We are hiring creative people

Do you have an excellent command of the English language and great attention to detail?

We are hiring qualified candidates who display great attention to detail, strong work ethic and an understanding of the grammatical rules of the English language.

If you think that you fit the bill, please send us your resume and we will reach out to schedule you for a screening test.

APPLY HERE

Social Media Moderation – Multiple Languages Needed!

ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Social Media Moderation! Do you have a Social Media Moderation background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon. 
Our client architects, strategizes, develops and implements groundbreaking franchise content and leverages it across all media platforms.  ModSquad is collaborating on two different TV shows with the studio, both coming soon to a popular streaming platform.
We need mods who are enthusiastic about the fantasy genre to help moderate social media channels (Twitter, Facebook and Instagram) related to the show. Our objective is to help the studio to gauge the mood of the community and identify any trend. 
You’ll work on a social media tool (Sprinklr right now, but we plan to move to another tool in the near future), where you’ll monitor the discussion on different threads, and escalate what’s important. 
Project Hours:10 pm – 2 am PST9 am – 12 pm
Commitment:10 – 15 hours per week90 days (as needed)
Language skills needed: Arabic, Turkish, Italian, English, Latin American Spanish, Brazilian Portuguese, French

What’s In It For You:

  • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! 
  • Flexible self-scheduling
  • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
  • Work from home
  • Competitive hourly rate – Discussed during your first interview
  • Paid orientation

What We Are Looking For:

  • Familiarity with a moderation tool
  • Familiarity with Facebook, Twitter and Instagram
  • Passionate about the subject matter
  • Aware of online trends
  • Critical thinking
  • Professional level language skills in one of the following languages: Arabic, Turkish, Italian, English, Latin American Spanish, Brazilian Portuguese, French

Responsibilities include:

  • Moderating content on the platform
  • Following approved processes and adhering to strict client guidelines
  • Keeping up to date on all procedures
  • Submitting timely shift reports detailing all activity from each shift

Workspace Requirements:

  • Dedicated laptop or desktop computer with Windows 10 or above (Please note:  A Chromebook is not sufficient for ModSquad projects.)
  • Quality headset 
  • Quiet workspace to take calls 
  • Willingness to install MSQ security software and 2FA app on phone 

***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!

APPLY HERE

Quality Analyst (Remote) – Veterans Services

Job Introduction

Quality Analysts (Medical) supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by reviewing Medical Disability Examination (“MDE”) reports and Disability Benefits Questionnaires (“DBQs”) generated by medical providers on Veterans evaluated on behalf of the Department of Veterans Affairs (the “VA”). The QA works closely with medical providers to ensure MDE reports and DBQs are consistent with the quality and timeliness requirements of the VA. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism.

Job Description Summary

  • Exercise independent discretion and decision-making on behalf of the company with regard to medical provider interaction and relationships
  • Review MDE requests from the VA to ensure that all claims made by a Veteran to be evaluated are properly reflected on the appropriate DBQ(s)
  • Review MDE reports and DBQs submitted by medical providers for typographical and grammatical errors, and internal consistency and continuity, ensuring that each has been fully completed and meets the requirements of the VA, including, but not limited to, ensuring that all claims made by a Veteran have been addressed on the appropriate DBQ and that the medical provider has rendered a diagnosis or a statement explaining why a diagnosis is not warranted
  • Communicate with medical providers regarding their MDE reports and DBQs and, at the discretion and direction of the medical provider, facilitate any necessary corrections, prior to submission to the VA
  • Verify that any special requests or necessary second reviews have been completed, consistent with the VA’s preferences
  • Ensure that all diagnostics requested by the medical provider have been completed, reviewed by the medical provider, and are submitted with the final report
  • Perform daily queue maintenance to ensure that every case assigned has any updated notes and any needed action has been taken
  • Communicate with the Medical Advisory Board on any case that needs additional review, may be outside the scope of the assigned medical provider’s training or expertise, or has presented a problem/issue with the assigned medical provider
  • Assist Provider Training team with ongoing training and development of medical providers by reporting all problematic medical provider trends/issues

Education and Experience Requirements

Additional Duties and Responsibilities 

  • Answer phone calls from medical providers
  • Attend meetings as directed
  • Communicate and assist other departments in a collaborative effort to expedite cases
  • Work effectively within a team dynamic
  • Adapt to new instructions, requests or procedures as provided
  • Maintain a high sense of urgency at all times
  • Ensure the confidentiality of Veterans’ records

Requirements 

  • High School Diploma or GED equivalent required
  • Self-starter
  • Intermediate knowledge of pertinent medical terminology
  • Advanced verbal and interpersonal skills
  • Advanced written communication skills, to include excellent grammar
  • Advanced reading and comprehension abilities
  • Advanced analytical skills and detail-oriented
  • Advanced multi-tasking skills
  • Advanced organizational and prioritization skills, with strong ability to meet strict deadlines with minimal supervision
  • Proficient typing skills
  • Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.

 Home Office Requirements

  • Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
  • Preferred Windows or Mac (no Chromebook) that is no more than 5 years old
    • OS for Windows – Windows 10
    • OS for Mac – Big Sur (11.0.1+); Catalina (10.15)
    • Preferred memory – 4+ GB
  • If you need an additional monitor, you will need to purchase separately with company reimbursement up to $120
  • Hardwired internet (ethernet) connection
  • Private work area and adequate power source

APPLY HERE

Social Media Specialist – Gilly Hicks (Remote)

Job Description

Hey, you! Yes, you, over there, agonizing over which emoji to put in your Insta caption ?. If that made you feel seen, keep reading. We’re looking for a Social Media Specialist who’s ready to dive headfirst into the digital happy place that is @GillyHicks. (Warning, you may encounter flowers, puppies, and/or smiley faces on the way down). We’re looking for a content rockstar who is equal parts strategic and creative–  someone ready to drive a brand who’s all about happy to the next level on social. This social media Swiss Army Knife will support the Social Marketing Manager in real-time strategy and daily execution of content on Gilly Hicks social channels, and be responsible for overseeing the planning, execution, and hindsight of weekly campaign tactics. Right brain feeling a little left out? No worries, we got you ?.  You’d also be working closely with the Creative Team to bring content to life both seasonally and weekly, and ensure that our chatty, fun, and sometimes (ok, uh…more than sometimes) feisty brand voice is maintained through all communication on our channels. Basically, we need YOU to bring #GillyHicksHappy to life, so get ready to dream BIG. ?

What will you be doing?

  • ​​​​Plan and execute social media content (i.e.: content + campaign ideation, creative briefing, and posting) – have a creative vision for the social feed and help facilitate it coming to life!
  • Plan and traffic all social projects through weekly process with creative & merchandising teams
  • Partner with copy team to engage with customers on social media through community management strategies 
  • Monitor industry creative best practices / trends and maintain competitive library of new content opportunities through weekly and monthly reporting
  • Monitor conversations on relevant social platforms to maintain relevant brand messaging and pause posting if necessary   
  • Maintain relationship with platform partners to resolve issues and maximize partnerships through feedback and consistent communication 
  • Coverage of weekly creative meetings and touchpoints to stay on top of upcoming projects and provide feedback/updates
  • Provide feedback on creative assets to make sure that our content is the best that it can be
  • Attend shoots/brand activations & potentially support in content capture that ladders up to the social content strategy (potentially some travel required)
  • Measure, analyze and report weekly & monthly campaign metrics and identify opportunities for improvement
  • Partner with Customer Service team on making sure brand voice is consistent

What will you need to bring?

  • ​​Bachelor’s degree required
  • 3-4 years of digital marketing or social media management experience
  • Curiosity and passion for all things social marketing – can tell us about all of the latest trends in digital and what brands are killing it and why
  • Expertise and familiarity with current and emerging social channels (Twitter, Instagram, TikTok, Pinterest, etc.)
  • Understanding of what an authentic brand voice sounds like and the ability to bring that to life through multiple avenues
  • A creative eye with the ability to create/post on-the-fly or reactive content
  • Outstanding communication and relationship building skills
  • Detail oriented and organized
  • Flexible and capable of changing and adapting to accommodate internal and external circumstances
  • Highly motivated and collaborative with a willingness to learn
  • Strategic, analytic and structured thinking ability
  • Fearlessness: be ready to dive right in, develop a point of view, and share it!

APPLY HERE

Data Capture Specialist

We’re seeking a Data Capture Specialist to join us.
As a Data Capture Specialist, you will be responsible for ensuring medical claims are processed in a timely manner by investigating and resolving carrier issues.

What you’ll do:

  • Translate insurance carriers that come from client electronic demographic files
  • Research pending medical claims to identify the appropriate carrier
  • Utilize cZar Reports to prioritize clients by volume/aging/SLA
  • Work alerts daily for any client cross referencing issues
  • Create carriers when required
  • Identify special client specific rules/carriers 
  • Work on special projects as needed

What you’ll bring to Zotec:

  • High School diploma or equivalent
  • Medical billing experience working with explanation of benefits (EOBs) and AR follow-up required
  • Detail oriented and must be self-motivated
  • Ability to multitask in a fast-paced environment
  • Strong attention to detail
  • Good problem solving skills
  • Ability to follow-through, assume responsibility and use good judgment
  • Ability to prioritize workload and meet specific goals and objectives timely
  • Ability to maintain professionalism in stressful situations
  • Ability to work as part of a team

We are passionate about empowering our employees to be extraordinary – and they continue to come through. So, if you are an Innovator, Collaborator and Doer, then welcome home. 

APPLY HERE