Digital Content Coordinator – Filtering Focus (Remote)

Job Description

WebstaurantStore, the world’s largest online restaurant supply company, is looking for outstanding candidates to join our team as a full-time Digital Content Coordinator. This role focuses on providing customers with the best shopping experience by locating accurate product attributes for new items, improving site usability, and updating existing items when new standards are set. This is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.    

As a WebstaurantStore remote employee, you’ll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally. 

 As a Digital Content Coordinator, you will: 

  • Assign filters to new items to ensure a premium shopping experience for our customers 
  • Use strong research skills to navigate vendor-provided and internal resources to locate key product information 
  • Communicate effectively with Procurement, Content, and Vendors to identify key terms and qualities of items to develop filters and spec table details 
  • Gather data using research and reporting tools to make suggestions to improve site features and navigability through filters and more 
  • Take ownership of assigned products to not only ensure they display accurate information but also consider how the product fits into its categories, conducting category audits if adjustments are needed 
  • Be receptive to feedback from Reviewers as they review each of your filtered items from a consistency and user experience lens 
  • Work on large-scale projects to make regular updates to product information and specifications 
  • Meet quantity and quality key performance indicators related to items filtered and projects completed 

We are looking for driven, motivated candidates who: 

  • Have exceptional critical thinking and problem-solving skills  
  • Can accurately analyze large amounts of data 
  • Display superior attention to detail  
  • Can work independently and take ownership of work  
  • Possess strong time management and organizational skills  
  • Are flexible and willing to adapt to a dynamic environment  
  • Demonstrate solid written and verbal communication skills  
  • Are comfortable using the Microsoft Office Suite  

Remote work qualifications

  • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
  • Access to a home router and modem.
  • A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
  • A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
  • The desire and ability to work and communicate with other team members via chat, webcam, etc.
  • Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.

Content Specialist – English Language Arts (9-month Limited Term)

Workplace Type: Remote

Job: PROFESSIONAL DEVELOPMENT

Schedule: FULL_TIME

Req ID: 16633

As a Content Specialist within the Asset Creation team, you will work as both a ELA content and assessment expert to develop K-12 assessments for our state and district clients. Our team develops standards-based assessments for students across the United States. We collaborate with education departments, committees of educators, and business partners to develop assessments of learning that are accessible to all students. We are looking for flexible and creative content experts to join our team.

Responsibilities:

  • Develop and review ELA test items, and passages, including multiple choice, technology enhanced, extended response, performance-based tasks, and simulations across multiple grade levels for large-scale assessments
  • Help develop item, passage, and test specifications, item development plans, test blueprints, and other ancillary documents
  • Help select, assign, manage, and train item/passage writers and educators to develop items based on standards, cognitive complexity, and item development best practices
  • Facilitate and support customer meetings and provide content assessment expertise
  • Facilitate activities related to test construction and review of composed test forms
  • Consult with the customer as required, including participation in planning, status, review meetings, et.
  • Work closely with test development managers, other content developers, psychometricians, and other Pearson groups
  • Perform other duties as assigned
  • Some travel required

Qualifications:

  • Bachelor’s degree in education, English, or equivalent experience required
  • Five years’ experience as an elementary or secondary teacher in the field of ELA preferred
  • Professional knowledge of ELA and educational trends required
  • Some experience in large-scale educational measurement preferred
  • General knowledge of all phases of the development, processing, scoring, and reporting of large-scale assessments preferred
  • Outstanding oral and written communication skills
  • Ability to creatively and flexibly address challenges with a variety of audiences
  • Excellent planning, organizational, and problem-solving skills and the ability to work on multiple activities and adapt to unexpected events
  • Skill in basic software tools and technology and the confidence necessary to work with unfamiliar programs

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the Colorado, California, Washington State, New York State, and New York City laws, the pay range for this position is as follows:

The minimum full-time salary range is between $60,000 – $70,000.

This position is not bonus eligible, and information on benefits offered is here.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Workplace Type: Remote

Tutoring Expertise Sought for AI Training

About the Freelance Opportunity: 

  • Cutting-Edge Consulting Work: Lend your expertise to interesting projects that push the boundaries of AI 
  • Independence: Set your own hours and work remotely
  • Flexibility: Duration based on project length and hours
  • Remote Location Options: Remote from any of the following countries – United States, Canada, United Kingdom, Australia and New Zealand

Services You Will Provide:

  • You will use your domain expertise to assess the factuality and relevance of texts produced by AI models
  • You will craft and answer questions related to your field of expertise in order to help train AI models
  • You will use your expertise to evaluate and rank responses generated by AI models

Required Expertise:

  • PhD, Master’s Degree or Bachelors degree with 5 or more years of work experience in Tutoring or related field
  • English language fluency, both written and spoken

Desirable Expertise:

  • Professional writing experience as a researcher, journalist, technical writer, editor, or similar role
  • AI and machine learning expertise

Payment:

  • Currently, pay rates for core project work by Tutoring experts in United States, Canada, United Kingdom, Australia and New Zealand range from $20 to $40 per hour USD. 
  • Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. 

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data.

This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances. 

Base pay is determined by multiple factors, including the area of expertise, years of experience, and skillset needed for the project. Pay rates vary during the project lifecycle. For example, rates for onboarding are lower.

PLEASE NOTEWe collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

 Part-Time Scheduling

Employees are scheduled 25-29 hours per week, and up to 36 hours depending on our client’s needs during peak seasons.

Assigned hours will fall within the Call Center Hours of Operation: Monday through Friday 8am to 8pm EST, and Saturday 10am to 5pm EST.

Assigned shifts of 4 – 7 hours are established on a monthly basis.

Flexibility and reliability is required as schedules may occasionally change with little notice.+

Colorado / Florida / Georgia / Illinois / Indiana /

Iowa / Kansas / Missouri / Nevada / North Carolina /

Ohio / Oregon / South Carolina / Texas / Utah /

Virginia / Washington / Wisconsin /

 Minimum requirements

   High school diploma or equivalent

   Experience with spreadsheets (Excel or Google Docs)

   Language proficiency

   Knowledge of customer service principles and practices

   Experience in a call center or customer service environment

   Knowledge of administration and clerical processes

   Active Antivirus and Malware Software

   Home office free of background noise and distractions

 Minimum equipment requirements

    Windows 7 or higher w/2 GB RAM or Internet Explorer 10 or higher

    Private, hardwired internet connection and phone line (landline or qualified VoIP service, free of all features)

    Noise cancelling headsets with mute function hardwired to phone and computer

 Pay Rate

ACD Connect offers competitive hourly wages.

Periodic evaluations are conducted and pay increases are given at the company’s discretion.

Paid time off is awarded based on hours worked and can be used after an initial 6 month probation period.