by twochickswithasidehustle | Dec 29, 2021 | Uncategorized
Employer: Kuno Creative
About Kuno Creative
Are you interested in becoming an employee-owner at a leading digital marketing agency and Diamond HubSpot partner? We are employee-owned, continuously on the frontlines of buyer engagement. We do marketing that matters, helping companies make the world a better place. This mission penetrates our daily lives and well-being, and, ultimately, enables us to help clients achieve measurable results. All company profits are distributed to Kuno employees each year.
Responsibilities
The position requires a passionate and responsive individual who can deliver effective, aesthetic, on-brand, and on-strategy creative for websites, interactive content, product graphics, email promotional creative, social media graphics, and effective digital banner ads. The Digital Design Specialist will report directly to the Director of Digital Art and Director of Digital Experience.
General Responsibilities
- Produce the design of and facilitate production for websites, product graphics, brand logos and guidelines, social media graphics and banners, static and rich banner ads, email campaigns, and digital templates.
- Translate product positioning, existing research, and offline/online Marketing strategies into effective designs and visual communications.
- Work with internal and external developers to ensure that aesthetics are aligned with usability, accessibility, and web standards. Work with developers to ensure proper implementation within a web environment and ensure consistency and integrity of the creative vision.
- Work with Kuno marketing consultants to translate and create marketing requirements into compelling and immersive campaigns that produce results.
- Manage and produce digital design work within internal and external team environments.
- Strategically conduct wireframing strategies while taking that visual strategy and transforming it into simple, easy-to-use user interfaces.
- Ensure consistency of brand and creative across digital customer touch points.
- Provide design support to other needed client assets (ex: brand and promotional graphics, logos, identity design, sales and marketing presentations, collateral and print)
Requirements
Education & Training
Kuno uses HubSpot sales and marketing software for most clients. Experience with HubSpot is helpful but not required. You will be given access to the HubSpot Academy online courses for ongoing training and education. During the first six months of employment, you will be asked to complete several video courses that provide certifications for a variety of topics that will help you have the most success in this position. Most courses are composed of a few hours of watching videos followed by a short exam of around 50 multiple-choice questions. The certifications need to be renewed annually.
Job-Specific Requirements:
- Proven experience in digital design, website design, graphic design, graphic communications, and brand development with a strong passion for developing brand experiences and product marketing for B2B and B2C clientele.
- Minimum 3-5 years of successful professional design experience, preferably at a digital brand agency or on a digital marketing team.
- Strong portfolio of design work, showing solutions to business problems through effective brand design and communication.
- Able to present concepts and lead internal teams to the correct solution.
- Experience in web marketing/web design with a strong knowledge of HTML, Adobe Creative Suite, web design and development principles
- Deep knowledge of the web design processes and brand strategies
- Strong work ethic and personal accountability
- Must be able to effectively communicate in English using verbal and written skills
Benefits
*For U.S. based employees only
- Healthcare (medical, dental, vision, short/long-term disability, and life insurance)
- Paid Time Off (sick and vacation time) in addition to ten paid national holidays
- Six weeks paid medical/maternity/compassionate care leave; four weeks parental leave (for births, adoptions, or foster care placement)
- 401k with company match, fully vested
- Employee-owned company with profit-sharing
Compensation
- Based on industry knowledge, geography (cost of living), and work experience in comparison to other candidates at the same job level.
Mission
Kuno Creative’s mission is to help companies we believe in get results, and our success is fostered by our core values: Team Oriented… Proactive…Take Ownership. If you thrive in a collaborative, relationship-building environment, take initiative and use innovation to drive success, deliver quality work and take action to constantly improve, then we want you on our team!
Diversity & Inclusion
Kuno is proud to be an equal opportunity employer and is committed to creating a diverse environment. We are fully focused on promoting equality, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status.
Geography
Kuno has a fully remote workforce consisting of the top talent across the country.
APPLY HERE
by twochickswithasidehustle | Dec 29, 2021 | Uncategorized
DESCRIPTION
Come and join Amazon growing Fashion Chat Stylist Team! We are seeking passionate individuals who are experienced in fashion, styling and direct client communications who want to be a part of building a highly personalized styling experience. Candidates will chat and style with direct contact to customers via chat, video and new virtual platforms. As a chat stylist, you must be intuitive and creative with virtual product to create custom looks for customers whatever their needs. Candidates must be able to understand a broad customer base, be highly skilled with curation, trend and fit knowledge, and speak to the latest fashion. An ideal candidate will have experience in chat, clienteling, sales, and have a real desire to make a customer’s shopping experience engaging and seamless. Candidates must thrive in a start-up environment where they bring creativity, new perspectives and an ability to navigate an ambiguous and changing business. Candidates should be highly motivated, independent and have a passion for customer service in styling and fashion.
Job responsibilities
Our team’s operating hours are 5am-10pm PST/ 8am-1am EST, 7 days a week. Candidates must have the flexibility to work a variety of all shifts including nights/weekends/holidays. This is a virtual remote position hiring for employees located in Alabama, Arizona, Arkansas, California, Delaware, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Job responsibilities
· Utilize styling expertise, trainings, data and internal software programs to provide world class fashion recommendations to our customers.
· Offer expert styling advice that inspire our men’s or women’s customers through thoughtful curation of outfits.
· Build and retain a strong customer relationship by answering multiple concurrent inbound chats from customers with a positive, enthusiastic and conversational tone and solution-oriented mentality.
· Apply an exemplary customers service manner with strong communication and listening skills.
· Review customer profiles and preferences and reply to customer questions to achieve their personal style preferences, fit considerations, fashion trends and style.
· Strong written and verbal skill, provide comprehensive summaries and notes regarding customer interactions.
· Carry a high level of Ownership while prioritizing multiple tasks and deadlines, ensuring you lead with Customer Obsession.
· Proactively address customer concerns with confidence and provide transactional support for Customer Service team.
· Work independently and problem solve with minimal supervision.
· Leverage CRM data to review and exceed daily, weekly and monthly performance metrics.
· Comply with tasks assigned by manager, contributes and works well within virtual teams.
· Set achievable goals in line with current business goals.
BASIC QUALIFICATIONS
· Minimum 2+ years of experience in customer service chat.
· Minimum 2+ years relevant menswear/womenswear fashion-based experience which can include retail sales/styling, personal shopping, online styling, editorial styling, etc
· High school diploma or equivalent.
· Exceptional communication skills, including the ability to clearly and concisely communicate in writing and speech, as well as listen to and interpret customer needs.
· A strong fashion knowledge base including an array of brands, designers, styles, and trends.
· History of staying-up-to-date and knowledgeable of current and future fashion trends though such mediums as social media, print magazines, blogs, online, etc.
· Excellent time-management, organizational, and prioritization skills.
· Flexibility with full-time schedule, including shift assignments on weekends/evenings.
· Strong interpersonal skills.
· Basic knowledge of MS Office Suite; familiarity with multiple web browsers, window navigation and instant messenger tools.
· A high-level of passion for fashion and style.
· Possess flexibility to quickly adapt to changing customer and business needs.
·
PREFERRED QUALIFICATIONS
· Fashion Merchandising, or equivalent, degree
· Multi-lingual- Spanish would be added advantage
· AA or Bachelor’s degree
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation
APPLY HERE
by twochickswithasidehustle | Dec 29, 2021 | Uncategorized
Job Details
Description
DATA ENTRY OPERATOR
Systems & Methods, Inc. (SMI)
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 49th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
Position Overview
The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.
Required Skills:
- Must maintain a general understanding of policies and procedures
- Possess strong interpersonal skills using tact, patience and courtesy
- Maintain the ability to collect, research, organize and analyze data
- Possess the ability to work as a team member, but also independently at times with limited direction
- Successful at working in a fast-paced environment
- Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines
Required Experience:
- High School Diploma or equivalent required
- At least one year prior experience in the areas of data entry or other related field. Will accept equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
- Must be proficient in data entry skills including keyboard, mouse, 10 key pad
- Basic knowledge of Microsoft Office
Successful candidate must be able to work the following schedule:
Monday: Starting time 2:30 am until completion of work
Tuesday – Friday: Starting time 4:00 am until completion of work
Must have Private area to work and space to set-up equipment and High Speed Internet connection
Contingent on passing background check and drug test
Payrate: $12.50/hr
Perks:
- Work From Home!!!
- Paid Training
- $$$ Bi-annual Bonuses to those Who Qualify*! $$$
- Health Club Reimbursements
- Career Growth Opportunities
- Wear Your PJs, Holiday Gifts, Drive-Thru Lunches
- Exciting, Fun and Supportive Virtual Work Environment
- Coworkers Who Feel Like Family; We celebrate you!
APPLY HERE
by twochickswithasidehustle | Dec 29, 2021 | Uncategorized
WHAT WE OFFER
- Work From Home
- Personalized Coaching and Specialized Training and Development Sessions
- Competitive Salary and Compensation Incentives
- Tuition & Day Care Reimbursement
- Mental, dental, vision & life insurance.
- Company match for 401K
- Supplemental Insurances
- Casual Dress Code
- Community Involvement Opportunities
- Paid Time Off Incentives
- Rewards & Recognition for Stellar Performance
- Virtual Interviewing & Onboarding
WHAT YOU’LL BE DOING
- Monitor calls from sales or service teams and provides feedback to drive quality across all Etech campaigns.
- Monitors, dispositions, scores and provides QA feedback on calls and/or chats.
- Assesses quality adherence based on QA audit form per account.
- Prepares for and actively participate in Calibration session when needed.
- Effectively communicates with internal and external clients
- Works with a sense of urgency and meets all deadlines with proactive communication concerning timelines
- Takes responsibility and initiative to develop core skills and competencies being involved in every facet of personal development.
- Is flexible in an environment by championing and embracing change.
WHAT WE EXPECT YOU TO HAVE
- High school diploma or general education degree (GED).
- Relevant QA experience or one-year call center agent experience or leadership experience.
- Knowledge of basic computer operations including keyboarding, proper English grammar and syntax, Company policies and procedures as outlined in Employee handbook.
- Ability to communicate information to internal customers, peers, external clients/customers, and enter information into monitoring tool. Must be fluent and able to demonstrate skills in – MS Excel, MS PowerPoint, impeccable grammar, spelling and reading skills. Ability to communicate in a professional manner, verbally and in writing.
- Ability to effectively monitor team members by using the Etech Insights tools and provide summarized feedback in English to leaders when required.
- Valid driver’s license or other Government issued photo ID.
APPLY HERE
by twochickswithasidehustle | Dec 29, 2021 | Uncategorized
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Fulltime REMOTE Position
Must have HS Diploma/GED
Must be at least 18 years old
Starting pay- $16hr
Are you looking to advance with Conduent? We are currently seeking to expand the Quality Department to support the USAC account.
Conduent staff members understand the vision, mission, and guiding principles, as well as the quality policies, objectives, and critical processes of the EBBP Program and the strategic and systematic approach that is necessary to achieve them. We achieve excellence by encouraging a quality culture with set standards, well defined goals and clear channels of communication. It is the combined responsibility of all EBBP Program personnel to practice and uphold the program’s quality goals.
This list describes the Quality goals for the EBBP Program.
- To provide excellent and timely customer service to both internal and external customers through diligent adherence to our contractual obligations
- To continually seek ways to improve the processes and practices that are required to meet project commitments
- To provide accurate reporting on a regular and timely basis as requested
- To provide transparent and professional avenues of communication with everyone we do business with
Quality Analyst Criteria
- Flexible- able to work ANY shift 9am- 9pm(We support ALL SHIFTS) days off WILL VARY based on the monthly QA schedule of deliverables/ will be required to cover other QA teams
- Attendance- Pattern of positive attendance in the last 30 days-No pattern of Absences or Tardies. Must be dependable and able to support team at any time(Attendance report will be requested from Supervisor for any applicant)
- 3 month average Pass Rate must be above 85%
- Professional attitude -dress- positive attitude -Team driven
- No corrective action Written or above in the last 90 days(includes Policy Violations)
- Proficient with Excel spreadsheets and workbooks(able to create and maintain)
- Excellent Verbal and Written skills- (Tested real time in interview)
- Efficient Time Management skills- accountability for time-sensitive projects/weekly reports
Quality Analyst Responsibilities
- Must be able to accurately Audit/Complete/Correct Manual Reviews with 100% accuracy- Content- Grammar-Spelling -Format
- Perform Daily call monitoring up to 30 per day(per Monthly Schedule)
- Perform Training Lab Call Monitoring/Side by Sides and Manual Review Audits( per class schedule)
- Complete Daily Manual Review Audits(up to 250wkly depending on Monthly schedule)
- Conduct Supervisor Calibrations and provide Feedback
- Conduct Weekly Team Lead Quality meetings for reporting and coaching feedback
- Provide Weekly/ Monthly Reporting to Client on Calls Reviewed-Contact Form Accuracy Rate- Manual Reviews/ Inbox accuracy
- Assist with call volume or Manual review volume as needed
- Able to create and implement processes based on the QASP and SOPs for Quality
We offer:
- Medical, dental and vision Insurance
- Paid time-off
- The opportunity to contribute to a 401(k)
- Paid training
APPLY HERE
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