by twochickswithasidehustle | Aug 9, 2024 | Uncategorized
DESCRIPTION
Amazon’s Perfect Order Experience team works to ensure that buyers receive authentic products in the condition and with the functionality they are expecting. We design and implement policies, tools, and technology innovations to protect the buying experience on Amazon. Our greatest challenge is protecting Buyer trust without unjustly harming good selling partners. To strike the right balance, we invest in mechanisms which allow us to accurately identify and mitigate risk, and to quickly correct and learn from our mistakes. This strategy includes continuously evolving enforcement policies, iterating our Machine Learning risk models, and exercising high‐judgement decision‐making where we cannot apply automation.
Our team is looking for a Risk Specialist to implement protections on brands to mitigate fraudulent activity in our marketplaces. As a Risk Specialist, you will be expected to accurately identify gaps and mitigate risks observed in our current mechanisms and policies, and provide recommendations by exercising professional judgement. You will design and facilitate the implementation of these recommendations from end to end while managing stakeholder expectations and providing status updates.
Key job responsibilities
An ideal candidate will have the ability to:
– Compile, organize, prepare, and maintain an assortment of records, reports, and information in an effective manner.
– Use independent judgement in routine and non-routine situations.
– Plan, organize, and/or prioritize daily assignments and work activities.
– Comprehend and apply policies and procedures.
– In accordance with Amazon’s inauthentic and safety standards, plan, perform, supervise, and coordinate the completion of assigned Perfect Order Experience projects within deadlines
– Identify gaps and mitigate risks observed in our current mechanisms and policies to increase efficiency and effectiveness of operations by providing recommendations using professional judgement to safeguard Amazon’s global marketplaces.
– Establish teamwork by liaising with other Perfect Order Experience team members, by disseminating new information and ideas, by accepting constructive feedback, and by proactively engaging in new assignments when appropriate.
– Understand the work of other team members and challenge their understanding of current mechanisms and policies in order to further mitigate the risk of Buyers receiving inauthentic products.
– Work closely with stakeholders within Customer and Brand Trust by communicating appropriately to process owners and management during and at the conclusion of project. Perform follow up procedures to ensure agreed-upon controls have been implemented.
– Prevent Seller Partner friction by maintaining excellent relations with stakeholders and Selling Partners while communicating issues, concerns, and recommendations.
– Ability to manage multiple competing priorities
– Ability to prioritize in an ambiguous environment
– Adept at being a change agent by bringing solutions/ideas to tackle any problem
We are open to hiring candidates to work out of one of the following locations:
Virtual Location – USA
BASIC QUALIFICATIONS
– Minimum 2+ years of relevant risk experience with any of the following: consulting, program management, business intelligence/data analyst
– Demonstrated ability to independently exercise high judgment when policies are not well-defined
– Demonstrated ability to independently perform root-cause analysis for complex and highly technical problems, and facilitate end-to-end implementation for scalable operational excellence
– Excellent collaboration and communication skills including for data-analysis and reporting
– Ability to ingest and interpret large data sets including in-depth experience with MS Excel
PREFERRED QUALIFICATIONS
– Bachelor’s Degree
– Demonstrated ability in handling strategic and confidential projects
– Familiarity with multiple analytic tools, databases, and techniques
– Ability to function effectively in a dynamic, fast-paced environment
– Knowledge about retail and social media ecosystems
– Proficient in SQL, data manipulation
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $107,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
by twochickswithasidehustle | Aug 8, 2024 | Uncategorized
locationsUS Nationwide – Remotetime typeFull timeposted onPosted 2 Days Agojob requisition idJR104353
Job Description
SUMMARY: The Billing Analyst compiles, validates, and analyzes data in order to prepare accurate and timely customer invoices, schedules, reconciliations, and journal entries to ensure the company’s flow of cash and revenue. This information is critical to support timely and accurate monthly close procedures and supporting schedules.
ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
- Responsible for processing (manually or via a BOT process) and validating monthly invoices for assigned lines of business by compiling and reconciling billing data from multiple sources
- Reviews monthly invoices ensuring billing activity is booked to the correct revenue accounts and is recognized properly in accordance with revenue recognition policy
- Collaborate with relationship managers, finance, and IT to ensure accurate billing and identify variances to work to resolution
- Prepares close schedules, accruals, journal entries, G/L account reconciliations, accounting activity reconciliations, and audit support to ensure SOX controls compliance
- Researches and responds to relationship Business Partners regarding customer billing inquiries
- Prepares and maintains a monthly manual aging to report on past due balances used to determine CECL allowance
- Performs monthly reconciliations of other account receivable balances to supporting documentation
- Demonstrate effective decision-making skills, applying critical thinking to understand short-terms and long-term impact
- Cross-train withing the department to act as back-up support for team members
- Maintain accurate and updated procedures and support process improvement
- Apply core competencies including Effective Communication, Accountability, Prioritization, Ownership, Technical Acumen, Operational Excellence, and Proactiveness
MINIMUM REQUIRED QUALIFICATIONS:
- Two (2) years of Accounts Receivable Billing experience
- Advanced Excel skills
- Netsuite
OTHER REQUIRED QUALIFICATIONS:
- Computer literate in Microsoft Office, Windows 10
- Aptitude to multi-task effectively and prioritize work in a fast-paced work environment with daily/monthly deadlines
- Prior exposure to SOX controls and the ability to quickly and appropriately respond to external Auditor inquiries a strong advantage
- Highly ethical professional with strong business acumen
- Ability to be exacting, thorough and with a high level of attentive to detail, while still meeting deadlines
- Analyze and resolve problems, offer sound solutions where needed
- Strong teamwork and communication skills
- Ability to clear the required background check
DESIRED QUALIFICATIONS:
- Bachelor’s degree (preferably in accounting)
- Understanding of accounting and/or revenue processes
- Understanding of SOX compliance
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is virtual and open to residents of the 50 states, D.C.
COMPENSATION & BENEFITS: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.
We anticipate the salary range to be $50,384.00 – $98,992.80. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
Job TypeRegular
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
by twochickswithasidehustle | Aug 8, 2024 | Uncategorized
locationsRemotetime typeFull timeposted onPosted 10 Days Agojob requisition idR-100937
Job Description:
Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
Job Summary:
The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all required tasks are performed in a consistent, timely, and highly professional manner. The Manager of Operation ensures objectives, principals, values, mission and foundation are clearly stated. The position also ensures that operational activities are strategically organized and focused on achievement of regional and company-wide cultural and operational goals. The Manager of Operations will do so with an emphasis on employee engagement and development, work quality, operational efficiency, long and short-term planning, customer-oriented thinking and P&L profitability. The Manager of Operations will work closely with the Director of Operations and other leaders to implement processes that will ensure exemplary member experience and market-leading performance quality.
Essential Job Functions:
Organizational Leadership
- Set the tone and vision for the respective, leading with compassion, respect, accountability and innovation
- Organize, lead, and participate, as needed, in client meetings to ensure existing programs and services meet and/or exceed customer expectations.
- Lead a team of functional release of information specialists to achieve goals and objectives quickly, efficiently and profitably
- Possess strong leadership skills through delegation of tasks, making sound decisions quickly while maintaining a focus on the results expected and in the development of the individuals in the organization
- Work with other regional counterparts to ensure standardization of optimal processes
- Set parameters and guidelines to measure performance to objectives
Employee responsibilities
- Hire and retain talent, provide clear direction and accountability to employees, coach and mentor key employees, and maintain core values and culture, including performance management of employees
- Daily onsite coverage, if applicable, and the arrangement for backup coverage if on PTO or OOO
- Time and attendance schedule standards maintained and adhered to
- Work with domestic and global partners to maintain excellent turnaround time and quality standards for release of information; also includes maintaining updated SOPs and ensuring training is completed
- Weekly 1on1 calls with direct reports
Client Responsibilities
- New client implementation and customized project management to meet client needs
- Scheduling and/or attending calls and timely response communication with Client and internal Sharecare leadership including review and follow-up to daily report management
- Prepare monthly portfolio presentations for senior leadership
- Maintain process instructions and update as needed along with performing ongoing client specific training with associates
- Partner with solutions and IT to troubleshoot connectivity when issues arise (known ongoing issues)
- Monitor daily tracking and respond to client concerns and questions around delivery and quality
Financial Management
- Assist in the development of annual budgeting and fiscal planning as required
- Review, analyze, understand, and improve daily, weekly, monthly and quarterly financial performance with respect to revenue, expenses, profits and margins
- Continually seek new opportunities to advance Sharecare’s market presence through cultivating existing client relationships and assisting in assessing potential growth areas
Primary Customer Service Responsibilities
- Assist in strengthening existing client relations
- Identify opportunities for growth
- Facilitate the development of new relations on existing accounts or new accounts
- Heavy coordination with Client Success to ensure total customer satisfaction
Physical Requirements:
- Ability to sit or stand for long periods of time
- Physical ability to lift and carry 25 lbs. of materials
- Speaking and hearing ability sufficient to effectively communicate
- Eye/hand coordination, hearing and visual acuity necessary for day-to-day tasks
HIPAA/Compliance:
- Maintain privacy of all patient, employee and volunteer information and access such information only on a need to know basis for business purposes
- Comply with all regulations regarding corporate integrity and security obligations
- Report unethical, fraudulent or unlawful behavior or activity
- Maintain current and annual HIPAA certification
Qualifications:
- Bachelor’s degree and prior experience, preferred
- Extremely team oriented
- High proficiency in Microsoft products required, Outlook, Word and Excel
- Ability to work well in fast-paced, multi-tasking environment while prioritizing and meeting deadlines
- Superior communication skills
- Outstanding customer service with strong negotiation skills
- Detail oriented, with strong analytical skills and effective problem-solving skills
- Ability to handle confidential materials and information in a professional manner
- Availability to travel as needed; could be extensive and include overnight stays
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
by twochickswithasidehustle | Aug 8, 2024 | Uncategorized
Job Description:
Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
Job Summary:
This position is responsible for completing Disability/ FMLA forms in a timely and efficient manner, ensuring accuracy and providing patients and clients with the highest quality product and customer service. Applicants should have familiarity with medical terminology and medical office processes and procedures. Experience with Disability/ FMLA forms is preferred. The candidate will also demonstrate that they are culturally aligned with Sharecare, by displaying and working within the values of Servant Leadership, Family, Compassion, Accountability and Respect for their leader and their peers. They will be innovative, open to change, and display honesty and integrity in all that they do.
Essential Job Functions:
• Complete Disability/FMLA forms by utilizing industry standard responses per the type of specialty practice.
• Establish and maintain a professional relationship with all account clients.
• Communicate by email or telephone with patients and physician coordinators about Disability/FMLA paperwork in a timely manner.
• Strong understanding of medical terminology and familiarity with ICD-10 coding.
• Proficiency in using Electronic Health Record (HER)systems.
• Understand and abide by all HIPAA Privacy and Security Laws.
• Meet and adhere to Attendance and Schedule, Production and Metrics, and Quality Goals.
• Extract Disability Forms from all EMR Accounts to ensure that all requests are received and Provide proper Data Entry into HDS with proper PHI Guidelines.
• Navigate and learn various Electronic Medical Record Systems.
• Apply appropriate medical information to ensure the patient’s disability is accurately captured.
• Add medical records when requested for patients or requesters, with proper adherence to HIPAA and HITECH compliance training and laws .
• Ensure patient’s disability forms are completed after payment within 5-7 days (Turnaround Time).
• Deliver Completed Disability Form to either the patient or the client.
• Excellent attention to detail and accuracy in completing forms and documents.
Qualifications:
• 1 year prior experience in a medical records department or like setting.
• Strong computer software experience: general working knowledge of Microsoft Word & PDF.
• Exceptional Written and Verbal Communication Skills.
• Good critical thinking Skills.
• Must be able to type 50 wpm.
• Adapt to new process changes and driven to complete various tasks.
• Must be self-motivated, a team player, and have proven customer satisfaction skills.
Physical Requirements:
• Ability to sit or stand for long periods of time.
• Physical ability to lift and carry 25 lbs. of materials.
• Manual dexterity and strength sufficient enough to enter information via computer keyboard for long periods of time, to write notes and information needed, and to pick up and hold paperwork, supplies and other items.
• Eyesight sufficient to effectively read documents and to accurately view information on a computer monitor.
• Speaking and hearing ability sufficient to effectively communicate.
• Eye/hand coordination, hearing and visual acuity necessary for day to day tasks.
Information Governance Accountabilities:
• A high-level understanding of the organization’s information governance program and role-specific accountabilities.
• A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization’s data and information.
• Commitment to discuss questions and recommendations about processes and any observed variations in performing tasks in order to ensure a standardized approach to work and services provided.
• Participation in education as required for corporate compliance and role-specific functions and tasks.
HIPPA/ Compliance:
• Maintain privacy of all patient, employee, and volunteer information and access such information only on a need to know basis for business purposes.
• Comply with all regulations regarding corporate integrity and security obligations.
• Report unethical, fraudulent, or unlawful behavior or activity.
• Maintain current and yearly HIPAA certification.
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
by twochickswithasidehustle | Aug 8, 2024 | Uncategorized
REMOTEApply
Roadie, a UPS Company, is a logistics management and crowdsourced delivery platform. Founded in 2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide – allowing businesses to offer their customers delivery optionality for almost any industry, from airlines to artisans.
Our Trust & Safety team members work together to provide tactical operations to tackle issues that introduce risk and jeopardize safety within the platform. In this role you will report directly to a Trust & Safety Team Lead within a specialized division. You will use your keen eye for details and excellent problem solving skills to identify and prevent fraudulent behavior, and take pride in knowing that you are upholding the Roadie brand by ensuring trust and safety for our users.
What You’ll Do
- Identify, thoroughly investigate, and resolve fraudulent-related issues on the Roadie platform
- Leverage data to identify patterns and trends in fraudulent activity
- Identify procedural gaps to develop efficiency and effectiveness within the team
- Manage critical and high-risk situations appropriately and with a sense of urgency
- Adjudicate user consumer reports while adhering to geographic compliance & regulations
- Validate the authenticity of user identification
- Adhere to legal and risk-related policies and procedures
- Partner with various stakeholders to implement fraud mitigation tactics and support change management efforts
- Investigate, audit, and decision on sender Gig related claims
- Research industry standards and best practices to improve internal processes
- Reduce company losses by assessing internal and external liabilities
- Partner with law enforcement as needed when managing ongoing investigations
What You Bring
- At least 1 year experience in a customer or technical support role
- At least 1 year experience in a compliance or operations-related role
- Exceptional verbal and written communication skills, with an ability to empathize and establish trust
- Knack for problem solving using investigative and analytical skills
- Proficiency in Salesforce or other CRM systems
- Demonstrated ability to execute consistently with high attention to detail, accuracy, and adherence to detailed and complex procedural requirements
- Thrive in a fast-paced and agile environment, and navigate ambiguity with ease
Why Roadie?
- Competitive compensation packages
- 100% covered health insurance premiums for yourself
- 401k with company match
- Tuition and student loan repayment assistance (that’s right – Roadie will contribute directly to your existing student loans!)
- Flexible work schedule with unlimited PTO
- Monthly 3-day weekends
- Monthly WFH stipend
- Paid sabbatical leave- tenured team members are given time to rest, relax, and explore
- The technology you need to get the job done
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