by twochickswithasidehustle | Nov 22, 2023 | Uncategorized
Overjet is on a mission to improve oral health for all.
Our cutting-edge artificial intelligence technology encodes dentist-level training and analysis into scalable software tools. Today, our flagship products are used by some of the country’s largest insurance companies, dental support organizations, and dental practices to enable the best patient care.
We’re building an ambitious team of data scientists, software engineers, clinicians, and business thinkers and doers.
Overjet is backed by an amazing consortium of Venture Capital including General Catalyst, Insight Partners, Crosslink Capital and the E14 Fund. The company has raised nearly $80 million in capital to accelerate talent acquisition and product development driven by strong demand for Overjet’s dental AI.
The Role
Complementing our dental AI review services, Overjet provides licensed dental claims review for insurers through our nationwide network of dental consultants. These highly trained consultants review insurance claims based on medical necessity and eligibility, process claim appeals, and confer with providers.
As a Contract Dental Insurance Specialist, you will be responsible for providing support to this growing dental consultant team. This role is responsible for daily claim queue monitoring, and work distribution while meeting all compliance requirements and claim turnaround time expectations.
This position requires proficiency in G-suite (Gmail, Google Meet, Google Drive, etc.) as well as Slack.
Responsibilities
Provide administrative support needed for the day-to-day operations of the dental consultant team
Monitor the claim queues, analyze and resolve any issues
Maintain the dental consultant schedules, while ensuring claim turnaround times meet or exceed client expectations
Provide support in proper maintenance of regulatory and compliance requirements
Qualifications
5+ years of claims experience preferably in dental insurance or equivalent relevant experience in a dental office
Knowledge of dental services, terminology, and corresponding American Dental Association codes
Ability to work in a fast-paced environment
Ability to multitask and use effective time management
Outstanding interpersonal skills
Outstanding oral and written communication skills. Proficient in Excel, Google Docs, and creating presentations and reports
Ability to work collaboratively across multiple departments internally, and with external payers/partners and business stakeholders
Pay and Benefits
The hourly rate for this role will be between $20-$30/hour.
Possibility of extension beyond the initial contract.
Work from the comfort of your own home.
Overjet’s Values
Excellence: We set ambitious goals and strive for excellence.
Velocity: We focus, act with urgency, and deliver results.
Ownership: We take ownership, dive deep and solve problems.
Win-win: We play to win, setting ourselves and our customers up for success.
Growth: We stay curious, seek feedback, and continuously learn and grow.
Company Recognition
2023 — #29 on Linkedin’s Top Startups 2023: The 50 U.S. companies on the rise
2023 — Fast Company World Changing Ideas for Overjet’s FDA-cleared dental AI
2023 — Fast Company World Most Innovative Companies
2023 — Fast Company Top 10 Healthcare Companies in the World
2022 AI-50 Forbes
2022 22 Start-ups to Watch in 2022 – Built in Boston
2021 AI 100 Ranking, showcasing the 100 most promising private artificial intelligence companies in the world – CB Insights
2021 Digital Health 150, highlighting the 150 most promising private digital health companies in the world – CB Insights
2020 & 2019 Digital Health 150 – CB Insights
by twochickswithasidehustle | Nov 22, 2023 | Uncategorized
Curology is creating the next generation of skincare through customized treatment plans and formulas with powerful prescription ingredients for acne and anti-aging. We believe great skin shouldn’t be a luxury, but a fact of life.
As a Transportation Analyst, you will be responsible for delivering a best-in-class customer experience for our customers to receive their packages at the lowest possible cost, across Parcel and LTL. You will be reviewing our data closely and building strategies to optimize and reduce our shipping costs within our 2-3 node network. Your work will directly impact the business via our internal product strategy as well as external negotiations. Given the high expense on the P&L and volume of data for the company, you will be someone who is comfortable working in large datasets and drawing insights from them. You will also work with technical and fulfillment partners to optimize our shipping costs and processes.
This position reports to our Senior Director, Supply Chain and Business Systems and will be important in scaling our company’s operation.
In this role, you will:
Manage small Parcel budget, billing and contract structure focusing on expense reduction and service level improvements for customers
Serve as the point of contact for interactions with the Carrier Account Managers for service related issues and solve day-to-day problems alongside the Fulfillment teams
Perform analysis of the Parcel carrier billing and accessorial charges to prioritize opportunities to reduce expense along with ensuring contractual claims for service failures, damage, etc. are paid
Provide recommendations for process changes at the DC’s to reduce freight expense
Drive the effort with the DC’s to communicate and implement the required changes
Provide analysis by working with internal customers and parcel carriers to support recommendations for the Supply Chain Business Strategy key initiative for network modeling
Ensure daily carrier performance execution and all requirements are met for outbound shipping (SLAs, shipping supplies and systems); raise issues (e.g. contractual and SLA’s compliance issues)
Conduct weekly carrier OPS and planning meetings with cross functional partners and supervise issues and resolution.
Implement process improvements by using performance metrics for small parcel providers
Work with Finance to forecast shipping costs for the company
Support Fulfillment Teams regarding pick-ups, supplies, and manifests
Support the Supply Chain team in inventory flowing between locations as needed
Partner with Technology and Product teams on integration of new carriers and service levels
Support Customer Success team as carrier performance issues occur
Broaden our carrier network and service levels offered to create flexibility within the network
Work collaboratively and foster strong work relationships within the organization including Marketing, Customer Experience, Warehousing & Inventory, Sourcing, and Planning. Assist other departments with coordination of shipments.
Develop and review performance through the use of key performance indicators including customer-specific scorecards and carrier-specific scorecards.
Carrier responsibilities:
Approve DHL Invoices
Track invoicing data
Track metrics on performance, shipments, etc
Service Delays
OTD
Zone Distribution
Avg Day of Delivery
Hold regular meetings with DHL to discuss the account
Hold regular meetings with internal Customer Success team to discuss status
Hold QBRs
Serve as POC and coordinate rate increase discussions, CSA discussions, rate negotiations
Communicate DHL closures
Ad-hoc analysis
You will be successful if you have:
Bachelor’s degree in Supply Chain Management, Logistics, Business, Economics or equivalent combination of education and training including at least 4 years of preferred qualifications
5+ years of experience in direct support of transportation/Transportation operations in a Retail/E-Commerce supply chain environment
2+ year of experience in parcel logistics transportation at an e-commerce company
Project management, organizational and analytical skills with proven ability to draw strategic decisions from data and systems
Great people skills with an ability to work well with internal and external partners
Working knowledge of ERP/MRP/TMS systems. TMS implementation experience, a plus.
Experience with data blending tools such as Alteryx
Experience in using VBA, SQL, Tableau in a business environment
Experience with EDI Integration with carriers
Proficient in MS Office and complex tables and V look-ups
Advanced use of Excel creating templates and dashboards
Comfortable in Microsoft Office and Google Suite
Why you’ll love working at Curology:
Competitive salary and equity packages
Comprehensive benefits: medical, dental, and vision insurance for employees; flexible spending account; 401k; mental health & wellness programs
$75 WFH stipend (remote employees)
Home office setup stipend (remote employees)
Minimum Time Off policy (unlimited PTO, with at least 3 weeks off) for exempt employees
11 company observed holidays
Additional holidays: Curology days off (1 per quarter), 1 annual floating holiday (employee’s choice), and Gratitude Week (employees take the full week of Thanksgiving off; business critical teams observe different days)
Paid parental leave
Employee donation matching program
Company-sponsored events
Free subscription to Curology or Agency
The base salary for this position will be between $81,000 to $120,000 depending on your experience, skillset, and geographic location.
by twochickswithasidehustle | Nov 22, 2023 | Uncategorized
Curology is creating the next generation of skincare through customized treatment plans and formulas with powerful prescription ingredients for acne and anti-aging. We believe great skin shouldn’t be a luxury, but a fact of life.
To make this possible, we’re hiring a Lifecycle Contractor (6 month contract) to own our communications strategy throughout the patient care lifecycle. The Lifecycle Team is a core part of Curology’s retention strategy, as we are the front lines of communications to users, serving as their guide and resource throughout the treatment journey.
You’ll utilize email, SMS, push, and direct mail to engage with our patients. You’ll be responsible for the implementation and optimization of targeted, personalized, and automated communication systems that ensure Curology patients have the flexibility, resources, and education they need at each stage to continue using Curology. You’ll have a strong understanding of customer behavior, as well as the ability to leverage marketing automation tools to create personalized experiences at scale.
Please note that this is a 6 month contract. At the 6 month mark, our team will re-evaluate the contract.
In this role, you will:
Create and refine effective lifecycle programs that leverage long term relationships for the customer journey end-to-end partnering with Product Managers, Designer, and Engineers to bring your ideas to life
Drive experimentation across your programs that have clear hypotheses and generate insights for the broader company to employ
Develop a nuanced and data-driven understanding of our diverse patients and leverage this knowledge to drive business impact while aligning teams around the optimal patient journey and experience
Develop a framework that prioritizes lifecycle initiatives based on business impact and scalability
Own all workflow and campaign performance data, mine for customer insights, and drive continuous improvement through A/B testing
Develop creative briefs and work with designers and copywriters to create compelling creative that drives results
Serve as the conduit between the Lifecycle and both internal and external design teams to ensure creatives meet brand standards, brand guidelines, and adhere to strategy (i.e. that Curology’s established look-and-feel and voice is successfully implemented across all deliverables)
Collaborate with creative teams to generate original concepts with a fresh visual approach to design based on current performance and what’s responding well in the market
Test and develop strategies for testing new communication channels
Support brand, comms, and broader marketing initiatives as necessary
You’ll be successful if you have:
4-5+ years of experience in a Lifecycle Marketing, Product Marketing, or Consumer Marketing
3+ years of experience with a consumer-focused Email Service Provider such as Iterable, Braze, Marketo, Hubspot, or Salesforce
1 year of experience working closely with Product and Engineering teams, particularly to improve data architecture, build and enable automation, and scale team processes
2+ years of experience managing complex A/B testing roadmaps and demonstrated experience making data-driven decisions
Comfort with data and analysis and using it to identify opportunities and prioritize work that will make outsized business impact
Demonstrated experience in crafting and executing retention marketing strategies, roadmaps, and campaigns that have driven meaningful results
A high comfort level with complex automation and customer segmentation, and can quickly deconstruct problems with segmentation data & infrastructure to triage & solve problems
Demonstrated experience leading a team of cross-functional partners through a range of complex initiatives, launches, and competing priorities
The ability to proactively advocate for campaigns that solve customer needs, and leverage input from stakeholders to determine the right solutions to deliver value for our patients
Experience with HTML and CSS for email design a plus
Proficiency in SQL a plus
$74 – $98 an hour
by twochickswithasidehustle | Nov 22, 2023 | Uncategorized
About Shelf Engine
At Shelf Engine, our mission is to reduce food waste through automation. We harness the power of AI to provide real-time, intelligent forecasting for food retailers and vendors across the United States. We’re able to drastically reduce the amount of food waste which in turn drives profit for retailers, lowers costs for consumers, and reduces the negative ecological and social impacts of waste.
About the Role
Shelf Engine is searching for a talented Operations Coordinator to join our growing team and report directly to our Operations Manager. In this role, you will work with the operations team and cross-functional partners to ensure our model is outputting orders that exceed our customer’s expectations. You will learn the operational nuances of each account and help drive growth through superior execution. The goal is to help Shelf Engine transform the grocery industry by reducing food waste and maximizing client profits. You’ll accomplish this by being attentive to details, a team player, and able to manage your time well. If you have a passion for reducing food waste, and are looking to grow your career at a fast paced startup this may be your dream job.
This position is based in Seattle or remote.
As a Operations Coordinator at Shelf Engine, you will:
Support operations team in a variety of tasks to ensure great customer experience and accurate information on our platform
Submit orders to vendors on behalf of our customers via a variety of methods on time and accurately
Track, manipulate and update systems with data
Review and analyze data for discrepancies and errors in an effort to correct it before it affects orders
Create reports as needed for the operations team or other stakeholders
Interact across all teams and ensure each stakeholder has accurate information about orders and delivery information
Perform specific tracking of customer data for audits, reviews and operational improvement projects
We’re a cultural fit if:
You are fulfilled by achievement, ambitious and hungry for growth.
You enjoy adding things to your to do list as much as you enjoy crossing them off.
You thrive in ambiguous environments and constantly strive towards bringing order to chaos.
You appreciate incremental improvements.
You think big picture, while sweating the details to move towards your goals
We’re a professional fit if:
You’re a data nerd, a spreadsheet wizard.
You are naturally curious and analytical.
You see routine, repeatable tasks as opportunities to automate and increase efficiency.
Task and time management towards deadlines fires you up, doesn’t stress you out.
You appreciate interfacing and working in close collaboration with our Growth Team (Account Management and Sales). They have customers to keep satisfied and it’s your job to execute on the tasks necessary to support them and our customers.
You have 1-2 years minimum experience in operations, logistics, analysis, grocery, or other related field
We use the following tools
Spreadsheets, spreadsheets, spreadsheets
Linear
Tableau
Slack
Front Shared Inboxes for Email
What Shelf Engine offers you:
A unique opportunity to join a fast-growing sustainability startup, making a meaningful impact on the team as well as the environment
Competitive salary in the range of $65,000-75,000 depending on skills and experience
Pre-IPO equity with a four-year vesting schedule
PTO that is unlimited and self-managed for full-time employees
100% employer-paid premiums for medical, dental, and vision insurance for employees, and 50% covered for eligible dependents
Coverage for life insurance, short- and long-term disability, and access to a robust Employee Assistance Program
Optional employee contribution of pre-tax dollars to medical and dependent care FSA accounts
Access to a 401k plan through Guideline to contribute to your financial future
Seattle only: Company-paid ORCA transit card
by twochickswithasidehustle | Nov 22, 2023 | Uncategorized
It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.
Job Summary:
The Client Care Department Administrator will assist the Onboarding & Client Care teams with administrative functions related to all areas of daily work. The position must have a deep understanding of TPP, TPP Pay, and our team’s processes to contribute effectively.
Primary Responsibilities:
● TPP Pay
○ Assist team with client setup of TPP Pay upon approval
○ Assist with researching boarded not processed monthly reports
● Data Entry (always primary priority)
○ Enter data into appropriate fields; databases, records, and files
○ Create and organizing spreadsheets
○ Summarizing and compiling data for standardized reports
○ View and verifying confidential or private customer/client information;
○ Verifying data by correctly checking and comparing source documentation
○ Organizing paper formats, paper backups, and material source files as needed
● Onboarding
○ Monitor new client usage and report status back to CCSM
○ Assist team in scheduling, re-scheduling onboarding meetings
● Support
○ Assist clients with account clean up best practices
○ Assist clients setting up new integrations (TPP Pay, eSign, etc.)
● General
○ Assist Client Care Success Manager – Team Lead, Client Care Manager & Director of
Operations with ongoing special projects
○ Assist with set up & maintenance of the TPP Help Center
Primary Qualifications:
● Extensive knowledge of Microsoft Office Suite, particularly of Excel spreadsheets
● Strong attention to detail
● Able to quickly and accurately type and enter data; knowledge of touch typing system
preferred
● Excellent verbal and written communication skills
● In-depth understanding of databases
● Ability to determine the best course of action in problem solving and make independent decisions
● Understanding of the catering industry is a plus
● Ability to work collaboratively with all levels of staff
● Excellent TPP skills
● Empathetic to clients and TPP team
● Time management and ability to multitask
● Work independently and as a team
● Exceptional listening and communication skills
Success factors/job competencies:
● Action Oriented – Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of action with a minimum of planning; seizes more opportunity than others.
● Deals with Ambiguity – Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; can comfortably handle risk and uncertainty.
● Collaboration – Actively and consistency seeks to work cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information, and achieve results. Service a collaboration catalyst that motivates others to want to collaborate as well.
● Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
● Emotional Intelligence – Has the ability to perceive emotions of non-verbal signals of others, reason with emotions to promote thinking and cognitive activity, understand emotions by interpreting the cause of others emotions and what it may mean, and manage emotions by having the ability to regulate emotions of self and react and respond appropriately to the emotions of others.
● Intellectual Horsepower – Is bright and intelligent; deals with concepts and complexity comfortably; described as intellectually sharp; capable, and agile.
● Learning on the Fly – Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
● Drive for Results – Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and other for results
Physical demands and work environment:
Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 15 pounds.
EEOC & ADA Statement:
Fullsteam and its family of companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Fullsteam and its family of companies complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions,
and/or to receive other benefits and privileges of employment, please contact Fullsteam Human Resources.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Final candidate must be able to pass a background check.
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