by twochickswithasidehustle | Aug 28, 2024 | Uncategorized
Job Description
Overview
BroadPath is hiring Data Entry Representatives to work remotely at home. A Data Entry Representative coordinates and performs the preparation, data entry, verification, and editing of complex and confidential data. Interacts with other departments to resolve problems and inquiries, and to establish and maintain efficient data and information flow. Operates as a primary source of information on specialized data files and records. Resolves problems and inconsistencies with data, ensuring data integrity is upheld.
Responsibilities
- Checks, verifies, and transfers data from electronic documents received into database systems using keyboard.
- Verifies data by comparing database record to source documents received and corrects data where necessary.
- Identifies additional data or further information needed based on data received and/or previously received.
- Checks completed work for accuracy.
- Sets tasks and or status of record, accordingly to data captured, to ensure the record is moved to the next stage.
- Comply with data integrity, security policies, and applicable laws/regulations.
Qualifications
- High school diploma or equivalent
- Minimum of 6 months of data entry experience
- Skill in the use of computers and related software applications.
- Proficiency with Microsoft Office products (Outlook, Word, and Excel)
- Word processing and/or data entry skills.
- Ability to handle personal and confidential patient information.
- Ability to communicate effectively, both orally and in writing.
- Ability to understand and follow specific instructions and procedures.
Systems Experience Required:
- 1 year healthcare experience
- Knowledge of Healthcare definitions, medical terminology, medical forms, and basic regulations
- Attention to detail and accuracy including closely monitoring all aspects of the job and continually checking processes and tasks.
- Effective communication skills including the ability to listen and follow instructions correctly and good written communication skills including the use of appropriate grammar and spelling.
Systems Experience Preferred:
- Previous Salesforce experience
Diversity Statement
At BroadPath, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!
Equal Employment Opportunity/Disability/Veterans
If you need accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process
BroadPath is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.
Compensation: BroadPath has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location
by twochickswithasidehustle | Aug 24, 2024 | Uncategorized
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high-quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.
The Quality Assurance Analyst will serve as a representative of the CDC-INFO contact centers’ Quality organization and will apply scoring guidelines provided in quality manuals and other monitoring documents to conduct Quality monitoring observations on telephone calls and e-mail written correspondence, handled by Customer Service Representatives to ensure contacts meet CDC-INFO’s established requirements and internal customer service performance standards.
**This is a bring your own device position which requires you to provide your own Smart Phone, personal computer, webcam, ^ headset with microphone (Tablets, iPads, and Chromebooks are not permitted.)**
**Must be available to work weekends.**
Essential Duties and Responsibilities:
– Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
– Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
– Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
– Provide feedback on call monitoring results.
– Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
-Conducts call monitoring sessions to ensure that agents are performing in accordance with established quality and performance standards
-Works with Customer Service Supervisors in assisting them in monitoring their team
-Follows procedures and directions to assess the quality of service provided by agents through monitoring incoming calls and other work types while focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures
-Provides feedback on call monitoring results to agents and other operational areas within the contact centers and to the client
-Participates in calibration sessions with the client and complies with calibration results
-Identifies and communicates trends with contact center management; compiles and verifies statistical reports regarding quality metrics for review by staff
-Maintains up to date knowledge of program and company regulations and policies and support those policies and procedures
-Adheres to policies and procedures as they relate to the confidentiality of information and protect personal identifiable information (PII)
Minimum Requirements:
-Requires a High School Diploma or GED
-Associate’s Degree preferred
-At least 3 years of related experience in call center monitoring, quality assurance, and/or customer service
-Knowledge of quality assurance and continuous improvement concepts, procedures, and processes
-Ability to meet call monitoring deadlines and perform with skill and accuracy
-Organizational, teamwork, and customer service skills. Must be able to prioritize and organize work and work successfully in a multi-task environment
-Excellent interpersonal skills
-Effective oral and written communication skills; strong typing ability required
**This is a bring your own device position which requires you to provide your own Smart Phone, personal computer, webcam, ^ headset with microphone (Tablets, iPads, and Chromebooks are not permitted.)**
Home Office Requirements:
-Hardwired internet (ethernet) connection.
-Internet download speed of 25mbps single upload or higher required (you can test this by going to www.speedtst.net).
-Private work area and adequate power source.
-Video calls may be requested on occasion. Proper background and attire is required.
Minimum Requirements
– High School diploma or equivalent with 1-3 years of experience.- May have training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant’s salary history will not be used in determining compensation.
Hourly Base Pay Minimum for this Position
$
18.20
Hourly Base Pay Maximum for this Position
$
26.44
by twochickswithasidehustle | Aug 23, 2024 | Uncategorized
Basic Information
Country
United States of America
Job Type
Freelance
Work Style
Remote
Description and Requirements
We are hiring freelance English & Spanish speaking Online Data Analyst’s for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography.
- Full Professional Proficiency in English & Spanish
- You must be living in The United States of America the last 2 consecutive years
- Ability to follow guidelines and do research online using search engines, online maps and website information
- You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in The United States of America
- Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance)
- Applicants must be 18 years or over. ID verification must be attached when submitting your application.
Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks.
Payment
Payment is based on successfully completed tasks, you can increase your earnings with higher productivity. You will need to read and follow the guidelines which is part of the paid task completion.
Additional Job Description
TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We offer flexible work-from-home opportunities for people with passion for languages. The jobs are part-time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. www.telusinternational.com
This is a freelance position on a flexible schedule – you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, eg verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. The project offers a variety of tasks, and work is paid per task.
Why Join the TELUS International AI Community?
• Earn extra income
• Access to our community wellbeing initiative
• Remote work & Location Independence
• Be your own boss
• Flexible Hours to fit in with your lifestyle
• Be a part of an online community
EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
by twochickswithasidehustle | Aug 23, 2024 | Uncategorized
Basic Information
Country
United States of America
Job Type
Freelance
Work Style
Remote
Description and Requirements
TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects.
We offer flexible work-from-home opportunities for people with passion for languages. The jobs are part-time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. www.telusinternational.com
We are hiring freelance English speaking Online Data Analysts for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography.
This is a freelance position on a flexible schedule – you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, eg verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed.
Requirements
- Full Professional Proficiency in English
- You must be living in The United States of America the last 2 consecutive years
- Ability to follow guidelines and do research online using search engines, online maps and website information
- You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in The United States of America
- Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance)
- Willingness to learn and adapt to changing guidelines and tasks
- Applicants must be 18 years or over.
Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks.
Why Join the TELUS International AI Community?
- Earn additional income with flexible hours to fit your lifestyle
- Better work-life balance
- Be your own boss
- Complimentary Well-Being package encompassing a wealth of well-being resources.
- Be part of an online community
PaymentRate of pay per task is inclusive of reading task guidelines. Payment will be issued in accordance with the terms of the contributor agreement upon successful completion of tasks.
Additional Job Description
We are hiring freelance English speaking Online Data Analyst’s for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography.
EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
by twochickswithasidehustle | Aug 21, 2024 | Uncategorized
Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 82M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.
We are looking for a junior legal support specialist to join our growing legal team! The successful candidate will be a resourceful self-starter, comfortable working in a fast-paced and dynamic environment and excellent at building strong relationships.
Location: Remote (Preference for SF area)
Responsibilities:
- Manage the legal team’s e-billing requirements in SimpleLegal, including onboarding new counsel and creating matters, working with outside counsel to resolve billing queries and collaborating with the Corptech team to manage integrations.
- Monitor and manage renewals for contracts owned by the legal team.
- Collaborate with legal team members to create new workflows in Ironclad and update existing workflows. Work cross functionally to manage Ironclad integrations.
- Assist with managing budgets for the legal team and planning team events.
- Provide general administrative and project management support to the legal team as needed.
Required Qualifications:
- 2+ years of experience supporting a legal team
- An interest in managing legal technologies
- Able to take initiative and manage projects independently
- Collaborative team player with excellent interpersonal skills
- Adaptable mindset with a positive attitude and willingness to pivot as needed to support the business
- Excellent attention to detail and focus on process improvement
- Excellent judgment and ability to handle sensitive and confidential information
- Excellent written and verbal communication skills
Preferred Qualifications
- Experience in-house or at a law firm
- Experience at a technology company
- Experience working with SimpleLegal
- Experience with Ironclad or other legal contracts management solutions
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is:
$111,700—$156,400 USD
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