability income insurance.
  • Maternity/paternity leave as well as adoption and surrogacy assistance.
  • Tuition reimbursement.
  • Four weeks of paid time off, plus up to 20 hours of volunteer time off.
  • Well-being programs to help you manage your physical, emotional and financial health.
  • Gift matching program to double your contributions to eligible nonprofit organizations and volunteer programs that support your efforts to make a difference.

About Thrivent
Thrivent is a diversified financial services organization that, with its subsidiary and affiliate companies, serves more than 2.4 million clients, offering advice, insurance, investments, banking and generosity products and programs. For more than 120 years, Thrivent has been helping Christians build their financial futures and live more generous lives. Today, Thrivent is a not-for-profit, membership-owned Fortune 500 company with $194 billion in assets under management/advisement (as of 12/31/24). Thrivent carries ratings from independent rating agencies which demonstrate the strength and stability of the organization, including an A++ rating from AM Best; an Aa2 rating from Moody’s Investors Service; and an AA+ rating from S&P Global Ratings. Ratings are based on Thrivent’s financial strength and claims-paying ability, but do not apply to investment product performance.

To learn more about the privacy of your information, visit our workforce privacy policy at thrivent.com/privacy.


Thrivent is the marketing name for Thrivent Financial for Lutherans. Insurance products, securities and investment advisory services are provided by appropriately appointed and licensed financial advisors and professionals. Only individuals who are financial advisors are credentialed to provide investment advisory services. Visit Thrivent.com or FINRA’s Broker Check for more information about our financial advisors.Pay Transparency

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Onboarding Specialist (Remote)

by | Jun 16, 2026 | Uncategorized

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.

Our 125k+ restaurants partners all began their journey at ezCater with a first impression, and our Onboarding Specialists make up the team responsible for creating that first impression today. When restaurants seek to join our platform, our Onboarding Specialists evaluate them and bring their account parameters to life using a mixture of technology, transcription, and human connection. Each restaurant partner’s individual account setup requires an incredible amount of detail, quality, and consistency in order to enable the restaurant to go live and fulfill orders successfully.

And what does the actual onboarding process look like? Our Onboarding team is responsible for upholding our onboarding requirements and qualifying the inbound restaurants that are interested in joining our platform. From there, they process the restaurant addition through our Guided Onboarding tool and direct phone & email communication with the restaurant. The Onboarding team is also responsible for building out the restaurant’s profile in our homegrown system, reviewing the work of our account automation tools, communicating cross-functionally with relevant stakeholders, and working within project management frameworks for larger restaurant onboarding rollouts. 

When all is said and done, our Onboarding Specialists are the ultimate experts in the account setup of our restaurant partners, from the smallest mom & pop indies to the largest enterprise chains. In this role you will learn the ins & outs of our system and help us make it better.

What You’ll Do:

  • Synthesize Information: You’ll work to onboard new and existing catering partners using our partner-facing Guided Onboarding tool as well as other automation tooling to translate data points into Freedom to create stores.
  • Prioritize: You’ll juggle multiple work streams along with competing stakeholder priorities and SLAs.
  • Uphold: We have onboarding requirements that are proven to set our partners up for success. We’ll need you to be well versed and comfortable with explaining “the why” behind the requirements and upholding them, both internally and externally.
  • Communicate: You’ll work with restaurant partners directly; from those who want to expand their footprint on our Marketplace to new partners who are eager to join. You’ll need to go beyond helpful to make every catering partner’s experience easy and efficient.
  • Collaborate: Solution-oriented feedback is our bread and butter. We’ll need your help in improving our process and tools.
  • Make an Impact: You’ll make an immediate impact on our company goals and will be an essential part of the success of thousands of restaurant partners.
  • Identify, test, and support the implementation of process improvements in our team tools.
  • Get Scrappy: You’ll be at the forefront of the testing & implementation of new processes and we’ll need you to be nimble, solution-oriented, and vocal with feedback.

What You Have: 

  • Devoted to details: There are many moving pieces and you’ll need to keep track of them all.
  • A confident communicator: You’ll need to be comfortable explaining our processes, standards, and timelines to our restaurant partners and prospects.
  • A big-picture thinker: Our team innovates as a group, and we’ll expect you to meet us two steps ahead.
  • Hungry for change: If something isn’t working, we fix it. And then we fix it again.  
  • A circus-level juggler: You’re comfortable with a high-volume list of varied tasks and prioritizing them feels like second nature to you. 
  • Tech-knowledgeable: You have experience with technical services and platforms (Hubspot is a plus). 
  • Adaptable & Inquisitive: You’re a natural problem solver – constant change is your fuel and you thrive in ambiguous situations.
  • Driven towards excellence: We’ll expect you to consistently meet or exceed expectations on delegated performance objectives.
  • A team player: You’ll work with teams across our department and will need to build relationships with internal stakeholders to ensure success for all parties.
  • Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $50,872 – $60,848 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a  place that values work/life harmony. 

Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.

For information on how ezCater collects and uses job applicants’ personal information, please visit our Job Applicant Privacy Policy.

#BI-Remote 

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Claims Processor

by | Jun 16, 2026 | Uncategorized

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Claims Processor (Remote) 

Are you detail-oriented with claims experience and looking for a remote opportunity where your performance is rewarded? We’re hiring Claims Processors to join our team!

Pay & Schedule:

  • Training Pay: $18/hour (Monday–Friday, 8 AM–6 PM EST) 8 weeks
  • Post-Training Pay: Piece rate or Subsidy 18/hour
    • Hitting standard goals? Earn $18/hour
    • High performers have the potential to earn more moving to Piece Rate pay
  • Production Hours: Start at 8 AM EST and work until “clean desk” meaning your day ends when the work is complete

Important Requirement:
You must be comfortable working on camera for your full shift during both training and team meetings This is a key part of the role. You will be processing Flexible Spending Account Claims (FSA) and Health Savings Account Claims (HSA) with this role. 

  • Pay is $ 18/hour which may be below your state’s minimum wage.  Please take this into consideration when applying.

What We’re Looking For:

  • Previous claims processing or related experience
  • Strong keyboard and MS Office skills
  • Excellent attention to detail and problem-solving abilities
  • Ability to multi-task efficiently
  • High school diploma or GED

Additional Requirements:

  • Must be 18 or older
  • Must pass a criminal background check (includes employment and education verification)
  • Must have reliable internet (Download ≥ 25 Mbps, Upload ≥ 5 Mbps, Ping ≤ 175 ms)
  • Must connect via Ethernet (not Wi-Fi)
  • Must reside in an eligible U.S. state (see list below)

 We are currently NOT hiring in the following geographies, including but not limited to:

States: AK, AZ, CA, CT, CO, HI, IL, MA, MD, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA. 
Metro Areas: Minneapolis – MN, Washington, DC, Denver – CO, Boulder – CO, Edgewater – CO, Flagstaff – AZ.  

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $18.00 per hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent’s ADAAA Accommodation Policy.

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Human Resources Operations Specialist

by | Jun 15, 2026 | Uncategorized

Do work that matters.  

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.    

Our core values drive us in our important mission of keeping people safe & informed:   

  • We’re humans not robots  
  • Customers always come first  
  • We work better together  
  • Simplicity is our strength  
  • Our reputation is priceless  
  • Hard work pays off 

As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. 

The HR Operations Specialist is a high-touch subject matter expert responsible for some of the most employee-facing domains in People Operations: payroll, benefits administration, and leave management. You will own US payroll processing end-to-end, serve as the day-to-day point of contact for our global benefits programs, and administer complex leave cases with precision and empathy, all while keeping our HRIS (Rippling) accurate and audit ready.  

You will work closely with our HR Operations Manager, People Partners, Finance, and outside vendors to ensure these programs run smoothly and that employees feel supported when they need it most. 

This role is right for someone who wants to go deep, not wide. You are energized by getting the details right, proactive about compliance, and capable of holding space for employees navigating difficult personal moments while keeping the operational work moving. 

As an AI-forward company, we expect everyone on the People team to use modern AI tools: Claude, ChatGPT, and others, to work smarter, move faster, and deliver better employee experiences. In this role, that means using AI to accelerate research, drafting, audits, and documentation, while keeping the human judgment that benefits, payroll, and leave work demand. 

What you get to do every day:    

Payroll Administration (approx. 30%) 

  • Prepare, process, and audit US payroll accurately and on time, in close partnership with Finance and the HR Operations team. 
  • Own multi-state payroll compliance: tax registrations, unemployment accounts, SUI rate updates, and jurisdiction-specific requirements across all states where AlertMedia has employees. 
  • Support international payroll coordination for our global population in partnership with the HR Operations team and in-country vendors.  
  • Conduct regular payroll audits: reconcile deductions, verify data integrity across Rippling, and catch and resolve discrepancies before they become employee-facing issues. 
  • Manage payroll-related employee questions with accuracy and responsiveness. 
  • Partner with Finance on payroll reporting, cost tracking, and reconciliation. 
  • Stay current on US federal and state payroll regulations, tax law changes, and international payroll requirements relevant to our footprint. 

Benefits Administration (approx. 25%) 

  • Manage day-to-day US benefits administration: enrollments, life events, qualifying event changes, employee questions, and coverage troubleshooting. 
  • Support annual open enrollment end-to-end: system configuration in Rippling, employee communications, education sessions, enrollment assistance, and post-enrollment audits. 
  • Conduct regular benefits audits including carrier reconciliations, eligibility confirmations, billing reviews and resolve discrepancies proactively. 
  • Partner with Finance on monthly benefits billing and cost reconciliation. 
  • Assist in administer global benefits programs in coordination with the HR Operations team including UK, Ireland, and Mexico. 
  • Serve as the primary employee contact for benefits questions; resolve issues with empathy, accuracy, and speed. 
  • Maintain current, employee-friendly benefits documentation, resources, and knowledge base articles. 
  • Stay current on regulatory changes affecting benefits: ACA, ERISA, COBRA, Section 125, and international equivalents. 

Leave Management (approx. 30%) 

  • Own the full leave administration lifecycle for all leave types: FMLA, ADA accommodations, short-term disability, long-term disability, parental leave (maternity and paternity), military leave, bereavement, and state-specific programs. 
  • Serve as the employee and manager guide through leave: intake conversations, eligibility determinations, documentation, required notices, pay coordination, return-to-work planning, and touchpoints throughout. 
  • Administer global leave programs in alignment with local law: UK statutory maternity/paternity/shared parental leave, Irish parental and sick leave entitlements, Mexican IMSS maternity benefits and sick leave, Canadian provincial leave programs, and Netherlands statutory leave frameworks. 
  • Own and maintain the Leave Playbook, keeping country-specific guidance, regulatory changes, and process documentation current for the People team. 
  • Partner with HRBPs and People Partners on sensitive leave situations requiring additional coordination or accommodation. 
  • Maintain accurate leave tracking and records in Rippling; ensure timely notifications, approvals, and pay continuity coordination with Finance and payroll. 
  • Identify recurring leave administration friction points and drive process improvements. 

HRIS & Data Integrity (approx. 10–15%) 

  • Serve as a Rippling power user: employee record management, data changes, and module support. 
  • Maintain data accuracy across employee records, benefits enrollments, and leave records; run regular audits and reconciliations. 
  • Build and maintain standard People reports for benefits, leave, headcount, and ad-hoc requests. 
  • Maintain accurate data in our HR Bot to ensure employee-facing information is current and reliable. 
  • Identify and escalate HRIS workflow gaps or data integrity risks; partner with the HR Systems & AI Automation Analyst on improvements. 

Compliance & Global Operations (approx. 5%) 

  • Support recurring compliance activities: Form 5500 benefits testing, ACA reporting, COBRA administration, SOC/ISO audits, and employment-related filings. 
  • Assist the HR Operations Manager with global compliance activities across international jurisdictions. 
  • Maintain policy documentation and support employee-facing communications for benefits and leave policy updates. 
  • Stay current on US federal, multi-state, and international leave and benefits regulations. 

What you bring to the role:    

  • 3+ years of experience in HR Operations with demonstrated depth in the following: US payroll processing, benefits administration, and leave management. 
  • Hands-on experience processing multi-state US payroll end-to-end, not just supporting it. 
  • Hands-on experience administering FMLA, STD/LTD, parental leave, ADA accommodations, and state leave programs from intake through return-to-work. 
  • Working knowledge of US payroll law, multi-state tax compliance, and federal/state wage and hour requirements. 
  • Working knowledge of US leave law: FMLA, ADA, USERRA, ADAAA, and key state programs (CA, NY, WA, CO, CT, etc.). 
  • Some exposure to international leave and benefits frameworks: UK, Ireland, Mexico, Canada, and the Netherlands preferred. 
  • Experience with Rippling HRIS required; must be comfortable as a daily Rippling user, not just an occasional one. 
  • Active user of AI tools to optimize processes and improve efficiencies 
  • Comfortable working in Excel, pulling reports, auditing data, and catching discrepancies before they become problems. 
  • Deeply empathetic communicator — you know how to hold space for employees navigating hard moments while keeping the administration moving. 
  • High ownership, strong follow-through, and sound judgment with confidential employee information. 
  • Proactive about compliance and regulatory updates; you don’t wait to be told when something has changed. 
  • Bachelor’s degree or equivalent experience. 

Nice to haves: 

  • PHR, SHRM-CP, CEBS, or similar certification. 
  • Prior involvement in a payroll system implementation, benefits migration, open enrollment overhaul, or leave program build-out. 
  • Hands-on international leave administration experience (UK statutory leave, Irish entitlements, Mexican IMSS, Canadian provincial programs, Dutch statutory frameworks). 
  • Preference for Austin, TX based candidates or remote and working in Central time zone. 
  • Comfort using AI tools (Claude, ChatGPT, etc.) for drafting, documentation, and research. 

Location: While we have a preference for Austin based employees, this role is open to remote, U.S.-based candidates. Please note that we currently do not hire candidates residing in the following states: Alaska, California, Hawaii, Louisiana, Mississippi, Montana, New Hampshire, North Dakota, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, West Virginia, and Wyoming.

Sponsorship: AlertMedia does not sponsor employment visas. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future. 

What success looks like: 

  • First 30 days: You have learned our benefits plans, Rippling setup, leave programs, and employee support channels. You’ve met key partners across People, Finance, and external vendors. 
  • By 90 days: You are independently managing day-to-day benefits and leave administration. Employees receive timely, clear, and empathetic support. Leave cases are tracked and documented with no gaps. 
  • By 6 months: You have owned at least one open enrollment cycle or major leave program milestone, improved at least one recurring process, and are the trusted go-to for benefits and leave questions across the organization. 
  • By 12 months: You are the undisputed internal expert on benefits and leave, operationally sharp, compliantly current, and consistently trusted by employees and partners in the moments that matter most. 

Why you’ll love working at AlertMedia:    

At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.  

  • Competitive base salary + Company-wide bonus program   
  • Generous and flexible time off and parental leave policies   
  • Health benefits – Medical, Dental, Vision and Life Insurance are 100% paid for employees!   
  • 401K with generous company match   
  • Amazing rewards and incentives – we love celebrating each other!   
  • Commitment to community service with opportunities to give back    
  • A Best Places to Work company 10 years in a row and numerous other awards   
  • Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails   
  • Ongoing career development opportunities through our Learning & Development team    
  • You’ll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture  

About AlertMedia:    

AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.    

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.      

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