by twochickswithasidehustle | Aug 14, 2024 | Uncategorized
Garner’s mission is to transform the healthcare economy, delivering high quality and affordable care for all. By helping employers restructure their healthcare benefit to provide clear incentives and data-driven insights, we direct employees to higher quality and lower cost healthcare providers. The result is that patients get better health outcomes while doctors are rewarded for practicing well, not performing more procedures. We are backed by top-tier venture capital firms, are growing rapidly and looking to expand our team.
Garner is looking for a full-time Claims Associate to join our high-growth Claims Processing team.
The Claims Processing team is responsible for ensuring that our members’ claims get paid accurately and quickly. We do this by evaluating claim submissions and supporting members through the process. Ultimately, we strive to deliver a best-in-class “claims experience” for every member.
In this role, you will be on the front line of our team, evaluating claim submissions and interacting with members via chat, email, and phone to help them navigate the claims process. You will become an expert on Garner’s product, claims processing standards, and the needs of our members. The Claims Processing team is a key touchpoint for our members, so you should be passionate about helping people and a proactive problem solver.
To ensure that we can respond to issues in real time, this role has some schedule requirements. Current operations run weekdays during East Coast business hours, though that may change in the future as needs dictate. This position is fully remote.
Responsibilities Include:
- Evaluating claims to determine whether they qualify for reimbursement
- Delivering exceptional service to our members via phone, chat, and email, offering education and guidance to help them navigate the Garner claims process
- Following documented best practices for handling claims and communicating with members; suggesting process improvements as you identify them
- Manage and organize workload using Garner’s platform and tools, including Zendesk and G Suite
- Achieving pre-defined goals for claims processing volume, efficiency, and quality
- Triaging and escalating complex and urgent member situations
- Retaining detail-oriented working knowledge of Garner processes and healthcare billing practices
- Relaying member feedback to leadership teams to improve Garner’s solution
The Ideal Candidate Has:
- A passion for helping people solve their problems with an ability to think creatively and empathetically
- Experience working in a customer-facing or operations environment with demonstrated experience staying calm under pressure
- Excellent written and verbal communication skills
- A high level of detail- and process-orientation, digital organization, and resourcefulness
- A desire to work in a rapidly evolving startup environment; comfortable with some ambiguity
- A desire to be a part of our mission to improve the healthcare system
- A quiet and distraction-free work environment with a reliable internet connection (ability to hard wire if needed strongly preferred)
- A bachelor’s degree is preferred but not required
The target salary range for this position is: $20-22/hour. Individual compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans.
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
Beware of job scam fraudsters! Our recruiters use getgarner.com email addresses exclusively. We do not post open roles on Indeed, conduct interviews via text, instant message, or Teams and we do not ask candidates to download software, purchase equipment through us, or to provide sensitive information such as bank account or social security numbers. If you have been contacted by someone claiming to be a Garner recruiter or hiring manager from a different domain about a job offer, please report it as potential job fraud to law enforcement here and to [email protected]
by twochickswithasidehustle | Aug 12, 2024 | Uncategorized
Description
Keywords is seeking highly skilled and detail-oriented Live Captioner Editors for Real-Time Captioning Creation. As a Live Captioner Editor, you will play a crucial role in providing real-time captioning for various events, presentations, and broadcasts. You will be responsible for ensuring the accuracy and quality of the captions, providing an accessible experience for our viewers. This is an exciting opportunity for individuals with excellent typing skills and a passion for captioning to join our team.
Responsibilities
- Create and edit real-time captions for live events, presentations, and broadcasts
- Ensure the accuracy and synchronization of captions with the audio content
- Adhere to captioning guidelines and standards to provide an accessible experience for viewers
- Collaborate with the production team to meet captioning requirements and deadlines
- Conduct quality checks and revisions to maintain the highest standards of captioning
- Stay updated with the latest industry trends and advancements in real-time captioning technology.
Requirements
If you would like to pursue freelance translation opportunities with us, please send us your CV in English, providing detailed information regarding your subtitling experience.
Please make sure your CV shows us that you meet the following basic requirements:
- Proficiency in English US/UK as a native speaker.
- Proficiency in using professional captioning software and equipment
- Strong attention to detail and ability to maintain accuracy under tight deadlines
- Extensive knowledge of captioning guidelines, including caption placement and formatting
- Familiarity with various captioning formats, such as WebVTT, and SRT
- Exceptional communication skills, both written and verbal
- Ability to work well independently and collaboratively as part of a team
- Flexibility to work outside normal business hours and on weekends, as needed
- Prior experience in live broadcasting or media production is a must.
We apologize in advance for not being able to reply to the candidates who do not meet the listed requirements
by twochickswithasidehustle | Aug 12, 2024 | Uncategorized
This assignment posting is for an Agency Worker opportunity with Dotdash Meredith. The Agency Worker is paid by a staffing agency employer. Agency Workers will receive a W2 from the staffing agency reporting their earnings for tax purposes.
Dotdash Meredith is looking for a remote fact checker to support the Finance team. In this role, you will fact check existing financial content to ensure the information cited is accurate and supported by reputable sources. You will also ensure that content contains up-to-date information and that the language used is not misleading or inaccurate. A background in financial content fact checking is necessary for this position. Successful candidates will be passionate and knowledgeable about retirement accounts, health and life insurance, brokerage firms, savings and CDs, mortgages, loans, and other critical finance topics.
Assignment Responsibilities:
The rate for this role is between $25-$27/hour, depending on experience. This is a remote position, but applicants must live within the United States and be available to commit to 15-20 hours per week.
- You will fact check articles for accuracy, confirming that all sources are reputable and all information is up to date.
Skills/Experience:
- At least two years of fact-checking experience in digital or print media. Experience/knowledge in finance is required.
- Able to confidently research content covering retirement accounts, health and life insurance, brokerage firms, savings and CDs, mortgages, loans, and more
- Must be comfortable working in a content management system
- Able to work quickly, independently, and accurately
- Comfortable working remotely
- Access to a smartphone, computer (not a tablet), and a secure internet connection
- Must be willing to be featured on the site, including bio and headshot
About Us
Dotdash Meredith is the largest digital and print publisher in America. From mobile to magazines, nearly 200 million people trust us to help them make decisions, take action, and find inspiration. Dotdash Meredith’s over 40 iconic brands include PEOPLE, Better Homes & Gardens, Verywell, Food & Wine, The Spruce, Allrecipes, Byrdie, REAL SIMPLE, Investopedia, and Southern Living.
Please be aware of fraudulent recruiters offering opportunities at Dotdash Meredith. If you are in conversations about a job opportunity and wish to confirm its validity, please reach out directly to [email protected].
by twochickswithasidehustle | Aug 12, 2024 | Uncategorized
Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. In this role, you will become an AI coach, crafting compelling questions on pharmacy-related topics and assessing the writing of other contributors doing the same.
For now, here’s our team member Ruut talking about her experience with Outlier:
Pharmacy Expertise Sought for AI Training
About the Business Opportunity:
- Cutting-Edge Consulting Work: Lend your expertise to interesting projects that push the boundaries of AI
- Independence: Set your own hours and work remotely
- Flexibility: Duration based on project length and hours
- Remote Location Options: Remote from any of the following countries – United States, Canada, United Kingdom, Australia, New Zealand, Mexico and Argentina.
Services You Will Provide:
- You will use your domain expertise to assess the factuality and relevance of texts produced by AI models
- You will craft and answer questions related to your field of expertise in order to help train AI models
- You will use your expertise to evaluate and rank responses generated by AI models
Required Expertise:
- PhD, Master’s Degree or Bachelors degree with 5 or more years of work experience in Pharmacy or related field
- English language fluency, both written and spoken
Desirable Expertise:
- AI and machine learning expertise
- Professional writing experience as a researcher, journalist, technical writer, editor, or similar role
Payment:
- Currently, pay rates for core project work by Pharmacy experts range from $35 to $45 per hour USD.
- Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with theOutlier Privacy Policy and our internal policies and programs designed to protect personal data.
This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
Base pay is determined by multiple factors, including the area of expertise, years of experience, and skillset needed for the project. Pay rates vary during the project lifecycle. For example, rates for onboarding are lower.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.
by twochickswithasidehustle | Aug 12, 2024 | Uncategorized
ABS Kids is looking for a Data Support Specialist to join our team! The Data Support specialist is responsible for managing service tickets, providing exceptional customer service, and ensuring smooth operations between the data team and customer support. This role requires strong organizational skills, a proactive approach to problem-solving, and the ability to work collaboratively with internal teams.
Our Administrative Support team members play a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at ABS Kids is passionate about providing best in class support to our direct care providers, who in turn deliver the highest quality ABA therapy to our clients.
What do we offer?
- $25 / hour – based on qualifications
- Full benefits
- Casual work environment
- Opportunities for advancement
What will you do?
Service Ticket Management
- Monitor, prioritize, and manage service tickets related to data inquiries and issues
- Assign tickets to appropriate team members and ensure timely resolution
- Track ticket progress and follow up with relevant parties to ensure completion
Customer Service:
- Respond to customer inquiries and provide accurate and timely information regarding data-related issues
- Maintain a high level of professionalism and empathy in all customer interactions
- Identify and escalate critical issues to ensure swift resolution
Collaboration and Communication:
- Serve as a liaison between the data team and customer support to facilitate efficient workflow
- Communicate effectively with team members to provide updates on ticket status and customer concerns
- Participate in regular team meetings to discuss ongoing projects and potential improvements
Data Quality and Reporting:
- Assist in maintaining data accuracy and integrity by conducting regular audits and quality checks
- Generate reports on ticket trends, customer feedback, and performance metrics
- Provide insights and recommendations based on data analysis to improve processes and customer satisfaction
Process Improvement:
- Identify opportunities to streamline ticket management and customer service processes
- Implement best practices and contribute to the development of standard operating procedures
Who are we looking for?
- Bachelor’s Degree preferred
- 2 years of relevant data support or analyst experience
- Proven experience in customer service, service ticket management, or a similar role
- Proficiency in using ticketing systems, customer relationship management (CRM) software, and data analysis tools
- Proficient in Microsoft Office
- Professional written & verbal communication
- Detail-oriented with a proactive approach to problem-solving
- Ability to work independently and collaboratively in a team environment
- Strong organizational and time management skills with the ability to handle multiple tasks simultaneously
- Adaptability
Who We Are:
- It’s in the wow moments that we find our purpose at ABS Kids. Our shared experiences are the milestones that influence our work. The mission of our work with children with autism and their families feeds our spirit. With every wow moment, we can see our impact grow.
- At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.
- We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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