Public Records Specialist

locations
US Virtual
time type
Full time
posted on
Posted Yesterday
job requisition id
R8817
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Job Title: Public Records Specialist

Department: Fulfillment/Operations

Position Type: Full-Time, Non-Exempt

Location: U.S. Remote

About The Role:

As the Public Records Specialist, you will be responsible for processing client criminal services, conducting research and reviewing court documentation with a sense of urgency and the understanding of meeting firm deadlines while focusing on the accuracy of the information being provided.

This Is What You’ll Do:

Work on various database platforms

Processing client’s applicant criminal product requests within strict deadlines

Conducting online validation searches using court, state and government sites

Reading, reviewing and understanding court dockets, researcher documents and statutes

Ordering of court documentation from needed resources

Contacting clerks, courts, district attorneys, jails, probation and/all county offices by phone and/or email as needed for additional/needed applicant or case detail information

Placing outbound call and receiving inbound calls to needed source entities’

Applying federal/state/client restrictions to client reporting details and orders

Adjudicating criminal/civil records according to client guidelines

Matching criminal records to self disclosed applicant records

Confirming applicant personal identification information in compliance to outlined compliance approved protocol

Quality Control of all internal work processed, referencing compliance approved standard operating procedures

Prepare written reports summarizing research results, which are free of grammatical errors

Applicant, client or client facing solicitation of needed forms, consents, releases and other such documentation needed for processing of needed client ordered products

This Is the Job For You If You Have:

Proven track record of success, consisting of:

Ability to understand legal terminology

Intermediate knowledge of Microsoft Office Suite and Internet

Ability to work independently and on a team and get along with all types of personalities

Critical analysis and decision making ability

Strong attention to detail, research skills and excellent communication skills including phone skills

Ability to work in a production environment

Equal balance of speed and accuracy with strong typing skills

Excellent written and oral communication skills

In depth Investigation / Re-investigation process

Team player/Positive Attitude – Willingness to pitch in and help wherever the need is

Ability to multi-task

Salesforce knowledge preferred

This Is What We’re Looking For:

1-2 years’ of relevant work experience

Call center experience or relevant work environment preferred

High School Diploma or equivalent

Background in criminal records/criminal justice experience a plus

At least two years related office experience and/or training; or equivalent combination of education and experience a plus

The salary for this position is $15 per hour or the minimum wage in your local market, whichever is greater. Base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base pay, this role is eligible to participate in the Operations Bonus Plan. A full range of benefits including but not limited to medical, financial, unlimited sick time, 22 days’ vacation annually (for FT workers; prorated 1st year of employment), parental leave and other benefits are also provided. This information is provided per several state and local Equal Pay and Pay Transparency Laws. Base pay information is based on market location. Applicants should apply via Sterling’s internal or external careers site.

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Equal Employment Opportunities at Sterling
Sterling is an equal opportunity employer and prohibits discrimination based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, disability, citizenship, sexual orientation, military service, genetic information, and any other characteristic protected by law. In addition, Sterling is committed to taking affirmative action to employ and to advance in employment individuals regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, marital status, disability, citizenship, sexual orientation, military service and genetic information; and to base all employment decisions only on valid job requirements.

Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Claims Associate

Garner’s mission is to transform the healthcare economy, delivering high quality and affordable care for all. By helping employers restructure their healthcare benefit to provide clear incentives and data-driven insights, we direct employees to higher quality and lower cost healthcare providers. The result is that patients get better health outcomes while doctors are rewarded for practicing well, not performing more procedures. We are backed by top-tier venture capital firms, are growing rapidly and looking to expand our team.

Garner is looking for a full-time Claims Associate to join our high-growth Claims Processing team. 

The Claims Processing team is responsible for ensuring that our members’ claims get paid accurately and quickly. We do this by evaluating claim submissions and supporting members through the process. Ultimately, we strive to deliver a best-in-class “claims experience” for every member.

In this role, you will be on the front line of our team, evaluating claim submissions and interacting with members via chat, email, and phone to help them navigate the claims process. You will become an expert on Garner’s product, claims processing standards, and the needs of our members. The Claims Processing team is a key touchpoint for our members, so you should be passionate about helping people and a proactive problem solver.

To ensure that we can respond to issues in real time, this role has some schedule requirements. Current operations run weekdays during East Coast business hours, though that may change in the future as needs dictate. This position is fully remote.

Responsibilities Include:

  • Evaluating claims to determine whether they qualify for reimbursement
  • Delivering exceptional service to our members via phone, chat, and email, offering education and guidance to help them navigate the Garner claims process
  • Following documented best practices for handling claims and communicating with members; suggesting process improvements as you identify them
  • Manage and organize workload using Garner’s platform and tools, including Zendesk and G Suite
  • Achieving pre-defined goals for claims processing volume, efficiency, and quality
  • Triaging and escalating complex and urgent member situations
  • Retaining detail-oriented working knowledge of Garner processes and healthcare billing practices
  • Relaying member feedback to leadership teams to improve Garner’s solution

The Ideal Candidate Has:

  • A passion for helping people solve their problems with an ability to think creatively and empathetically
  • Experience working in a customer-facing or operations environment with demonstrated experience staying calm under pressure
  • Excellent written and verbal communication skills
  • A high level of detail- and process-orientation, digital organization, and resourcefulness
  • A desire to work in a rapidly evolving startup environment; comfortable with some ambiguity
  • A desire to be a part of our mission to improve the healthcare system
  • A quiet and distraction-free work environment with a reliable internet connection (ability to hard wire if needed strongly preferred)
  • A bachelor’s degree is preferred but not required

The target salary range for this position is: $20-22/hour. Individual compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans. 

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. 

Beware of job scam fraudsters! Our recruiters use getgarner.com email addresses exclusively. We do not post open roles on Indeed, conduct interviews via text, instant message, or Teams and we do not ask candidates to download software, purchase equipment through us, or to provide sensitive information such as bank account or social security numbers. If you have been contacted by someone claiming to be a Garner recruiter or hiring manager from a different domain about a job offer, please report it as potential job fraud to law enforcement here and to [email protected]

English UK/US Live Captioner

Description

Keywords is seeking highly skilled and detail-oriented Live Captioner Editors for Real-Time Captioning Creation. As a Live Captioner Editor, you will play a crucial role in providing real-time captioning for various events, presentations, and broadcasts. You will be responsible for ensuring the accuracy and quality of the captions, providing an accessible experience for our viewers. This is an exciting opportunity for individuals with excellent typing skills and a passion for captioning to join our team.

Responsibilities

  • Create and edit real-time captions for live events, presentations, and broadcasts
  • Ensure the accuracy and synchronization of captions with the audio content
  • Adhere to captioning guidelines and standards to provide an accessible experience for viewers
  • Collaborate with the production team to meet captioning requirements and deadlines
  • Conduct quality checks and revisions to maintain the highest standards of captioning
  • Stay updated with the latest industry trends and advancements in real-time captioning technology.

Requirements

If you would like to pursue freelance translation opportunities with us, please send us your CV in English, providing detailed information regarding your subtitling experience.

Please make sure your CV shows us that you meet the following basic requirements:

  • Proficiency in English US/UK as a native speaker.
  • Proficiency in using professional captioning software and equipment
  • Strong attention to detail and ability to maintain accuracy under tight deadlines
  • Extensive knowledge of captioning guidelines, including caption placement and formatting
  • Familiarity with various captioning formats, such as WebVTT, and SRT
  • Exceptional communication skills, both written and verbal
  • Ability to work well independently and collaboratively as part of a team
  • Flexibility to work outside normal business hours and on weekends, as needed
  • Prior experience in live broadcasting or media production is a must.

We apologize in advance for not being able to reply to the candidates who do not meet the listed requirements

Fact Checker, Finance Performance Marketing

This assignment posting is for an Agency Worker opportunity with Dotdash Meredith. The Agency Worker is paid by a staffing agency employer. Agency Workers will receive a W2 from the staffing agency reporting their earnings for tax purposes.

Dotdash Meredith is looking for a remote fact checker to support the Finance team. In this role, you will fact check existing financial content to ensure the information cited is accurate and supported by reputable sources. You will also ensure that content contains up-to-date information and that the language used is not misleading or inaccurate. A background in financial content fact checking is necessary for this position. Successful candidates will be passionate and knowledgeable about retirement accounts, health and life insurance, brokerage firms, savings and CDs, mortgages, loans, and other critical finance topics.

Assignment Responsibilities:

The rate for this role is between $25-$27/hour, depending on experience. This is a remote position, but applicants must live within the United States and be available to commit to 15-20 hours per week. 

  • You will fact check articles for accuracy, confirming that all sources are reputable and all information is up to date.  

Skills/Experience: 

  • At least two years of fact-checking experience in digital or print media. Experience/knowledge in finance is required.
  • Able to confidently research content covering retirement accounts, health and life insurance, brokerage firms, savings and CDs, mortgages, loans, and more
  • Must be comfortable working in a content management system
  • Able to work quickly, independently, and accurately
  • Comfortable working remotely
  • Access to a smartphone, computer (not a tablet), and a secure internet connection
  • Must be willing to be featured on the site, including bio and headshot

About Us

Dotdash Meredith is the largest digital and print publisher in America. From mobile to magazines, nearly 200 million people trust us to help them make decisions, take action, and find inspiration. Dotdash Meredith’s over 40 iconic brands include PEOPLE, Better Homes & Gardens, Verywell, Food & Wine, The Spruce, Allrecipes, Byrdie, REAL SIMPLE, Investopedia, and Southern Living. 

Please be aware of fraudulent recruiters offering opportunities at Dotdash Meredith. If you are in conversations about a job opportunity and wish to confirm its validity, please reach out directly to [email protected].

AI Training for Pharmacy

Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. In this role, you will become an AI coach, crafting compelling questions on pharmacy-related topics and assessing the writing of other contributors doing the same.

For now, here’s our team member Ruut talking about her experience with Outlier:

Pharmacy Expertise Sought for AI Training

About the Business Opportunity: 

  • Cutting-Edge Consulting Work: Lend your expertise to interesting projects that push the boundaries of AI 
  • Independence: Set your own hours and work remotely
  • Flexibility: Duration based on project length and hours
  • Remote Location Options: Remote from any of the following countries – United States, Canada, United Kingdom, Australia, New Zealand, Mexico and Argentina.

Services You Will Provide:

  • You will use your domain expertise to assess the factuality and relevance of texts produced by AI models
  • You will craft and answer questions related to your field of expertise in order to help train AI models
  • You will use your expertise to evaluate and rank responses generated by AI models

Required Expertise:

  • PhD, Master’s Degree or Bachelors degree with 5 or more years of work experience in Pharmacy or related field
  • English language fluency, both written and spoken

Desirable Expertise:

  • AI and machine learning expertise
  • Professional writing experience as a researcher, journalist, technical writer, editor, or similar role

Payment:

  • Currently, pay rates for core project work by Pharmacy experts range from $35 to $45 per hour USD. 
  • Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. 

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with theOutlier Privacy Policy and our internal policies and programs designed to protect personal data.

This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.

Base pay is determined by multiple factors, including the area of expertise, years of experience, and skillset needed for the project. Pay rates vary during the project lifecycle. For example, rates for onboarding are lower.

PLEASE NOTEWe collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.