by twochickswithasidehustle | Jun 13, 2025 | Uncategorized
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
- Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
- Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
- Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
CAREER OPPORTUNITY OFFERING:
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
- This position pays between $46,900.00 – $89,850.00/based on experience
The primary role of the Contract Technician I is to support client needs relative to Insurance contract management. The specialist will be responsible for Interpretation of Insurance contract verbiage, govt payer reimbursement, and support functions such as file balancing, account/report review and peer audits.
Ideal Candidates will have Hospital or Physician Insurance contract build experience, Managed Care experience, as well as contract management platform experience related to reimbursement and contracted rates.
Essential Functions:
- Conduct file balancing and daily maintenance of contract management system Maintains a schedule of key update dates for expected reimbursement rules, such as Medicare OP quarterly updates, yearly Diagnostic Related Group (DRG) updates, and yearly increases for the Managed Care contracts utilizing such tools as a Smartsheet for tracking.
- Complete contract build testing to ensure accuracy prior to moving to a production environment.
- Complete contract audits on completed builds as required.
- Provide support to other revenue cycle areas regarding questions on calculations and reimbursement generated by the contract builds.
- Completes necessary training modules and work building sessions to become Coordinates and actively participates with other associates and leaders on the team to expand and grow their knowledge of managed care organizations, contracts and products.
- Participates with the Contract Management knowledge share opportunities to expand their knowledge base and role.
Requirements:
- High School Diploma or GED
2-4 years’ experience in healthcare industry relative to payer reimbursement to include:
- Hospital or Physician Insurance contract build experience
- Managed Care experience
- Interpretation of Insurance contract verbiage
- Contract management platform experience related to reimbursement and contracted rates.
- Revenue Cycle Management
Certifications:
- Must obtain CRCR certification within 9 months of hire – employer paid
by twochickswithasidehustle | Jun 13, 2025 | Uncategorized
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
- Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
- Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
- Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
CAREER OPPORTUNITY OFFERING:
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
- This position pays between $83,200 – $159,450 based on experience and tenure in the role
*Must have a current Epic Certification in MyChart, RTE, Welcome, Cadence, or Prelude*
In general, this Epic-certified position will be responsible for the following:
- Developing and implementing long-term best practice Epic strategy across both operations and IT
- Ensuring all parties involved understand the significance and impact of upcoming changes
- Assisting in educating operational leadership in process improvement and Epic best practices
- Consistent updates on Epic release updates and implementation as it relates to patient experience
- Responsible for build and operational readiness directly related to patient self-service metrics
- Work with Revenue Cycle leaders on reporting, patient self-service functionality, and workflow design
- Help to increase patient interaction and revenue through standardizing workflows and process improvement
- Serve as the lead for Epic issues identified and new change requests
- Produces and reviews decision documents, SBARDs, other documents needed to support build work
- Runs client meetings and monitors client happiness
As part of the team this position will have responsibility for some or all the following specific areas:
- Increasing patient online experience
- Patient self-scheduling accuracy and usage
- Patient self-registration accuracy
- Increasing patient outreach
- Decreasing referral leakage
- Registration accuracy
- Scheduling accuracy
- Authorization capture
- Overall productivity improvement
Performance Monitoring/Improvement/Innovation:
- Works collaboratively with revenue cycle leadership and Epic IT leadership to develop best practice processes and Epic functionality
- Develops, with participation of revenue cycle leadership and IT, project plans and timelines for large performance improvement projects
- Develops weekly/monthly status reports of projects and ensures agreed upon timelines are met
- Advises operational leaders on Epic best practices and adheres to system guidelines
- Monitors Key Performance Indicators and makes recommendations on Epic workflows or enhancements that provide the greatest impact and improvement
- Maintains deep understanding of Epic functionality and maintains all certifications and new release updates
- Performs account level reviews and audits to ensure optimal system performance
- Produces high-quality materials for internal and external use
System Build and Support:
- Analyze current system build and document needed system changes for best practices
- Performs system build as determined by IT change control process
- Participates in Integrated and User Acceptance Testing as dictated by IT change control
- Supports the IT team by logging tickets, keeping up with status of tickets, ensuring timely response and turnaround of tickets, and escalating tickets as necessary
Education:
- Responsible for assisting the education department in the development of training materials, curriculum and tip sheets related to Epic
- Performs direct observations in operational areas to ensure Epic best practice workflows are being adhered to and makes note of any areas of educational opportunity
- Supports revenue cycle leadership in any Epic certification processes and serves as a subject matter expert in Epic system functionality
- Strives to educate revenue cycle leadership in practical Epic system knowledge to build expertise in operations
New Business Support:
- Participates in assessments to identify opportunities for client improvement
- Supports sales team in advising new clients and answering inquiries about system functionality
- Develops materials to support sales, including marketing materials
- Identifies new opportunities for client engagements
What Will Make You Successful:
- Strong self-scheduling and registration background
- Strong implementation background
- Working knowledge with other revenue cycle focused Epic applications
- Working understanding of interface and interface messages
- 4 year/ Bachelors Degree preferred or equivalent experience
- Must have Epic Administrator Certification in either MyChart, RTE, Cadence, or Prelude module
- 3+ years of Epic build experience in Epic working with patient self service modules
- While we do not expect this position to be 100% travel, we do expect that the specialist will need to travel periodically. For this reason, the specialist should be available to travel up to 25%
- Strong working knowledge of the hospital and/or ambulatory revenue cycle operations
by twochickswithasidehustle | Jun 13, 2025 | Uncategorized
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
- Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
- Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
- Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
ENTRY LEVEL CAREER OPPORTUNITY OFFERING:
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
- This position pays between $15.75 – $18.15/hr based on experience
Accounts Receivable Specialist is responsible for following up directly with commercial, governmental, and other payers to resolve claim payment issues, to secure appropriate and timely reimbursement and response. Identifies and analyzes denials, payment variances, and no response claims and acts to resolve claims/accounts, including drafting and submitting technical and clinical appeals. Provides support for all denial, no response, and audit activities.
Essential Job duties:
- Examines denied and other non-paid claims to determine the reason for discrepancies.
- Communicates directly with payers to follow up on outstanding claims, files technical and clinical appeals, resolves payment variances, and ensures timely and accurate reimbursement.
- Ability to identify specific reasons for underpayments, denials, and cause of payment delay. Works with management to identify, trend, and address root causes of issues in the A/R.
- Maintains a thorough understanding of federal and state regulations, as well as payer specific requirements and takes appropriate action accordingly.
- Documents all activity accurately including contact names, addresses, phone numbers, and other pertinent information in the client’s host system and/or appropriate tracking system.
- Demonstrates initiative and resourcefulness by making recommendations and communicating trends and issues to management.
- Needs to be a strong problem solver and critical thinker to resolve accounts.
Expected Knowledge, Skills and Abilities:
- Must demonstrate basic computer knowledge and demonstrate proficiency in Microsoft Excel.
- Excellent Verbal skills.
- Problem solving skills, the ability to look at accounts and determine a plan of action for collection.
- Critical thinking skills, the ability to comprehend tools provided for securing payment, and apply them to differing accounts to result in payment.
- Adaptability to changing procedures and growing environment.
- Meet quality and productivity standards within timelines set forth in policies.
- Meet required attendance policies.
Preferred Knowledge, Skills, and Abilities:
- 2 or 4-year college degree.
- 1 or more years of relevant experience in medical collections, physician/hospital operations, AR Follow-up, denials & appeals, compliance, provider relations or professional billing preferred.
- Knowledge of claims review and analysis.
- Working knowledge of revenue cycle.
- Experience working the DDE Medicare system and using payer websites to investigate claim statuses.
- Working knowledge of medical terminology and/or insurance claim terminology.
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research’s Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group’s RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
- Innovation
- Work-Life Flexibility
- Leadership
- Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
by twochickswithasidehustle | Jun 12, 2025 | Uncategorized
Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.
The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.
If you want to use your talents to transform healthcare in the United States, come join us!
**Must reside in Colorado, Florida, Georgia, North Carolina, or Ohio for consideration**
About the Role
As a Knowledge and Training Specialist in our Member Care Department, you will play a key role in designing and delivering comprehensive training programs and managing knowledge resources that empower both frontline team members and operational leaders. You’ll develop structured learning for new hires, experienced agents, and front-line leadership, ensuring each team member gains the skills and confidence needed to deliver exceptional member experiences. In addition to facilitating engaging training sessions, you’ll own and optimize our knowledge management system to ensure information remains accurate, accessible, and aligned with evolving business needs.
What You’ll Do
- Develop, update, and maintain the knowledge management system, ensuring content is accurate, accessible, and up to date
- Collaborate cross-functionally to capture and document best practices, policies, and procedures
- Design and refine training materials including guides, presentations, videos, and e-learning modules for onboarding and continuous learning
- Facilitate training sessions for new hires and existing employees to promote consistency and service excellence
- Gather and evaluate feedback to improve training effectiveness and knowledge resources
- Measure the impact of training programs and materials, continuously iterating to enhance effectiveness
- Partner with subject matter experts to ensure content aligns with company goals, compliance needs, and industry standards
- Stay current on learning trends and tools, incorporating innovative approaches into training and knowledge delivery
What You’ll Bring
- 3+ years of experience in knowledge management, training, or instructional design, ideally within a contact center or customer service environment
- Bachelor’s degree or equivalent relevant experience
- Strong writing skills with the ability to develop clear, engaging, and user-friendly training materials
- Effective communication and presentation skills; comfortable delivering training both virtually and in person
- Familiarity with knowledge management platforms, learning management systems (LMS), and documentation tools
- Strong organizational and time management skills with the ability to handle multiple projects simultaneously
- Collaborative mindset with the ability to work across teams and functions
- A proactive, problem-solving approach to improving training and knowledge-sharing
- Understanding of instructional design principles and adult learning methodologies
- Experience in the health insurance industry is a plus
- Experience with platforms like Sana, Confluence, and Genesys is a plus
What You’ll Get
- Competitive hourly rate, company equity, and ample opportunities for growth
- Comprehensive Medical, Dental, and Vision benefits
- A 401k retirement plan
- Paid vacation and company holidays
- IT equipment, including laptop and monitors
- Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.
Sidecar Health is an Equal Opportunity employer committed to building a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
by twochickswithasidehustle | Jun 12, 2025 | Uncategorized
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
- Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
- Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
- Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
ENTRY LEVEL CAREER OPPORTUNITY OFFERING:
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
- This position pays between $15.75 – $18.15/hr based on experience
Accounts Receivable Specialist is responsible for following up directly with commercial, governmental, and other payers to resolve claim payment issues, to secure appropriate and timely reimbursement and response. Identifies and analyzes denials, payment variances, and no response claims and acts to resolve claims/accounts, including drafting and submitting technical and clinical appeals. Provides support for all denial, no response, and audit activities.
Essential Job duties:
- Examines denied and other non-paid claims to determine the reason for discrepancies.
- Communicates directly with payers to follow up on outstanding claims, files technical and clinical appeals, resolves payment variances, and ensures timely and accurate reimbursement.
- Ability to identify specific reasons for underpayments, denials, and cause of payment delay. Works with management to identify, trend, and address root causes of issues in the A/R.
- Maintains a thorough understanding of federal and state regulations, as well as payer specific requirements and takes appropriate action accordingly.
- Documents all activity accurately including contact names, addresses, phone numbers, and other pertinent information in the client’s host system and/or appropriate tracking system.
- Demonstrates initiative and resourcefulness by making recommendations and communicating trends and issues to management.
- Needs to be a strong problem solver and critical thinker to resolve accounts.
Expected Knowledge, Skills and Abilities:
- Must demonstrate basic computer knowledge and demonstrate proficiency in Microsoft Excel.
- Excellent Verbal skills.
- Problem solving skills, the ability to look at accounts and determine a plan of action for collection.
- Critical thinking skills, the ability to comprehend tools provided for securing payment, and apply them to differing accounts to result in payment.
- Adaptability to changing procedures and growing environment.
- Meet quality and productivity standards within timelines set forth in policies.
- Meet required attendance policies.
Preferred Knowledge, Skills, and Abilities:
- 2 or 4-year college degree.
- 1 or more years of relevant experience in medical collections, physician/hospital operations, AR Follow-up, denials & appeals, compliance, provider relations or professional billing preferred.
- Knowledge of claims review and analysis.
- Working knowledge of revenue cycle.
- Experience working the DDE Medicare system and using payer websites to investigate claim statuses.
- Working knowledge of medical terminology and/or insurance claim terminology.
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research’s Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group’s RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
- Innovation
- Work-Life Flexibility
- Leadership
- Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
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