by twochickswithasidehustle | May 3, 2024 | Uncategorized
Duties/Responsibilities:
• Monitoring the training event chat and forwarding questions to the trainer
• Troubleshooting low complexity tech issues for trainees, muting/unmuting trainees
• Starting/stopping/managing breakout rooms
Interested candidates should:
• Have a high degree of availability and flexibility during standard business hours: In terms of availability, most workshops are between business hours (8:30 am -4:30 pm), but there are very occasional evening workshops. In terms of workshop length, trainings range from 90 minutes to 3 days (sometimes 1 day, sometimes 2, etc.)
• Have availability to start in May 2024
• Have a reliable computer and internet
• Have experience — or at least comfort — with videoconferencing applications
• Be reliable, professional, and courteous
Training information:
• This is a part-time position full day availability once or twice a week is ideal
• Candidates need not have extensive knowledge of Zoom nor any knowledge of CBT
• Anyone hired for this part-time position would first take part in a virtual training session that includes an orientation to the work and an introduction to Zoom; this would take place ahead of any events you would be asked to assist with
• Hired staff will be set up with a Zoom account through Beck Institute
• Staff would be responsible for tracking their own hours and would be paid for any training received and any events supported
• At least at first, newly hired staff would never be the only person supporting an event; there would be at least one other experienced staff person on hand
Beck Institute is a mental health nonprofit. Please be aware that as a part of their jobs, Beck Institute employees may be asked to view or work with materials related to depression, anxiety, personality disorders, eating disorders, weight loss, suicide, and other topics that may be upsetting to some.
Starting rate: $15.00 per hour
Proof of full vaccination against COVID-19, or an approved exemption as an accommodation, is a condition of employment with Beck Institute. Currently, we are unable to consider candidates from the state of Montana or Colorado.
JOB CODE: 1000002
by twochickswithasidehustle | May 2, 2024 | Uncategorized
Job Description
Overview
The Cash Poster is responsible for properly and accurately posting payments received from Medicare, Medicaid, commercial Insurance Companies and Patients, recording and reconciling these postings monthly against a bank statement or similar document. Cash Posters are responsibile for balancing their assigned clients’ accounts daily. This position reports to the Manager of the Cash Posting Department.
The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services and Cardio Partners.
Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Digitech leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients.
100% remote job
Responsibilities
The Cash Poster is responsible for properly and accurately posting payments received from Medicare, Medicaid, commercial Insurance Companies and Patients, recording and reconciling these postings monthly against a bank statement or similar document. Cash Posters are responsibile for balancing their assigned clients’ accounts daily. This position reports to the Manager of the Cash Posting Department.
Essential Duties and Responsibilities:
Receive payments made electronically, by paper check, and credit card
Post payments accurately and in a timely manner
Record and reconcile all postings against a bank statement or similar document
Ensure assigned accounts are balanced daily
Perform other assigned duties as requested by Department Manager
Skills/Experience Required:
Ability to multi-task
Collaborative team player; able to work with clients, external parties and internal departments
Pleasant and professional demeanor
Able to handle pressure and always maintain composure
Computer literacy; able to work two monitors
Strong follow-through
Must have strong mathematical ability
Previous experience dealing handling payments and balancing accounts helpful
Punctual
Dependable
Quick learner
Accountable for your work
Comfortable asking questions
Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.
Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401 (k) Plan. EEO/M/F/Veterans/Disabled
by twochickswithasidehustle | May 1, 2024 | Uncategorized
Hyatt Corporate
Hyatt Corporate Office, Chicago
US – IL – Chicago
TECHNOLOGY
Professional Staff/Corporate
Full-time
Yearly US Dollar (USD) pay basis
Req ID: CHI013819
Summary
The Opportunity
Hyatt seeks an enthusiastic Senior Analyst, Cyber Security – Vulnerability Management to join our cyber security department. In this role, you will be collaborating closely with the broader technical teams, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections across the organization with stakeholders, colleagues, and guests.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world’s best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
•Annual allotment of free hotel stays at Hyatt hotels globally
•Flexible work schedules
•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
•Paid Time Off, Medical, Dental, Vision, 401K with company match
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.
The Role
At Hyatt Hotels, Cyber Security is a very important part of our mission to take care of people so they can be their best. The Senior Analyst, Cyber Security Vulnerability Management plays a critical role in safeguarding our organization’s assets by identifying, assessing, and mitigating potential vulnerabilities across our systems. This role requires an experienced professional with extensive experience in cybersecurity, a deep understanding of emerging threats, and a proactive approach to risk mitigation.
Key Responsibilities:
· Vulnerability Assessment
o Conduct scans of Hyatt’s IT infrastructure to detect and evaluate cyber security vulnerabilities. Evaluate potential false positives and tune the scanner as needed.
o Assess the criticality of findings, create remediation plans with applicable teams, and produce comprehensive reports for various levels of stakeholders (i.e., executive and technical).
o Participate in regular “red team” exercises, acting as a malicious attacker would to identify novel and unique vulnerabilities and ensure they are remediated.
o Assist with vulnerability assessments of new applications and act as an advisory resource to their developers to help ensure the creation of secure code.
· Remediation Planning
o Track all vulnerability remediation efforts and hold various teams across the organization and vendors accountable for timelines, initiate escalation, when appropriate.
o Assist with on-site reviews and audit requests of Hyatt properties to identify cybersecurity vulnerabilities and produce meaningful reporting for all findings.
· Security Tool Management
o Manage and optimize vulnerability scanning tools and related software.
· Incident Response
o Provide expertise during security incidents related to vulnerabilities.
o When zero-day exploits are identified, the ability to work urgently with stakeholders across the organization including Cyber Security Operations to assist with the mitigation process.
· Reporting and Documentation
o Generate reports on vulnerability assessment findings, trends, and status updates.
o Maintain accurate documentation of vulnerabilities, assessments, and remediation activities.
· Training and Awareness
o Continuously monitor various sources of information (i.e., threat intelligence feeds) for vulnerabilities and assess their impact on Hyatt’s environment.
Qualifications
Experience Required:
•4+ years of experience in cybersecurity, with a focus on vulnerability management.
•Strong knowledge of common vulnerabilities (e.g. OWASP Top 10) and attack vectors.
•Experience with vulnerability scanning tools (e.g., Rapid7, Qualys, Tenable), including configuration, reporting, scanning best practices, agent deployment, and asset management within the tool.
•Knowledge of security concepts and methodologies such as vulnerability assessments, application vulnerability testing, enterprise security strategies, network and cloud security architecture, and governance.
•Excellent verbal and written communication skills.
•Demonstrated attention to detail.
•Ability to work under pressure and handle multiple priorities simultaneously.
•Ability to travel up to 10%.
Experience Preferred:
•Bachelor’s degree in cybersecurity, information technology, or a related field.
•A CISSP, SSCP, Security+, or related industry certification is preferred; however, any combination of certification, education, and experience that demonstrates the candidate can be successful in the position is acceptable.
•Knowledge of system administrative concepts for Unix, Linux, and/or Windows operating systems.
•Knowledge of security frameworks such as CIS, NIST, ISO, PCI, and IT Controls.
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
by twochickswithasidehustle | May 1, 2024 | Uncategorized
In a world of beeps and clicks, Smile reminds us there is a human on the other side of every screen. Smile is the largest provider of loyalty programs in the world. We currently power over 60,000 rewards programs, reaching more than 500 million customers. Right now we’re working on expanding our product to support the massive growth of e-commerce.
Above all, we strive to make people happy – from the merchant to their consumer, to our team. The Smile team is globally distributed with employees in Canada, the USA, South America, EMEA, and APAC. We’ve been recognized as a “Best Place to Work” in Canada and look forward to expanding this on a global scale. As a business, we are in constant evolution and the same is true of our people. We’re here to support each other in our growth. We talk about our career & personal goals and lean into the diversity within our people for mentorship, tools, and encouragement to grow.
About the Role: As part of the Merchant Success team, the Live Chat Representative is the first point of contact for both prospective and tenured merchants running their loyalty programs with Smile. You will be expected to quickly handle a high volume of conversations, triaging those conversations to determine if you can help yourself, or if you need to smoothly escalate the conversation to another Smile support team.
What You’ll Do:
Be the first point of contact for both current and prospective Smile merchants, handling a high volume of conversations with accuracy.
Help prospective merchants articulate the value of Smile.
Ability to delegate escalations effectively through concise internal communication.
Build trust, empathize, and delight merchants by setting the standard for what exceptional support looks like.
Contributions to Live Chat team initiatives (Internal SOPs, Knowledge Management, etc.)
What you’ll help us achieve:
5-star Shopify app store generation, meeting or exceeding individual target quota. This is crucial for this role.
A team Customer Satisfaction (CSAT) score of 90% or better.
Internal efficiency. Live Chat acts as a ‘gatekeeper’ and this must be done effectively to avoid reassignments to inaccurate teams.
Clean internal conversation flow that fosters a positive merchant experience and sentiment.
Requirements/Skills:
Based in/able to work 9-5pm EST (+/- an hour) Monday to Friday.
High level of empathy.
Competency in a digital environment. We use tools like Notion, Slack, Google Sheets, Metabase, etc. You don’t have to know how to use all of these tools when you apply, but you must have a mindset that is fairly adept at learning new technologies.
Knowledge of the e-commerce industry/desire to learn and keep up with industry trends.
Ability to multitask and handle a high volume of conversations.
Working knowledge of HTML/CSS/JS (or any coding language) and using web inspector.
Openness to being coached.
Team-oriented mindset.
Able to operate independently in a remote environment while maintaining focus.
Bonus if you have:
Service Industry experience: not a requirement by any means, but if you may be lacking in technical experience, you are not ruled out before you even apply. Applicants who come from the service industry, and who can understand technology fairly well, have been proven to be strong assets to the team here at Smile.
Experience with Intercom and/or working in a similar role in a prior job.
Experience working remotely.
E-commerce experience, whether that be working in the industry, or running your own store.
Our commitment to candidates:
At Smile, we understand that finding a new role is challenging and that self-doubt or imposter syndrome can prevent you from applying to a role, don’t let it! You have a ton to offer and we want you to feel encouraged to apply, even if you don’t check all of the boxes. If you are passionate about eCommerce and helping merchants grow through loyalty and reward, connect with us.
At Smile, we rely on a range of backgrounds, experiences, and ideas. We value diversity, and we’re proud to be an inclusive, equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Smile welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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