Fraud & Payments Support Associate (Seasonal)

by twochickswithasidehustle | Sep 16, 2024 | Uncategorized

Hi, we’re Underdog!

We’re the fastest-growing sports gaming company ever.

We build innovative games and products for American sports fans.

Founded in 2020, our team built four of today’s most widely played fantasy games and recently launched our Underdog Sportsbook. We are the only sportsbook to ever launch on our own home grown technology, which allows us to build different and innovative experiences. We believe there’s so much more to be built for sports fans, and we’ll continue to win by building the best products and experiences for our customers.

The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.

At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.

About the role:

• Review high volumes of data with meticulous attention to detail and strong analytical skills
• Gather information from users in order to efficiently reach solutions by cross-collaborating with teams from several different departments
• Create a lasting impression on every user through transparent, open, and honest communication
• Identify and implement process improvements within fraud and payment workflows
• Show up everyday with a positive attitude and excited to help the team collectively reach its goals
• Work in a dynamic and fast-paced environment where every transaction handled is critical to our customers’ experience and trust in our platform
• Assist in facilitating a smooth and seamless onboarding experience for users, ensuring their successful adoption of the app

Who you are:

• Flexible weekday & weekend availability due to varying shifts
• An optimistic and proactive individual, dedicated to finding solutions
• A versatile team player, adept at navigating diverse situations with ease
• A clear and concise communicator, with an emphasis on writing skills
• A receptive individual who embraces new perspectives and approaches
• An insatiably curious learner, driven to acquire new knowledge daily
• A customer service expert, delivering exceptional support by showcasing deep product expertise
• Proficient multitasker, committed to delivering high-quality work across various tasks

Even better if you have:

• 1-2 years of fraud support or related experience
• Experience with Intercom (or other ticketing processor systems)
• Fantasy Sports and/or Sports Betting knowledge

Our target starting base salary range for this position is $20/hr, plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.  

This position may require sports betting licensure based on certain state regulations.

Underdog is an equal opportunity employer and doesn’t discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic.

Medical Scheduler- Remote

by twochickswithasidehustle | Sep 16, 2024 | Uncategorized

FORM Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. FORM provides high-quality expert care and leverages technology to enhance the patient experience. All FORM patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect. 

Founded in 2019, FORM is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together. 

About the Role:

We are looking for an experienced Medical Scheduler who excels in a collaborative telemedicine environment. The ideal candidate will have strong interpersonal, critical thinking, and organizational skills and be excited to join a healthcare startup focused on helping patients achieve sustained weight loss for healthier, happier lives. In this role, you will manage high-volume provider scheduling and work with a growing team to improve processes, provide feedback on scheduling tools, and develop best practices. You will also help refine scheduling workflows and implement scalable procedures to ensure smooth operations as we grow. 

This is a full-time, remote position serving patients in the Central/Pactific time zones, with working hours from 10 AM – 6 PM CT or 9 AM – 5 PM PT

Key responsibilities include:

• Manage and schedule new and existing patient appointments to ensure timely scheduling.
• Maintain accurate and up-to-date patient records and appointment schedules.
• Utilize an internal scheduling tool to optimize provider utilization. Assess clinician schedules to determine focus areas and availability.
• Work with practice operations to allocate resources and time slots appropriately.
• Confirm appointments with patients and send reminders. Handle cancellations, rescheduling, and rejoining requests.
• Suggest and implement workflows to enhance efficiency and patient experience.
• File and manage documentation in patient charts, including medical records, prior authorizations, referrals, and determinations.
• Communicate with patients to resolve scheduling issues and troubleshoot any conflicts or concerns.
• Continuously improve scheduling processes to enhance efficiency and support the organization’s growth.
• Implement new procedures to ensure scalability and seamless scheduling operations as the practice expands.
• Perform other duties as assigned

You’ll be successful in this role because you have:

• Minimum of 2 years’ experience in medical scheduling within a high-volume setting. Experience working with multiple providers across states is highly preferred.
• Experience in a startup medical practice is preferred
• Experience supporting Providers in a multi-state telehealth practice.
• Possess Electronic Medical Record (EMR) experience and a solid understanding of medical terminology.
• Exhibits strong organizational skills and effective prioritization.
• Excels in managing tasks individually as well as in a team environment.
• Demonstrates excellent verbal and written communication skills, with experience in both asynchronous and synchronous patient communication.
• Possess strong computer skills, including experience with Google Suite and the ability to work comfortably with custom-built and evolving IT systems.

More about FORM’s benefits:

• Competitive compensation and equity in a high growth start-up
• Comprehensive health benefits (medical, dental, vision) 
• 401k Program
• Flexible work schedules and paid time off
• Paid parental leave

FORM Health’s commitment to building a diverse, equitable, and inclusive work environment:

FORM Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment.

Hourly Pay Range

$16 – $22 USD

Final Documents Specialist

by twochickswithasidehustle | Sep 16, 2024 | Uncategorized

CrossCountry Mortgage (CCM) is the nation’s number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America’s fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Final Documents Specialist will perform a formal review and inspection of all trailing loan documents to ensure accuracy and completeness within the designated time frame. Follow up via phone or email on pending documents. Record (check-in) documents as they are received and any comments into the database. Manage a working pipeline of loans. Monitor reports to track outstanding documents. File and retrieve documents as necessary and ship to destination. Perform audit on documents received and capture required data elements and comments in the LOS system. This position operates within Eastern Standard Time Zone working hours to support the East Coast region.

Job Responsibilities:

• Receive incoming trailing documents through various mail sources, opens and preps for imaging, scans documents into LOS system and identifies Investor on the loan for determination of mailing the trailing document to the investor.
• Perform data entry in LOS system marking document as received, and enter date shipped to the Investor of record.
• Pull reports from LOS system to identify the aged trailing documents currently outstanding with investors.
• Monitor aged trailing documents in an active pipeline.
• Perform follow-ups with Settlement Companies and Attorneys’ offices to obtain aged missing documents outstanding for delivery to the Investors.
• Obtain Certified True Copies of Mortgage/Deed of Trust from County Recorder Offices and/or final Title Policy copies from Settlement Agents or Attorney’s Offices when determined that the document has been lost or aged.
• Prepare Scrivener’s Affidavits and Assignments as needed and have signed by the Executive Team for recording.
• Monitor and answer general questions being received in the Final Docs Team e-mail box.
• Perform weekly reviews of trailing documents received that were not sold to an investor at time of receipt to determine if an Investor has been assigned for delivery of the trailing documents received
• Work with Investors, Internal departments, and Settlement/Attorney offices to cure defects found in the Mortgage/Deed of Trust or Final Title Policy including re-recording if needed.

Qualifications and Skills:

• High School Diploma or Equivalent.
• One year of residential mortgage experience.
• Knowledge of Ellie Mae Encompass 360.
• Knowledge of Mortgage Loan documents and Title work experience preferred.
• Excellent customer service skills.
• Proficient in Microsoft Word and Excel.
• Must be able to stand for long periods of time and lift up to 25lbs.

Pay Range:

• Base Pay: $18.00 – $20.00
• The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Lead Labeling Specialist

by twochickswithasidehustle | Sep 16, 2024 | Uncategorized

Work ScheduleStandard (Mon-Fri)

Environmental ConditionsOffice

Job Description

Job Description (This position will be remote with occasional requirement to be on-site)

Join Thermo Fisher Scientific to do meaningful work and grow in a culture that fosters development. Our company invests heavily in R&D and empowers employees to make a difference with revenue exceeding $40 billion.

Job summary

This candidate will help with the design and upkeep of label and insert components used in a cGMP regulated diagnostic reagent manufacturing facility. Moreover, this individual will work together with different departments on-site to identify and complete label/insert enhancements, including projects that help reduce costs.

Primary Responsibilities:

• Provide label expertise and ownership with responsibilities such as creating change orders, artwork updates to labels and IFUs, bartender and POD files, CCNs, ePCNs, and RCCM cards.
• Assist with design recommendations, equipment strategies, process flow, resolution, training, and mentoring.
• Plan and conduct the design and development of new and revised labels and/or artwork for products.
• Determine and successfully implement labeling improvements to enhance efficiency and reduce costs.

Knowledge, Skills, Abilities:

• Demonstrated ability to lead and improve a label printing process in medical devices.
• Familiarity with label printing processes and labeling equipment.
• Good time management, organization, and project management skills.
• Strong problem-solving abilities and effective presentation skills.
• Strong knowledge of label vision and printing software (Bartender, NiceLabel, Zebra Printers, CIV Vision Systems, LVS Vision systems).
• Proven ability to work collaboratively with cross-functional teams.

Physical Requirements:

• Business casual office environment.
• Some time will be spent in a cGMP manufacturing environment in which designated PPE will be required.
• Position will require sitting and standing, with remote work allowed and occasional on-site requirements.
• Employee may occasionally lift and/or move up to 50 pounds.

Payroll Associate – 100% Remote – 20 hrs weekly

by twochickswithasidehustle | Sep 16, 2024 | Uncategorized

Description

Kforce’s client, a health care services company headquartered in NY, is seeking a Part Time Payroll Associate in a 100% remote role. This is a permanent position – hours will be 20 hours a week. Summary: This company has a leadership team that has created a friendly and collaborative culture. The Payroll Associate will work with the best of the best including a world class CFO and Controller. This is a great work life balance job. The expected work schedule is Monday and Tuesdays 9 to 5 pm ET and Fridays 9 am to 1 pm, but this is a company that historically has had flexible start and end times and flexibility when work gets done. Duties will include:

• Processing payroll biweekly
• Workday

Requirements

• 2+ years of payroll processing experience
• Workday experience
• Strong communication skills
• Attention to detail
• Ability to hit deadlines

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce’s sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.