by twochickswithasidehustle | Jul 8, 2024 | Uncategorized
Job Details
Description
988 Chat & Text Supervisor (Olympic Suicide Prevention Center)
This position fully remote. Schedule will vary with multiple shifts available. Part time & full time applicants encouraged to apply. The pay for this position is $28.00 per hour with a $5.00 overnight differential.
Didi Hirsch has a variety of daytime, evening and overnight shifts available. Our work schedules are subject to change as necessary to meet the Agency’s and its client’s needs. Reasonable notice is provided to facilitate personal planning.
About Didi Hirsch
Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation’s first Suicide Prevention Center. We are a nonprofit organization providing care to nearly 200,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable.
As an organization, we value equity, diversity, and inclusion. More than 1,000 dedicated employees and volunteers make Didi Hirsch’s work possible. We intentionally recruit and retain a workforce that is reflective of the communities we serve and strive to cultivate a sense of belonging for them. We embrace employees and candidates from all backgrounds who want to help make this vision a reality.
Summary
Responsible for oversight and support of volunteer crisis chat and text counselors for the Suicide Prevention Center’s Crisis Chat and Text Services to ensure compliance with program standards, contracts, policies, procedures and guidelines.
Primary Duties
- Manages and supports chat and text flow on the Crisis Line.
- Listens and monitors volunteer crisis chat and text counselor’s chats and texts.
- Researches and locates appropriate resources volunteer crisis chat and text counselors while they are on a chat or text.
- With support from the On-Call Supervisor, may make the determination of mandated reports and sending rescue to chat or text visitors.
- Initiates debriefing sessions with volunteer crisis chat and text counselors after they have taken a chat or text.
- Identifies volunteer crisis chat and text counselor training needs and provides individual support.
- Provides input and feedback for evaluations of volunteer crisis chat and text counselors.
- Attends routinely scheduled meetings as requested or required for the Suicide Prevention Center and/or Didi Hirsch.
- Participates in SPC training activities.
- Takes chats and texts as needed to support program needs.
Position Requirements
- Have availability and flexibility to work the daytime, evening and weekend shifts
- Able to efficiently use the personal computer to include Microsoft Office Suite and crisis line software.
- Support the values and mission of Didi Hirsch as related to employment.
- Know and comply with Agency policies and procedures, HIPAA, DMH policies and documentation guidelines, and other state, federal regulations relating to emergency mental health services.
- Demonstrate current knowledge of all job specific skills including volunteer supervision, crisis intervention, suicide prevention, crisis line procedures, multicultural and socio-economic issues.
- Present ideas, information, and viewpoints clearly, both verbally and in writing.
- Have basic supervisory skills sufficient to manage volunteer crisis chat and text counselors, enforcing policies and procedures while maintaining a supportive environment.
- Have strong interpersonal skills, interact well with others, and effectively communicate to others when conflicts occur.
- Demonstrate commitment to team objectives and Didi Hirsch philosophies.
- Ability to adapt and be flexible to changes in protocol and program needs.
- Must be 21 years or older.
- Current California driver’s license, car insurance, and a driving record acceptable to the Agency’s insurance carrier.
Our Vision
A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.
Our Mission
Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.
Core Values
Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care.
Diversity & Inclusion: We value diversity of background, experience, and ideas, committing to a workforce representative of the communities we serve. We celebrate differences and prioritize creating a sense of belonging.
Equity: We are dedicated to maintaining equitable practices in our healthcare delivery and workplace culture, and we work to dismantle disparities and discrimination within both systems of care and society.
Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.
Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care, including stigma, systemic racism, and parity across payers, with the goal of access to high quality, integrated healthcare for all.
Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.
by twochickswithasidehustle | Jul 7, 2024 | Uncategorized
Please Note: This job is being posted on behalf of Michelle Mays of PartnerHope LLC (https://michellemays.com) by Great Assistant (https://greatassistant.com). Great Assistant is a company that works with entrepreneurs to match them with assistants.
Michelle Mays, the Owner/CEO of PartnerHope LLC, is an author, innovator, and counselor with over 20 years of experience treating sexual betrayal and trauma. PartnerHope LLC helps individuals and couples reclaim and rebuild safe connections, overcoming fear, shame, and powerlessness.
We are seeking a proactive, creative, and detail-oriented Social Media Coordinator who aligns with our core values: Resourceful, Coachable, Integrity, Committed, and Of Service. The ideal candidate will enhance our online presence and support various administrative and social media management tasks.
As our Social Media Coordinator, you will play a crucial role in enhancing the online presence of the organizations brand by focusing on engagement across various social media platforms. You’ll become a brand representation expert, excelling in exceptional customer service and actively engaging in online conversations to guide customers to the appropriate resources.
As our Social Media Coordinator, some of your responsibilities will include:
- Collaborate with a purpose-driven team to meet targets and ensure smooth communication.
- Understand the brand and its transformational services; champion the brand with integrity.
- Create engaging graphics and content; develop content calendars and schedule metrics-based posts
- Oversee the private Facebook group, including screening, welcoming, post-approval, and moderation
- Engage by replying to comments and adding resources like blogs, videos, and workshops
- Enforce guidelines and address inquiries and feedback; provide excellent customer service
- Monitor social media accounts and respond to comments and messages
- Maintain a positive brand voice and show empathy with sensitive topics; engage with clients and advocates
- Track social media metrics and provide performance reports; offer insights for improvement
- Assist with special projects and administrative tasks as needed
In addition to the above, the ideal candidate must be/have:
- Excellent written and verbal communication skills
- Strong ability to collaborate and participate in a unified team
- Client-focused mindset with a passion for building online communities
- Attention to detail and analytical skills for social media metrics
- Ability to multitask and work independently to achieve goals
- Adaptability with tech and social media
- Tech-savvy and quick to pick up new tools and software
- Strong organizational and time management skills
- Adaptability to evolving needs and changing priorities
You must be skilled in the following tools:
- Social Media Management – Facebook, YouTube, Instagram
- Google Suite
- Microsoft Suite
You must be ready to be trained on and learn these tools quickly:
- Ontraport CRM
- Asana
- Canva
Position Details:
- This is a remote 1099 contractor position
- This is a full-time, 40 hours per week position
- Working hours are 9:00 am – 5:00 PM Eastern Time
- You must be available to work occasional Saturdays for workshops from 10:00 am -1:30 PM ET that occur a few times a year (dates provided in advance).
- The pay rate is $25/hr. USD
- We are looking for someone to become a long-term (3+ years) team member.
** Please do not contact Michelle Mays or PartnerHope LLC directly, doing so will disqualify your application.**
by twochickswithasidehustle | Jul 7, 2024 | Uncategorized
Job Description
Our client, a Global eCommerce Retailer has an immediate need for a Social Media Our client, a Global eCommerce Retailer has an immediate need for a Social Media Specialist to join their team. We’re looking for a Social Media Specialist who can lead the development, execution, and optimization of social media campaigns spanning across LinkedIn, X, Meta, TikTok, Instagram, Snapchat, and more. We’re seeking a candidate with a proven track record in delivering results across social media and digital marketing campaigns, with a deep understanding of social media trends and platforms. You’ll assist in developing and launching social programs that help shape key perceptions around the brand, working collaboratively with stakeholders across business units to help enhance the credibility of the brand globally. The successful candidate will have a proven track record of delivering results on social media and digital marketing campaigns at a global level. A deep understanding of and relevant experience within the social media landscape is a must. Please note, this is a remote, 40 hour a week, 2+-month freelance assignment with possible extension that is working Pacific Standard Time Zone.
Responsibilities:
- Develop and oversee the social media content calendar, ensuring engaging and targeted content across various platforms including LinkedIn, X, Meta, TikTok, Snapchat, and more.
- Develop impactful social media copy tailored to a B2B audience
- Regularly extract and analyze social media performance and social listening data to glean insights and trends.
- Utilize data-driven insights to inform decisions and recommendations for enhancing social media impact.
- Collaborate with various teams and stakeholders to identify and implement optimizations in content, scheduling, and boosting
- Employ tools like Sprinklr for drafting, scheduling, publishing, and boosting of social media content.
Required Qualifications:
- 3+ years of experience developing and executing social media and digital marketing campaigns.
- Experience developing and overseeing social media content calendars.
- Experience with developing engaging and targeted content across various platforms including LinkedIn, X, Meta, TikTok, Snapchat, and more.
- Experience developing impactful social media copy tailored to a B2B audience.
- Experience extracting and analyzing social media performance and social listening data to glean insights and trends.
- Experience utilizing data-driven insights to inform decisions and recommendations for enhancing social media impact.
- Collaborate with various teams and stakeholders to identify and implement optimizations in content, scheduling, and boosting.
- Proficient using Sprinklr for drafting, scheduling, publishing, and boosting of social media content.
- Must be able to start immediately and work 40 hours a week, hybrid in the Seattle area through August.
If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.
by twochickswithasidehustle | Jul 7, 2024 | Uncategorized
Company Description
Founded in 1994, the PlowShare Group (PlowShare) works exclusively with nonprofit organizations, government agencies, and their partners. Our mission is to harness the power of communications for social good. Our core expertise as a full-service communications agency and consultancy includes unique capabilities in Public Service Announcement (PSA) creative development, distribution services, and monitoring and reporting.
Acquired in 2017 by Publicis Groupe, PlowShare now brings the full suite of marketing services to our clients and an array of career path options to our employees. Present in over 100 countries and employing nearly 80,000 professionals, Publicis Groupe is the third largest communications group in the world. Publicis Groupe is listed on the Euronext Paris [FR0000130577] and is part of the CAC 40 index. Active across the entire value chain, Publicis Groupe offers its major clients a transversal, unified and fluid model allowing them access to all the Groupe’s tools and expertise around the world through the mantra “The Power of One”.
Job Description
For past 28 years, PlowShare Group has built transformative media strategies and activations that drive results for our clients and impact society for good. At PlowShare, the role of media goes beyond the standard practice of measuring and achieving campaign and client goals. Our mission in media will be to deliver those results and use them as a force in rebuilding trust between our core institutions, whether in government or public service, and the people that they serve. We will do that by developing and fostering a functional and transparent media organization dedicated to that same mission of service that will deliver the right messages to the people that benefit most from them.
Reporting to the Social Media Supervisor, PlowShare’s Social Media Associate will be responsible for helping the planning and implementation of Paid Social campaigns for our clients. This role will support the Social Media Supervisor in leading PlowShare’s social media initiatives that help our clients build awareness and engagement for their causes. We are looking for someone who is looking to learn and grow through hand on experience and be part of a fast moving team that supports some incredible clients and their causes.
Core Responsibilities
Assist in development of social strategy in partnership with client services team and Social Media Supervisor
Aid in the execution of strategy and achievement of KPIs
Accountable for the delivery of all projects to agreed deadlines
Support in pacing and managing account budgets
In collaboration with Social Media Supervisor, the two of you will be the main point of contacts for social platforms (e.g., FB/IG, Snapchat) and third-party reps
Assist in establishing best practice, develop program testing plans and adoption of new features or processes
Liaise with other channel teams
Build strong relationships across client services team and with client.
Assist in meetings and monthly reporting calls as needed
Qualifications
1-2 years of experience in a digital ad agency, with a focus in Paid Social
Experience in Managing media campaigns in Social platforms and third-party tools, including FB/IG, Snapchat, TikTok, and more
Fundamental Excel and PowerPoint knowledge
Comfort and strength in data aggregation, manipulation, and analysis
Ability to think strategically and identify and resolve problems in a client-centric environment
Strong project and resource management skills
Excellent communication skills both written and verbal
Experience working with financial data and budgets
High levels of integrity, autonomy, and self-motivation
Good writing skills, for both client facing communications and to summarize insights in a concise manner
Strong public speaking, to discuss campaign strategies, tactics, and reports with clients in meetings
Additional Information
The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:
Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Plowshare is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].
All your information will be kept confidential according to EEO guidelines.
Compensation Range: $46,500 – $61,500 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 7/15/2024.
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