Email Marketing Specialist (Cold Outreach)

Description

The Email Marketing Specialist will be responsible for developing, executing, and optimizing cold email marketing campaigns to generate leads, nurture prospects, and drive conversions. This role requires creativity, analytical thinking, and technical proficiency to create compelling email content, manage campaign workflows, and measure campaign success.

Job Responsibilities

  • Develop and execute outbound email marketing campaigns to generate leads and drive engagement.
  • Create, proofread, and optimize email content, including subject lines, body copy, and call-to-actions.
  • Segment email lists based on target audience criteria to ensure relevant messaging.
  • Set up and manage email workflows, automation, and triggers to streamline campaign processes.
  • Conduct A/B testing to optimize email performance and improve key metrics such as open, click-through, and conversion rates.
  • Monitor and analyze email campaign performance using email marketing tools and analytics platforms.
  • Collaborate with the design team to create visually appealing email templates and graphics.
  • Ensure compliance with email marketing best practices and regulations, including CAN-SPAM and GDPR.
  • Stay up-to-date with industry trends, emerging email marketing technologies, and best practices.

Requirements

  • Bachelor’s degree in Marketing, Communications, or a related field.
  • Proven experience in outbound email marketing, campaign setup, and optimization.
  • Proficiency in email marketing platforms (e.g., Instantly.ai, SmartLead, HubSpot, MailerLite).
  • Strong copywriting and proofreading skills with an eye for detail.
  • Familiarity with email automation, segmentation, and A/B testing techniques.
  • Analytical mindset with the ability to interpret data and derive actionable insights.
  • Excellent project management and organizational skills.
  • Strong communication and collaboration skills.
  • Knowledge of email marketing regulations and best practices.
  • Must be able to work in the US timezone (9 AM EST to 6 PM EST, Mondays to Fridays)

System Requirements

  • At least 15mbps for the main internet and at least 10mbps for backup
  • A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
  • Note: Back-ups should still be able to function when there is a power interruption
  • A webcam
  • Noise-canceling USB Headset
  • Quiet, Dedicated Home Office
  • Smartphone

Benefits

  • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
  • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
  • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
  • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
  • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
  • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Medical Billing Associate II (REMOTE)

Description

About Our Company


Advanced Diabetes Supply® was founded on the bold principle of creating a knowledgeable, reliable and demonstrably superior diabetes supply company. Our approach, coupled with a commitment to service and innovation, has catapulted Advanced Diabetes Supply® to a national leader in the industry. Creating high-performance, adaptive teams requires a relentless commitment to hiring the best. We strive to maintain a casual, fun environment whenever possible, but we don’t just play around. We work hard every day to provide a positive work culture and respectful atmosphere. The standards we set for ourselves are high, and we love to be challenged! If you enjoy working in a collaborative environment, have a passion for excellence and a bias for action, we may be just what you’ve been looking for.


Interested in learning more about our company and its culture? Visit us at www.northcoastmed.com

About The Position

Hours: 8:00 AM to 4:30 PM ET, Monday to Friday

Location: Remote


The Medical Billing Associate II is responsible for processing insurance claims and billing. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams.


Essential Functions

  • Processes claims: investigates insurance claims; properly resolves by follow-up & disposition.
  • Verifies patient eligibility with secondary insurance company when necessary.
  • Bills supplemental insurances including all Medicaid states on paper and online.
  • Mails all paper claims.
  • Manages billing queue as assigned in the appropriate system. Investigates and updates the system with all information received from secondary insurance companies.
  • Ensures that all information given by representatives is accurate by cross referencing with the patient’s account, followed by using honest judgement in any changes that may need to be made.
  • Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third party policy.
  • Updates patient files for insurance information, Medicare status, and other changes as necessary or required.
  • Keeps email inbox requests up to date; checks for new messages on an hourly basis.
  • Complies with HIPAA rules, appropriately safeguarding PHI or other private & confidential information.
  • Maintains accurate and detailed notes in the company system.
  • Adapts quickly to frequent process changes and improvements.
  • Is reliable, engaged, and provides feedback to improve processes and policies.
  • Attends all department, team, and weekly company meetings as required.
  • Appropriately routes incoming calls when necessary.
  • Meets company quality standards.
  • Embraces and exemplifies ADS core values:

                o We put our people first.

                 o We serve our members with passion

                 o We take ownership

                 o We pursue excellence

                 o We never stop growing

Other Responsibilities

  • May perform any additional responsibilities or special projects as required.
  • Duties and responsibilities may be subject to change based upon the needs of the department.
  • May provide cross-functional support as business needs demand.

Requirements

  • High School diploma or equivalent
  • 1 year experience with insurance billing and processing claims
  • 1 year experience with Medicare claims, and Medicare and private insurance verification
  • Knowledge of insurance portals; familiarity with a variety of medical and/or insurance terms or practices
  • Knowledge of, or ability to learn all areas of collections specialization
  • Proficiency in basic math and business calculations
  • Working knowledge of computer/data entry with the ability to learn new systems
  • Basic level of MS Office proficiency

Expected Competencies

  • Friendly, professional, and effective communications skills; able to calmly present solutions in challenging situations.
  • Proactive identification of challenges, and solution-oriented approach to problem solving.
  • Service-orientation and aptitude to aptitude to resolve insurance and/or patient matters.
  • Effective analytical skills: able to use inductive and deductive reasoning to anticipate outcomes.
  • Self-directed accountability and reliability
  • Effective communication, and interpersonal skills, with the ability to influence and collaborate effectively with cross-functional teams.
  • Able to manage and prioritize multiple tasks/projects, work autonomously, and meet deadlines.
  • Able to work well in a team environment that promotes inclusiveness and communication among team members.
  • Communication using both verbal and written English proficiency.
  • Cultural competence
  • Cross-trained on all collections processes

Physical Demands


The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions. While performing the responsibilities of the job, the employee is required to remain in a stationary position most of the time (stand or sit). While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.


Other Requirements

  • Candidates must successfully pass a background check.
  • Candidates must be able to provide proof of eligibility to work in the United States without sponsorship.

Pay Range and Compensation Package

Pay ranges may vary depending on location. Actual compensation depends on education, experience, and relevant skills. In addition, benefits include:

  • Health, Dental & Vision options
  • FSA and HSA plan with Employer Contribution
  • Employer paid EAP
  • 401k with 4% Company Match
  • Discretionary Profit-Sharing Plan
  • Paid Time Off (PTO) Including 7 Paid Holidays and a Birthday Holiday
  • In-house Training Programs
  • A fun culture in a fast-growing organization!

Equal Opportunity Statement

Advanced Diabetes Supply® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

VICTORIA SECRET + DATA ENTRY + NO EXPERIENCE + NO INTERVIEW

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Service Center Documentation Specialist

Job Details

Description

Who We Are:

At Intoxalock a member of the Mindr family of brands, we are dedicated to being a force for good. That’s why we provide substance use safety, detection and monitoring products and services that help people live responsibly and keep communities safe.

Always aware. Always Guiding. Never Restricting or judging.

What You’ll Be Doing

The Service Center Documentation Specialist will be responsible for obtaining and processing all necessary company & state required documentation and information to complete Service Center Location and Technician Onboarding & Renewals.  This role has a critical accountability to build relationships with internal and external partners, including but not limited to: state officials, compliance coordinators, Service Centers and Service Center Recruiters. The role involves the ability to adapt and adhere to business and state-specific processes, a keen interest in developing new skills and an enthusiastic and positive attitude. This position requires excellent communication skills, strong project management/prioritization skills, and exceptional attention to detail. 

What You’ll Be Doing

  • Review incoming documents for customers according state law/regulations and Company policies
  • Ensure customer documents are properly stored to accurately assess regulatory compliance
  • Correspond with state officials, monitoring authorities to activate or renew in a timely manner
  • Process and maintain daily control reports and system of record to ensure any changes are current
  • Consult with internal teams to discuss state requirements and keep process documents up to date.
  • Communicate with recruiters to manage expectations and field questions; conduct regular follow-up to obtain outstanding documents
  • Handle sensitive and confidential information; ensure that the document records correspond with data in the system
  • Handle inbound and outbound calls to Service Centers as necessary to inform/educate service center partners and technicians on any deficiencies identified through inspections, audits, and/or internal/external observations/complaints.
  • Ability to maintain & manage relationships with state stakeholders and service center partners
  • Assist in the execution and monitoring of action plans in response to inspection/audit discoveries and compliance violations
  • Accurate and timely execution of tasks related to state required record keeping including but not limited to: a. Onboarding & Training b. Certifications c. Background Checks d. Licensing e. Insurance f. Pricing g. Communication regarding changes to service center or technician(s)
  • All other duties as assigned. 

What You’ll Bring to the Table:

  • 4-year degree preferred or equivalent business experience
  • Strong verbal (both in person and phone), written communication skills, & collaborative skills.
  • Ability to analyze information and documentation to facilitate account activation and renewal. Understanding of rules, regulations and regulatory requirements
  • Cross-functional collaboration with other support team members/departments
  • Excellent organizational skills, detailed oriented, motivated, and ability to work independently.
  • Ability to prioritize numerous time-bound tasks and switch between tasks efficiently.
  • Computer skills required include proficiency in Microsoft Outlook, Word, Excel, and CRM applications with ZoHo being preferred.
  • Ability to work well under pressure, handle deadlines prioritize numerous timebound tasks and switch between tasks efficiently.
  • Strong attention to detail leading to high quality work product.
  • May involve the need to travel (<5%)
  • Effective problem-solving skills used to identify efficiency, quality and/or service improvements to the work assigned
  • A strong sense of accountability and work ethic
  • Be a dedicated team player by embodying Intoxalock Company Values.  Positive, resilient, and consistent attitude with a patient, team-oriented demeanor.

Why work for us? 

Check out this list of a few of the many good reasons why we are a Top Workplace: 

  • Payrate is $20/hr + 401(k) + benefits.
  • Schedule Monday – Friday 9 am – 6 PM EST
  • We are the nation’s largest interlock provider, and our Mission is to help people live and drive responsibly.
  • Mindr won the 2023 Top Workplace Award locally and nationally–and 2024 Best Place for Working Parents Award
  • Growth Oriented- 7 years of over 10%+ growth annually. Doubled in employee size over the past 2-3 years.
  • A comprehensive and highly competitive benefits package, including:
    • Dental Insurance
    • Health Insurance
    • Vision Insurance
    • 401(k)
    • Paid Holidays
    • Paid Time Off
    • Ongoing Professional Training online via Litmos
    • And more

Equal Opportunity Employer 

It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants based on individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information.

Administrative Support Representative (Remote, $15.00/hr)

Description

American Specialty Health Incorporated is seeking an Administrative Support Representative to join our Medical Necessity/Benefits department This position will act as a liaison between the Medical Necessity/Benefit Administration (MNA) Department and the Clinical Quality Evaluation Department.

Responsibilities
Researches turn-around time utilizing the Medical Necessity In Process Report.
Checks with MNA staff to see if the Medical Necessity Review Form (MNR Form) is in house. If so, advises staff to process the MNR Form as priority.
Reprint MNR Forms that cannot be located.
Calls practitioner to request re-faxing of MNR Forms as necessary.
Documents all phone calls in ASH proprietary system per MNA guidelines.
Forwards faxed MNR Forms to the appropriate Clinical Quality Evaluation for review.
Call Providers and Members as required by the State.
Ensure providers are notified verbally in accordance with state regulations.
Ensure members are notified verbally in accordance with state regulations.
Document all calls in the state required log screen.
Processes a minimum of 100 state required calls per day.
Prepares Medical Necessity Review Forms (MNR Forms).
Ensures all MNR Forms are accounted for on the CQE Daily Report.
Bundles MNR Forms and reports by teams.
Delivers MNR Forms and reports to CQE within standards.
Print and deliver file history as needed.
Systematically faxes MNR Response Forms (MNRF) to practitioner using Broadfax.
Removes data entry errors form the batch jobs and FoxPro.
Prepares fax files for Broadfax.
Removes the MNRFs that failed to be faxed from Broadfax and assists with manually mailing them to the practitioner.
Contacting practitioner on medical necessity determinations, as required by State Law.
Runs a variety of Queries and Reports.
Runs MNRF queries in FoxPro.
Fax and Mail MNRFs as needed.
Qualifications
High school diploma required.
Minimum 2 years data entry experience and working knowledge of computers including word processing and spreadsheets. Internal experience at ASH preferred.
Microsoft Word and Excel experience required. Experience with Microsoft Access highly desirable.
Core Competencies
Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
Ability to effectively organize, prioritize, multi-task and manage time.
Demonstrated accuracy and productivity in a changing environment with constant interruptions.
Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
Ability to exercise strict confidentiality in all matters.
Mobility

Primarily sedentary, able to sit for long periods of time.

Physical Requirements

Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.

Environmental Conditions

Usual office setting.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

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