by twochickswithasidehustle | Aug 8, 2024 | Uncategorized
Remote
Data Integrity /
Contract /
Remote
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About AllTrails
AllTrails is the most trusted and used outdoors platform in the world. We help people explore the outdoors with hand-curated trail maps along with photos, reviews, and user recordings crowdsourced from our community of millions of registered hikers, mountain bikers, and trail runners in 150 countries. AllTrails is frequently ranked as a top-5 Health and Fitness app and has been downloaded by over 50 million people worldwide. AllTrails was selected as Apple’s App of the Year in 2023!
Every day, we solve incredibly hard problems so that we can get more people outside having healthy, authentic experiences and a deeper appreciation of the outdoors. Join us!
Scope of Work
· Serve as the subject matter expert of events, conditions, or other information that impacts company operations or customer experience in your supported area
· Assist with trail data integrity initiatives to ensure the ongoing accuracy of our trail data
· Coordinate research tasks and self-pilot through each sprint while working remotely
· Provide consultative feedback on the quality of the product delivered to local users
Requirements
· Experience hiking or doing other outdoor activities
· Available 25-30 hours per week and able to meet project deadlines
· Strong writing and communication skills in English
· Detail oriented and organized
· Ability to focus for long stretches at a time on a single task
· Passion about mobile technologies and AllTrails’ mission to connect people to the outdoors
· Prior independent contractor/consulting experience Ability to connect with business partners as needed and for biweekly meetings during business hours (Pacific Time)
· Reliable internet connection and computer hardware that meets the company’s IT security standards – (the company will require you to install a read-only OSQuery to ensure hard-drive encryption and antivirus software are enabled before accessing our network, compatible with MacOS 11 or Windows 10 + 64-bit or higher only)
Bonus Points
· Mapping/GIS experience
· Proven ability to quickly learn new technology and processes
· French, German, Spanish language skills are an added bonus
Applications without a cover letter will not be considered. Please include any languages you are fluent in, your location and include a description of your favorite trail!
$18 – $25 an hour
Nature celebrates you just the way you are and so do we! At AllTrails we’re passionate about nurturing an inclusive workplace that values diversity. It’s no secret that companies that are diverse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We’re focused on creating an environment where everyone can do their best work and thrive.
AllTrails participates in the E-Verify program for all remote locations.
By submitting my application, I acknowledge and agree to AllTrails’ Job Applicant Privacy Notice.
by twochickswithasidehustle | Aug 8, 2024 | Uncategorized
Job Details
Description
Researches utility termination warnings, potential missing bills, and late fees. Analyzes payment history, negotiates and arranges payment with utility vendors, or executes alternative solutions as deemed necessary to avoid client shut off of utility service. Responsible for the removal of client’s late fees. Responds to calls received via the hotline.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
- Under direct supervision, researches utility termination warnings, potential missing bills, and late fees by reviewing payment history, account posting, and status of check clearing to determine whether further action is required on notices according to department procedures.
- Contacts utility vendors via telephone to determine reason and amount of balance due. Verifies address and that payment have been applied to proper account.
- With guidance, negotiates a date extension for receipt of payment or arranges alternative solutions to avoid a client shut off of utility service. In addition, negotiates with the vendor removal of late fees and penalties assessed to the account.
- Prepares and provides written correspondence via email or fax of copy of check remittance to vendors as deemed necessary to resolve shut off possibility. Request replacement bills from vendor as needed.
- Processes payment research items such as misapplied and stop payments, reissue checks, and pay now. Responsible for working closely with internal staff and vendors to minimize and correct errors, answers inquires, and resolves bill and account discrepancies.
- With some supervision, operates the termination research, missing bill, and late fee databases. Organizes daily work within the termination research, missing bill, and late fee databases utilizing department standards and procedures in prioritizing and identifying the most critical research items.
- Review and contact vendors listed on various late fee reports monthly. Determine which vendor’s late fees should be targeted and contact vendor to request removal charges based on established departmental procedures. Document the results and status of the phone call in the late fee database.
- Answer vendor hotline and assist vendors with questions on a timely basis, within 2 hours of receipt of call or message.
- Contact vendors who bill summary and round up/donation invoices and have the clients removed from those specific billing formats. Follow up on outstanding requests to ensure they have been removed.
- Provides and maintains concise documentation of research, accurate production task time sheets, and updated departmental standards and procedures.
- Works overtime as required by management.
- Other duties as assigned by management.
KNOWLEDGE AND MINIMUM REQUIREMENTS:
- Ability to effectively communicate both verbally and written and maintain a positive composure.
- Possess good interpersonal skills.
- Possess organizational skills in order to handle multiple tasks simultaneously and prioritize work.
- Ability to operate standard office equipment including, but not limited to, computers, copiers, calculators, and facsimile machines.
- Ability to perform basic functions in the Microsoft Office suite.
- Good analytical and problem-solving skills.
- High school diploma or equivalent required.
- 6 months of previous telephone experience normally acquired working in a customer service or collection position or equivalent work experience.
- General knowledge of the principles and practices of the utility billing process.
APPLICATION PROCESS:
You can directly apply through Cass’s website at https://www.cassinfo.com/careers. Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.
ABOUT OUR COMPANY:
Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $90 billion annually on behalf of clients, and with total assets in excess of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000®. More information is available at www.cassinfo.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
by twochickswithasidehustle | Aug 8, 2024 | Uncategorized
locationsUS-Remotetime typeFull timeposted onPosted 6 Days Agojob requisition idREQ-2024-230
OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company’s solution at www.onesourcevirtual.com.
Position Summary/Objective
The Sr. Quality Assurance Analyst is responsible for software quality assurance activities of all OneSource Virtual technology products and services.
Essential Functions/Duties/Responsibilities
- Perform functional and regression testing to ensure feature functionality follows user requirements.
- Execute, develop, and maintain automation test scripts and support test automation activities.
- Coordinate the creation and execution of test strategies across multiple projects; review testing standards; communicate status and escalate concerns to the QA manager.
- Identify and recommend appropriate test environments and create relevant test data to perform required validation; perform detailed investigations into data quality issues to identify the source of problematic data and develop solutions to eliminate the source of errors.
- Review design specifications and provide inputs to refine the acceptance criteria following the agile scrum methodology.
- Establish and evolve QA processes, procedures, and metrics in collaboration with QA management, following industry standards/best practices that meet OSV needs.
- Develop a keen understanding of product functionality, customer needs, and product schedules to effectively translate into automated solutions. Recommend and adjust resources rapidly to respond to changing requirements and new projects.
- As a senior QA Analyst, lead integration testing efforts with 3rd party applications and work with QA management to build and maintain relationship trust and drive defined results. Provide clear and detailed test scenarios and ensure output meets testing criteria.
- Foster a strong customer service mentality and work collaboratively with the QA team, software development teams, and internal customers to deliver high-quality services.
- Establish and maintain effective communication and good working relationships with the development, product design, and support teams.
- Strive for high-quality product releases as measured by number of severity 1 defects found following release and customer satisfaction as measured by product surveys.
- Perform additional duties as directed by management.
Competencies
- Keen problem-solving and organizational abilities combined with creativity, passion, and attention to detail.
- Analytical, solution-oriented, and possess excellent troubleshooting and time-management skills.
- Strong communication skills to work effectively with vendors, customers, peers, staff, and management.
Supervisory Responsibility
- This role does not have supervisory responsibilities.
Qualifications and Experience
- Bachelor’s degree in Computer Science or related field.
- Minimum of 5 years of experience in Software QA testing, both manual and automation.
- Extensive experience with testing web-based applications, including creating and manipulating test data, validating object data, and error replication.
- Experience working in an Agile scrum environment involving multiple initiatives simultaneously.
- Experience with API testing (REST and SOAP services).
- API test automation experience, ReadyAPI/SoapUI preferred
- Experience with Azure DevOps – test management, defect tracking, user stories and tasks
- Experience working with off-shore and on-shore teams.
Nice to have
- Experience with Salesforce QA environments, tools and processes.
- Experience with Tax software.
- Web test automation experience using Selenium Web driver, C#, and Page Object model.
- Experience with Behavior-driven development framework, SpecFlow preferred
#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
by twochickswithasidehustle | Aug 8, 2024 | Uncategorized
locationsUS-Remotetime typeFull timeposted onPosted 20 Days Agojob requisition idREQ-2024-210
OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company’s solution at www.onesourcevirtual.com.
The Canada Payroll Processor will be responsible for providing payroll services support to our client base. This is a fast-paced environment with emphasis on personal initiative. This is a tremendous opportunity for a skilled payroll professional who is interested in interfacing with clients in order to provide “best-in-class” payroll expertise. This is an excellent opportunity for professional growth
Essential Functions/Duties/Responsibilities
- Processes payrolls using Workday
- Generates on-demand payments as requested
- Enters and maintains employee master file records
- Assists with new client implementations as needed
- Maintains payroll services support documentation
- Assist with special projects as needed
- Logs activity into Client Manager ticketing system
- Provides outstanding payroll services support
Competencies
- Energetic and positive
- Problem solver
- Strong communication skills with emphasis on outstanding customer service
- Flexible in a changing environment
- Strong organizational skills with ability to multi-task and support multiple customers effectively
- Works closely with others in a team, supporting collective goals
- Detail Oriented with good time management skills
- Ability to establish and maintain effective working relationships
- Strong analytical, data entry and research skills
- Self-directed management of workload with ability to meet tight deadlines and competing demand
- Use tact and discretion in dealing with customer information
- Excellent problem solving and Mathematical skills
Supervisory Responsibility
This role does not have any supervisory responsibilities
Qualifications and Experience
- High School graduate, GED or equivalent; higher education preferred
- 1 year Payroll Clerk experience
- 2-5 years payroll experience using common industry software
- FPC required before or within 6 months of hire
- Experience in Microsoft Word and proficiency in Excel
Preferred Skills
- Knowledge of payroll and payroll processing preferred
- Experience with Zendesk and / or Salesforce programs
- Associates degree or higher preferred
#LI-
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
by twochickswithasidehustle | Aug 8, 2024 | Uncategorized
OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company’s solution at www.onesourcevirtual.com.
** Candidates must be available to work in the Arizona time zone.
Position Summary/Objective
The Payroll Processor I will be responsible for providing Workday payroll settlement services to our client base. This is a fast-paced environment with emphasis on personal initiative. This is a tremendous opportunity for a entry-level payroll professional who is interested in learning the payroll business and interfacing with clients in order to provide “best-in-class” payroll expertise. This is an excellent opportunity for professional growth.
Essential Functions/Duties/Responsibilities
- Processes payroll settlements in client’s Workday application
- Settles on-demand payments as requested
- Maintains client-specific support documentation
- Responsible for managing daily control reports
- Performs Treasury exceptions
Competencies
- Energetic and positive
- Strong communication skills with emphasis on outstanding customer service
- Flexible in a changing environment
- Strong organizational skills with ability to multi-task and support multiple customers effectively
- Works closely with others in a team, supporting collective goals
- Detail Oriented with good time management skills
- Ability to establish and maintain effective working relationships
- Ability to meet tight deadlines and competing demands
- Use tact and discretion in dealing with customer information
- Excellent problem solving and Mathematical skills
Supervisory Responsibility
This role does not have any supervisory responsibilities
Qualifications and Experience
- High School graduate, GED or equivalent; higher education preferred
- 1-2 years Payroll Customer Service experience
- Experience in Microsoft Word and proficiency in Excel
Preferred Skills
- Knowledge of payroll and payroll processing preferred
- Associates degree or higher preferred
#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
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