by twochickswithasidehustle | Aug 12, 2024 | Uncategorized
ABS Kids is looking for a Data Support Specialist to join our team! The Data Support specialist is responsible for managing service tickets, providing exceptional customer service, and ensuring smooth operations between the data team and customer support. This role requires strong organizational skills, a proactive approach to problem-solving, and the ability to work collaboratively with internal teams.
Our Administrative Support team members play a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at ABS Kids is passionate about providing best in class support to our direct care providers, who in turn deliver the highest quality ABA therapy to our clients.
What do we offer?
- $25 / hour – based on qualifications
- Full benefits
- Casual work environment
- Opportunities for advancement
What will you do?
Service Ticket Management
- Monitor, prioritize, and manage service tickets related to data inquiries and issues
- Assign tickets to appropriate team members and ensure timely resolution
- Track ticket progress and follow up with relevant parties to ensure completion
Customer Service:
- Respond to customer inquiries and provide accurate and timely information regarding data-related issues
- Maintain a high level of professionalism and empathy in all customer interactions
- Identify and escalate critical issues to ensure swift resolution
Collaboration and Communication:
- Serve as a liaison between the data team and customer support to facilitate efficient workflow
- Communicate effectively with team members to provide updates on ticket status and customer concerns
- Participate in regular team meetings to discuss ongoing projects and potential improvements
Data Quality and Reporting:
- Assist in maintaining data accuracy and integrity by conducting regular audits and quality checks
- Generate reports on ticket trends, customer feedback, and performance metrics
- Provide insights and recommendations based on data analysis to improve processes and customer satisfaction
Process Improvement:
- Identify opportunities to streamline ticket management and customer service processes
- Implement best practices and contribute to the development of standard operating procedures
Who are we looking for?
- Bachelor’s Degree preferred
- 2 years of relevant data support or analyst experience
- Proven experience in customer service, service ticket management, or a similar role
- Proficiency in using ticketing systems, customer relationship management (CRM) software, and data analysis tools
- Proficient in Microsoft Office
- Professional written & verbal communication
- Detail-oriented with a proactive approach to problem-solving
- Ability to work independently and collaboratively in a team environment
- Strong organizational and time management skills with the ability to handle multiple tasks simultaneously
- Adaptability
Who We Are:
- It’s in the wow moments that we find our purpose at ABS Kids. Our shared experiences are the milestones that influence our work. The mission of our work with children with autism and their families feeds our spirit. With every wow moment, we can see our impact grow.
- At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.
- We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
by twochickswithasidehustle | Aug 12, 2024 | Uncategorized
Who Are We?
Postman is the world’s leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on Twitter via @getpostman.
P.S: We highly recommend reading The “API-First World” graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity:
Postman is looking for an accomplished Order Processing Associate to join our growing team. As part of the Revenue Operations team, you will be in a unique position to impact the future direction the company takes. This role enables the company to achieve its revenue, and cash flow targets by managing orders through review, booking and invoicing to accounts receivable.
You will work closely with the sales, renewals, customers, deal operations, finance operations and many other internal teams. Your goal will be to provide our sales team, and customers, prompt, and accurate service. You will strive to consistently meet or beat the established sales order processing targets.
This is a remote role but must sit in EST.
What You’ll Do:
- Work on 50+ tickets/week across Zendesk, Salesforce and JIRA within defined SLAs
- Review purchase orders, quotes, order forms and MSA to ensure compliance with our order acceptance policy
- Validate opportunity and contract information, flag and resolve any discrepancies
- Process purchase orders into sales & renewal orders within communicated SLAs
- Ensure all orders are invoiced and closed in the system within the defined fiscal deadlines
- Assist in filling out vendor/supplier questionnaires
- Review and maintain vendor/supplier portals
- Participate in our 24/5 global coverage plan, provide holiday coverage and support month-end/quarter-end close cycles
About You:
- 1-2 years sales order processing/management experience for a modern / SaaS product
- High level understanding of enterprise software-as-a-service (SaaS) products
- Understanding of SaaS billing, pricing & licensing and basic accounting
- Understanding of purchase orders, order forms, deal desk processes etc.
- Must be willing to provide coverage during major holidays
- Must be willing to work extra hours, as needed, as the sales volumes increase during our month-end and quarter-end close cycles
- Familiarity with support platforms like Zendesk, Jira, Salesforce and Confluence
- Excellent customer-facing skills (internal and external customers)
- Strong attention to details – for both financial and technical information
Important Note:
Please ensure to include a cover letter along with your application to give a more detailed view of your experience in order processing/management, your accomplishments and what you’ll bring to the table if you are hired.
Nice to Have:
- Hands on experience with Zendesk, Salesforce, JIRA and Slack is a positive
- Experience working for a Startup is a positive
Our Values
At Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
What Else?
This is a remote role based in the United States and the reasonably estimated salary for this role ranges from $47,988 to $80,780, plus a competitive equity package. Actual compensation is based on the candidate’s skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, potential spot awards, and a monthly lunch stipend. Salaries will vary outside of San Francisco, Boston or NYC and the U.S.
by twochickswithasidehustle | Aug 12, 2024 | Uncategorized
Overview
Are you looking for a foot in the door and opportunity to grow?
If you said yes, you’re just what we need!
As the *entry level* Document Processor at ECS you will assist and support our File Coordinators and Planners processing mail and medical records, sorting files, and data entry. The position requires strong computer skills and attention to detail.
This role is a *Remote* full time position with a standard work schedule Monday-Friday 8:00am-5:00pm EST plus benefits.
Pay rate is $14-15/hr.
Responsibilities
- Download records from internal systems and customers sites.
- Routinely prepare files to be sorted, uploaded and/or scanned as needed.
- Send records to Planner as assist with sorting of medical records as needed.
- Keep file cabinet organized.
- Water mark updates and additional as needed.
- Research pertinent information.
- Work closely with the Planners and File Coordinators and assist as needed sorting of medical records for the Planners.
- Ensure the files are uploaded correctly to HCCA.
- Maintain system notes in Galileo.
- Communicate and coordination with company management.
- Abide by all rules of the company such as safety, confidentiality and organizational directives.
- Performs various clerical duties such as typing, filing, emailing, and proofreading as required.
- Promotes effective and efficient utilization of department resources and supplies.
- Maintains confidentiality of medical information at all times and in accordance with HIPPA regulations.
- Assists management in various departmental projects
- Perform miscellaneous duties as assigned by management.
Qualifications
- Minimum 1-3 years of administrative clerical experience.
- Must have strong knowledge of multiple software programs, including but not limited to
Microsoft Word, Outlook, Excel, and the Internet.
- Must demonstrate exceptional communication skills by conveying necessary information
accurately, listening effectively and asking questions where clarification is needed.
- Must be able to work independently, prioritize work activities and use time efficiently.
- Must possess the ability to manage change, delays, or unexpected events appropriately.
- Medicare experience a plus.
Who We Are:
ECS was formed in 2014 from the acquisition and consolidation of two pillars within the Medicare Secondary Payer (MSP) compliance industry: Gould & Lamb, providers of MSP compliance and reporting services, and MedAllocators/Ability Services Network, a national provider of MSP compliance and case management. Launched as Examworks Clinical Solutions, the new company offered unprecedented, integrated services aimed at managing high dollar complex Medicare, medical, and pharmaceutical claims. In May 2020, the organization name was changed to ExamWorks Compliance Solutions. A single word change, but one that truly reflects the core of what is offered by ECS. Today, our mission remains focused on providing the most comprehensive, creative, and customizable compliance and
reporting solutions for the marketplace.
ECS is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
Equal Opportunity Employer – Minorities/Females/Disabled/Veterans
ExamWorks Compliance Solutions offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
by twochickswithasidehustle | Aug 12, 2024 | Uncategorized
Brand: Victoria’s Secret
Location: Reynoldsburg, OH, US
Location Type: Remote
Job Area: Information Technology
Employment type: Full-time
Job ID: 042J8
Description
Applications Developer, Mast Technology Services, Inc., Reynoldsburg, OH. Responsible for formulating and defining system scope and objectives on a team that supports our Logistics systems (transportation, EDI, compliance, etc.) for numerous applications. Devise or modify procedures to solve complex problems considering equipment capacity, limitations, operating time and desired results. Prepare detailed specifications from which programs are written. Design, code, test, debug, and document programs. Competent to work on highest technical level of all phases of applications systems and programming activities. Provide technical mentoring to others. Lead technical architecture, deployment, and troubleshooting for packaged software. Provide input for associate evaluations. May be responsible for the completion of a small project or phase of a project. Demonstrate subject matter expertise in one or more applications and/or functions. Adept in working as part of a global team. Participate in meetings with users to determine requirements and scope. Participate in the recommendation of technical standards/directions/technologies. Assist in the creation of functional design deliverables. Complete detailed and technical design deliverables. Capable of completing key Project Management deliverables for small to medium product development efforts including requirements definition, design, build, and test phases. Facilitate and actively participate in technology activities as they relate to the technology, server management, and operations groups. Support the installation, configuration, engineering, and management of complex environments that includes multiple operating system platforms and network topologies. Review detailed and technology design deliverables. Code, test, document, and implement programs with high complexity levels. Participate in and contribute towards cross-functional teams where system interface activity may occur. Participate in on-call support activities. Identify and correct application software problems. Assist/perform peer code reviews. Code, test, document and implement application enhancements and corrections. Monitor and resolve system performance issues. Mentor and train other team members in area of expertise. Assist end users in resolving and identifying system issues by providing application knowledge and technical expertise. Assist users through creation and execution of test plan. Train users in use of new system(s). Participate in generation of user documentation. Assist Manager in the development of technical training plans for Programmers. Remote Work Available. Telecommuting required – employee may live anywhere in the United States.
Minimum Salary : $82,500.00
Maximum Salary : $112,665.00
VS&Co provides an estimated range of compensation for this role as shown. Your actual compensation will be determined by a number of relevant factors, including but not limited to your specific skills, experience, & geographic location.
Qualifications
Requirements Include: Bachelor’s degree in Technology, Computer Science, Information Technology, Computer Engineering or related field of study and 3 years of experience, including 3 years of Continuous Integration/Continuous Delivery practices and implementation, including use of repositories, code testing and promotion, and automation; 3 years of experience with Cloud Technology, including build, maintenance and utilization of App Services and Virtual Machines on one or more Cloud providers; 3 years of experience with HTML5, CSS3/Sass, JavaScript, ReactJS (Frontend and Web Development); 3 years of experience with source code control skills, including repository and version control, package management; 3 years of experience with Java 11/13, Spring Boot (backend development), MySQL, Maria DB, Oracle, MSSQL, JDBC, and ODBC; 3 years of experience with Container Technology, including Docker; and 3 years of experience with project methodologies, including Agile/Scrum, waterfall, and software development lifecycle. Remote Work Available. Telecommuting required – employee may live anywhere in the United States.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
by twochickswithasidehustle | Aug 12, 2024 | Uncategorized
As one of our talented freelance editors, you’ll have the ability to work from home while choosing the types of assignments that interest you and editing completely on your own schedule. Our transparent, per-order pricing makes it clear how much a job is worth before you accept it. You can interact with both in-house staff and other freelancers through our online forums, and you’ll also receive incentives that can be redeemed at online retailers. You won’t have any of the hassles of bidding or pitching to clients, and you will be paid promptly.
Working with Scribendi requires a moderate level of computer and Internet knowledge. You need to be comfortable downloading and uploading files, saving and finding files on your computer, transferring files, renaming files, and using a website interface. You should have a good working knowledge of the major document file formats and their associated software programs. Some ability to troubleshoot technical problems is also helpful.
Standard:
- A university degree in a relevant field
- At least three years of experience in editing, writing, document production, or language teaching
- Native-level English ability
- Excellent reading comprehension skills and the ability to follow written instructions and work independently
- Be absolutely fanatical about meeting deadlines
- An average editing/proofreading speed of 1,000–1,500 words per hour
- Microsoft Word 2016 or later on a secure computer
- Broadband/high-speed Internet access
- The ability to accept payments in your own account in US dollars
- Must not reside in the US jurisdictions of Arkansas, California, Colorado, Connecticut, Delaware, Florida, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Massachusetts, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Rhode Island, South Dakota, Washington DC, West Virginia, or Wyoming.
Preferred:
- A graduate degree in a relevant field
- Access to additional word processing/document production software (e.g., Open Office, LaTeX, Acrobat, Final Draft, Publisher, PageMaker)
- In-depth knowledge of one or more style guides (e.g., Chicago Manual of Style, Turabian, APA)
Employment type:
*Please note that all freelance editors are independent contractors for Scribendi. You should be aware that certain geographies require that specific requirements be fulfilled, such as having your own business or filing forms, to be considered an independent contractor. We recommend checking into this matter for your place of residence before starting the application.
Please note that applications for the freelance position are NOT accepted by email. Please do not call or email for more information or to discuss an application. Please read the FAQ before applying, and please note that only those selected for evaluation will be contacted.
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